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Customer Information 347
For emergency towing see
Roadside Assistance Program
0344.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
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348 Customer Information
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15 of the Federal
Communications Commission (FCC)
rules.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
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Customer Information 349
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA in a
situation like this, notify General
Motors.
Call 1-800-862-4389, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
Vehicle Data
Recording and
Privacy
Your vehicle, like other modern
motor vehicles, has a number of
sophisticated computer systems that
monitor and control several aspects
of the vehicle performance. Your
vehicle uses onboard vehicle
computers to monitor emission
control components to optimize fuel
economy and to provide anti-lock
braking and to help the driver
control the vehicle in difficult driving
situations. These computers and
your vehicle's Data Recording
Module (DRM) also store
information about the performance
and status of certain systems in
your vehicle including the engine,
throttle, and braking systems.
General Motors and its affiliates, as
well as service and repair facilities
may access or download and share
this information via a direct
connection to your vehicle in order
to diagnose and repair problems
and properly service the vehicle.
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352 Index
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 126
Break-In, New Vehicle . . . . . . . . . . 147
Bulb ReplacementHeadlamp Aiming . . . . . . . . . . . . . 254
Headlamps . . . . . . . . . . . . . . . . . . . 254
Headlamps and Front TurnSignal . . . . . . . . . . . . . . . . . . . . . . . 257
Interior Lamps . . . . . . . . . . . . . . . . 264
License Plate Lamps . . . . . . . . . 263
Roofmarker Lamps . . . . . . . . . . . 261
Sidemarker Lamps . . . . . . . . . . . 261
Taillamps, Turn Signal, Sto- plamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 263
Buzzers, Warning . . . . . . . . . . . . . . . . 91
C
Cab Tilting . . . . . . . . . . . . . . . . . . . . . . 220
California Perchlorate Materials Re-quirements . . . . . . . . . . . . . . . . . . 218
California Proposition 65 Warning . . . . . . . . . . . . . . . 218, 287
Capacities and Specifica- tions . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 159
Winter Driving . . . . . . . . . . . . . . . . 133
Cargo Lamp . . . . . . . . . . . . . . . . . . . . . 96 Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 103
Check
Engine Light (Malfunction In-dicator) . . . . . . . . . . . . . . . . . . . . . . . . 74
Child Restraints Infants and Young Children . . . . . 51
Systems . . . . . . . . . . . . . . . . . . . . . . . . 51
Cigarette Lighter . . . . . . . . . . . . . . . . . 67
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 293
Interior Care . . . . . . . . . . . . . . . . . . 299
Climate Control Systems . . . . . . . 115 Air Conditioning . . . . . . . . . . . . . . .115
Heating . . . . . . . . . . . . . . . . . . . . . . . .115
Cluster, Instrument . . . . . . . . . . . . . . 70
Cold Weather Operation . . . . . . . . 209
Collision Damage Repair . . . . . . . 345
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 54
Control of a Vehicle . . . . . . . . . . . . . 122
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 231
Engine Temperature Gauge . . . . 72
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cornering Lamps . . . . . . . . . . . . . . . . 95
Cover
Engine . . . . . . . . . . . . . . . . . . . . . . . . 222 Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . 154
Cruise Control . . . . . . . . . . . . . . . . . . 202 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cupholders . . . . . . . . . . . . . . . . . . . . . . 56
Customer Assistance . . . . . . . . . . . 343 Offices . . . . . . . . . . . . . . . . . . . . . . . . 343
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 343
Customer Information Service Publications Order-
ing Information . . . . . . . . . . . . . . 347
Customer Satisfaction Pro- cedure . . . . . . . . . . . . . . . . . . . . . . . . 342
D
Damage Repair, Collision . . . . . . . 345
Danger, Warning, and Caution . . . . 3
Daytime Running Lamps (DRL)Indicator Light . . . . . . . . . . . . . . . . . . 82
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . .113
Diesel Engine Engine Alarm and Auto-matic Shutdown . . . . . . . . . . . . . 155
High Idle System . . . . . . . . . . . . . 155
Diesel Exhaust Fluid . . . . . . . . 24, 170
Diesel Exhaust Fluid (DEF) Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 73
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Index 355
Lights (cont'd)Automatic Transmission
Fluid Temperature . . . . . . . . . . . . . 78
Battery Warning . . . . . . . . . . . . . . . . 73
Brake System Warning . . . . . . . . . 75
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 74
Cruise Control . . . . . . . . . . . . . . . . . . 82
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 82
Diesel Exhaust Fluid (DEF) . . . . . 80
Engine Oil Level Indicator . . . . . . 80
Engine Oil Pressure . . . . . . . . . . . . 79
Engine Shutdown Warning . . . . . 80
Exhaust Brake . . . . . . . . . . . . . . . . . . 78
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 93
High-Beam On . . . . . . . . . . . . . . . . . . 81
High/Low Beam Changer . . . . . . . 93
Idle Shutdown . . . . . . . . . . . . . . . . . . 81
Overdrive Off . . . . . . . . . . . . . . . . . . . 79
Reduced Engine Power . . . . . . . . 81
Seat Belt Reminders . . . . . . . . . . . . 73
Service Transmission Warning . . . . . . . . . . . . . . . . . . . . . . . 78
Service Vehicle Soon . . . . . . . . . . . 74
Wait to Start . . . . . . . . . . . . . . . . . . . . 79
Loading the Vehicle . . . . . . . . . . . . . . 58 Locks
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 33
M
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 323
Maintenance Schedule . . . . . . . . . 303 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 326
Malfunction Indicator Lamp . . . . . . 74
Messages Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 34
N
New Vehicle Break-In . . . . . . . . . . . 147
Noise Control System . . . . . . . . . . 250
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 71Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 223
Pressure Light . . . . . . . . . . . . . . . . . . 79
Online Owner Center . . . . . . . . . . . 343
Operating Temperature . . . . . . . . . 153
Ordering Service Publications . . . . . . . . . . 347 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Overdrive Off . . . . . . . . . . . . . . . . . . . 195
Overdrive Off Light . . . . . . . . . . . . . . 79
Overheating, Engine . . . . . . . . . . . . 237
Owner Checks and Services . . . . 317
P
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 200
Over Things That Burn . . . . . . . 157
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Pedals . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Perchlorate Materials Re- quirements, California . . . . . . . . . 218
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 33
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reduced Engine Light . . . . . . . . . . 81
Steering Fluid . . . . . . . . . . . . . . . . . 240
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Power Take-Off (PTO) . . . . . . . . . . 215
Pregnancy, Using Seat Belts . . . . 47
Privacy Vehicle Data Recording . . . . . . . 349
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356 Index
Proposition 65 Warning,California . . . . . . . . . . . . . . . . . 218, 287
R
Radio Frequency Statement . . . . 348
Radio Reception . . . . . . . . . . . . . . . . 101
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . 97
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 249
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Rear Storage . . . . . . . . . . . . . . . . . . . . 57
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 326
Reduced Engine Power Light . . . . 81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 344
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacement Parts Maintenance . . . . . . . . . . . . . . . . . . 328
Reporting Safety Defects
General Motors . . . . . . . . . . . . . . . 349
U.S. Government . . . . . . . . . . . . . 349
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 132
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 344
Roofmarker Lamps . . . . . . . . . . . . . 261
Rotation, Tires . . . . . . . . . . . . . . . . . . 284 Routing, Engine Drive Belt . . . . . . 341
Running out of Fuel . . . . . . . . . . . . . 212
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 160
S
Safety Defects ReportingGeneral Motors . . . . . . . . . . . . . . . 349
U.S. Government . . . . . . . . . . . . . 349
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 345
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 43 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 73
Three-Point . . . . . . . . . . . . . . . . . . . . . 45
Use During Pregnancy . . . . . . . . . . 47
Seats Position, Front . . . . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Security Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selector Lever . . . . . . . . . . . . . . . . . . 194
Service . . . . . . . . . . . . . . . . . . . . . . . . . 120 Accessories and Modifica-
tions . . . . . . . . . . . . . . . . . . . . . . . . 218
Climate Control System . . . . . . . .115
Doing Your Own Work . . . . . . . . 218 Service (cont'd)
Publications Ordering Infor-
mation . . . . . . . . . . . . . . . . . . . . . . 347
Scheduling Appointments . . . . . 345
Transmission Warning Light . . . . 78
Vehicle Soon Light . . . . . . . . . . . . . . 74
Shift Lock Control Function Check, Automatic Trans-
mission . . . . . . . . . . . . . . . . . . . . . . . . 251
Shopping Bag Hooks . . . . . . . . . . . . 58
Sidemarker Lamps . . . . . . . . . . . . . 261
Signals, Turn and Lane-- Change . . . . . . . . . . . . . . . . . . . . . . . . 94
Specifications and Capa-
cities . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Speedometer . . . . . . . . . . . . . . . . . . . . 71
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering . . . . . . . . . . . . . . . . . . . . . . . . 131 Fluid, Power . . . . . . . . . . . . . . . . . . 240
Wheel Adjustment . . . . . . . . . . . . . . 65
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 263
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Storage Areas Glove Box . . . . . . . . . . . . . . . . . . . . . . 55
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Index 357
Storage Areas (cont'd)Information on Loading the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 58
Instrument Panel . . . . . . . . . . . . . . . 55
Storage Compartments . . . . . . . . . . 54
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 136
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
System Noise Control . . . . . . . . . . . . . . . . . 250
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 72
TaillampsBulb Replacement . . . . . . . . . . . . 263
Temperature, Operating . . . . . . . . 153
Text Telephone (TTY) Users . . . . 343
Three-Point Seat Belt . . . . . . . . . . . . 45
Tires If a Tire Goes Flat . . . . . . . . . . . . 287
Pressure . . . . . . . . . . . . . . . . . . . . . . 284
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Tires and Wheels . . . . . . . . . . . . . . . 272
Towing Vehicle . . . . . . . . . . . . . . . . . . . . . . . 291
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 114
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 185
Fluid, Automatic . . . . . . . . . . . . . . 229 Transmission (cont'd)
Overdrive Off, Automatic . . . . . . 195
Service Warning Light . . . . . . . . . . 78
Trip Odometer . . . . . . . . . . . . . . . . . . . 71
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . . 94
Turn Signal Bulb Replacement . . . . . . . . . . . . 263
U
USB Port . . . . . . . . . . . . . . . . . . . . . . . 110
Using This Manual . . . . . . . . . . . . . . . . 3
V
VehicleControl . . . . . . . . . . . . . . . . . . . . . . . 122
Getting In and Out . . . . . . . . . . . . . . 29
Identification Number (VIN) . . . 330
Messages . . . . . . . . . . . . . . . . . . . . . . 86
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Service Soon Light . . . . . . . . . . . . . 74
Starting and Stopping . . . . . . . . . 149
Towing . . . . . . . . . . . . . . . . . . . . . . . . 291
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 284
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 349
Ventilation, Air . . . . . . . . . . . . . . . . . . 118
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
W
Wait to Start Light . . . . . . . . . . . . . . . 79
Warning Brake System Light . . . . . . . . . . . . . 75
Caution and Danger . . . . . . . . . . . . . 3
Warning Buzzers . . . . . . . . . . . . . . . . 91
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 69
Warnings Hazard Flashers . . . . . . . . . . . . . . . . 94
Washer Fluid . . . . . . . . . . . . . . . . . . . 241
Water in Fuel . . . . . . . . . . . . . . . . . . . 209
Wheels and Tires . . . . . . . . . . . . . . . 272
Windows Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . . 66
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 133
Winter Cover . . . . . . . . . . . . . . . . . . . 154
Wiper Blade Replacement . . . . . . 252