Page 9 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
4 NEW VEHICLE LIMITED WARRANTY
and return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter, mounts,
seals, and gaskets as well as any
electrical components internal to the
transmission/transaxle. Also covered
are any actuators directly connected
to the transmission (slave
cylinder, etc.).
Exclusions: Excluded from the
powertrain coverage are transmission
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors. Also
excluded are the clutch and pressure
plate as well as any Transmission
Control Module and/or module
programming.
Transfer Case Coverage includes: All
internally lubricated parts, case,
mounts, seals, and gaskets as well as
any electrical components internal to
the transfer case. Also covered are any
actuators directly connected to the
transfer case as well as the encoder
motor. Exclusions:
Excluded from the
powertrain coverage are transfer case
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors as
well as the transfer case control
module and/or module programming.
Drive Systems Coverage includes: All
internally lubricated parts, final drive
housings, axle shafts and bearings,
constant velocity joints, propeller
shafts, and universal joints. Also
included are all mounts, supports,
seals, and gaskets as well as any
electrical components internal to the
drive axle. Also covered are any
actuators directly connected to the
drive axle (e.g., front differential
actuator).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses, radiator,
sensors, wiring, and electrical
connectors related to drive systems as
well as any drive system control
module and/or module programming. Tire Coverage
The tires supplied with your vehicle
are covered by General Motors against
defects in material or workmanship
under the Bumper-to-Bumper
warranty coverage. Wear-out is not
considered a defect, and it may occur
before the vehicle warranty expires. In
this case, the owner is responsible to
purchase replacement tires, or seek
coverage solely from the tire
manufacturer. For vehicles within the
Bumper-to-Bumper warranty coverage,
defective tires will be replaced on a
prorated adjustment basis according
to the following mileage-based
schedule:
Page 10 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 5
2018 Cadillac Tire Pro-Rate Chart
Mileage (mi) Percent Covered byCadillac (Tire Cost) Percent Covered by
Cadillac (Labor —
Mount/Balance)
0-12,000 100% 100%
12,001-15,000 60% 100%
15,001-20,000 50% 100%
20,001-25,000 40% 100%
25,001-30,000 30% 100%
30,001-50,000 20% 100%
50,000 + 0% 0%
This schedule applies to the price of
the tires only. Cadillac will cover 100%
of the cost to mount and balance the
tires replaced under warranty for the
full Bumper-to-Bumper warranty
period. After your New Vehicle Limited
Warranty expires, you may still have
prorated warranty coverage on your
original equipment tires by the tire
manufacturer. Contact your Cadillac
dealer or the tire manufacturer of the
brand of tires on your vehicle for more
information. The following is a list of
current tire manufacturer's websites
and toll-free customer assistance
numbers.
Page 11 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
6 NEW VEHICLE LIMITED WARRANTY
Tire CompaniesCompany WebsiteToll-Free Number
Bridgestone Americas Tire Operations, LLC www.bridgestonetire.com
1-800-356-4644
Continental/General www.generaltire.com
www.continentaltire.com 1-800-847-3349
1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com
www.dunloptires.com 1-800-321-2136
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be eligible
for a tire replacement or a comparable
new tire on a prorated basis.
The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the tire
manufacturer's website or any
authorized dealer, is in lieu of all other remedies or warranties,
expressed or implied, arising by law or
otherwise, including fitness for a
particular purpose or merchantability.
The tire manufacturers expressly
disclaim liability for indirect, special,
incidental, or consequential damages,
lost profit, loss of business, loss of
goodwill, loss of reputation, punitive
or any other damage, cost, or loss of
any kind.*
*Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusion may not apply
to you.
Accessory Coverages
Most Cadillac parts and accessories
sold and permanently installed on a
Cadillac vehicle by a Cadillac Dealer or
GM approved Accessory Distributor/
Installer (ADI) prior to delivery will be
Page 12 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 7
covered under the applicable portion
(Bumper-to-Bumper, Powertrain, etc.)
of the New Vehicle Limited Warranty.
In the event Cadillac accessories are
installed after vehicle delivery, or are
replaced under the New Vehicle
Limited Warranty, they will be
covered, parts and labor, for the
balance of the applicable portion of
the New Vehicle Limited Warranty,
but in no event less than 12 months/
unlimited miles.
GM accessories sold over the counter,
or those not requiring installation, will
continue to receive the standard
Cadillac Dealer Parts Warranty of
12 months from the date of purchase,
parts only.
GM Licensed and Integrated Business
Partner (IBP) Accessories are covered
under the accessory-specific
manufacturer's warranty and are not
warranted by GM or its dealers.Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through as
follows:
Corrosion: Body sheet metal panels
are covered against rust for 4 years or
50,000 miles, whichever comes first.
Rust-Through: Any body sheet metal
panel that rusts through, an actual
hole in the sheet metal, is covered for
up to 6 years, unlimited mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for example,
is not included in sheet metal
coverage. Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle cannot
be driven because of a warranted
defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction. Uniform
tire wear is a normal condition, and is
not considered a defect. Road hazard
damage such as punctures, cuts,
snags, and breaks resulting from
pothole impact, curb impact, or from
other objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered. Also,
damage from improper inflation,
overloading, spinning, as when stuck
in mud or snow, tire chains, racing,
improper mounting or dismounting,
misuse, negligence, alteration,
improper repair, accident, collision,
fire, vandalism, or misapplication is
not covered. Damage to wheels or tire
Page 13 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
8 NEW VEHICLE LIMITED WARRANTY
sidewalls caused by automatic car
washes or cleaning agents is not
covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as the
result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed in
the owner’s manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been disconnected,
its reading has been altered,
or mileage cannot be determined. .
Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning, and
other environmental conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical Treatments,
or Aftermarket Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap, stones,
hail, earthquake, water or flood,
windstorm, lightning, the application
of chemicals or sealants subsequent to
manufacture, etc., is not covered. See
“Chemical Paint Spotting” under
Things to Know About the New Vehicle
Limited Warranty 013. Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals,
fuel, lubricants, or refrigerants
recommended in the owner manual is
not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may
cause driveability problems such as
hesitation, lack of power, stalling,
or failure to start. They may also
degrade functionality of critical
exhaust emissions components such
as spark plugs, oxygen sensors, and
the catalytic converter. Damage from
poor fuel quality, water
contamination, or if the vehicle
requires premium fuel, operating the
vehicle on gasoline with a Pump
Octane less than a 91 (R+M)/2, may
not be covered.
Page 14 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 9
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing more
than 15% ethanol in non-Flex Fuel
Vehicles (FFV).
Please refer to your owner manual
under“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use, or the
Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered for
cracks, chips, scratches, dents, dings,
and punctures or tears as a result of
impact with other objects or road
hazards. In addition, cracks, chips,
scratches, or other damage to the face of a radio or instrument cluster from
impact or foreign objects are not
covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the vehicle
or its components, even if integrated
or delivered with the vehicle. GM is
not responsible for the quality or
accuracy of any information,
or service accessed through or from
any third party device or platform.
Software distributed by GM inside or
outside the vehicle (including, but not
limited to system software or
applications) is not covered by this
Warranty. GM does not warrant that
connections to, from, or through the
vehicle will be uninterrupted or
error-free. Also, the user should back
up their data and information
frequently. GM is not responsible for
any loss or damage to data or
information made available in
connection with the use of the vehicle.
In addition, this Warranty does not
apply: (a) to consumable parts that
are designed to diminish over time,unless failure has occurred due to a
defect in materials or workmanship;
(b) to damage caused by use with
another product or service; (c) to
damage caused by a third party device
or service (including upgrades and
expansions); or (d) to obsolescence or
lack of utility due to incompatibility
with future versions of external
hardware or software, including, but
not limited to mobile devices.
Maintenance
All vehicles require periodic
maintenance. Maintenance services,
such as those detailed in the owner
manual, are the owner's expense.
Vehicle lubrication, cleaning,
or polishing are not covered. Failure of
or damage to components requiring
replacement or repair due to vehicle
use, wear, exposure, or lack of
maintenance is not covered.
Items such as:
.
Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
Page 15 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
10 NEW VEHICLE LIMITED WARRANTY
.Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation
. Wheel Alignment/Balance**
. Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of, or beyond
the maintenance inspection period is
considered maintenance, and is not
covered as part of the New Vehicle
Limited Warranty. The New Vehicle
Limited Warranty only covers
components when replacement or
repair of these components is the
result of a defect in material or
workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles. Extra Expenses
Economic loss or extra expense is not
covered.
Examples include:
.
Inconvenience
. Lodging, meals, or other travel
costs
. Loss of vehicle use
. Payment for loss of time or pay
. State or local taxes required on
warranty repairs
. Storage
While extra expenses are not covered
by the New Vehicle Limited Warranty,
Cadillac does provide many additional
customer benefits, such as Cadillac
Owner Benefits. See your owner
manual.
Other Terms : This warranty gives
you specific legal rights and you may
also have other rights which vary from
state to state.
GM does not authorize any person to
create for it any other obligation or
liability in connection with these
vehicles. Any implied warranty of merchantability or fitness for a
particular purpose applicable to this
vehicle is limited in duration to the
duration of this written warranty.
Performance of repairs and needed
adjustments is the exclusive remedy
under this written warranty or any
implied warranty. GM shall not be
liable for incidental or
consequential damages, such as, but
not limited to, lost wages or vehicle
rental expenses, resulting from
breach of this written warranty or
any implied warranty.*
* Some states do not allow limitations
on how long an implied warranty will
last or the exclusion or limitation of
incidental or consequential damages,
so the above limitations or exclusions
may not apply to you.
CT6 PLUG-IN Warranty
For vehicles sold in the United States,
in addition to the Bumper-to-Bumper
Coverage described previously, General
Motors will warrant certain CT6
PLUG-IN components for each
Cadillac CT6 PLUG-IN for 8 years or
100,000 miles (160 000 kilometers),
whichever comes first, from the
Page 16 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 11
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Cadillac CT6 PLUG-IN
Limited Warranty, Maintenance and
Owner Assistance booklet, General
Motors of Canada Company will
warrant certain CT6 PLUG-IN
components for 8 years or
100,000 miles (160,000 kilometers),
whichever comes first, from the
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
This warranty is for Cadillac CT6
PLUG-IN vehicles registered and
normally operated in the United
States or Canada, respectively. In
addition to the initial owner of the
vehicle, the coverage described in this
hybrid warranty is transferable at no
cost to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years or100,000 miles (160 000 kilometers)
term. No deductibles are associated
with this hybrid warranty.
This hybrid component warranty is in
addition to the express conditions and
warranties described previously. The
coverage and benefits described under
“New Vehicle Limited Warranty
”are
not extended or altered because of
this special hybrid component
warranty.
What Is Covered
This hybrid warranty covers repairs to
correct any hybrid component defect
related to materials or workmanship
occurring during the 8 year or
100,000 miles (160 000 kilometers)
term for the following:
Towing
During the 8 year or 100,000 miles
(160 000 kilometers) hybrid warranty
period, towing is covered to the
nearest Cadillac CT6 Plug-in Certified
Cadillac dealer. if your vehicle cannot
be driven because of a warranted CT6
PLUG-IN specific defect. Contact the Cadillac Roadside Assistance Center
for towing. Refer to the owner manual
for details.
Cadillac CT6 PLUG-IN Coverage
Propulsion Battery Warranty Policy
Like all batteries, the amount of
energy that the high-voltage
“propulsion
”battery can store will
decrease with time and miles driven.
Gradual loss of battery capacity is
NOT covered under the New Vehicle
Limited Warranty. Depending on use,
the high voltage battery may
experience as much as 40% capacity
reduction over the warranty period.
See your owner manual for important
tips on how to maximize the life and
capacity of the high-voltage battery.
To avoid losing warranty coverage for
the battery, follow the guidelines for
proper battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Hybrid Battery
Battery and Internal Components,
Modules, and Fan