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12 NEW VEHICLE LIMITED WARRANTY
Repair
If possible, components will be
repaired or replaced, and the original
battery will be returned to the vehicle.
Replace (If Necessary)
Under warranty, the high voltage
battery will be replaced with either a
new or factory reconditioned high
voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery prior
to the failure.
Your CT6 PLUG-IN battery warranty
replacement may not return your
vehicle as an“as new”condition, but
it will make your CT6 PLUG-IN fully
operational appropriate to its age and
mileage.
Electric Propulsion Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM), and
Electric Propulsion On-Board Charger.
Brakes
Brake Modulator Assembly Electric Drive Unit
Electric drive unit assembly and
internal components, including the
transmission fluid pump, transmission
fluid pump controller, electric motor,
and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section previously, the CT6
PLUG-IN warranty does not cover the
following items:
Wear Items
Wear items, such as brake linings, are
not covered in the CT6 PLUG-IN
warranty.
Improper Storage
High voltage battery replacement due
to improper vehicle storage. Refer to
the owner manual for the proper ways
your vehicle’s battery must be
maintained if the vehicle is not driven,
or if it is stored for an extended
period of time.
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THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 13
Warranty Repairs–Component
Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is intended
to reduce the amount of time your
vehicle is not available for use due to
repairs. Components used in exchange
are service replacement parts that
may be new, remanufactured,
or refurbished.
Remanufactured parts meet Cadillac
approved service part requirements
and are made from previously used
components in a process that involves
disassembly, inspection, cleaning,
update of software and replacement of
parts as appropriate, testing, and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that are
inspected, cleaned, tested, and
repackaged.
All exchange components used meet
Cadillac standards and are warranted
the same as new components.
Examples of the types of components that might be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac support
the capture, purification, and reuse of
automotive air conditioning
refrigerant gases and engine coolant.
As a result, any repairs Cadillac may
make to your vehicle may involve the
installation of purified reclaimed
refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need further
assistance or you have questions,
contact the Cadillac Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine performance
products and modifications promise a
way to increase the horsepower and
torque levels of your vehicle’s
powertrain. You should be aware that
these products may have detrimental
effects on the performance and life of
the engine, exhaust emission system,
transmission, and drivetrain. Engine
power enhancement products may
enable the engine to operate at
horsepower and torque levels that
could damage, create failure, or reduce
the life of the engine, engine emission
system, transmission, and drivetrain.
Damage, failure, or reduced life of the
engine, transmission, emission
system, drivetrain, or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not be
covered under your vehicle warranty.
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14 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
After-Manufacture
“Rustproofing”
Your vehicle was designed and built to
resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required under
the Sheet Metal Coverage. Cadillac
makes no recommendations
concerning the usefulness or value of
such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new vehicle
preparation. If you find any paint or
appearance concerns, advise your
dealer as soon as possible. Your owner
manual has instructions regarding the
care of these items.
Vehicle Operation and Care
Considering the investment you have
made in your Cadillac, we know you
will want to operate and maintain it
properly. We urge you to follow the
maintenance instructions in your
owner manual.
If you have questions on how to keep
your vehicle in good working
condition, see your Cadillac dealer, the
place many customers choose to have
their maintenance work done. You can
rely on your Cadillac dealer to use the
proper parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering performance
of regular maintenance. Receipts can
be very important if a question arises
as to whether a malfunction is caused
by lack of maintenance or a defect in
material or workmanship.
A“Maintenance Record ”is provided in
the maintenance schedule section of
the owner manual for recording
services performed. The servicing dealer can provide a
copy of any warranty repairs for your
records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted surfaces
on your vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and/or small irregular
dark spots etched into the paint
surface.
Although no defect in the factory
applied paint causes this, Cadillac will
repair, at no charge to the owner, the
painted surfaces of new vehicles
damaged by this fallout condition
within 12 months or 12,000 miles of
purchase, whichever comes first.
Warranty Coverage
–Extensions
Time Extensions : The New Vehicle
Limited Warranty will be extended
one day for each day beyond the first
24 hour period in which your vehicle
is at an authorized dealer facility for
warranty service. You may be asked to
show the repair orders to verify the
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period of time the warranty is to be
extended. Your extension rights may
vary depending on state law.
Mileage Extensions :Prior to
delivery, some mileage is put on your
vehicle during testing at the assembly
plant, during shipping, and while at
the dealer facility. The dealer records
this mileage on the first page of this
warranty booklet at delivery. For
eligible vehicles, this mileage will be
added to the mileage limits of the
warranty ensuring that you receive
full benefit of the coverage. Mileage
extension eligibility:
. Applies only to new vehicles held
exclusively in new vehicle
inventory.
. Does not apply to used vehicles,
-owned vehicles, dealer owned
used vehicles, or dealer
demonstrator vehicles.
. Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the vehicle
may not have been registered for
license plates.Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign country
and repairs are needed, take your
vehicle to the nearest GM dealer
which sells and services Cadillac
vehicles. However, if a Cadillac dealer
cannot be located, significantly
inconvenienced customers can take
their vehicle to any GM dealer for
repairs.
Important: Repairs made necessary
by the use of improper or dirty fuels
and lubricants are not covered under
the warranty. See your owner manual
for additional information on fuel
requirements when operating in
foreign countries.
Permanent Relocation
This warranty applies to Cadillac
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated and
established household residency in
another country, GM may authorize
the performance of repairs under the warranty authorized for vehicles
generally sold by GM in that country.
Contact an authorized GM dealer in
your country for assistance.
Important:
GM warranty coverages
may be void on Cadillac vehicles that
have been imported/exported for
resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors. Examples of the types
of alterations that would not be
covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non-GM parts,
calibrations, and/or software
modifications. The use of parts,
control module calibrations, software
modifications, and/or any other
alteration not issued through General
Motors will void the warranty
coverage for those components that
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16 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
are damaged or otherwise affected by
the installation of the non-GM part,
control module calibration, software
modification, and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards ”are covered by the Federal
Emissions Performance Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or chassis,
as manufactured and assembled by
Cadillac, are not covered by this
warranty. The special body company,
assembler, or equipment installer is
solely responsible for warranties on
the body or equipment and any
alterations to any of the parts,
components, systems, or assemblies
installed by Cadillac. Examples
include, but are not limited to, special
body installations, such as
recreational vehicles, the installation
of any non-GM part, cutting, welding,
or the disconnecting of original
equipment vehicle or chassis parts and components, extension of the
wheelbase, suspension and driveline
modifications, and axle additions.
Pre-Delivery Service
Defects in the mechanical, electrical,
sheet metal, paint, trim, and other
components of your vehicle may
occur at the factory or while it is
being transported to the dealer
facility. Normally, any defects
occurring during assembly are
identified and corrected at the factory
during the inspection process. In
addition, dealers inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
Cadillac and Cadillac dealers reserve
the right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes on
vehicles previously built and/or sold
by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 lb Gross Vehicle Weight
Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this vehicle,
as manufactured by GM, that this
vehicle was designed, built, and
equipped to conform at the time it left
GM's control with all applicable
United States EPA Noise Control
Regulations.
This warranty covers this vehicle as
designed, built, and equipped by GM,
and is not limited to any particular
part, component, or system of the
vehicle manufactured by GM. Defects
in design, or assembly, or in any part,
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component, or vehicle system as
manufactured by GM, which, at the
time it left GM's control, caused noise
emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.
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18 EMISSION CONTROL SYSTEMS WARRANTY
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act. Defects
in material or workmanship in GM
emission parts may also be covered
under the New Vehicle Limited
Warranty Bumper-to-Bumper
coverage.
What Is Covered
The parts covered under the emission
warranty are listed under the
“Emission Warranty Parts List”later in
this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty depending on:
. Whether the vehicle conforms to
regulations applicable to light duty
or heavy duty emission control
systems.
. Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S. EPA
Federal regulations. All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also eligible
for California Emissions Control
System Warranty Coverage.
Federal Emission Control System
Warranty
Federal Warranty Coverage
.
Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs. or less
‐2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first.
. Light Duty Truck equipped with
Heavy Duty Gasoline Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs. ‐
5 years or 50,000 miles,
whichever comes first.
. Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
. The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental Protection
Agency (EPA).
. The vehicle is free from defects in
materials and workmanship which
cause the vehicle to fail to
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
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EMISSION CONTROL SYSTEMS WARRANTY 19
including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local jurisdictions
have established periodic vehicle
Inspection and Maintenance (I/M)
programs to encourage proper
maintenance of your vehicle. If an
EPA-approved I/M program is
enforced in your area, you may also be
eligible for Emission Performance
Warranty coverage when all three of
the following conditions are met:
.The vehicle has been maintained
and operated in accordance with
the instructions for proper
maintenance and use set forth in
the owner manual supplied with
your vehicle.
. The vehicle fails an EPA-approved
I/M test during the emission
warranty period. .
The failure results, or will result,
in the owner of the vehicle having
to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle, under
local, state, or federal law.
GM warrants that your Cadillac dealer
will replace, repair, or adjust to
Cadillac specifications, at no charge to
you, any of the parts listed under
Emission Warranty Parts List 022,
which may be necessary to conform to
the applicable emission standards.
Non-Cadillac parts labeled “Certified
to EPA Standards ”are covered by the
Federal Emission Performance
Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that Cadillac provides for
your vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship in
Cadillac emission parts may also be
covered under the New Vehicle
Limited Warranty Bumper-to-Bumper
coverage. This warranty applies if your vehicle
meets both of the following
requirements:
.
Your vehicle is registered in
California or other states
adopting California emission and
warranty regulations.*
. Your vehicle is certified for sale in
California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut, Delaware,
Maine, Maryland, Massachusetts, New
Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont,
and Washington have California
Emissions Warranty coverage.
California Transitional Zero Emission
Vehicles (TZEV) have extended
coverage on all emission-related parts.
Important: California, Connecticut,
Maine, Maryland, Massachusetts, New
Jersey, New York, Oregon, Rhode
Island, and Vermont have TZEV
Emission Warranty Coverage.
Note
Referred to as PZEV warranty in past
model years.