Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
2 WARRANTY COVERAGE AT A GLANCE
The warranty coverages are
summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes Tires)
.Coverage is for the first 4 years or
50,000 miles, whichever comes
first.
Powertrain
. Coverage is for the first 6 years or
70,000 miles, whichever comes
first.
Sheet Metal
. Corrosion coverage is for the first
4 years or 50,000 miles, whichever
comes first.
. Rust-through coverage is for the
first 6 years, unlimited mileage.
Emission Control System
Warranty
For light duty trucks, see “How to
Determine the Applicable Emissions
Control System Warranty ”under
Emission Control Systems Warranty
0 18 for more information. Federal
.
Gasoline Engines
‐Defects and performance for
cars and light duty truck
emission control systems are
covered for the first 2 years or
24,000 miles, whichever comes
first. From the first 2 years or
24,000 miles to 4 years or
50,000 miles, defects in material
or workmanship continue to be
covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage
explained previously. Specified
major components are covered
for the first 8 years or
80,000 miles, whichever comes
first.
California
. Gasoline Engines
‐Defects and performance for
cars and trucks with light duty
or medium duty emission control systems are covered for
the first 3 years or 50,000 miles,
whichever comes first.
‐ Specified components for cars or
light duty trucks equipped with
light duty or medium duty truck
emission control systems are
covered for the first 7 years or
70,000 miles, whichever comes
first.
Important: Some California emission
vehicles may have special coverages
longer than those listed here. See
“California Emission Control System
Warranty ”under Emission Control
Systems Warranty 018.
Noise Emissions
. Coverage is for applicable vehicles
weighing over 10,000 lbs based on
the Gross Vehicle Weight Rating
(GVWR) only, for the entire life of
the vehicle.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
4 NEW VEHICLE LIMITED WARRANTY
and return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter, mounts,
seals, and gaskets as well as any
electrical components internal to the
transmission/transaxle. Also covered
are any actuators directly connected
to the transmission (slave
cylinder, etc.).
Exclusions: Excluded from the
powertrain coverage are transmission
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors. Also
excluded are the clutch and pressure
plate as well as any Transmission
Control Module and/or module
programming.
Transfer Case Coverage includes: All
internally lubricated parts, case,
mounts, seals, and gaskets as well as
any electrical components internal to
the transfer case. Also covered are any
actuators directly connected to the
transfer case as well as the encoder
motor. Exclusions:
Excluded from the
powertrain coverage are transfer case
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors as
well as the transfer case control
module and/or module programming.
Drive Systems Coverage includes: All
internally lubricated parts, final drive
housings, axle shafts and bearings,
constant velocity joints, propeller
shafts, and universal joints. Also
included are all mounts, supports,
seals, and gaskets as well as any
electrical components internal to the
drive axle. Also covered are any
actuators directly connected to the
drive axle (e.g., front differential
actuator).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses, radiator,
sensors, wiring, and electrical
connectors related to drive systems as
well as any drive system control
module and/or module programming. Tire Coverage
The tires supplied with your vehicle
are covered by General Motors against
defects in material or workmanship
under the Bumper-to-Bumper
warranty coverage. Wear-out is not
considered a defect, and it may occur
before the vehicle warranty expires. In
this case, the owner is responsible to
purchase replacement tires, or seek
coverage solely from the tire
manufacturer. For vehicles within the
Bumper-to-Bumper warranty coverage,
defective tires will be replaced on a
prorated adjustment basis according
to the following mileage-based
schedule:
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 5
2018 Cadillac Tire Pro-Rate Chart
Mileage (mi) Percent Covered byCadillac (Tire Cost) Percent Covered by
Cadillac (Labor —
Mount/Balance)
0-12,000 100% 100%
12,001-15,000 60% 100%
15,001-20,000 50% 100%
20,001-25,000 40% 100%
25,001-30,000 30% 100%
30,001-50,000 20% 100%
50,000 + 0% 0%
This schedule applies to the price of
the tires only. Cadillac will cover 100%
of the cost to mount and balance the
tires replaced under warranty for the
full Bumper-to-Bumper warranty
period. After your New Vehicle Limited
Warranty expires, you may still have
prorated warranty coverage on your
original equipment tires by the tire
manufacturer. Contact your Cadillac
dealer or the tire manufacturer of the
brand of tires on your vehicle for more
information. The following is a list of
current tire manufacturer's websites
and toll-free customer assistance
numbers.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
6 NEW VEHICLE LIMITED WARRANTY
Tire CompaniesCompany WebsiteToll-Free Number
Bridgestone Americas Tire Operations, LLC www.bridgestonetire.com
1-800-356-4644
Continental/General www.generaltire.com
www.continentaltire.com 1-800-847-3349
1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com
www.dunloptires.com 1-800-321-2136
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be eligible
for a tire replacement or a comparable
new tire on a prorated basis.
The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the tire
manufacturer's website or any
authorized dealer, is in lieu of all other remedies or warranties,
expressed or implied, arising by law or
otherwise, including fitness for a
particular purpose or merchantability.
The tire manufacturers expressly
disclaim liability for indirect, special,
incidental, or consequential damages,
lost profit, loss of business, loss of
goodwill, loss of reputation, punitive
or any other damage, cost, or loss of
any kind.*
*Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusion may not apply
to you.
Accessory Coverages
Most Cadillac parts and accessories
sold and permanently installed on a
Cadillac vehicle by a Cadillac Dealer or
GM approved Accessory Distributor/
Installer (ADI) prior to delivery will be
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 13
Warranty Repairs–Component
Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is intended
to reduce the amount of time your
vehicle is not available for use due to
repairs. Components used in exchange
are service replacement parts that
may be new, remanufactured,
or refurbished.
Remanufactured parts meet Cadillac
approved service part requirements
and are made from previously used
components in a process that involves
disassembly, inspection, cleaning,
update of software and replacement of
parts as appropriate, testing, and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that are
inspected, cleaned, tested, and
repackaged.
All exchange components used meet
Cadillac standards and are warranted
the same as new components.
Examples of the types of components that might be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac support
the capture, purification, and reuse of
automotive air conditioning
refrigerant gases and engine coolant.
As a result, any repairs Cadillac may
make to your vehicle may involve the
installation of purified reclaimed
refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need further
assistance or you have questions,
contact the Cadillac Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine performance
products and modifications promise a
way to increase the horsepower and
torque levels of your vehicle’s
powertrain. You should be aware that
these products may have detrimental
effects on the performance and life of
the engine, exhaust emission system,
transmission, and drivetrain. Engine
power enhancement products may
enable the engine to operate at
horsepower and torque levels that
could damage, create failure, or reduce
the life of the engine, engine emission
system, transmission, and drivetrain.
Damage, failure, or reduced life of the
engine, transmission, emission
system, drivetrain, or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not be
covered under your vehicle warranty.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
24 EMISSION WARRANTY PARTS LIST
Fuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure Sensor
Start/Stop System
Auxiliary Battery or Ultra Capacitor
Battery Isolator
Battery Control Module
Multifunction Power Supply Converter
Transmission Fluid Accumulator and
Solenoid
Hybrid
ACCM Hood Switch
Auxiliary Transmission Fluid Pump
Battery Control Module **
Battery Cooling Circuit
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Charge Port
Charge Port Switches and Sensors
Drive Motor/Generator Control
Module **
Drive Motors and Resolvers *Eboost Brake Control Module **
Electro-Hydraulic Brake Control
Module **
Energy Storage Control Module **
Exhaust Heat Exchanger
Fuel Fill Door Sensors
High Voltage Battery Contactor
Hybrid Batteries *
Hybrid Battery Temperature and
Voltage Sensors
Hybrid EVAP Canister Assembly
Hybrid RESS Thermal Management:
Air and Coolant Sensors
Battery Coolant Pumps and
Cooling Fans
Battery High Voltage Heater
Battery Temperature Sensors
E-compressor * **
Power Electronics Coolant Pump
Port Valves
Rfg. Temperature and Pressure
Sensors
Internal Mode Switch (IMS)
Onboard Charger * ** SGCM Coolant Circuit (fan,
relay, pump)
Starter Generator *
Starter Generator Control Module **
Starter Generator Drive Belt
Traction Power Inverter
Module (TPIM) **
Vehicle Interface Control Module **
Wheel Speed Sensor
Miscellaneous Items Used with
Above Components and Certain
Tires are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
EMISSION WARRANTY PARTS LIST 25
Pipes
Pulleys
Sealing Devices
Springs
Tubes
Wiring and Relays
High Voltage Wiring
Tires (Heavy Duty Applications only 2
yr/24,000 mile Federal Emission
Defect Warranty)
Parts specified in your maintenance
schedule that require scheduled
replacement are covered up to their
first replacement interval or the
applicable emission warranty coverage
period, whichever comes first.
If failure of one of these parts results
in failure of another part, both will be
covered under the Emission Control
System Warranty.
For detailed information concerning
specific parts covered by these
emission control system warranties,
ask your dealer.Replacement Parts
The emission control systems of your
vehicle were designed, built, and
tested using genuine GM parts* and
the vehicle is certified as being in
conformity with applicable federal and
California emission requirements.
Accordingly, it is recommended that
any replacement parts used for
maintenance or for the repair of
emission control systems be new,
genuine GM parts.
The warranty obligations are not
dependent upon the use of any
particular brand of replacement parts.
The owner may elect to use
non-genuine GM parts for
replacement purposes. Use of
replacement parts which are not of
equivalent quality may impair the
effectiveness of emission control
systems.
If other than new, genuine GM parts
are used for maintenance
replacements or for the repair of parts
affecting emission control, the owner
should assure himself/herself that
such parts are warranted by theirmanufacturer to be equivalent to
genuine GM parts in performance and
durability.
*
“Genuine GM parts,” when used in
connection with GM vehicles, means
parts manufactured by or for GM,
designed for use on GM vehicles, and
distributed by any division or
subsidiary of GM.
Maintenance and Repairs
Maintenance and repairs can be
performed by any qualified service
outlet; however, warranty repairs must
be performed by an authorized dealer
except in a situation where the vehicle
owner is significantly inconvenienced
and a warranted part or a warranty
station is not reasonably available to
the vehicle owner.
In a situation where the vehicle owner
is significantly inconvenienced, and an
authorized dealer is not reasonably
available, repairs may be performed at
any available service establishment or
by the owner, using any replacement
part. Cadillac will consider
reimbursement for the expense
incurred, including diagnosis, not to
exceed the manufacturer's suggested