2018 AUDI Q7 service

• Air suspension: malfunction! You can con­
tinue driving slowly. Speed limited to max.
35 mph (60 km/h )
There is a malfunc tion that can result in restrict ­
ed driving stability . The speed is limited to a
maximum of 35 mph (60 km/h).
Dri ve to an autho rized Aud i dea le r or authorized
Aud i Service Facility immedia tely to have the
mal funct ion corrected.
• Air suspension: malfunction! You may con­
tinue driving slowly at max. 35 mph (60 km/h)
There is a malfunction that can result in restrict­
ed driving stability.
Drive to an authorized Aud i dea ler or aut horized
Aud i Service Facility immediately at a maximum
speed of 35 mph (60 km/h) to have the malfunc­
tion cor rected.
• Air suspension: service mode. Vehicle can be
moved but handling may be impaired
Carefu lly drive to an authorized Audi dealer or
author ized Audi Service Facility immed iate ly to
have the serv ice mode deactivated.
II Air suspension: malfunction! Please contact
Service
There is a system malfunct ion that can result in
restricted driving stability or reduced ground
clearance.
Dri ve to an autho rized Aud i dea le r or authorized
Aud i Service Facility im media tely to have the
mal funct ion corrected.
II Air suspension: vehicle too low. Limited
ground clearance
The ground clearance is very low due to a system
malfunction . Wait until the air suspens ion sys­
tem has restored normal ground clearance. Oth­
e rw ise, conditions such as an uneven road sur face
can lead to veh icle damage.
B Suspension: malfunction! You may continue
driving
Cl a:, ;::j There is a suspension control malfunction.
" N ,-1 0
0
::r ' Cockpit overview
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediate ly to have the
malfunction corrected.
nl & Electronic Stabilization Control (ESC)
If the bl ind icator light blinks while driv ing, the
ESC or ASR (Anti-Slip Regulation) is act ively regu­
lating .
If the DJ indicator light turns on, the system has
switched the ESC off. In t his case, you can switch
the ignit io n off and then on to switch the ESC on
again. The ind icator light turns off when the sys­
tem is functioning fully.
If the II ind icator light turns on, ESC was
switched off using the
l~Offl button c> page 142.
Stabilization control (ESC/ ABS): malfunction!
See owner's manual
If the bl indicator light and the~ (USA mod­
els);tiJ (Canada mode ls) ABS indicator light turn
on and the message appears, there is a malfunc ­
t ion in the ABS or the e lectron ic differentia l lock .
This also causes the ESC to malfunction. The
brakes still function with their normal power, but
ABS is not active .
Drive to an authorized Audi dealer or authorized
Audi Service Facility immed iate ly to have the
malfunction corrected.
(D Tips
For additional informat ion on ESC and ABS,
see
c> page 142.
!I..' Safety systems
The E,I indicator light mon itors the safety sys­
tems .
If them indicator light turns on or blinks, there
is a ma lfunction in a safety system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immed iate ly to have the
malfunction corrected.
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Cockpit overview
A WARNING
Have the safety systems inspected immedi­
ately. Otherwise, there is a risk that the sys­
tems may not activate during a collision,
which increases the risk of serious injury or
death.
( CD ) Brake system
[I] Brakes overheating. Please shift to D
-
There was a heavy load on the brakes. Place the
selector lever in the "D/S" position in order to use
the engine braking effect and reduce the load on
the brakes.
~t~J/(O : Brake pads
II (USA models)/EiJ (Canada models) Brake
pads: wear limit reached. You can continue driv­
ing. Please contact Service
The brake pads are worn .
Drive to an authorized Audi dealer or authorized
Audi Service Facility as soon as possible to have
the malfunction corrected.
~ Engine control
II Drive system: malfunction! Please contact
Service
There is an engine control malfunction.
Drive slowly to an authorized Audi dealer or au­
thorized Audi Service Facility to have the engine
checked .
W Engine control (diesel engine)
Applies to: vehicles with diesel engines
The engine is preheating if the II indicator light
turns on when the ignition is switched on.
If the indicator light does not turn on or blinks
while driving, there is an engine control malfunc­
tion.
Immediately drive slowly to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction corrected.
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!?i Engine speed limitation
(II Maximum engine speed: XXXX rpm
The engine speed is automatically limited to the
speed displayed in the instrument cluster. This
protects the engine from overheating.
The engine speed limitation deactivates once the
engine is no longer in the critical temperature
range and you have released the accelerator ped­
al once .
If the engine speed limitation was activated by
an engine control malfunction, the
II indicator
light also turns on . Make sure the engine speed
does not go above the speed displayed, for exam­
ple when downshifting . Drive to an authorized
Audi dealer or authorized Audi Service Facility im­
mediately to have the malfunction corrected.
(D Tips
Depending on the engine: the engine speed
may be limited when the engine is cold -the
full engine output will not be available. When
the engine is at operating temperature, the
red area in the tachometer moves to a higher
RPM range.
~ ... Engine oil sensor
• Oil level system: malfunction! Please con­
tact Service
The sensor to check the engine oil level has
failed . Drive to an authorized Audi dealer or au­
thorized Audi Service Facility immediately to have
the malfunction corrected.
• Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil as a result of fre­
quent short drives. Avoid high engine speeds, full
acceleration and heavy engine loads. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the oil changed.
• Oil pressure sensor: malfunction! Please
contact Service
There is a malfunction in the oil pressure sensor.
Drive to an authorized Audi dealer or authorized .,.

Cl a:, ......
Audi Service Faci lity immediately to have the
malfunction corrected.
f Engine warm-up request
n Plea se drive to warm up eng in e
Fu el has en tered the eng ine oi l, ei ther from low
outside temperat ures or freq uent short drives.
Drive unti l the engine is warm so that t he fue l in
the eng ine oi l will evaporate. Avoid high engine
speeds, fu ll acce lerating and heavy eng ine loads
when doing this.
Bu Tank system
11D Plea se r efuel
If the indicator lig ht turns on for the first time
and the message appea rs, there are about 2.6
gallons (10 liters) of fue l left in the tank .
liJl Please refuel immediately
If t he in dicator lig ht tu rns on the message ap ­
pears, t he f ue l tank is almost empty. Re fuel t he
veh icle immediate ly.
11D Tank sy ste m : malfun ction! Please conta ct
Service
There is a malfunction in the fue l tank system .
Drive to an authori zed Aud i de aler or aut hori zed
Aud i Service Faci lity immediately to have the
malfunct ion corrected .
(D Tips
For more information on fueling, see
¢page 312.
~ Washer fluid level
1:2 Plea se add washer fluid
F ill the washer f luid for the w indshield washer
system and the headlight washer system* when
the ign ition is switched off¢
page 328 .
,s;::>, Windshield wipers
~ f·-P Windshield wipers: malfunc tion! Please con -,.....
g tact Service
::r ' Cockpit o ver view
The re is a ma lfunction w ith the windshield wip­
ers.
Dr ive to an author ized A udi dealer or au tho riz ed
A udi Se rvice Faci lity immed iate ly to have the
malfunction corrected.
d Driver 's door
II Dri ver 's door : malfunction! Shift to P before
leaving vehicle. See owner's manual
T he re is a ma lfunction in the driver 's doo r. Se lect
the "P " selector lever pos ition to secure the vehi ­
cle.
Drive to an au thor ized A udi dealer or au tho riz ed
A udi Service Facility immed iate ly to have the
malfunction corrected.
· ;<;X · Bulb failure indicator
If the II ind icator light turns on, a bulb has
failed. The message indicates the location of the
bulb. Replace the bulb immediately .
Vehicle lights: malfunction! Please contact
Service
The re is a m alfu nct ion in the headlights o r the
li ght sw itch . Drive to an authorized Audi dealer or
a uthorized Audi Service Facility immediately to
have the malfunction corrected.
A WARNING "---
- Light bulbs a re under p ressure and can ex­
p lode when bulbs are replaced, wh ich in­
creases the risk of injury .
- W ith HID headlights (xenon headlights), the
h igh-vo ltage component must be handled
correct ly . Otherwise, there is a risk of fatal
in ju ry .
§.0 Dynamic headlight range control
II Headlight range control : malfunction! S ee
owner' s manual
There is a ma lfunction in the headlight range
contro l system, which may cause glare for other
drive rs . .,.
27

Cockpit overv ie w
Drive to an authorized Audi dea le r or a uth orized
Audi Service Facility immediately to have the
malfunct ion corrected .
go Audi adaptive light
Applies to: ve hicles w ith Audi adaptive light
mil Audi adaptive light: malfunction! See o wn­
e r's manual
Adaptive light is not working. The headlights sti ll
function.
Drive to an a utho rized Aud i dea le r or a uth o rized
Audi Service Facility immediately to have the
malfunction corrected .
~D Light/rain sensor
El Automatic headlight s: malfunction! See
o w ner's manual
El Automatic wipe rs: malfunction! See owner 's
ma nual
The light/ra in senso r is malf unct ion ing.
The low beams remain switched on at all times
for safety reasons when the lig ht switch is in the
AUTO posi tion. Howeve r, you can continue to
t ur n t he ligh ts on and off using the light sw itch.
You can still control a ll functions that are inde ­
pendent of the rain sensor through the wind­
shie ld w iper lever.
Dr ive to an a uth o rized Aud i dea le r or a uth orized
Audi Service Facility immediately to have the
malfunction corrected .
I-: Sport differential
Applies to: veh icles w ith sport differential
II) Sport differential : malfunction! Plea se con ­
tact Ser vice
There is a malfunction.
Dr ive to an a uth o rized Aud i dea le r or a uth orized
Aud i Serv ice Facility immediately to have t he
malfunct ion corrected .
II) Sport differential : temperature too high .
Pleas e adapt driving sty le
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The transmission temperature has increased sig ­
nificantly due to the sporty driving manner. Drive
i n a less sporty manner unti l the temperature re­
turns to the normal range and the indicator light
switches of.
A WARNING
Contact an author ized Audi dealer or author­
ized A udi Service Fac il ity if the sport differen­
tial is fa ulty o r malfunctioning . The repai r
must be performed by trained personnel us­
ing the corre ct oil in order to ensure safety.
¢ ¢Turn signals
If the . or. indicator lig ht blinks, a tur n sig­
nal is t urned on. If both indica tor lights are b link ­
ing, the emergency flashers are on.
If an ind icator light bl inks tw ice as fast as us ual,
a turn signal bu lb has fai led. Carefully d rive to an
authorized Aud i dea ler or a uth orized Audi Serv ice
Facility immediate ly to have the ma lfunction cor ­
rected .
¢\~ Trailer turn signals
App lies to : vehicles wit h trailer hitch
The turn signa ls are activated in trailer mode if
the . indicator light blinks.
If a turn signal on the trailer or on the vehicle
fails while in trailer mode, the indicator light will
not blink twice as fast to indicate th is.

Opening and closing
-The LED in the driver's door rail blinks when
you lock the vehicle . If the LED lights up for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Fac ility.
Key set
Fig . 15 Your vehicle key set
@ Remote control key or convenience key*
The convenience key* is a remote control key with
special functions
c:> page 32 and c:> page 77.
You can unlock/lock your vehicle with the remote
control key. A mechan ical key is integrated in the
remote control key
c:> page 31.
@ Key fob with vehicle code
Applies to vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code . For additional information, see
c:> page 19 7 .
Replacing a key
If a key is lost, see an authorized Audi dealer or
author ized Audi Service Facility. Have this key de­
activated . It is important to bring all keys wit h
you . If a key is lost, you should report it to your
insu rance company .
Number of keys
You can check the number of keys ass igned to
your vehicle in the Infotainment system. To do this, select the
I MENU ! button> Vehicle> left
control button >
Service & checks > Vehicle in-
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formation . This way, you can make sure that you
have all the keys when purchasing a used vehicle.
Electronic immobilizer
The immobilizer p revents unauthorized use of
the vehicl e.
Under certain circumstances, the vehicle may not
be able to start if there is a key from a different
vehicle manufacturer on the key chain .
Data in the master key
When driving, service and maintenance-relevant
data is cont inuous ly stored in your remote con­
trol key. Your Audi se rvice advisor can read out
th is data and tell you about the work your vehicle
needs . T his applies also to veh icles w ith a con­
venience key*.
Personal convenience settings
If two people use one vehicle, it is recommended
that each person always uses their own remote
control key. When the ignition is turned off or
when the vehicle is locked, pe rsonal convenience
settings for the following systems are stored and
ass igned to the remote master key.
- Climate cont rol system
- Steeri ng wheel heating*
- Central lock ing system
- Interior lighting*
- Exter ior lighting
- Rain sensor
- Memory function*
- Park ing aid*
- Adapt ive cru ise control*
- Active lane assist*
- Side assist*
- Traffic jam assist*
- Distance warning*
- Night vision assist*
- Audi pre sense*
- Speed warning*
The stored settings are automatically recalled
when you unlock the vehicle, open the doors or
turn o n the ignition . .,..

Opening and clo sin g
Luggage compartment lid emergency
release
Fig. 27 Inner luggage compart men t lid : acces s to the
emergency rel ease
.. Remove the mechanica l key ¢ page 31 .
.. Pry out the cover using the mechanical key
¢fig . 27.
.. Press the lever in the direction of the arrow to
release the luggage compartment lid .
Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from be operated.
Fig . 28 Sect io n of drive r's door: c hild safety lock butto ns
a,
~ co a,
.. To activate/deactivate the inner door handle
and the power window switch for the respective
rear door , press the left/right
t button in the
driver 's door ¢
fig. 28 . The indicator light in the
button turns on/b links .
.. To activate/deact ivate the child safety lock on
both sides, you must press the
T buttons one
after the othe r.
It is not possible to operate the rear climate con­
trol system* when the child safety lock is switch­
ed on . T he
S ET REAR function allows you to app ly
38
a ll settings to the rear using the climate control
system controls in the cockpit
¢ page 72.
Message in th e instrument cluster di splay
(BJ Childproof catch : ma lfun ction! Plea se con­
tac t Service
There is a ma lfunction in the ch ild safety lock .
Press the
t button aga in .
If the message stays on, dr ive immediately to an
authorized Audi dealer or authorized Audi Serv ice
Facility to have the malfunction repaired.
A WARNING
- If you leave the vehicle, sw itch the ignition
off and take the veh icle key with you. This
app lies pa rtic ula rly whe n children remain in
the vehicle. Otherwise chi ldren cou ld start
the engine or operate e lectrica l equipment
(such as power windows), which increases
the risk of an accident.
- A ma lfunction in the chi ld safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci­
dent.
Power windows
Controls
The driver can control all power windows .
Fig. 29 D river 's doo r: pow er w indow con trols
A ll power window switches are equipped with a
two-stage function:
Opening and closing the windows
co ~ M 0
=> co a,
.. To open o r close the window comp letely, press
the swit ch down o r pull the swit ch up b riefly to .,.

a co ...... N r--. N ...... 0
0
:E " Lights and Vision
Exterior Lighting
Switching the lights on and off
Fig. 33 Instrument pa nel: lig ht switc h with buttons
Light switch ·'!:! ·
Turn the light sw itch to the corresponding posi­
tion when the ignition is switched on.
:oo: and the
selected pos ition turn on (except pos ition 0).
In some markets, the daytime running lights, tail
lights and license plate light are always on .
0 -The daytime running lights automatica lly t urn
on. In vehicles for certain markets, you can
switch the a utomat ic daytime running lights on
and off in the Infotainment* system.
A UTO -The headlights automatic ally adapt to the
surrounding brightness.
:o o: -Parking lights
io -Low beam headlights
Buttons
When you t urn the light switch to the AU TO or
low beam headlight pos ition
io, you can activate
the following functions:
1o -All-weather lights. The headlights automati­
cally adjust so that t here w ill be less glare, for
examp le when the road surface is wet.
0$ -Rear fog lights
Automatic headlight range control system
Your veh icle is equipped with an automatic head­
light range control system that red uces g lare fo r
oncom ing traffic if the veh icle load c hanges . The
headl ig ht ra nge ad justs automa tic a lly.
Lights and V ision
Audi adaptive light
Appl ies to: vehicles with adaptive light
Adaptive ligh t provides better visibili ty whe n it i s
dark by adapting the lights to the road conditions
based on speed , such as on e xpressways, rura l
roads, at intersections, and in c urves. The adap­
t ive light only functions when the light sw itch is
i n the AUTO position .
A WARNING
--Automatic headlights* are on ly intended to
assist the driver. They do not relieve the
driver of responsibil ity to check the head­
lights and to t urn t hem on manua lly based
on t he curren t ligh t and v is ibility condition s.
For examp le, fog canno t be detec ted by the
light sensors. So always switch on the low
beams under these weather co nditions and
when driv ing in the da rk
io .
- To prevent glare for traffic behind yo ur vehi ­
cle, the rear fog lights should only be turned
on in accordance with traff ic regulat ions.
- Always observe legal regulations when us­
ing the lighting systems desc ribed .
(D Tips
- The lig ht sensor for the automat ic he ad ­
lights * is in the rearview mir ror mount. Do
not p lace any st ickers in this area on the
windshield.
- A warning tone will sound if you open the door when the exte rior lights a re switched
on .
- Only t he front headlights turn on when t he
daytime running lights are switched on *. In
vehicles in certain markets, the tail lights
w ill also turn on .
- In cool or damp weather, the inside of the
head lights, turn signa ls and tail lights can
fog over due to the temperature diffe rence
between the inside and outside . They will
clear shortly afte r swi tching them on . This
does not aff ect the service life of the light­
mg.
43

~ Headlight a ssistant : ma lfun ction! See own­
er 's manual
Drive to an autho rized Aud i de aler o r a uthorized
Aud i Service Facility immedia tely to have the
mal funct ion corrected. You can still switc h the
high beams on or off manually.
i:a Headlight a ssistant : currently unavailable.
Camera view restricted due to surroundings .
See owner 's manual
The camera view is b locked, fo r example by a
s ticker o r debris.
The senso r is located betwee n the interior rear­
view mir ror and the wi ndshield . Do not p lace any
sti cke rs in t his area on the wi ndshi eld .
,& WARNING
High beam assis tan t is only i ntended to assist
th e drive r. The dr iver is still re sponsib le for
contro lling the headlights and may need to
switch them on and off manually depend ing
on light and visib ility conditions. It may be
necessary to ope rate them manua lly in s itua­
tions such as:
- In adverse weather cond itions such as fog,
heavy ra in, b low ing snow or sp raying water .
- On roads where oncoming traffic may be
partially obsc ured, such as expressways .
- W hen there are road users t hat do not have
s ufficient lighting, s uc h as bicyclers o r
vehicles with dirty ta il lamps.
- In tight cu rves and on steep hills .
- In poo rly lit areas .
- Wi th stro ng ref lec to rs , such as s igns.
- I f the area of t he windsh ield near the se nso r
is f ogg ed ove r, dir ty, i cy or covere d w ith a
sti cker.
Adjusting the exterior lighting
The fun ctions are adjust ed in the Infotainment
system.
• Select in the Info tainment sys tem : !M ENUI but-
a ton >Vehicle > left contro l butto n > Vehicle co
~ settings > Exterior lighting .
N ~ 0
0
:E ' Lights and Vision
Automatic headlights
Yo u ca n adju st the following se ttings in the Au­
tomatic headlights
men u:
Activation time -you can adjust if the headlig hts
swi tch on
Early , Medium or Late ac cord ing to t he
sensi tivity of t he light sensor.
Headlight assistant * -you can switch the h igh
beam assis tan t* on and off.
Entry/exit lighting
When it is dark, the Entry /exit lighting ill umi­
nates the area a round the vehicle when unlocking
the ve hicle and afte r swi tc h ing off the ignit io n
and opening the dr ive r's door .
The
Entry /exit lighting only works when it is
dark and the ligh t sw itch is in the
AUTO position.
Daytime running lights
USA models :
the daytime r unning lig hts can be
switched on/off . Select
On or Off.
Canada model s:
th is fu ncti on canno t be switche d
off. They act ivate au tomatically eac h time the ig ­
nition is switched on.
Emergency flashers
--- -- ---=-
~--- --~--
-----______ ,
~-=-- ·- o,o,6 .. -i, "'.A - ~
Fig. 3 5 Cente r con so le: eme rgen cy fl asher bu tto n
T he eme rgen cy fla she rs m akes othe r dr iv e rs
aware of your vehi cle in dangerous situa tions.
• Press the~ button to sw itch t he emergency
fl as he rs on or off .
You can ind icate a lane change or a turn when the
eme rgency flashers are swi tched on by using the
tu rn s ignal leve r. T he emergen cy flashe rs stop
tempor arily. ""
45