2018 AUDI Q7 service reset

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::r ' Infotainment syst em . . . . . . . . . . . . 149
Multi Media Interface . . . . . . . . . . . . 14 9
Traffic safety information . . . . . . . . . . . . . 149
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 149
MMI On/Off knob w ith joyst ick function . . 149
Infotainment system display . . . . . . . . . . 150
MMI operat ion . . . . . . . . . . . . . . . . . . . . . . 151
MMI touch . . . . . . . . . . . . . . . . . . . . . . . . . 153
Contro l knob with joystick funct ion . . . . . 155
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . 156
L ette r/number speller . . . . . . . . . . . . . . . . 157
F ree text search . . . . . . . . . . . . . . . . . . . . . 158
Menus and Symbols . . . . . . . . . . . . . . . . . . 159
Multifunction steering wheel . . . 16 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 16 1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 163
Voice recognition system . . . . . . . . 167
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Command overv iew information . . . . . . . . 167
Commands . . . . . . . . . . . . . . . . . . . . . . . . . 168
E xternal vo ice operat ion 172
Telephone . . . . . . . . . . . . . . . . . . . . . . . . 174
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 17 4
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using the te lephone . . . . . . . . . . . . . . . . . 177
F avorites . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
M essages . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Listening to voicemai l . . . . . . . . . . . . . . . . 182
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Addit ional settings . . . . . . . . . . . . . . . . . . 184
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 186
Audi connect (Infotainment) . . . . 187
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 187
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Conf iguration through myAudi . . . . . . . . . 187
Opening Aud i connect ( Infotainment) . . . 188
Aud i connect Infotainment se rvices . . . . . 188
W i-Fi hotspot . . . . . . . . . . . . . . . . . . . . . . . 193
Conf igur ing the data connect ion . . . . . . . . 194
Table of content s
Audi connect (Infota inment) gene ral
information . . . . . . . . . . . . . . . . . . . . . . . . 194
Troub les hooting . . . . . . . . . . . . . . . . . . . . . 196
Audi connect vehicle control . . . . 19 7
Introduction ..... .. ... .. ..... ... .. .. 197
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Additional options . . . . . . . . . . . . . . . . . . . 198
Remote locking and un lock ing . . . . . . . . . 198
Vehicle status report . . . . . . . . . . . . . . . . . 198
Parking locat io n . . . . . . . . . . . . . . . . . . . . . 198
Geofencing Alert . . . . . . . . . . . . . . . . . . . . 1 99
Speed Ale rt . . . . . . . . . . . . . . . . . . . . . . . . . 199
Valet Alert . . . . . . . . . . . . . . . . . . . . . . . . . 199
Stolen Vehicle Lo cator . . . . . . . . . . . . . . . . 199
Online Audi service request ..... ... .. .. 199
Emergency call .. ... .. ..... ... .. .. 20 1
Introd uction . . . . . . . . . . . . . . . . . . . . . . . . 201
Emergency call . . . . . . . . . . . . . . . . . . . . . . 201
Online roads ide assistance . . . . . . . . . . . . 202
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 2 03
Open ing navigation . . . . . . . . . . . . . . . . . . 203
Entering a destination . . . . . . . . . . . . . . . . 204
Persona l route ass istance . . . . . . . . . . . . . 209
Alternative routes . . . . . . . . . . . . . . . . . . . 210
Additional settings ................. . 210
Map .. .. .. .. .. .. .. ... .. ..... ... .. .. 213
Sate llite map . . . . . . . . . . . . . . . . . . . . . . . 215
Map upd ate . . . . . . . . . . . . . . . . . . . . . . . . 216
T raffic information .... .. ..... ... .. .. 21 7
T roub leshooting .... ... .. ..... ... .. .. 219
Radio .. .. .. .... .. ... .. ..... ... .. .. 220
Opening the radio . . . . . . . . . . . . . . . . . . . 2 20
Radio functions . . . . . . . . . . . . . . . . . . . . . 221
Radio menu . . . . . . . . . . . . . . . . . . . . . . . . 223
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Additional settings . . . . . . . . . . . . . . . . . . 223
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 224
Media ...... .. .. ................. .. 225
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 225
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Med ia drives . . . . . . . . . . . . . . . . . . . . . . . . 226
B luetooth aud io p laye r . . . . . . . . . . . . . . . 228
Wi-Fi a udio p laye r . . . . . . . . . . . . . . . . . . . 229
3

-The parking lock was released using the emer­
gency release
¢ page 91. Or
- The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to have
the malfunction corrected .
[il Move selector lever to automatic position
There is a malfunction in the tiptronic mode . End
tiptron ic mode by pushing the selector lever to
the left into the "D/S" position.
Parking lock emergency release
The parking lock must be released with the
emergency release when driving through moun­ tains/maneuvering.
Fig. 88 Drive r's side footwell : releas ing th e parking lock
us ing the eme rgency re lease
The emergency release is located under the floor
mat on the driver 's side .
Releasing the parking lock using the
emergency release
"'To prevent the vehicle from rolling unintent ion­
ally, set the parking brake(®)¢
page Bl or
press the brake pedal.
"' There are two slits on the cover. Position the
screwdriver from the vehicle tool kit in one of
the slits on the cover and pry the cover off.
"' Insert the socket wrench (from the vehicle tool
k it) into the opening
c:> fig . 88.
"'T urn the socket wrench all the way clockw ise @
and press it downward @unti l it locks into
place.
~ "'L eave the socket wrench inserted c:> .&_ . ...... N r--.
~ Resetting the parking lock
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~ "'Press the brake pedal and start the engine .
Driving
"' Keep the brake pedal pressed and engage the
following selector lever positions one after the
other: "N" , "D" and back to "N".
"' Turn the engine off again.
"' Grasp the socket wrench with both hands and
pull it up and out carefully to remove
c:>(D .
"'Install the cover .
When the parking lock emergency release is
used, the
[il indicator light and the "N " selector
lever posit ion turn on in the instrument cluster.
The message
Danger of rolling away! P not pos­
sible. Please apply parking brake
also appears.
_& WARNING
-Only activate the emergency release while
on a level surface or a slight slope.
- The parking lock may only be released using
the eme rgency release if the parking brake
is set . If it is not functioning, secure the ve­
hicle from rolling using the brake pedal or
other suitable means, such as blocking a
front and a rear wheel. An unsecured vehicle
may roll away, which increases the risk of an
accident.
- To reduce the r isk of an accident, you must
not drive when the emergency release is ac­
tivated .
@ Note
-Read and follow the important instructions
about tow ing
<=> page 371.
-The risk of damage increases if you do not
remove the socket wrench carefully when
resetting the parking lock.
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::r ' Call options*
Call forwarding :
you can switc h the forwarding
of incoming calls to your voicemail or to anothe r
phone number on and off . You can check if the
function is activated or deactivated with
Check
status .
Call waiting :
you are alerted to an incoming call
during a phone call when the function is switched
on~ -You can check if th e function is activated
or deactivated with
Check status .
Send own telephone number:
sending your
phone n umber with an outgoing call can be acti ­
vated and deactivated . With the
Network -de­
pendent
setting, the setting listed in the con­
tract with the cell phone service provider is used.
The settings only apply to the
Telephone menu in
the MMI. Please note that the settings on your
cell phone will apply afte r disconnecting the
B luetooth co nnect ion. You ca n check if the func­
tion is activated or deactivated with
Check sta­
tus .
Ringtone and volume settings
1 )
Using the Mute telephone function, you can
switch the ringtone playback through the MMI
speake r o n and off. You can play the ringtones
using the
Ringtone fu nct ion. Select and confirm
an entry from the list. For th e
Ringtone volume/
Message volume
settings, see¢ page 250. The
Microphone input level can be adj usted during a
phone call using the control knob.
(D Tips
-Several cell phones can be paired to the
MMI, but only two* cell phones can be ac­
tive ly connected.
- To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac­
tory default sett ings
c::> page 246.
Additional options
"' Select : I MENU I button> Telephone > right con­
trol button .
ll Depends on t he conne cted cell pho ne.
Telephone
Connection manager
See¢ page 246.
Bluetooth settings*
See¢ page 248 .
Online settings*
See c::> page 248.
Wi-Fi settings*
See ¢ page 193, Wi-Fi hotspot.
Directory settings
Applies to: vehicles with telephone
"'Sele ct: ! MENUI button> Telephone > left con­
trol button >
Directory > right control button >
Directory settings.
Memory capacity
Shows the Memory capacity for the directory.
You can manage up to 17,000 contacts with the
directory. You can load up to 4,000 contacts
from your cell phone into each directory. Yo u can
also impo rt up to 1,000 contacts from a storage
device .
Sort order
You can sort the contacts in your directory alpha­
bet ically according to
Last name or First name .
Import contacts/Export contacts
See ¢ page 184.
Download directory
To update the contacts in th e MMI, you can man ­
ually download your cell phone contacts . De ­
pending on the ce ll phone, the B luetooth connec­
tion may need to be disconnected and reconnect­
ed to update the contacts.
Hide contacts without phone number
When this function is switched on, g rayed -out
contacts that have no phone numbers stored for
them wi ll be hidden in the directory.
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::r ' Audi connect vehicle control
Introduction
Applies to vehicles with Audi connect vehicle control
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 198.
-Vehicle status report¢ page 198.
-Parking location ¢ page 198 .
-Geofencing Alert ¢ page 199.
-Speed Alert ¢ page 199.
-Valet Alert ¢ page 199.
- Stolen Vehicle Locator ¢ page 199.
-Online Audi service request ¢page 199.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge leve l
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignit ion.
- The services are provided through a SIM
card installed in the vehicle. The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is function­
in g and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at t he time of p rinting. T he a vailab ilit y o f
the services o ffered depends o n the co untry and may
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles with Audi connect vehicle control
To use Audi connect vehicle control services 1>,
please note the fo llowing :
Creating and verifying a user account
"'Create an account at www.aud iusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the veh icle .
If necessary, reset the key user ¢
page 198.
.. Select in the Infotainment system: I M ENU ! but­
ton
> Audi connect > if necessary, Display
available functions >
right control button >
Audi connect user management > Key user >
Set key user .
"' Enter the user name for your ve rified account
and enter the IO-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code ¢
page 30.
.. Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or through
www .audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
.. Install and start the
Audi MMI connect app on
your mobi le device .
.. Log in to the
Audi MMI connect app using your
user name and password and se lect your vehi­
cle.
(D Tips
- Store the vehicle code in a secure place . It
may be necessary to re-enter the vehicle
code.
197

Audi connect vehicle control
-Pay attention to upper-and lower -case let ­
ters when entering the vehicle code.
- If you do not have the 10-digit vehicl e code,
contact an authorized Audi dealer or author­
ized Audi Service Facility .
Additional options
Applies to vehicles with Audi co nnect vehicle control
License subscription
The validity and expirat ion date of you r subscrip­
tions are displayed. When
Warning before sub­
scription expires
is activated, a message wi ll be
disp layed warning you that your license is about
to expire.
Select :
!MENU ! button> Audi connect > Display
available functions >
right control button> Li­
cense subscription.
Resetting the primary user
F or examp le, you ca n reset the key user when
selling your vehicle in order to deactivate these
services .
Requirement: the ignition must be switched o n.
Select :
!M ENU ! button> Audi connect > right
control button
> Audi connect user management
> Key user > Reset key user .
Warning levels
Requirement: the primary user must have set one
or more warning levels. Secondary users can only
see if a warning level is active or not .
Select:
! MENU ! button> Audi connect > right
control button
> Alerts.
Remote locking and
unlocking
Applies to veh icles with Audi connect vehicle control
You can lock and unlock your veh icle using this
service .
Requirement
-This requires the 4-dig it PIN that you specified
during the verification on www.audiusa.com/
myaud i.
- The vehicle must be stationary.
198
-The ignition must be switched off.
Vehicle status report
Applies to vehicles w ith Aud i connect ve hicle control
The Dr iver Informat ion System collects data un­
der certain conditions and sends it to a server.
When data is sto red, you can access va lues such
as these using the service :
- Remaining range,
- Fue l tank level,
- Oil level,
- If the vehicle doors are open/closed or locked/
un locked,
- mi leage,
- Next oil change
- Next service,
- Warning messages,
- If the parking lights are on/off .
A WARNING
Do not ignore messages and warning or ind i­
cator lights that turn on in the vehicle be­
cause of the info rmation in the status report.
This could lead to break downs in on the road ,
accidents and serious injuries.
Parking location
Applies to vehicles w it h Aud i connect ve hicle co ntrol
The vehicle collects data unde r ce rta in cond it ions
and sends it to a server .
When data is stored, you can access values such
as these using the service :
- Vehicle location display,
- Display of one's own location,
- Route to your vehicle .
If your mob ile dev ice also has a navigation func­
tion, you can nav igate to your last known parking
l ocation.
Deactivating and activating parking position
- Select: !MENU!> Audi connect> Car Finder
parking position .
If you do not set./, no location information will
be sent to the server.

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::r ' -You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol­
ume.
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable .
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center .
In this case, reset the
Media settings back
to
Factory settings ~ page 246.
-Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/
iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www .audiusa .com/mp3 or contact an au ­
thorized Audi dealer or authorized Audi Service Facility.
l) A ppli es o nly t o MTP devic e s. Doe s not a ppl y to Ap ple dev i­
ces and U SB mass s to ra g e devi ces.
Media
Rear Seat Entertainment preparation
App lies to : vehicles wit h Rear Seat Enterta inme nt preparat ion
T he Rear Seat Entertainment preparation in­
cludes cables and a mount for Audi Entertain­
ment mobile in the driver's and front passenger's
seat backrests.
The suitable Audi Entertainment mobile Rear
Seat Entertainment package is available through
Audi Genuine Accessories .
Using Audi Genuine Accessories is recommended.
Audi has established their reliability, safety and
suitability .
We cannot ev alu at e or endorse other p rodu cts in
this way, even if the p roduct is approved by acer­
tified testing agency or government agency .
@ Note
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap­
proved devices may cause damage to the vehi ­
cle electronics .
(D Tips
-Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional
information about
Audi Entertainment mo­
bile .
-Always read the chapter~ page 3 77.
- The
Rear Seat Entertainment preparation is
not intended to charge external electronic
devices .
233

Checking and Filling
& WARNING
- A highly explosive mixture of gases can form
when charging batter ies . Only charge the
vehicle battery in well-vent ilated areas .
- A drained vehicle battery can freeze at tem­
peratures a round 32 QF (0 QC) . A frozen or
thawed veh icle battery must not be charged
and must not be used anymore. If ice fo rms,
the battery housing ca n crack and ba tte ry
electrolyte can lea k out, which increases the
risk of an explosion and chemi cal bu rns.
Contact an authorized Au di dea le r o r au­
tho rized Audi Serv ice Facility fo r more info r­
mation.
- Do not connect o r disconnect the ch arging
cable while charg ing because this increases
t h e risk of an exp losion.
(D Tips
- Only charge the vehicle battery through the
con nections in the engine compartment .
- Read a ll of t he manufacture r's ins tructions
for the charger befo re charg ing the vehicle
battery.
Windshield washer system
F ig. 26 8 Eng ine co mpa rtment: was her fluid reservo ir cap
The winds hield washer fluid reservoir O contains
the cleaning solution for the windshield and the
headlight washer system*
c> page 321, fig . 263.
The reservo ir capacity can be found in
c:;, page 375.
To reduce the r isk of lime sca le deposits o n the
spray nozzles, use clean water with low amounts
of calcium . Always add window cleane r to the wa-
328
te r. When the outside tempe ratures are cold, an
anti-freezing agent shou ld be added to the water
so that it does not freeze.
(D Note
- The concentration o f anti -freezing agent
must be adjusted to the ve hicle operating
conditions in the respective cl imate. A con­
centration that is too high can lead to vehi­
cle damage.
- Never add radiator anti-freeze or other addi­ tives to the washer fluid.
- Do not use a glass cleaner t hat contains
paint so lvents, because t his could damage
the paint.
Service interval display
The service interval display detects when your ve­
hicle is due for service .
Checking service intervals
You can check the remaining d istance or t ime un­
ti l the next oi l change or next inspection in the
Infotainment system.
.,. Select in the Infotainment system : the
I MENU I
button > Veh icle > left cont rol button > Se rvi ce
& checks > Service inter vals .
Resetting the indicator
An a utho rized Audi deal er or author ized Audi
Se rvice Facility wi ll reset the service interval dis ­
play after performing se rvice .
If you have changed the o il yourself, yo u must re­
set the o il change interval.
.,. Select in the Infotainment system: thel
MENU !
button > Vehicle > left cont rol button > S ervice
& checks > Service intervals > Reset oil change
interval.
I f an o il cha nge or inspection is due, you can ac­
cess i t in the I nfot ainment system . T he display
works in two s tages :
-Service reminder : after a certa in distance is
dr iven, a message appea rs in the instrument

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::r ' cluster display every time the ignition is switch ­
ed on . The remaining distance and time is
displayed br iefly.
- Service due : if your vehicle has reached a serv­
ice interval, a message appears briefly after
switching the ignition on.
({;D) Note
-Only reset the oil change indicator if the oil
was changed .
- Following the service intervals is critical to
maintaining t he service life and va lue of
your vehicle, especia lly the engine . Even if
the mileage on the vehicle is low, do not ex­
ceed the time for the next service.
Checking and Filling
329