2018 AUDI Q7 reset infotainment system

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::r ' Infotainment syst em . . . . . . . . . . . . 149
Multi Media Interface . . . . . . . . . . . . 14 9
Traffic safety information . . . . . . . . . . . . . 149
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 149
MMI On/Off knob w ith joyst ick function . . 149
Infotainment system display . . . . . . . . . . 150
MMI operat ion . . . . . . . . . . . . . . . . . . . . . . 151
MMI touch . . . . . . . . . . . . . . . . . . . . . . . . . 153
Contro l knob with joystick funct ion . . . . . 155
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . 156
L ette r/number speller . . . . . . . . . . . . . . . . 157
F ree text search . . . . . . . . . . . . . . . . . . . . . 158
Menus and Symbols . . . . . . . . . . . . . . . . . . 159
Multifunction steering wheel . . . 16 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 16 1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 163
Voice recognition system . . . . . . . . 167
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Command overv iew information . . . . . . . . 167
Commands . . . . . . . . . . . . . . . . . . . . . . . . . 168
E xternal vo ice operat ion 172
Telephone . . . . . . . . . . . . . . . . . . . . . . . . 174
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 17 4
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using the te lephone . . . . . . . . . . . . . . . . . 177
F avorites . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
M essages . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Listening to voicemai l . . . . . . . . . . . . . . . . 182
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Addit ional settings . . . . . . . . . . . . . . . . . . 184
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 186
Audi connect (Infotainment) . . . . 187
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 187
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Conf iguration through myAudi . . . . . . . . . 187
Opening Aud i connect ( Infotainment) . . . 188
Aud i connect Infotainment se rvices . . . . . 188
W i-Fi hotspot . . . . . . . . . . . . . . . . . . . . . . . 193
Conf igur ing the data connect ion . . . . . . . . 194
Table of content s
Audi connect (Infota inment) gene ral
information . . . . . . . . . . . . . . . . . . . . . . . . 194
Troub les hooting . . . . . . . . . . . . . . . . . . . . . 196
Audi connect vehicle control . . . . 19 7
Introduction ..... .. ... .. ..... ... .. .. 197
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Additional options . . . . . . . . . . . . . . . . . . . 198
Remote locking and un lock ing . . . . . . . . . 198
Vehicle status report . . . . . . . . . . . . . . . . . 198
Parking locat io n . . . . . . . . . . . . . . . . . . . . . 198
Geofencing Alert . . . . . . . . . . . . . . . . . . . . 1 99
Speed Ale rt . . . . . . . . . . . . . . . . . . . . . . . . . 199
Valet Alert . . . . . . . . . . . . . . . . . . . . . . . . . 199
Stolen Vehicle Lo cator . . . . . . . . . . . . . . . . 199
Online Audi service request ..... ... .. .. 199
Emergency call .. ... .. ..... ... .. .. 20 1
Introd uction . . . . . . . . . . . . . . . . . . . . . . . . 201
Emergency call . . . . . . . . . . . . . . . . . . . . . . 201
Online roads ide assistance . . . . . . . . . . . . 202
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 2 03
Open ing navigation . . . . . . . . . . . . . . . . . . 203
Entering a destination . . . . . . . . . . . . . . . . 204
Persona l route ass istance . . . . . . . . . . . . . 209
Alternative routes . . . . . . . . . . . . . . . . . . . 210
Additional settings ................. . 210
Map .. .. .. .. .. .. .. ... .. ..... ... .. .. 213
Sate llite map . . . . . . . . . . . . . . . . . . . . . . . 215
Map upd ate . . . . . . . . . . . . . . . . . . . . . . . . 216
T raffic information .... .. ..... ... .. .. 21 7
T roub leshooting .... ... .. ..... ... .. .. 219
Radio .. .. .. .... .. ... .. ..... ... .. .. 220
Opening the radio . . . . . . . . . . . . . . . . . . . 2 20
Radio functions . . . . . . . . . . . . . . . . . . . . . 221
Radio menu . . . . . . . . . . . . . . . . . . . . . . . . 223
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Additional settings . . . . . . . . . . . . . . . . . . 223
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 224
Media ...... .. .. ................. .. 225
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 225
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Med ia drives . . . . . . . . . . . . . . . . . . . . . . . . 226
B luetooth aud io p laye r . . . . . . . . . . . . . . . 228
Wi-Fi a udio p laye r . . . . . . . . . . . . . . . . . . . 229
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::r ' (D side assist displays, warn ing abo ut
exiting the vehicle ..... ... .. .. .
@ Door handle
@ Cen tral locking swit ch ....... .. .
@ Memory buttons ........... .. .
® Vent
@ Thumbwhee l for vent and button
for wide vent, depending on eq uip -
ment ..... ... .. ..... ... .. .. .
- T urn signals and high beams . . .
- High beam assistant .... .. .. .
- Active lane assist ........... .
- T raffic jam assist ........... .
@ Mul tifunct ion steer ing whee l with:
- Horn
- Driver's airbag . ..... ... .. .. .
- Driver in formation sys tem con -
trols .... ... .. ..... ... .. .. .
- Audio/v ideo, telephone, nav iga ­
tion and voice recognition con -
trols .... ... .. ..... ... .. .. .
- III/ steering wheel heat ing b utton
- Sh ift paddles .......... .. .. .
® Instrument cluster ......... .. .
@ Reset t rip odometer .......... .
@ W indshie ld was her system lever
@ !S TAR T ENGIN E ST OPI button .. .
@ Steer ing whee l adjustment, de-
pending on equipmen t
- Mechan ica l .............. .. .
- Power ... ... .. ..... ... .. .. .
~ Lever for:
- Cru ise cont rol sys tem ... .. .. .
- Adaptive c ruise cont rol .. .. .. .
@ Data link connector for On -Board
Diagnostic System (OBD II) . ... .
@) H ood release ............... . .
@ Ins trumen t il lum ina tion ... .. .. .
@ Button for switch ing the head-up
d isplay on/off, adjust ing the
h eight .. .. ................ . .
@ Sw itch for lugg age compar tment
lid . ..... .. ... .. ..... ... .. .. .
120
33
59
66
4 4
44
1 17
109
273 12
1 5
1 5
89
10
12
50
77
76 76
95
102
3 18
320
4 7
17
35
Coc kpit o ver view
@ Head light control switc h
@ Buttons for:
- All-weathe r lights
- Night vis ion ass ist .......... .
- Rear fog lights ............. .
@ Power exte rior m irro r adjustment
@) Power windows .............. .
@ In fota inment system display
@ Lockable glove compa rtment . .. .
@ Front passenger's airbag ...... .
@ D rives for CD, DVD, S IM cards .. .
@ Switch for cooled glove compa rt-
ment .. .. .. .. .............. .
@ Depend ing o n equ ipment, butto ns
for:
- drive select .... ... .. ..... .. .
- Start/Stop system . .. ..... .. .
- Ele ct ronic S tabiliz ation Con trol
( E SC) . .. .. .. .............. .
- E me rgency flashers ......... .
- Park ing system ............. .
- Hi ll hold ass ist ............. .
- Infotainment system display ..
@ Climate cont ro l system ........ .
@ Storage compartment and outlet
@ Cup holder and mount for vehicle
key ..... ... .. .. ............ .
@) Infotainment system on/off
button ... .... .. ... .. ..... .. .
(§ Cen ter armrest w ith storage com­
partment . Depending on vehicle
equipment , it may have:
- Aud i m usic interface . ..... .. .
@ Start ing t he engine if there is a
malfunction ... .. ............ .
@ Electromechanical parki ng b rake
@ Automatic transmission se lector
lever ... .. .. .. .. ............ .
@ In fota inment system un it
(D Tips
43
43
125
43
4 7
38
150
62
273
2 26
61
128 79
143
45
132
144
150
66
62 ,60
61
149
232
79
81
85
149
Some the equipment listed here is only insta l­
l ed in certa in models or is available as a n op­
t ion.
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Cockpit overv iew
the red zone beg ins varies depending on the
engine.
@ For the sake of the environment
Upshifting early helps you to save fuel and re­
duces operating noise.
© Tips
Depending on t he e ngine : the engine speed
may be lim ited when the engine is cold -the
full engine ou tput wi ll not be avai lable . When
the engine is at operating temperat ure, the
red area in the tachomete r moves to a h igher
RPM range.
Fuel level
The display (J) ¢ page 10 , fig. 3 or ¢ page 10,
fig . 4 only functions when the ign ition is switch ­
ed on . When the display has reached the reserve
mark, a red L ED t urns on a nd the
tD in dicator
light turns on ¢
page 27. The red L ED w ill blink
when the f uel leve l is very low.
For the tank capac ity in you r vehicle, refer to the
Technical Data
r=v page 375.
(D Note
Never d rive until the tank is completely emp­
ty . The irregular supp ly of f uel that results
from that can ca use engine misfi res . Uncom­
busted fuel will the n ente r the exhaust sys­
t em. This can ca use overheating and damage
t o the cata lytic conver ter.
Odometer
F ig . 5 In st ru m ent cluster: odometer a nd re se t bu tton
12
Tr ip odometer and odometer
The trip odometer shows the dis tan ce driven
s ince it was last reset. It can be used to measure
short d istances.
The trip odometer ca n be reset to zero by press­
i ng th e ~ reset but ton.
The odometer shows the total distance that the
vehicle has been drive n.
Malfunction indicator
If there is a malfunction in the instrument clus­
ter,
DEF will appear in the trip odometer display.
Have the malfu nction corrected as soon as possi ­
ble .
(D Tips
The units of measu rement can be set in the
Infotainment system~
page 245.
Multifunction steering
wheel
Operating
Fi g. 6 D river informa tion sys te m disp lay
Fi g. 7 L eft sid e of m ultifun ction steer ing wh eel
Requirement: th e ignition must be switched on. .,.

Difficult terrain and off-road
When driving in unfamiliar areas and offroad,
drive slowly and keep on the watch for unexpect­
ed obstacles (such as potholes, rocks, tree
stumps, etc.).
To prevent the vehicle from bottoming out and to
reduce the risk of underbody damage, you should
drive across uneven ground on only one side of
the vehicle so that only two of your wheels cross
the uneven area, instead of driving across the
center of the uneven area with all four wheels.
Drive quickly through sandy or marshy off-road
sections and do not stop , if at all possible.
Driving through water
Also read the information found in r=;, page 74.
Driving on a slope
If you are ever unable to drive up a hill, do not try
to turn around . Drive back down in
reverse in­
stead . Otherwise you run the risk of t ipping over.
If the vehicle threatens to tip over when driving
across a slope, you must immediately steer
downhill in the direction of the slope.
Do not park your vehicle on steep hills .
To reduce the r isk of tipping over, drive on hills in
the direction of the downward slope (fa ll line) -
never crosswise.
Tilt angle display
Description
Applies to: vehicles wit h a tilt ang le display
110 · I l 1ft / offrnortr1 ( ~ ....
All road
!r
-
Q
l " __,.._
Comfort 4 ~
J
ll" 11• Auto O" •
Dynamic

~ ~
Individual 11• I/"
~t-;s
Fig. 84 Infotainment system : tilt angle d isplay
a
~ You can see the vehicle position in relation to a N
~ leve l plane using the tilt angle display in the In-~
g fotainment system . Both the sideways angle @
:E ' Driving
and the lengthwise ang le @ of the vehicle are
displayed. The accuracy depends on the driving
s ituation and is norma lly around 1
°. The side­
ways angle of your vehicle should not exceed the
yellow range in the gauge. If it reaches the red
range, there is a risk that the vehicle might tip
r=;,_& .
Displaying the tilt angle display
.. Select in the Infotainment system: I MENU ! but-
ton>
Vehicle > Lift/ Offroad or Allroad*.
Showing the additional display
To change the contents shown in the right area of
the screen, se lect in the Infotainment system:
right control button>
Additional display.
Angle :
this disp lays the current steering wheel
angle and the maximum angle that was reached
during a drive . These values are reset when the
ignition is switched off .
Position: displays the height, direct ion and geo­
coordinates of the current vehicle posit ion.
Off : only the air suspension display remains on .
.&_ WARNING
- Do not exceed the yellow range in the
gauge. Your vehicle can tip, which increases
the risk of an accident.
- Under some circumstances , the vehicle can
tip over or tilt sideways even if the sideways
angle is low. The angle display does not re­
p lace the driver's attention . To reduce the
risk of an accident, make sure the vehicle
does not tip, especially when you are driv ing
at high speeds.
Automatic transmission
Introduction
T he automatic transmission is controlled elec­
tronically . Power is transferred using a torque
converter.
When a
moderate driving style is used, the
transmission selects the most economical driving
mode. The transmission upshifts at a lower RPM .,.
85

Multi Media Interface
Opening the selection/options menu with
the control knob
A pplies to: ve hicles w ith joystick function
F ig . 163 Op ening the se le ctio n/op tion s m enu with the
c ontrol knob
Requirement: the selection menu symbol:§) must
be disp layed in the Infota inment system display
¢fig . 163 .
Opening /closing the selection menu : push the
control knob to the left¢
fig. 163 to open the se ­
lection menu . Then you can select and conf irm a
function us ing the control knob.
Press the
! BACKI button (J) ¢ page 149, fig. 148
to return to the function one level up.
Requirement: the options menu symbol
B must
be disp layed in the Infotainment system display
¢fig. 163.
156
Opening/closing the options menu : push the
contro l knob to the right¢
fig. 163 to open the
options menu . Then you can select and confirm a
funct ion using the control knob.
Press the
I BACK ! button (J) ¢ page 149, fig. 148
to return to the function one leve l up.
Shortcut keys
Frequently used radio stations can b e stor ed on
the shortcut keys .
The shortcut keys are on the MMI control panel
®¢page 149, fig . 148 or ¢ page 149, fig. 149.
Storing radio stations: turn the control knob to
the desired radio s tation i n a list (for examp le, a
radio station in the FM station list). Press and
hold the desired shortcut key for severa l seconds .
The active radio station will be stored on the
shortcut key.
Accessing a radio station : press the shortcut key.
Displaying a radio station: swipe you r finger over
the shortcut keys.
Deleting a stored radio station: reset the Short­
cut keys
to the factory default sett ing
¢ page 246.
(D Tips
It is not possible to enter numbers using the
shortcut keys. Use the number speller
¢
page 157 or MMI touch*¢ page 153 to en­
ter numbers.

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::r ' Multifunction steering
wheel
Introduction
Applies to: vehicles with multifunction steering wheel
In the driver information system display, you can
control numerous Infotainment system functions
using the multifunction steering wheel*
<=:> page 12 .
You can control additional Infotainment func­
tions using the MMI control panel<=:>
page 149 in
the Infota inment system display .
A WARNING
Direct your full attention to driv ing . As the
driver, you have complete responsibility for
safety in traffic. Only use the func tions in
-
such a way that yo u always main tain com­
plete control over yo ur vehicle in a ll traffic sit -
uations .
Radio
Applies to: vehicles with multifunction steering wheel and ra­
dio
.,. Press the l<1 1>I butto n on the mult if u nct io n
stee ring wheel repeated ly until the Rad io/Me ­
dia t ab is displaye d .
.,. Press t he left cont ro l button
¢ page 13.
D epending on vehicle equipment, the following
f u nctions may be avai lab le in the d rive r informa­
tion system.
- Selecting th e frequency band : select and con­
firm a frequency band.
- Selecting a station from th e station list : select
and co nfirm a radio station .
-Selecting a station from the pr esets li st : se lect
and co nfirm
Presets and then a rad io sta tion .
-Opening a med ia source : select and confirm
Switch to media .
Additional settings
- Se lect : right contro l button > desired entry.
See <=:>page 223.
Multifunction ste ering wheel
(D Tips
Pay attention to the Infotainment system dis­
play if necessary. Depending on the se lected
funct ion, it may be necessary to use the MMI
control panel.
Media
Applies to: vehicles with multifunction steering wheel and media
Requirement: a media drive must contain audio/
video files¢
page 226 and the radio/media tab
must be disp layed .
.,. Press the left con trol button on the m ultifu nc-
tion steering w heel
¢ page 13.
Depend ing on veh icle equ ipment, t he followi ng
funct ions may be ava ilable in the dr iver informa ­
t ion sys tem.
- Select ing a media source : select and confirm a
so urce such as the S D card.
-Switching to the radio : select and confirm
Switch to radio.
- Play ing an aud io /v id eo file :
select and confirm
a file .
-Pausing /resuming playback : press the right
t humbwheel @<=:>
page 15, fig . 11 . To resume
p layback, press the rig ht thumbwhee l again.
- Opening additional track information : selec t:
r ight control button
> " Now Playing" s creen.
For additional information, see <=:> page 23 7.
(D Tips
- Always follow the info rmation found in
<=:>page 225.
- Please note that wi thin a media source in
the driver information system, only play lists
that were selected th rough the MMI control
pane l can be played
<=:> page 235.
- Pay attention to the Infota inment system
display if necessary. Depending on the se­
lected f unction, it may be necessa ry to use
the MMI control panel.
161

Voice recognition s ystem
- Always read the chapter ¢ page 194, Audi
connect (Infotainment) general informa­ tion .
Radio
Applies to: vehicles with voice recognition system
Requirement: the Radio must already be open. Depend ing on the vehicle equipment and these­
lected frequency band, you ca n say the fo llow ing
commands :
Function Say:
Selecting the frequency band FM*/ Siriu sXM* / FM / AM
Selecting a station from t he s ta tion Channel (XV ) / !Frequenc y (XV)
list
Selecting a stat ion from favorites/
Radio presets > Line (XV)
presets
Setting the frequency
F requency (X V ) / Frequency ( XV) HO 1
Correct ing data inp ut No I meant (XV )
Closing the full-screen command Close
list
Media
Applies to: vehicles with voice recognition system
Requirement: you mus t be in the Media menu . Depending on the vehicle equipment and the ac­
t ive media, yo u can say the following commands :
Function Say:
Selecting a sou rce directly Ju kebox* / CO / DVD / SO card 1 / SO card 2 / Audi music inter-
face */ iPhone * / USB * / Bluetooth * / Wi -Fi * / Medium (XV) ,
for
exa mple "J o hn's player "
Selecting aud io/video" fi les in the
Media fa vorites I Artists / Albums / Genres I Tracks / Playlists /
Jukebox* Videos
Selecting aud io fi les on a n iP od Artists / Albu mis/ Genres I Track s/ Playlists / Compo sers I
(so urce: A udi music i nterface*) Podca st s / Aud io books
Nav iga ting with in a folder s truc-Folder up / Line (XV )
tu re/l ist
Selecting shuffle
Shuffle on / Shuffle off
Co rre ct in g data inp ut No I meant (XV )
Closing the full-screen command Close
list
@ Note External voice operation
Always follow the info rmation found in¢@) in
Wi-Fi hotspot on page 194.
Applies to: vehicles with voice recognition system and exter·
nal voice operation
Requireme nt:
172

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::r ' Audi connect vehicle control
Introduction
Applies to vehicles with Audi connect vehicle control
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 198.
-Vehicle status report¢ page 198.
-Parking location ¢ page 198 .
-Geofencing Alert ¢ page 199.
-Speed Alert ¢ page 199.
-Valet Alert ¢ page 199.
- Stolen Vehicle Locator ¢ page 199.
-Online Audi service request ¢page 199.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge leve l
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignit ion.
- The services are provided through a SIM
card installed in the vehicle. The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is function­
in g and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at t he time of p rinting. T he a vailab ilit y o f
the services o ffered depends o n the co untry and may
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles with Audi connect vehicle control
To use Audi connect vehicle control services 1>,
please note the fo llowing :
Creating and verifying a user account
"'Create an account at www.aud iusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the veh icle .
If necessary, reset the key user ¢
page 198.
.. Select in the Infotainment system: I M ENU ! but­
ton
> Audi connect > if necessary, Display
available functions >
right control button >
Audi connect user management > Key user >
Set key user .
"' Enter the user name for your ve rified account
and enter the IO-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code ¢
page 30.
.. Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or through
www .audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
.. Install and start the
Audi MMI connect app on
your mobi le device .
.. Log in to the
Audi MMI connect app using your
user name and password and se lect your vehi­
cle.
(D Tips
- Store the vehicle code in a secure place . It
may be necessary to re-enter the vehicle
code.
197