2018 AUDI Q5 service

Media
- To avoid interruptions during playback, de­
activate the power saving function on the
media player or connect it to a charger.
- The loading times for the audio data depend
on the media player used and the number of
files that it contains.
- A maximum of 2,000 entries per directory
are displayed in the MMI.
- Songs downloaded for offline use using mu­
sic streaming services are stored on your mobile device (such as a smartphone) and
may be DRM protected. The Wi-Fi audio
player will not play ORM protected files.
- Contact an authorized Audi dealer or au­ thorized Audi Service Facility for additional
information on the Wi-Fi audio player .
Online media and
Internet radio
Applies to: veh icles with Audi connect
You con playback and operate various online me ­
dia services and Internet radio using the MMI.
Fig. 207 Online med ia
.,. Press the I MEDIAi button. Press the left control
button until the sources overview
c> fig. 207 is
displayed.
Applies to: using online media and Internet radio
Requirement:
- The
Audi MMI connect app must be installed
and open on your mobile device.
- You must be logged into your myAudi account
in the
Audi MMI connect app and you must
have selected your veh icle.
- The Wi-Fi function on the mobile device and on
the MMI must be switched on.
- If necessary, check in the connection manager
<=> page 246 if the mobile device you connected
is selected under the
MMI connect app (~).
230
-The MMI must be connected to the network.
- The symbol for the
Online media source @
c> fig. 207 is shown in the MMI.
Applies to: using online media
Additional requirement:
- A supported online media service must be avail ­
able in your country.
- You must have an account with a supported on­
line media service.
- Depending on the online media service, you
must install and open an app on your mobile
device.
Starting Online media
-Press the IM EDIA I button . Press the left control
button until the sources
overview <=> page 234
is displayed .
- Select and confirm an online media service.
Start ing Internet radio
-Press the IM EDIA I button . Press the left control
button until the sources
overv iew <=> page 234
is displayed .
- Select and confirm
Internet radio. The Internet
radio browser or the last station that was play­
ing is shown .
-Selecting the station : if necessary, select and
confirm a category in the Internet radio
Brows­
er>
a station.
Online media and Internet radio: additional op­
tions
- Press the right control button.
The following options may be available , depend­
i ng on the information shown (such as the sta­
tion/t rack that is currently playing):
- Sound settings: see c> page 249 .
-Wi-Fi settings: see c> page 193, Wi -Fi hotspot.
- Connection manager: see <=> page 246.
-Add itional options may be available, depending
on the active online media service or Internet
radio .
,&. WARNING
- It is on ly safe to use tablets, laptops, mo­
bile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
-

u co ..... N r-­N .....
~ 0 co
the inside of the vehicle in a crash and cause
serious injuries. Store these types of devices
securely while driving.
- Do not use any wireless devices on the front
seats within range of the airbags while driv­
ing. Also read and follow the warnings in
c::> page 2 73 , Front airbags .
CD Note
-Always follow the information found in c:>@
in Wi-Fi hotspot on page 194 .
-Please note that there generally are addi­
tional costs when using an online media
service account, especially when it is used internationally .
(D Tips
-Depending on the Internet connection and
network traffic, a connection loss can occur
during playback of on line media services .
-Online media and Internet radio usage de­
pends on the service availability of the third
party provider .
- Audi AG simply makes the access to online
media services possible through the MMI
and does not take any respons ibility for the
contents of the online media services .
- Always read the chapter
c::> page 194, Audi
connect (Infotainment) general informa­ tion .
- Depending on the mobile device used, there
may be interruptions during media playback
and when using the
Audi MMI connect app.
To avoid interruptions when using a mobile
device , do not lock the screen on your mo­
bile device and keep the
Audi MMI connect
app in the foreground .
- Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional
information about online media .
Media
Multimedia connections
USB adapter for Audi music interface o r
USB charging port
Depending on the vehicle equipment, you can
connect your mobile devices (such as a smart ­
phone or MP3 player) to the Audi music interface
or a USB charging port using a special USB
adapter.
@-
Fig. 208 A udi Genuin e Acce ssories: USB a dapter
You can purchase the USB adapter c::> fig. 208
from an authorized Audi dealer or at specialty
stores:
I
(D USB adapter for devices with a micro USB con­
nection
@ USB adapter for devices with an Apple Light­
ning connection
@ USB adapter for devices with USB type C con­
nection
Depending on the vehicle equipment, you may be
able to connect your mobile devices through the
Audi music interface to the MMI using the USB
adapters and charge the battery at th e same
time .
Applies to : vehicles wit h Aud i music interface
-Audi music interface : see c::> page 232.
Applies to: vehicles with USB charging ports in the rear
-USB charging ports in the rear : see
c::>page233.
CD Note
Hand le the USB adapter carefully . Do not al­
low it to be pinched.
231

u C0 .... N ,..._
N
adapter(¢ page 231). They may impair the
functionality.
- You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol­ ume .
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable.
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center.
In this case, reset the
Media settings back
to
Factory settings ¢ page 246.
- Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/ iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www .audiusa .com/mp3 or contact an au -
.... o l) A ppli es o nly t o MTP devic e s. Doe s not a pply to Ap ple de vi­ Media
thorized Audi dealer or authorized Audi
Service Facility.
USB charging ports in the rear
Applies to: vehicles with USB charging ports in the rear
You con charge the battery on your mobile device
through a USB charging port.
Two USB charging ports are located at the back
of the center console .
-USB adapter: refer to ¢ page 2 31, USB adopter
for Audi music interface or USB charging port.
- Charging a mobile device using the USB
adapter:
connect your mobile device to a USB
charging port using a suitable USB adapter.
- Disconnecting a mobile device from the charg­
ing port:
remove the USB adapter from the USB
charging port .
-Disconnecting mobile devices with an Apple
Dock connector :
remove the Apple Dock con­
nector from the Apple device with the release
tabs pressed in.
A WARNING
= -
Driving requires your complete and undivided
attention. As the driver, you have complete
responsibility for safety in traffic. Never oper­
ate your mobile devices while driving, because
this increases the risk of an accident.
@ Note
Extremely high or low temperatures that can
occur inside vehicles can damage mobile devi­
ces and/or impair their performance . Never
leave mobile devices in the vehicle in ex­
tremely high or low temperatures .
(D Tips
-In preparation at the time of printing.
- Always follow the information found in
<=> page 60 .
-When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes .
233

Media
-Do not use any additional USB extension ca­
bles or adapters to connect mobile devices
to the USB charging port that have already
been connected by a USB adapter. They may
impair the functionality.
- USB hubs are not supported.
- Refer to the manufacturer's operating man-
ual for important information regarding the
operation of your mobile device.
- Correct funct ion of all mobile devices can­
not be guaranteed .
- The vehicle batte ry drains when mobile de­
vices are turned on but the engine is off .
Rear Seat Entertainment preparation
Applies to: ve hicles with Rea r Seat E nte rtainment preparation
The Rear Seat Entertainment preparation in­
cludes cables and a mount for Audi Entertain­
ment mobile in the driver's and front passenger's
seat backrests.
The suitab le Audi Entertainment mobile Rear
Seat Entertainment package is available through
Audi Genuine Accessories.
Using Audi Genuine Accessories is recommended.
Audi has established their rel iability, safety and
suitability.
We cannot eval uate or endo rse other products in
this way, even if the product is approved by a cer ­
tified testing agency or government agency .
(D Note
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap­
proved devices may cause damage to the vehi­
cle e lectronics.
@ Tips
- Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional
information about
Audi Entertainment mo­
bile.
- Always read the chapter ~ page 371.
-The Rear Seat Entertainment preparation is
not intended to charge external electron ic
devices.
234
Playing media
Accessing media
You can start and operate various media
through the
MMI control panel .
Fig. 210 Diag ram: possible sources in t he Me dia menu
Fig. 211 Diagra m: possible sources in t he Med ia me nu
Requireme nt: a media source must contain au­
dio/video*
files ¢ page 226.
.,. Press the I MEDIA i button . Press the left control
button unti l the sources overview is displayed .
.,. Select and confirm the desired source. Or:
press the !MEDIA ! button repeatedly until the
desired source is selected.
Depending on the vehicle equipment, the follow ­
i ng sources may be displayed in the
Media menu:
(D Jukebox* ... .. .. .. .. ........ .
@ DVD/CD drive* ... .. ... ..... .. .
@ SD card reader .. .. ..... ..... .
@ Audi music interface* ......... .
such as an iPhone, USB stick
® External audio player ......... .
®
(j)
®
such as an MP3 player connected to
the AUX input
Bluetooth audio player*
Wi-Fi audio player* .. ........ .
Online media*
and Internet radio*
227
226,227
226
232
232
228
229
230
..,_

-Playing audio/video files : select a source in the
Media menu > Category (such as artists > al­
bum> track) .
-Moving one leve l up in the folder structure :
press the I BACKI button. Or: select and confirm
Folder up .
- Selecting the previous or ne xt track/chapter*
1>: press the On/Off knob on the M MI cont rol
panel br iefly to the left
l«1 or right l»t.
-Fast-forwarding and rewinding audio/video*
file s:
press and hold the On/Off knob on the
MMI control panel to the left
l«1 or right l»t for
a longer time.
-Pausing or resum ing playb ack : press the On/
Off knob on the MMI contro l pane l br iefly.
@ Tips
- You can scro ll th rough long lists quickly by
turning the contro l knob q uick ly. The scroll­
i ng speed depends on the number of list e n­
tries.
- Fo r safety reasons, the video image is only
displayed when the vehicle is stationary . On­
l y the sound from t he v ideo plays while driv ­
i ng .
Media center
Various categories for selecting audio/video*
files are available in the media center .
Fig. 212 Exa mple: USB stick cate gories
u co ..... N r-­N ..... ~ 1l Depe ndi ng on the DVD, this m ay not be poss ib le d urin g
~ playba ck .
Media
Fi g. 21 3 Examp le: USB stick cat egories
.,. Press the I MEDIA i button. Press the left cont rol
button unti l the sources overv iew is d isplayed .
Select and confirm the desired source.
(D Active source
The active source is hig hlighted . The ac tive
sou rce symbol
(D may change depending on the
connected dev ice, the on line media service * or
Internet radio*. The device name may be dis ­
played (for example: myPhone). As an example, a
U SB stick is shown
c:::;, fig. 212 connected to the
Audi music inte rface *.
Depend ing on the act ive source, yo u can select
audio/v ideo fi les* from the follow ing categories
and add them to the playlist:
@ Favo rites
T he Favorites category ap pears if at least one e n­
try is stored in the favo rites list . See
c:::;, page 237,
Favorites.
@ Artists
All av ailable art ists a re displayed . Sele ct and con­
firm an a rtist, an album and then a t rack .
@ Albums
All ava ilab le albums are d isplayed. Se lect and
c o nfirm an alb um and then a track .
® Genres
All ava ilab le ge nres are disp layed. Select and
confirm a gen re (s uc h as
Pop ), an artist, an al ­
bum and then a so ng .
235

Media
@Tra cks
All available tracks are displayed. Se lect and con­
f irm a track.
(J) Folders
The fo lder structu re or track/chapter list is dis­
p layed. Select a folder, if necessary. Select and
confirm a track.
@ Playli sts
All available playlists from the source and the
smart playlists are displayed. Select and confirm
a playlist and then a track .
Sm art play list s:
- La st pl ayed track s:
the last tracks played in the
selected source are disp layed.
- Mos t pl ayed: the most p layed songs in the se­
lected source are disp layed.
- S sta rs to 1 st ar: tracks from the se lected
source are displayed according to their rating.
- Unr ated : all files from the selected source
without rat ing informa tion (for example, i n the
103 tag) are displayed .
@Vid eos *
All available video files are displayed . Select and
confirm a v ideo file .
@ Note
Applies to: vehicles with Audi connect (Infotainment) and
use of the radio category with iPod/iPhone
Always follow the information found in q(i) in
Wi-Fi hotspot on page 194.
@ Tips
- Only the categories supported by the medi­
um are available. For example, CD/DVD­
ROM tracks cannot be selected with catego­
ries such as
A rti sts, Alb um s or Genre s.
With an iPod/iPhone (source: Audi music in­
terface
q page 231), the P odca st s, Audi o
book s
and Compo ser s catego ries are also
available.
- Fo r safety reasons, the video image is only
displayed when the vehicle is stationary. On­ l y the sound from the v ideo p lays while driv­
ing.
2 36
- When synchronizing a portable device with
"Cloud" services, playlists may display incor­
rectly in the MMI. Use the med ia center in
the device.
- With an iPod/iPhone (media source: Audi
music interface
q page 231), the P od casts ,
Aud io boo ks
and C ompos ers categories are
also available.
(D Tips
Applies to: iPod/iPhone on Audi music interface
- An Internet connection is required to use
the additional
Radio category, an onl ine
media se rvice . Also see the chapter
q page 193, Wi -Fi hotspot . Also read the in­
formation on the Audi music inte rface and
the supported devices
q page 231 .
-Depend ing on the In ternet connection and
network traffic, a connection loss can occur
during playback of online media services.
- T he use of on line media serv ices depends on
the service availability of the third party
provider.
- Audi AG simply makes the access to on line
media services possib le through the MMI
and does not take any responsibility for the
contents of the online media services.
Free text search
Applies to : vehicles with free text search
You con search in the active source by tracks and
video files*, for example
Fig . 214 Input field and resu lts list for free text search
You can open the free te xt se a rch depending on
the selected source.
Requirement: the p layl ist
q page 23 7 or media
center
q page 235 must be displayed . ..,.

Safe ty belt s
- The re levant safety req uirements must be
observed when the vehicle or components
of the system are scrapped . A qualified
dealersh ip is familiar with these regulations
and will be p leased to pass on the informa­
tion to you .
Service and disposal of safety belt preten­
sioner
The safety be lt prete nsione rs are parts of t he
safety belts on your Audi. Installing, removing,
servicing or repairing of belt pretensioners can
damage the safety belt system and prevent it
from wo rking co rrect ly in a collision.
There are some important t hings yo u have to
know to make sure that the effectiveness of the
system wi ll not be impaired and that discarded
components do not cause injury or poll ute the
env ironment.
A WARNING -
Improper care, serv icing and repair proce­
dures can increase the r isk of personal injury
and death by preventing a safety belt preten­
sioner from activating when needed or acti­
va ting i t unexpectedly :
- The pyrotechnic safety belt pretensioners
can on ly be act ivated once.
If py rotechnic
safety belt pretensioners have been ac tivat­
ed, the system must be rep laced .
- Never repair, adjust, or change any parts of
the safety be lt system.
- Safety belt systems in cl ud ing safety be lt
pretens ioners cannot be repaired. Special
procedures are req uired for removal, insta l­
lation and disposal of this system.
- For any wor k on the safety belt system, we
strongly recommend that you see your au­
thorized Audi dea ler or q ualified technician
who has an Audi approved repair manual,
training and spec ial equ ipment necessary.
@ For the sake of the environment
Undep loyed airbag modu les and pretension ­
ers might be classified as Perch lorate Materi­
al -specia l handling may apply, see
www.dtsc .ca.gov/hazardouswaste/perchlo-
2 68
rate. When the vehicle or parts of the re ­
straint system including airbag modu les safe­
ty belts with pretensioners are scrapped, all
applicable laws and regulations must be ob­
served. Your authorized Aud i dealer is familiar
with these requirements and we recommend
that you have your dealer perform this service
for you.

Airbag syste m
Make sure that the PASSENGER AIR B AG
OFF ,;; light comes on and stays on all the
t ime whenever the ignition is switched on.
A WARNING
- If the PASS ENGER AIR B AG O FF 1'i; light
does not go out when an adult is sitting on
the front passenger seat after tak ing the
steps described above, make sure the adult
is p roperly seated and restrained at one of
the rear seating positions.
- Have the airbag system inspected by your
authorized Aud i dealer before transporting
anyone on the front passenger seat.
(D Tips
If the capacitive passenger detection system
determines that the front passenger seat is
empty, the frontal airbag on the passenge r
side w ill be tu rned off, and the
PA SSENGER
AIR BAG OFF
1'i ; light will stay on.
-
Repair, care and disposal of the airbags
Parts of the airbag system are installed at many
different places on your Audi. Installing, remov ­
ing, servic ing or repa iring a part in an area of the
veh icle can damage a part of an airbag system
and prevent that system from working properly
in a collision .
There are some important things you have to
know to make sure that the effectiveness of the
system w ill not be impaired and that discarded
components do not cause injury or pollute the
env ironment.
A WARNING
Improper care, serv icing and repai r proce­
dures can increase the r is k of personal injury
and death by preventing an airbag from de­
ploying when needed or dep loying an airbag
unexpectedly:
-
- Never cover, obstruct, or change the steer ­
ing wheel horn pad or airbag cover or the in­
strument pane l or modify them in any way.
284
- Never attach any objects such as cupholders
or telephone mountings to the surfaces cov­
ering the a irbag un its.
- For cleaning the horn pad or instrument
panel, use only a soft, dry cloth or one mois­
tened w ith plain water. Solvents or cleaners
could damage the airbag cover or change
the st iffness or strength of the material so
that the airbag cannot deploy and protect
properly.
- Never repair, adjust, or change any parts of
the airbag system.
- All work on the steering wheel, instrument
panel, front seats or e lectr ica l system ( in­
cluding the installation of a udio eq uipment,
cellular telephones and CB radios, etc.) m ust be performed by a qualified techn ician
who has the training and specia l equipment
necessary.
- For any work on the airbag system, we strong ly recommend that you see your au­
thorized Audi dealer or qualified workshop.
- Never modify the front b umper or parts of
the vehicle body.
- Always make sure that the side a irbag can
inflate without interference:
- Never install seat covers or replacement
upholstery over the front seatbacks that
have not been specifically approved by
A udi.
- Never use additional seat c ushions that
cover the areas where the side airbags in­
flate.
- Damage to the orig inal seat cove rs or to
the seam in the area of the s ide airbag
module mus t always be repaired immedi­
ate ly by an autho rized Aud i dealer .
- The a irbag sys tem can deploy on ly once. Af­
ter an airbag has been deployed, it m ust be
replaced with new replacement parts de­
signed and approved especia lly for your
Audi model version . Replacement of com­
plete airbag systems or airbag components
must be performed by qua lified workshops
only . Make sure that any airbag service ac­
tion is entered in your Audi Warranty
&
Ma intenance booklet under AIRBAG RE-
PLAC EMENT RECORD.
Ii)-