2018 AUDI Q5 service

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on the front axle and vice versa.
This will allow the tires to have approximately the same length of
service life.
For unidirectional tires, make
sure the tires are installed accord­ ing to the running direction indi­
cated on the tire sidewall
¢ page 355.
Hidden damage
Damage to tires and rims can of­
ten occur in locations that are
hidden. Unusual vibrations in the
vehicle or pulling to one side may indicate that there is tire damage.
Reduce your speed immediately.
Check the tires for damage. If no
damage is visible from the out­
side, drive slowly and carefully to
the nearest authorized Audi deal­ er or authorized Audi Service Fa­
cility to have the vehicle inspect ­
ed.
A WARNING
Tread that has worn too low or
different tread depths on the
tires can reduce driving safety.
This can increase the risk of an
accident because it has a nega­
tive effect on handling, driving
through curves, and braking, and because it increases the
Wheels
risk of hydroplaning when driv­
ing through deep puddles.
Ti re pressure
Fig. 268 Driver's side 8-pillar : tire pres ­
sure label
I i .. a,
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r ~. --c =-- TINQ- ~-- ~-- - .-::""'- - - .- =--- •>-~-=:- ~ l ~
. ...... __..___. .... _.,. ...... _.._. . ... _ ... ............ __. ... ___.._ ... ~ ..... __,. .... ....
-.... P'ICU CIII I I >NI
-AVAHT -KPA. • PSI
-
Fig. 269 Tire pressure label
The correct tire pressure for tires
installed at the factory is listed on
a label. The label is located on the
B-pillar
¢ fig. 268, ¢ fig. 269. The
location may vary depending on
the model.
Use the tire pressure specified for
a normal vehicle load when the
vehicle is partially
loaded ¢ table
on page 337.
If driving the vehi-
cle when fully loaded, you must
""
335

Wheels
Wheel bolts and rims
Wheel bolts
Wheel bolts must be clean and loosen/tighten
easi ly.
Rims
Rims with a bolted rim ring* or with bolted wheel
covers* consist of multiple pieces . These compo­
nents were bolted together using special bolts
and a special procedure . You must not repair or
d isassemble them
C> _&. .
_& WARNING
Wheel bolts that are tight ened or repaired in­
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi­
cation, see
e> page 356, Finishing.
-Always keep the wheel bolts and the
threads in the wheel hub clean and free of
grease.
- Only use wheel bolts that fit the rim.
- Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility . Never repair or disassemble
rims yourse lf, because this increases the risk
of an accident.
Winter tires
Winter tires significantly improve the vehicle's
handling when driving in winter conditions . Be ­
cause of their construction (width, compound,
tread pattern), summer tires provide less trac­
tion on ice and snow.
"'Use winter tires on all four wheels .
"'Only use winter tires that are approved for your
vehicle .
"'Please note that the maximum permitted
speed may be lower with winter tires
e> & in
General information on page 325.
An author­
ized Audi dealer or authorized Audi Service Fa­
cility can inform you about the maximum per­
mitted speed for your tires .
"'Check the tire pressure after installing wheels
¢page 335.
340
The effectiveness of winter tires is reduced great­
ly when the tread is worn down to a depth of
0.16 in (4 mm) . The characteristics of winter
tires also decrease greatly as the tire ages, re­
gardless of the remaining tread.
@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear and fuel
consumption .
(D Tips
You can also use all season tires instead of
winter tires. Please note that in some coun­
tries where winter tires are required, only
winter tires with the
& symbol may be per­
mitted.
Snow chains
Snow cha ins not only improve the driving in win­
ter road conditions, but also the braking.
"'Only install snow chains on the rear wheels.
"' Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol­
low the instructions from the manufacturer.
"'Note the maximum speed of 30 mph (SO km/
h). Note the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author­
ized Audi Service Facility to see if you may use
snow chains.
Use
fine-mesh snow chains. They must not add
more than 0 .53 in (13.S mm) in height, including
the chain lock.
You must remove the snow chains on roads with­
out snow . Otherwise, you could impair driving
ability and damage the tires .
_& WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
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control, which increases the risk of an
accident.
@ Note
-Snow chains can damage the rims/wheel
covers* if the chains come into direct con­
tact with them . Remove the wheel covers*
first. Use coated snow chains.
-Do not install and use snow chains if there is
a malfunction in the air suspension*, be­
cause the vehicle height will be very low. If
you drive with snow chains anyway, the
wheel housings and other vehicle compo­
nents can be severely damaged.
(D Tips
When using snow chains, it may be useful to
switch the offroad mode on <=>
page 141.
Low-profile tires
App lies to: ve hicles with low -profile tires
Compared to other tire/rim combinat ions, low­
profile tires offer a wider tread surface and a
l arger r im diameter with shorter tire sidewalls.
This results in an agile dr iv ing style. However, it
may reduce the leve l of comfort and increase
road noise when driving on roads in poor condi­
tion .
L ow -profile tires can become damaged more
quickly than standard tires when driving over
l arge bumps, potholes, manhole covers, and
curbs . Therefore, it is particular ly important to
maintain the correct tire pressure<=>
page 335 .
To reduce the risk of damage to the tires and
rims, drive very carefu lly on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. Fo r example, check for
bulges/cracks on the tires or deformations/
cracks on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediate ly by
an authorized Audi dealer or authorized Audi
Service Facility .
Lo w-profile tires can wear out faster than stand­
ard tires.
Wheels
Uniform tire quality grading
-Tread wear
-Traction AA ABC
-Temperature ABC
Quality grades can be found where applicable on
the tire side wall between tread shoulder and
maximum section width <=>
page 326, fig. 266.
For example: Tread wear 200 , Traction AA, Tem­
perature A.
All passenger car tires must conform to Federal
Safety Requirements in addition to these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled cond it ions on a specified gov ­
ernment test course.
For example, a tire graded 150 would wear one
and one half (1 1/2) times as we ll on the govern­
ment course as a tire graded 100.
The relative performance of tires depends upon
the actual cond it ions of the ir use, however, and
may depa rt significantly from the norm due to
variations in driv ing habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are
AA , A, Band
C. Those grades represent the tire's
ability to stop o n wet pavement as measured un­
der controlled conditions on specified govern­
ment test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance
c:>,& .
Temperature
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate­
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure
c:> ,& . ..,.
341

individual tires. If the pressure changes in one or
more tires, this is indicated in the instrument
cluster display with an indicator light
[IJ and a
message . If only one tire is affected, the location
of that tire will be indicated.
The tire pressures must be stored in the Infotain­ ment system again each time the pressures
change (switching between partial and full load
pressure) or after changing or replacing a tire on
your vehicle
¢ page 343 . The tire pressure moni­
toring system only monitors the tire pressure you
have stored. Refer to the tire pressure label for
the recommended tire pressure for your vehicle
¢ page 335, fig. 269.
Tire tread circumference and vibration character­
istics can change and cause a tire pressure warn­
ing if:
- the tire pressure in one or more tires is too low
- the tires have structural damage
- the tire was replaced or the tire pressure was
changed and it was not stored
¢ page 343
- tires that are only partially used are replaced
with new tires
Indicator lights
[IJ-loss of pressure in at least one tire¢,&. .
Check the tires and replace or repair if necessary.
Check/correct the pressures of all four tires and
store the pressure again in the Infotainment sys­
tem
¢ page 343 .
mm (Tire Pressure Monitoring System) Tire
pressure: malfunction! See owner's manual.
If
mm appears after switching the ignition on or
while driving and the
[IJ indicator light in the in­
strument cluster blinks for approximately one minute and then stays on, there is system mal­
function . Try to store the correct tire pressures
~ page 343 . In some cases , you must drive for
several minutes after storing the pressures until
the indicator light turns
off. If the indicator light
does turn off or turns on again after a short peri­
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
~ have the malfunction corrected. .... N ,..._
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Wheels
A WARNING
--- If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu­
vers. Stop as soon as possible and check the
tires and their pressure.
- The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly .
- Under certain conditions (such as a sporty
driving style, winter conditions or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.
@ Tips
- The tire pressure monitoring system can al­
so stop working when there is an ESC mal­
function.
- Using snow chains may result in a system
malfunction.
- The tire pressure monitoring system in your
Audi was calibrated with
"Audi Original
Tires"~ page 332. Using these tires is rec­
ommended.
Storing tire pressures
App lies to: vehicles wi th Tir e Pr essure Mo nito ring Syste m in­
dica tor
If the tire pressure changes or a tire is replaced ,
it must be confirmed in the Infotainment sys­ tem .
.. Before storing the tire pressures, make sure the
tire pressures of all four tires meet the speci ­
fied values and are adapted to the load
¢page 335 .
.. Switch the ignition on .
.. Select in the Infotainment system: I MENU ! but­
ton
> Vehicle > Service & checks > Tire pres­
sure monitoring
> Store tire pressure > Yes,
store now.
(D Tips
Do not store the tire pressures if snow chains
are installed .
343

Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au­
thorized Service Facility . Read and follow the in­
structions for use on the packaging .
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of poi­
son ing.
@ For the sake of the environment
- Preferab ly purchase environmenta lly-friend­
l y cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­
h icle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, r inse
off heavy deposits with
p lenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
A lso, wash the underside of yo ur vehicle once
road sa lt stops being used for the season .
Pressure washers
When washing your veh icle w ith a pressure wash­
er , al ways fo llow the operating instructions pro­
vided with the press ure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
344
seals on the side windows, doors, lids or the sun­
roof* or at tires, rubber hoses, insulating materi ­
a l, sensors* or camera lenses* . Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozz les or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °() .
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshie ld wipers are
off . Follow instruc ­
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicl e starting from the top and work­
in g down using a soft sponge or cl eaning br ush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large part icles from you r vehi ­
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply t he product using a microfiber cloth. To
avoid damaging th e paint surface, do not use too
much pressure.
R inse the vehicl e thoroughly with wate r. Then
clean using a neutra l shampoo and a soft micro­
f iber cloth .
Rinse the vehicl e thoroughly again and let it air
dry. Remove any water residue using a chamois.
A WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
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wash operator to reduce the risk of acci­
dents.
- To reduce the risk of cuts, protect yourself
from sharp metal components when wash­ ing the underbody or the inside of the wheel
housings.
- After washing the vehicle, the braking effect may be delayed due to moisture on the
brake rotors or ice in the winter . This in­
creases the risk of an accident. The brakes
must be dried first with a few careful brake
applications.
@ Note
- If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
- To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be­
tween the guide rails in the car wash.
- To reduce the risk of damage, compare the
height and width of your vehicle with the
Care and cleaning
height and width of the inside of the car
wash .
- T o reduce the risk of paint damage, do not
wash the vehicle in direct sunlight .
- To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges or similar items .
- Matte finish painted vehicle components:
- To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect .
- Do not place any stickers or magnetic
signs on vehicle parts painted with matte
finish paint. The paint could be damaged
when the stickers or magnets are re­
moved.
@ For the sake of the environment
Only wash the vehicle in facilities specially de­
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recom­
mendations. For questions or for components that
are not listed, consult an authorized Audi
dealer or authorized Audi Service Facility. Also
follow the information found
in ¢.&. .
Exterior cleaning
Component Situation Solution
Windshield wiper
Deposits soft cloth with glass cleaner, ¢ page 52
blades
Headlights/
Deposits Soft sponge with a mild soap solution3>
Tail lights
Sensors/
Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning
solution
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
345

Care and cleaning
Component Situation Solution
Exhaust tail pipes
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
Decorative parts/ Deposits Mild
soap solution al, a cleaning solution suitab le for stain-
trim less stee l, if necessary
Paint Paint damage Refer to t he paint number on the vehicle data label, repair
with touch up
paint ~ page 369
Spilled fuel Rinse
with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an author ized Audi dealer or authorized Aud i Serv-
i ce Facility.
Corros ion Have it removed by an authori zed Aud i dea ler or author-
ized Audi Service Fac ility.
Water no longer Pr
otect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat wit h suitable polish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, f iber cloth
tree sap and road salt
Grease -based con- Remove immediately with a mild soap solution
al and a
taminants such as soft cloth
cosmetics or sunb lock
Carbon parts Deposi ts clean the same way as painted parts ~ page 344
Decorative decals Deposits Soft sponge with a mild soap solutiona l
•> Mi ld soap so lution: maxim um two tablespoo ns o f neu tra l s oap in 1 quart (1 lite r) of water
Interior cleaning
Component Situation Solution
Window glass
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap so lution al
trim
Plastic parts
Deposits Damp clo1th
Heavier deposits Mild soap solution
al, detergent-free p lastic clean ing solu-
tion, if necessary
Display s/instru-Deposi ts Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a m ild soap solutional
Safety belts Deposits Mild
soap so lution a l, allow to dry before letting them re -
tract
346

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Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer time, contact an authorized Audi
dealer or authorized Aud i Serv ice Facility . They
w ill adv ise you of important measures, such as
corros io n protection, se rvice and storage proce ­
d ur es. A lso fo llow the information abo ut the ve ­
hicl e ba ttery
¢page 321.
Care and cleaning
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