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8-2. Steps to take in an emergency
If the electronic key does not operate properly
(vehicles with smart key system)
Use the mechanical key
(→ P. 99) in order to perform the
following operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( →P. 132) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors
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6578-2. Steps to take in an emergency
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When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 585)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed.( →P. 199)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 699)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 131)
Starting the engine
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8-2. Steps to take in an emergency
If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( →P. 551)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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6598-2. Steps to take in an emergency
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8
When trouble arises
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with smart key system only: Open and close any of the
doors of your vehicle with the engine switch off.
Vehicles without smart key system:
Maintain the engine speed of t he second vehicle and start the
engine of your vehicle.
Vehicles with smart key system:
Maintain the engine speed of t he second vehicle and start the
engine of your vehicle by turning the engine switch to IGNITION
ON mode.
Once the vehicle’s engine has star ted, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the v ehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
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6608-2. Steps to take in an emergency
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When recharging or replacing the ba ttery (vehicles with smart key sys-
tem)
● In some cases, it may not be possible to unlock the doors using the smart
key system when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When the battery is removed or discharged
●The power back door (if equipped) must be initialized. ( →P. 121)
● The moon roof (if equipped) must be initialized. ( →P. 162)
● Toyota parking assist monitor (if equipped) must be initialized. (Refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”)
● Panoramic view monitor (if equipped) must be initialized. (Refer to “NAVI-
GATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”)
WARNING
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
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When trouble arises
WARNING
■Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery:
● When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.
NOTICE
■ When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans or engine drive belt.
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8-2. Steps to take in an emergency
If your vehicle overheats
●The needle of the engine coolant temperature gauge ( →P. 8 5 )
enters the red zone or a loss of engine power is experienced. (For
example, the vehicle sp eed does not increase.)
● The warning message indicating ov erheat is shown on the multi-
information display. ( →P. 629)
● Steam comes out from under the hood.
Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled down su fficiently, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact your
Toyota dealer.
The following may indicate that your vehicle is overheating.
Correction procedures
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6638-2. Steps to take in an emergency
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8
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fans oper ate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking the
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing
temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fans are operating:
Have the vehicle in spected at the nearest Toyota dealer.
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