Page 585 of 661

5858-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle
The vehicle becomes lower when driving with the compact spare tire com-
pared to when driving with standard tires. Be careful when driving over
uneven road surfaces.
■ Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving per-
formance.
■ When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning valve
and transmitter, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional as the tire pressure warning valve
and transmitter may be damaged if not handled correctly.
■ To avoid damage to the tire pressure warning valves and transmitters
When a tire is repaired with liquid sealants, the tire pressure warning valve
and transmitter may not operate properly. If a liquid sealant is used, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or other qualified service shop as soon as possible.
Make sure to replace the tire pres sure warning valve and transmitter when
replacing the tire. ( →P. 470)
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5868-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If the engine will not star t
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded. (gasoline engine)
Try to restart the engine again following correct starting procedures.
(→ P. 209, 212)
● There may be a malfunction in the engine immobilizer system.
(→ P. 7 8 )
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 595)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( →P. 587)
If the engine will not start even though correct starting proce-
dures are being followed ( →P. 209, 212), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the personal/interior lights
and headlights are dim, or the horn does not sound or sounds at
a low volume
The starter motor does not turn over (vehicles with smart entry &
start system)
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5878-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
One of the following may be the cause of the problem.
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 595)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Push and hold the engine switch about 15 seconds while depress-
ing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the personal/interior lights
and headlights do not turn on, or the horn does not sound
Emergency start function (Multidrive vehicles with smart entry &
start system)
1
2
3
4
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Page 588 of 661

5888-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If the parking brake cannot be released
●Vehicles with Multidrive: Shift the shift lever to P.
● Vehicles with manual transmission: Shift the shift lever to 1 or R.
● Turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start
system).
● Check that the parking brake indicator is off.
● Chock the tires.
● Stop the vehicle on a hard, flat surface.
In the event that the battery is discharged or switch operation
does not release the parking brake, the parking brake can be
released manually using the procedure below. This procedure
should be performed only if necessary, such as in an emer-
gency.
If the switch cannot be operated even when the battery is nor-
mal, the parking brake system may be malfunctioning. Have the
vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional immediately.
Before releasing the parking brake manually
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Page 589 of 661
5898-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
Lift the luggage mat. (→P. 419)
Take out the parking brake release tool from the trunk.
( → P. 571, 556)
Turn over the left side floor mat
in the trunk.
Remove or break the seal cov-
ering the releasing hole.
Push the parking brake release
tool in as far as it will go, mak-
ing sure that it does not move
when your hand is released,
and turn it clockwise until the
click sound is heard. (approx.
600 revolutions, approx. 20
minutes)
It spins free if rotate the releasing tool in counterclockwise direction.
After releasing the parking brake, make sure to remove the release tool
and place it in the tool tray.
Releasing the parking brake manually (sedan)
1
2
3
4
5
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5908-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
Take out the parking brake release tool from the luggage compart-
ment. (→P. 572, 556)
Lift the left side deck board. ( →P. 421)
Turn over the luggage box cap.
Remove or break the seal cov-
ering the releasing hole.
Push the parking brake release
tool in as far as it will go, mak-
ing sure that it does not move
when your hand is released,
and turn it clockwise until the
click sound is heard. (approx.
600 revolutions, approx. 20
minutes)
It spins free if rotate the releasing tool in counterclockwise direction.
After releasing the parking brake, make sure to remove the release tool
and place it in the tool tray.
Releasing the parking brake manually (wagon)
1
2
3
4
5
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5918-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
8
When trouble arises
■When the seal is damaged
The seal needs to replace by any aut horized Toyota dealer or repairer, or
another duly qualified and equipped professional.
If the trunk/luggage compartment has flooded with water when the seal has
been broken or is missing (for example, if the vehicle has been left outside in
the rain with the trunk lid open or removed), the parking brake system will
need to be replaced.
■ Manual operation of the parking brake
The parking brake cannot be set manually.
WARNING
■ When releasing the parking brake manually
XVehicles without smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch to “LOCK” position and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch to “LOCK” position and check that the parking
brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
XVehicles with smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch off and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch off and check that the parking brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
NOTICE
■ When releasing the parking brake manually
●Be sure to turn the tool as far as it will go.
Stopping midway will cause switch operation to cancel and will cause the
parking brake system to fail.
● Use designated releasing tool only.
Using commercially available tool may damage the releasing hole and
unable to remove the hole.
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Page 592 of 661
5928-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If the electronic key does not operate properly
Use the mechanical key (→P. 122)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted ( →P. 152)
or the electronic key cannot be used because the battery is
depleted, the smart entry & start system and wireless remote
control cannot be used. In such cases, the doors can be opened
or the engine can be started by following the procedure below.
Locking and unlocking the doors
1
2
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