2017 NISSAN PATHFINDER Navigation Manual

.If an SD card is disposed of when it is not
used, it is recommended not only to delete
the stored data but also to physically break
the card.
9-15
9. General information

MEMO
9-16
9. General information

10 Troubleshooting guide
System unit ........................................................................\
...... 10-2Liquid crystal display ....................................................... 10-2
Navigation ........................................................................\
........ 10-3 Basic operations ............................................................... 10-3
Vehicle icon ........................................................................\
10-4 Route calculation and visual guidance ..................... 10-6
Voice guidance ............................................................... 10-8
Traffic information ........................................................... 10-9
NissanConnect
SMServices ...................................... 10-10
Voice recognition ................................................................ 10-11

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
display.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
display. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50 8F(08C). Wait until the cabin temperature rises to within 50 8F
(08C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
display.Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen turns blue or an error message is
displayed. A system malfunction has occurred.
Contact a NISSAN dealer for an inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, place the ignition switch in the
OFF position and then place back in the ON position
again.
10-2
10. Troubleshooting guide

NAVIGATION
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting.Adjust the brightness of the display.
“Screen Settings” (page 7-29)
The display is turned off. Push the and hold <
>to turn on the display.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray) .
This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Push

VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween Plan View and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was pushed
off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 9-2)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Screen Settings” (page 7-29)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed.
Push

SymptomPossible cause Possible solution
The location of the vehicle icon is misaligned
from the actual position. When using tire chains or replacing the tires, speed calculations
based on the speed sensor may be incorrect. Drive the vehicle for a period of time (at
approximately 19 MPH (30 km/h) for about 30
minutes) to automatically correct the vehicle icon
position.
If this does not correct the vehicle icon position,
contact a NISSAN dealer.
The map data has a mistake or is incomplete (the vehicle icon
position is always misaligned in the same area) . Updated road information will be included in the
next version of the map data.
10-5
10. Troubleshooting guide

ROUTE CALCULATION AND VISUAL GUIDANCE
SymptomPossible cause Possible solution
Waypoints are not included in the auto
reroute calculation. Waypoints that have been already passed are not included in the
auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is set to OFF. Turn on route guidance.
Route information is not provided for certain types of roads (roads
displayed in dark green). This is not a malfunction.
The auto reroute calculation (or detour
calculation) suggests the same route
as the one previously suggested. Route calculations took priority conditions into consideration, but
the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones that the vehicle has already passed. A maximum of 5 waypoints can be set on the route. To
go to 6 or more waypoints, perform route calculations
multiple times as necessary.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
There are time restricted roads (by the day of the week, by time)
near the current vehicle location or destination. Set [Use Time Restricted Roads] to OFF.
“Route Settings” (page 5-16)
A part of the route is not displayed. The suggested route includes narrow streets (roads displayed in gray). This is not a malfunction.
10-6
10. Troubleshooting guide