2017 MERCEDES-BENZ SPRINTER MY17 Operator’s Manual

In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 191).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 191).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer, please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 190).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 145).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 246). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes.
Rif the vehicle loses traction, e.g. on snow or
ice or when hydroplaning.
Rto large and sudden steering movements by
the driver.
Driving safety systems55
Safety
Z

Crosswind Assist is operational again as soon as
the driving conditions return to normal.
Cros swind Assist detects strong crosswind
gusts that can impair the road holding of your
veh icle when driving straight ahead. Cros swind
Assist intervenes dependin g on thedirection
and strength of the crosswind .
A stabiliz ing brake application helps you to keep
the veh icleon track.
In formation appears inthe instrument cluster In
the event that Cros swind Assist intervenes
noticeably.
On vehicles without steering wheel buttons:
the d indicator lamp inthe instrument clus-
ter flashes.
On vehicles with steering wheel buttons: the
d indicator lamp inthe instrument cluster
flashes and the message Crosswind Assist
Activeappearsinthe multifunction display.
Cros swind Assist isactive above a veh iclespeed
of 50 mph (80 km/h) when the veh icle is driving
straight ahead or cornering gently.
Emergency exit
Emergency exit window
GWAR NING
The emergency exit wind ow cannotbelocked
in plac e. You risk injury ifyou exit the vehicle
through the emergency exit wind ow.
RMake sure that nobodybecomes tr apped,
both when closing and when opening the
emergency exit wind ow.
RThe opened emergency exit wind ow must
be held in plac eby another person.
Pay attention to traff icconditions.
GWAR NING
If the emergency exit wind owisunlocked
while driv ing,itcould open and slam shut and
consequently fall down. There isa risk of an
acc iden t and injury.
Before starting off, make sure that the emer-
gency exit wind owislocked and the locking
pin s are undamage d.
!Make sure there issuff icient clearance
when opening the emergency exit wind ow.Hold the open window in position. You could
otherwise damage the emergency exit win-
dow.
The emergency exit wind
owisintended for use
in an emergency only and must not be opened
unless the vehicle isstationary. The emergency
exit window isthe first window behind the driv-
er's seat on the driver's side. It is marked by the
"Emergency Exit" label.
XTo open: position both handles :vertically.
This willbreak locking pins ;.
The wind ow is unlocked.
XSwin g the window outward by the handles
and hold it in this position. Make sure there is
sufficient clearance when doing so.
XTo close: close the window.
XPosition both handles :horizontally. Make
sure that the locks =are inside infront of the
window frame.
The wind ow is locked.
XReplace locking pins ;at the latest before
starting on a new journey.
You can obtain information on this at any
qualif ied specialist workshop.
In an emergency, or after an accident, the vehi-
cle occupants can exit the vehicle through the
emergency exit wind ow.
Observe the foll owing notes to make sure that
the emergency exit window can be used safely in
the event of an emergency:
RBefore beginning a journey, inform the vehicle
occupants of the emergency exit wind ow and
explain how to use it. Make sure to explicitly
poin t out the risks describe d here.
ROnlyvehicle occupants who know how to use
the emergency exit wind ow are permitted to
sit next to it.
RAccess to the emergency exit wind ow must
remain unobstructed. Do not place any large
56Emergency exit
Safety

or heavy objects on or in front of the seats
next to the emergency exit window.
RThe window handles must not be used as
hooks, e.g. to hang up light objects, bags or
items of clothing.
RWhen exiting the vehicle through the emer-
gency exit window, pay attention to the vehi-
cle height and the local conditions. Particu-
larly children and smaller adults may require
assistance when exiting the vehicle.
Theft deterrent locking system
Immobilizer
XTo activate:remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehi-
cle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
when the starter battery is fully charged, the
immobilizer may be faulty. Contact an author-
ized Sprinter dealer or call 1-877-762-8267
(in USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
XTo arm: close all doors.
XLock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 63) flashes.
XTo disarm: unlock the vehicle with the key.
The indicator lamp in the central locking but-
ton (
Ypage 63) goes out.
iCargo Van and Passenger Van only:
Unless you open a door within 40 seconds
after unlocking the vehicle:
Rthe vehicle will be locked again
Rthe anti-theft alarm system will be armed
again If the alarm system is armed, a visual and audi-
ble alarm is triggered by the following:
RUnlocking the vehicle from inside
ROpening a door
ROpening the hood
iThe alarm is not switched off, even if you
immediately close the open door that has trig- gered it, for example.
XTo stop the alarm: press the%button on
the remote control.
or
XInsert the key into the ignition lock.
The alarm stops.
Tow-away alarm
Operation
A visual and audible alarm is triggered if the
inclination of the vehicle changes when the tow- away alarm is armed. This can be the case if the
vehicle is raised on one side, for example.
Arming and disarming
The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deactiva-
ted when you unlock the vehicle.
Disarming
Theft deterrent locking system57
Safety
Z

XRemove theke yfrom th eignition lock.
XPress butto n:.
When th ebutto nis released, indicator
lamp ;in th ebutto nlights up for about
5 seconds.
XLoc kth evehicle.
The tow-away alarm is disarmed .
The tow-away alarm remain sdisarmed until you
loc kth evehicl eagain .
Disar mthetow-away alarm when lockin gyour
vehicl eand :
Rloadin gand/o rtransporting th evehicle, on a
ferry or car transporter, for exampl e
Rparking onamoving surface, as split-level
garage
This will preven tfals ealarms.
Interior motion sensor
Operation
If th earmed interior motion sensor detects
motion in th evehicl einterior, avisual and acous-
ti c alarm is triggered .This can happe nif some-
on ereaches int oth evehicl einterior, for exam-
ple.
Switching on
XClose th eside windows .
XMakesur ethat nothing (suc has mascots or
coat hangers) are hangin gon th erear-view
mirror or on th egrab handles on th ehead-
liner.
This will preven tfals ealarms.
XLoc kth evehicle.
The interior motion sensor is armed after
approximately 40 seconds.
Switching off
XUnloc kvehicle.
The interior motion sensor automatically
switches off .
Deactivating
XRemove theke yfrom th eignition lock.
XPress butto n:.
When th ebutto nis released, indicator
lamp ;of th ebutto nlights up for about
5 seconds.
XLoc kth evehicle.
The interior motion sensor is deactivated.
The interior motion sensor remain sdeactivated
until you loc kth evehicl eagain .
Deactivat eth einterior motion sensor when
lockin gyour vehicle:
Rwit hpeople or animals remaining inside
Rwit hth eside windows remaining open
Rwhen transporting it on aferry or car trans -
porter, for exampl e
This will preven tfals ealarms.
58Theft deterrent locking system
Safety

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z

Unlocking/locking the vehicle with the
remote control
Remote control with an integrated folding key
:
5To unlock the sliding doors and the
rear door
;% To unlock the driver's door only or
unlock the vehicle centrally
=& To lock the vehicle centrally
?Key release button
ABattery check lamp
XTo unlock the driver's door: press the%
button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
XTo unlock the sliding doors and the rear
door: press the 5button.
The turn signals flash once.
XTo unlock centrally: unlock the driver's
door.
XPress the %button again within 2 sec-
onds.
The turn signals flash once.
iIf the surround lighting has been switched
on using the on-board computer
(
Ypage 169), it goes on when the vehicle is
unlocked.
If you do not open a Cargo Van or Passenger
Van within approximately 40 seconds of
unlocking:
Rthe vehicle is locked again.
Rthe theft deterrent locking system is armed
again.
XTo lock centrally: press the&button.
The indicator lamps flash three times when
the theft deterrent locking system has been
armed and all doors have been closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
Unlocking/locking the vehicle with the
mechanical key or the folding key
The anti-theft alarm system (ATA) is triggered if you unlock and open the driver's door or the rear
door with the mechanical key or the folding key.
The alarm can be disabled in the following two
ways:
XPress the %or& button on the remote
control.
Or
XInsert the key into the ignition lock.
Driver's door
Rear door
1
Locked
2Unlocked
60Key
Opening and closing

XTo unlock the driver's or rear door:press
the key release button on the remote control.
The key folds out.
XInsert the key fully into the door lock and turn it to position 2.
The door is unlocked.
XTo lock the vehicle: lock all doors except the
driver's door and, if necessary the rear door,
from inside. To do this, press down the door
locking buttons.
XPress the key release button on the remote
control.
The key folds out.
XInsert the key fully into the driver's door lock
and turn it to position 1.
The driver's door is locked.
Remote control battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The key batteries contain perchlorate material,
which may require special handling and regard for the environment. Check with your local gov-
ernment’s disposal guidelines. California resi-
dents, see
www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries
XPress the %or& button for longer than
two seconds.
If battery indicator lamp (
Ypage 59 )lights up
briefly, the batteries in the remote control still
have sufficient charge. Otherwise, change the
batteries immediately.
iIf the remote control is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlock or
Runlock the vehicle
Changing batteries
You need a CR 2025 2 3 V cell battery, which can
be obtained from any qualified specialist work-
shop.
When changing the batteries, do not press any
of the buttons on the remote control.
XPress release button ;.
The key folds out.
XRemove battery compartment cover :in the
direction of the arrow.
Key61
Opening and closing
Z

XRemove thebatterie sfrom th ebattery tray.
XInser tth ene wbatterie sint oth ebattery tray
wit hth epositive pole facing upwards. Use a
lint-free cloth to do so.
XAlign battery compartmen tcover :and push
it on until it audibly engages.
XChec kth efunction of all th eremot econtrol
buttons on th evehicle.
Problems with the key/remote control
ProblemPossible causes/consequences and MSolutions
It is no longer possibleto
loc kth evehicl eusin g
th eremot econtrol .
The tur nsignals do no t
flas hwhen th evehicl eis
locked.The door sare no tclosed properly.
XClose th edoor sproperly and loc kth evehicl eagain .
The central lockin gsystem has malfunctioned.
XLoc kth evehicl eusin gth efoldin gke y (Ypage 59).
XHav eth ecentral lockin gsystem checke das soo nas possibl eat a
qualified specialist workshop.
It is no longer possibl eto
loc kor unlock th evehi-
cle usin gth eremot e
control .The keybattery is weak or discharged.
XPoin tth eremot econtrol at th edriver' sdoor handle from ver yclose
range and press th e% or& button.
If this does no twork:
XReplac eth eke ybattery (Ypage 61).
or
XLoc kth evehicl eusin gth efoldin gke y (Ypage 59).
The remot econtrol is faulty.
XLoc kth evehicl eusin gth efoldin gke y (Ypage 59).
XHav eth eke ychecke dat aqualified specialist workshop.
The ke ycanno tbe
turne din th eignition
lock.The steering loc khas jammed mechanically.
XRemove th eke yand insert it again int oth eignition lock. Turn th e
steering whee lfrom side to side while doin gso.
62Key
Opening and closing