Towing with the front or rear axle
raised
General notes
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts installed and
removed by qualified, skilled personnel.
Observe the following before towing a vehicle
with a raised front or rear axle:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
If the front axle is damaged, raise the vehicle at
the front axle and if the rear axle is damaged,
raise the vehicle at the rear axle.
Towing
If the front axle is raised, the vehicle may be
towed a maximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), the
propeller shafts to the driven axles must be
removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XTurn the key to position 1in the ignition lock
and leave it in this position.
XSwitch on the hazard warning lamps
(Ypage 83).
XRelease the brake pedal.
XRelease the parking brake.
XIf the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km).
Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed a towing speed of 31 mph
(50 km/h). You could otherwise damage the
transmission.
iOnly have the propeller shafts fitted and
removed by qualified, skilled personnel.
Before towing the vehicle, observe the follow-
ing:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
Towing
You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing distance
of over 30 miles (50 km), the propeller shafts to the driven axles must be removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the parking brake.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 83).
XDo not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
Tow-starting and towing away241
Breakdown assistance
Z
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
Tow-starting (emergency engine
starting)
Vehicles with automatic transmission
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 238).
Electrical fuses
The fuse allocation chart and further information
on the electric fuses and relays can be found in the "Fuse allocation chart" supplement.
242Electrical fuses
Breakdown assistance
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 127).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 236).
XRemove the spare wheel from the spare wheel
bracket (Ypage 269). Observe the safety
notes in the "Spare wheel" section
(
Ypage 268).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
Changing wheels263
Wheels and tires
Z
Jacking point, rear axle (example: vehicle type
2500)
Jacking point, rear axle (example: vehicle type
3500)
XPlace the jack under the jacking point in front
of the rear axle.
Jacking point, rear axle (example: Cab Chassis)Jacking point at the rear axle on chassis ver-
sions
XPlace the jack next to the front leaf spring
support beneath the jacking point.
Removing a wheel
!Do not place the wheel bolts or the wheel
nuts in sand or dirt. The threads of the wheel
bolts and wheel nuts could otherwise be dam-
aged when being tightened.
XUnscrew the wheel bolts or nuts.
XOn front wheels with wheel nuts, remove the
wheel nut cover.
XRemove the wheel.
Installing the adapter
GWARNING
If you tighten the adapter bolts when the vehi-
cle is raised, the jack could tip over. There is a risk of injury.
Make sure that the vehicle is properly pre-
pared for a wheel change. Tighten the adapter
bolts with particular care and attention.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 262).
GWARNING
If you do not tighten the bolts of the adapter to
the specified tightening torque, the adapter
may come loose with the spare wheel. There
is a risk of an accident.
Tighten the bolts of the adapter to the speci-
fied tightening torque. Have the spare wheel
replaced with a complete wheel and an extra- wide tire at a qualified specialist workshop
immediately.
!Vehicles with Super Single tires: if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h)and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
On vehicles with Super Single tires, you must
attach the narrow spare wheel to the rear axle by means of an adapter. The adapter is bolted to
the spare wheel using the adapter bolts for
transportation.
The handling characteristics of your vehicle are
affected when driving with a spare wheel instal-
led. After changing a wheel, drive to the nearest
Changing wheels265
Wheels and tires
Z
Lowering the vehicle
GWARNING
The wheels could work loose if the wheel nuts and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
!Only use the jack pump lever middle rod and
the rod with the largest diameter as a lug
wrench extension. Only slide the middle rod
as far as it will go onto the lug wrench. The
rods may otherwise bend and be distorted to
such an extent that they can no longer be
used as a pump lever for the jack.
!Vehicles with Super Single tires: if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h) and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
Tightening torque pattern
:— B
Wheel bolts or wheel nuts
XUsing the pump lever, slowly turn the lowering
screw on the jack through approximately one
revolution and carefully lower the vehicle
(
Ypage 263).
XPut the jack aside.
XPull the rod with the smallest diameter off the
pump lever.
The shortened pump lever serves as a lug
wrench extension.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing the extended lug wrench, tighten the
wheel bolts evenly in a crosswise pattern in
the sequence indicated ( :toB).
Tighten the wheel bolts to the following tight-
ening torques:
RSteel wheel 177 lb-ft(240 Nm )
RAlloy wheel 133 lb-ft(180 Nm )
Tighten the wheel nuts to a tightening torque
of 133 lb-ft (180 Nm).
XPush the piston on the hydraulic jack in again
and close the pressure release screw.
XVehicles with all-wheel drive: turn the jack
spindle clockwise as far as it will go
(
Ypage 263).
XStow the jack and the rest of the vehicle tools
in the vehicle again.
iYou can now install the hub caps on steel
wheels with wheel bolts. The installing proce-
dure depends on whether the hub cap acts as
a trim that covers the whole wheel, or just
covers the center.
XWheel with hub cap: position the opening for
the tire valve in the hub cap over the tire valve.
XPush the edge of the hub cap with both hands
against the wheel until it clicks into place.
Make sure the hub cap retaining catches
engage on the steel wheel.
XWheel with central hub cap: position the
retaining lugs of the central hub cap over the
wheel bolts.
XHit the center of the hub cap to engage it on
the wheel.
XSecure the faulty wheel in the spare wheel
bracket (Ypage 269).
XVehicles with Super Single tires: transport the
defective rear wheel in the load area. The rear wheel is too large for the spare wheel bracket.
XCheck the tire pressure of the newly mounted
wheel and adjust it if necessary.
Observe the recommended tire pressure
(
Ypage 246).
XRetighten the wheel bolts or wheel nuts to the
specified tightening torque after the vehicle
has been driven for 30 miles (50 km).
When using a wheel or spare wheel with a new or newly painted wheel rim, have the wheel bolts or
nuts retightened again after approximately 600
to 3,000 miles (1,000 to 5,000 km). Observe the
specified tightening torque.
Changing wheels267
Wheels and tires
Z
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Vehicle electronics
Tampering with the engine electron-
ics
GWARNING
Always have work on the engine electronics
and related components carried out at a quali-
fied specialist workshop. Otherwise, the vehi-
cle's operating safety could be affected.
!Only have engine electronics and the corre-
sponding parts, such as control units, sensors or connector leads, serviced in a qualified
specialist workshop. Otherwise, the vehicle
parts may wear more quickly. This can lead to
loss of the New Vehicle Limited Warranty.
Installing electrical or electronic
equipment
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop. Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. Further informa-
tion can be obtained from any Sprinter Dealer.
For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec-
tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Vehicle electronics271
Technical data
Z
iSuch data is vehicle-specific and may differ
from that shown. Always observe the specifi-
cations on your vehicle's identification plate.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels, e.g. diesel
RAdditives for the exhaust gas aftertreatment,
e.g. Diesel Exhaust Fluid (DEF)
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehicle.
This is an important condition for the warranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification according to an MB Sheet Number (e.g. MB 228.5). They
are therefore not necessarily approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi- tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of yo ur Li
mited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Service products and capacities273
Technical data
Z
damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of B20 fuel can lead to fuel
filter clogging and injector deposits. This can
cause engine performance degradation.
Injector deposits can cause the engine oil
level to rise due to unburned fuel washing into
the oil pan. This can cause engine mechanical
damage.
To avoid damages and performance degrada-
tion:
RFill up with ULSD (B5 or less) whenever
possible.
RRegularly monitor your engine oil level if
you use B20 fuel on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, fill your vehicle’s fuel tank in
advance with ULSD fuel.
For more information, consult the gas station
staff. The fatty acid methyl ester B5 or B20 label on the fuel pump must clearly state that the
standard for ULSD is complied with. If the mark-
ing does not make this clear, do not refuel from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 125).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EEC.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
wheel buttons to call up the Trip computer
menu (
Ypage 171).
Diesel Exhaust Fluid (DEF)
General notes
HEnvironmental note
Dispose of DEF in an environmentally respon-
sible manner.
Service products and capacities275
Technical data
Z