Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Steering wheel buttons .......................... 36
Center console ...................................... 36
Overhead control panel ......................... 37
Door control panel ................................. 38
Further control panels ........................... 38
Safety ................................................... 40
Useful information ................................. 40
Occupant safety .................................... 40
Children in the vehicle ........................... 47
Pets in the vehicle ................................. 52
Driving safety systems ........................... 53
Emergency exit ...................................... 56
Theft deterrent locking system .............. 57
Opening and closing ...........................59
Useful information ................................. 59
Key ........................................................ 59
Central locking ...................................... 63
Driver's door and front passenger
door ....................................................... 64
Sliding door ........................................... 65
Electrical step ........................................ 66
Rear doors ............................................. 67
Partition sliding door ............................. 69
Side windows ......................................... 70
Seats, steering wheel and mirrors ....72
Useful information ................................. 72
Seats ..................................................... 72
Steering wheel ....................................... 77
Mirrors ................................................... 78
Lights and windshield wipers ............80
Useful information ................................. 80
Exterior lighting ..................................... 80
Interior lighting ...................................... 85
Changing bulbs ...................................... 87
Windshield wipers .................................. 94
Climate control .................................... 97
Useful information ................................. 97
Overview of climate control systems ..... 97
Operating the climate control system .. 100
Adjusting the air vents ......................... 104
Operating the auxiliary heating sys-
tem ...................................................... 105
Operating the cargo compartment air
vents .................................................... 115
Driving and parking ..........................116
Useful information ............................... 116
Breaking-in notes ................................. 116
Driving ................................................. 116
Automatic transmission ....................... 121
Refueling ............................................. 124
Parking ................................................ 127
Driving tips .......................................... 130
Driving systems ................................... 137
Working mode ..................................... 151
Towing a trailer .................................... 152
On-board computer and displays ....158
Useful information ............................... 158
Important safety notes ........................ 158
Instrument cluster ............................... 158
On-board computer (vehicles without
steering wheel buttons) ....................... 160
On-board computer (vehicles with
steering wheel buttons) ....................... 161
Display messages ................................ 173
2Contents
Brake fluidChecking the level ......................... 219
Display message ............................ 180
Notes ............................................. 279
Warning lamp ................................. 192
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................... 90
Brake lamps (Chassis Cab)
Replacing bulbs ............................... 91
Brake linings
Display message ............................ 179
Indicator lamp ................................ 194
Brake pads/linings
New ............................................... 133
Brake system
Malfunction .................................... 179
Warning lamp ................................. 191
Brakes
ABS .................................................. 53
Adaptive Brake Assist .................... 140
Applying the parking brake ............ 128
BAS .................................................. 54
Brake fluid (notes) ......................... 279
Checking brake fluid level .............. 219
Display messages .......................... 179
EBD .................................................. 55
Important safety notes .................. 132
Maintenance .................................. 191
New brake pads/linings ................ 133
Parking brake (notes) ..................... 133
Riding tips ...................................... 132
Breakdown
Fire extinguisher ............................ 238
First-aid kit .................................... 237
Jump-starting ................................. 238
Reflective safety jacket .................. 237
Vehicle tool kit ............................... 236
Warning lamp ................................. 237
Warning triangle ............................ 237
see Flat tire
see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 80C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Car
see Vehicle
Care
Access step in the bumper ............ 233
Car wash ........................................ 229
Display ........................................... 233
Exterior lights ................................ 232
Interior ........................................... 233
Notes ............................................. 229
Paint .............................................. 231
Plastic trim .................................... 234
Power washer ................................ 230
Rear view camera .......................... 232
Roof lining ...................................... 234
Seat belt ........................................ 234
Seat cover ..................................... 234
Selector lever ................................ 234
Sensors ......................................... 232
Sliding door ................................... 233
Steering wheel ............................... 234
Step (electrical) ............................. 233
Trim pieces .................................... 234
Washing by hand ........................... 230
Washing the engine ....................... 230
Wheels ........................................... 231
Windows ........................................ 231
Wiper blades .................................. 231
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 115
Cargo compartment floor ................... 29
Cargo tie-down points and tie
downs
Important safety notes .................. 210
Cargo tie-down rings
Installing ........................................ 212
Permissible tensile load ................. 282
Carrier system
Ladder rack ................................... 213
CD player/CD changer ...................... 165
Cell phone
see Mobile phone
Center console overview .................... 36
6Index
Problem with the rear window
defroster ........................................103
Problems with the windshield
heating .......................................... 103
Rear-compartment air condition-
ing ................................................. 100
Rear-compartment heating .............. 99
Reheat function (air dehumidifica-
tion) ............................................... 102
Setting the air distribution ............. 101
Setting the air vents ......................1 04
Setting the airflow ......................... 101
Setting the temperature ................ 101
Switching air-recirculation mode
on/off ............................................ 103
Switching on/off ........................... 100
Switching the rear window
defroster on/off ............................ 103
Switching windshield heating on/
off ..................................................1 03
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 140
COMAND display
Cleaning ......................................... 233
Combination switch ............................ 82
Communications equipment
Operation ....................................... 207
PND fittings ................................... 207
Ports .............................................. 207
Type approval/frequency .............. 271
Consumption statistics (on-board
computer) .......................................... 171
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door ....................................3 8
Left and right side of the steering
wheel ............................................... 38
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 219
Checking the level .........................2 18
Display message ............................ 185 Displaying the temperature (on-
board computer) ............................ 164
Filling capacity ............................... 280
Important safety notes .................. 218
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................... 88
Cornering light function
Function/notes ................................ 83
Courtesy lights
Replacing bulbs ............................... 92
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 138
Activation conditions ..................... 138
Cruise control lever ....................... 137
Deactivating ................................... 138
Display message ............................ 186
Driving system ............................... 137
Function/notes .............................1 37
Important safety notes .................. 137
Problem (malfunction) ................... 139
Resuming the stored speed ........... 138
Setting a speed .............................. 138
Storing and maintaining current
speed ............................................. 138
Cup holder ......................................... 204
Center console .............................. 204
Cup holder
see Cup holders
Cup holders ........................................ 204
Curtains (cleaning instructions) ...... 235
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 168
8Index
Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
Introduction29
Z
Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance
Steering wheel buttons
FunctionPage
:Display161
On-board computer opera-
tion
;Selects a submenu or adjusts
the volume161
WUp/increases the vol-
ume
X Down/reduces the vol-
ume
Using the telephone172
6 Accepts a call/starts
dialing
~ Ends a call/rejects an
incoming call
=Scrolls from one menu to
another161
V Forwards
UBack
Scrolls within a menu161
9Forwards
:Back
Center console
FunctionPage
:Stowage compartment201
;Audio 10 or Audio 15 (see the
separate operating instruc-
tions)
=Air-conditioning control
panel97
Paper holder1203
?Center console control
panel
cSwitches the left/right-hand
seat heating on/off77
zSwitches the windshield
heating on/off103
|Switches the rear window
defroster on/off103
fActivates/deactivates
PARKTRONIC150
£Switches the hazard warning
lamps on/off83
1Only on vehicles without rear-compartment climate control.
36Center console
At a glance
tem on the front-passenger seat"
(Ypage 51) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting
from the speed of the air bag as it deploys, make sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air bag
Rthere are no objects between the seat, door
and B-pillar
Rthere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
Rno accessories, such as cup holders, are
attached to the vehicle within the deploymentarea of an air bag, e.g. to doors or side win-
dows
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box and
the center console.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
Side impact air bags
Depending on the vehicle's equipment, some
front seats are equipped with a side impact air
bag; see the AIRBAG label on the outer side of
the seat backrest.
GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. This poses an increased risk
of injury or even fatal injury.
Only use seat covers that have been approved
for your vehicle by the sales organization
named on the inside front cover.
Occupant safety45
Safety
Z
The brightness of the indicator/warning lamps
is adjusted automatically according to the
brightness of the ambient light.
Collision warning
If a vehicle is detected in the monitoring range of
Blind Spot Assist and you switch on the corre-
sponding turn signal, a double warning tone
sounds once. Red warning lamp:flashes. If
the turn signal remains on, detected vehicles
are indicated by the flashing of red warning
lamp :. There are no further warning tones.
Activating/deactivating Blind Spot Assist
iBlind Spot Assist is activated when you
switch on the ignition.
XTurn the SmartKey to position 2in the ignition
lock.
Warning lamps :in the exterior mirrors light
up red for approximately 1.5 seconds and
then turn yellow.
XTo deactivate: press thekbutton in the
center console (Ypage 36).
The yellow indicator lamp in exterior mirror :
first flashes and then lights up continuously.
XTo activate: press thekbutton in the
center console again (Ypage 36).
The yellow indicator lamp in exterior mirror :
flashes initially. If you exceed 20 mph
(30 km/h) while driving, the yellow indicator
lamp in exterior mirror :goes out.
Towing a trailer
If you attach a trailer, make sure that you have
correctly established the electrical connection.
This can be accomplished by checking the trailer
lighting. Blind Spot Assist is deactivated as a
result. The indicator lamp in the exterior mirrors
lights up yellow.
On vehicles with steering wheel buttons, the
Blind Spot Assist Deactivated
message
also appears in the display.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of a camera at the top of
the windshield. Lane Keeping Assist detects
lane markings on the road and warns you before
you leave your lane unintentionally.
:Lane Keeping Assist camera
Lane Keeping Assist supports you from speeds
of approximately 40 mph(60 km/h).
If Lane Keeping Assist detects lane markings,
the à indicator lamp in the instrument clus-
ter lights up green. Lane Keeping Assist is opera-
tional.
Important safety notes
GWARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may:
Rgive an unnecessary warning
Rnot give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
GWARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of accident
nor override the laws of physics. Lane Keeping
Assist cannot take into account road, weather or traffic conditions. Lane Keeping Assist is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, braking in
good time and for staying in your lane.
Driving systems143
Driving and parking
Z