1, 2, 3 ...
4ETS (Electronic Traction System).... 55
12 V socket ........................................ 206
A
ABS (Anti-lock Braking System)
Display message ............................ 178
Function/notes ................................ 53
Important safety notes .................... 53
Indicator lamp ................................ 191
Access step in the bumper
Cleaning .........................................2 33
Activating/deactivating cooling
with air dehumidification ................. 101
Activating/deactivating the roof
ventilator ...........................................1 15
Adaptive Brake Assist
Function/notes .............................1 40
ADAPTIVE ESP
®
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 28
Additional indicators
Replacing bulbs ............................... 89
Replacing bulbs (roof) ......................9 2
Additives
Diesel ............................................ 274
Engine oil ...................................... .278
Adjusting the headlamp range ........... 82
ADR (working speed governor) ........151
Air bags
Deployment ..................................... 46
Front air bag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44
Introduction ..................................... 44
Side impact air bag .......................... 45
Window curtain air bag .................... 46
Air filter
Indicator lamp ................................ 197
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 105
Adjusting on the roof ..................... 105
Importa nt sa
fety notes .................. 104 Setting the center air vents ........... 104
Setting the side air vents ...............1
05
Air vents
see Air vents
Air-conditioning system
Refrigerant ..................................... 281
see Climate control
Air-recirculation mode
Important safety notes .................. 103
Switching on/off ........................... 103
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
Engaging/disengaging ................... 145
Important safety notes .................. 144
LOW RANGE transmission ratio ..... 145
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
Interior motion sensor ..................... 58
Armrests .............................................. 76
Ashtray ............................................... 205
ASR (acceleration skid control)
Activating/deactivating ................... 54
Display message ............................ 179
Function/notes ................................ 54
Important safety notes .................... 54
Indicator lamp ................................ 191
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 57
Switching off the alarm .................... 57
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............229
Automatic climate control
see Climate control
Automatic headlamp mode ................ 81
Automatic locking ............................... 64
Automatic transmission
Accelerator pedal position ............. 123
Changing gear ............................... 122
Changing gear yourself .................. 122
Driving tips .................................... 123
4Index
Tow-starting (vehicle) ..................... 242
Engine electronics
Notes ............................................. 271
Problem (malfunction) ...................1 20
Engine oil
Adding ...........................................2 18
Additives ........................................ 278
Checking the oil level (on-board
computer) ...................................... 216
Checking the oil level using the
dipstick .......................................... 217
Display message ............................ 186
Filling capacity ............................... 278
Information about oil consump-
tion ................................................ 278
Mixing ............................................ 278
Notes about oil grades ................... 277
Oil change ...................................... 278
Oil level (note) ............................... 216
Viscosity ........................................ 277
Warning lamp ................................. 195
Engine speed setting (working
mode) ................................................. 151
Engine, jump-starting ....................... 238
ESP
®(Electronic Stability Pro-
gram)
Display message ............................ 181
Important safety information ........... 55
Indicator lamp ................................ 194
Warning lamp ................................. 190
Exhaust check ................................... 131
Exhaust gas aftertreatment
DEF level indicator ......................... 159
DEF reducing agent ....................... 275
Diesel Exhaust Fluid (DEF) ............. 275
Display messages (vehicles with
steering wheel buttons) ................. 184
Display messages (vehicles with-
out steering wheel buttons) ........... 175
Indicator lamp ....................... 193, 197
Malfunction ....................................1 84
Refilling DEF .................................. 126
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78 Eyegl
asses compartment
................. 201
F
Fire extinguisher............................... 238
First-aid kit ......................................... 237
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 263
General notes ................................ 262
Fog lamps
Switching on/off .............................. 81
Fogged up-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 271
Two-way radio ................................ 271
Front fog lamps
Switching on/off .............................. 81
Front interior light
Replacing bulbs ............................... 93
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 274
Consumption information .............. 275
Consumption statistics .................. 171
Diesel at very low outside temper-atures ............................................ 274
Display message ............................ 185
Driving tips ....................................1 30
Fuel gauge ..................................... 159
Problem (malfunction) ................... 126
Quality (diesel) ............................... 274
Refueling ........................................ 124
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 171
Showing the range (vehicles with
steering wheel buttons) ................. 171
Tank content/reserve fuel ............. 274
Fuel filter with water separator
draining ......................................... 220
Indicator lamp ................................ 198
Fuel gauge ......................................... 159
Fuel tank
Problem (malfunction) ................... 126
Index11
Trip computer (on-board com-
puter).................................................. 171
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 164
Display (vehicles without steering
wheel buttons) ............................... 160
Resetting ....................................... 159
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 89
Replacing bulbs (rear) ...................... 90
Switching on/off .............................. 82
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 91
Twin front-passenger seat
Stowage compartment .................. 202
Two-way radios
Type approval/frequency .............. 271
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 261
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 63
USB port ............................................. 207
V
Vehicle
Data acquisition ............................... 30
Display message ............................ 189
Electronics ..................................... 271
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 165
Limited Warranty ............................. 23
Loading .......................................... 254
Locking (SmartKey) .......................... 59
Lowering ........................................ 267
Maintenance .................................... 24
Operating safety .............................. 26
Parking for a long period ................ 129
Pulling away ................................... 119 Raising ........................................... 263
Registration ..................................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 127
Towing away .................................. 239
Transporting .................................. 242
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 28
Body/equipment mounting direc-
tives for trucks ................................. 28
Vehicle data ....................................... 281
Vehicle identification number .......... 272
Vehicle identification plate .............. 272
Vehicle tool kit .................................. 236
Voltage supply
Fuses ............................................. 242
W
WarningStickers ........................................... 25
Warning and indicator lamp
Power assistance for the steering .. 199
Warning and indicator lamps
Brakes ........................................... 192
Check Engine ................................. 196
Coolant .......................................... 195
Diesel Exhaust Fluid (DEF) ............. 193
Electrical step ................................ 199
ESP
®.............................................. 190
ESP®function ................................ 194
Overview .......................................... 34
Seat belt ........................................ 198
Warning lamp .................................... 237
Warning triangle ................................ 237
Warning- and indicator lamps
ABS ................................................ 191
Air filter .......................................... 197
ASR ................................................ 190
BAS ................................................ 191
Battery charge ............................... 194
Brake wear .................................... 194
Bulbs .............................................. 198
Doors ............................................. 198
Engine oil level ............................... 195
Preglow .......................................... 197
Index21
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle permitted for the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 246).
You can permanently limit the speed of your
vehicle to 65 mph (105 km/h) or 75 mph
(120 km/h).
We recommend that you have the speed limit
programmed at an authorized Sprinter dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed speed limit.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 273).
Driving tips131
Driving and parking
Z
Display messagesPossible causes/consequences andMSolutions
m
Fuelfilter Visitworkshop
The fuel filter is dirty.
XHav eth efuel filter elemen treplace das soo nas possibl eat aquali-
fie dspecialist workshop .
4
Engine oil Add 1.0quart(Canada: 1.0liter)
The oil level is toolow.
XChec kth eoil level th enext time you refuel (Ypage 216), and add
oil.
4
Engine oil levelNot whe neng .run ‐ning
You wan tto chec kth eengin eoil level eve nthough th eengin eis still
running.
XSwitc hoff th eengine.
XChec kth eoil level (Ypage 216).
4
Engine oil levelReduce oil level
You haveadded to omuc hengin eoil. There is aris kof damaging th e
engin eor catalytic converter.
XChec kth eoil level (Ypage 216).
XIf theoil level is to ohigh :hav eth eengin eoil extracted at th enext
qualified specialist workshop .
XIf theoil level is correct: hav eth emalfunction rectifie dat th enext
qualified specialist workshop .
4
Engine oil levelStop, turnengineoff
There is no tenough or no oil in th eengine. There is adanger of engin e
damage.
XStop th evehicl eas soo nas possible, payin gattention to roa dand
traffic conditions.
XChec kth eoil level wit hth eoil dipstick (Ypage 217).
XIf theengin eoil level is correct: hav eth emalfunction rectifie d
immediately at aqualified specialist workshop .
XIf theengin eoil level is to olow: hav eth evehicl etowed to aqualified
specialist workshop .
4
Oil sensor Visitworkshop
There isamalfunction in th eengin eoil level display.
XHav eth evehicl echecke dimmediately at aqualified specialist
workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
_ _ _
Cruise control
The activation condition sfor cruise control hav eno tbeen met .
You can only activat ecruise control from speeds of 20 mph
(30 km/h).
Cruise contro l
Visit workshop
Cruisecontrol has been deactivated due to amalfunction .
XHavecruise control checke dat aqualified specialist workshop .
186Display messages
On-board computer and displays
If the: indicator lamp in the instrument
cluster goes on, drain the fuel filter with the
water separator immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special-
ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 214).
XPlace a suitable receptacle under drain
hose :.
XTurn the SmartKey to position 2in the ignition
lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the SmartKey back to
position 0in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 215).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect
in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
Maintenance221
Maintenance and care
Z
When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Vehicle typeTotal capa-cityof which
reserve fuel
2500
3500Approx-imately
26.4 US gal (100 l)Approx-
imately
5.0 US gal
(19 l)
All-wheel-
drive vehi-
clesApprox-
imately
24.6 US gal (93 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
Rmarine diesel
Rheating oil
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. This can other- wise lead to engine damage. This does not
include flow improvers. For further informa-
tion, see "Flow improvers".
Usually you will find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For more information about refueling
(
Ypage 124).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 14.5 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without ris k
o
f malfunction down to an outside temperature
of approximately 14 ‡ ( Ò10 †).
Fuel additives
!Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics. Gas-
oline or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
274Service products and capacities
Technical data
damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of B20 fuel can lead to fuel
filter clogging and injector deposits. This can
cause engine performance degradation.
Injector deposits can cause the engine oil
level to rise due to unburned fuel washing into
the oil pan. This can cause engine mechanical
damage.
To avoid damages and performance degrada-
tion:
RFill up with ULSD (B5 or less) whenever
possible.
RRegularly monitor your engine oil level if
you use B20 fuel on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, fill your vehicle’s fuel tank in
advance with ULSD fuel.
For more information, consult the gas station
staff. The fatty acid methyl ester B5 or B20 label on the fuel pump must clearly state that the
standard for ULSD is complied with. If the mark-
ing does not make this clear, do not refuel from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 125).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EEC.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
wheel buttons to call up the Trip computer
menu (
Ypage 171).
Diesel Exhaust Fluid (DEF)
General notes
HEnvironmental note
Dispose of DEF in an environmentally respon-
sible manner.
Service products and capacities275
Technical data
Z