Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Steering wheel buttons .......................... 36
Center console ...................................... 36
Overhead control panel ......................... 37
Door control panel ................................. 38
Further control panels ........................... 38
Safety ................................................... 40
Useful information ................................. 40
Occupant safety .................................... 40
Children in the vehicle ........................... 47
Pets in the vehicle ................................. 52
Driving safety systems ........................... 53
Emergency exit ...................................... 56
Theft deterrent locking system .............. 57
Opening and closing ...........................59
Useful information ................................. 59
Key ........................................................ 59
Central locking ...................................... 63
Driver's door and front passenger
door ....................................................... 64
Sliding door ........................................... 65
Electrical step ........................................ 66
Rear doors ............................................. 67
Partition sliding door ............................. 69
Side windows ......................................... 70
Seats, steering wheel and mirrors ....72
Useful information ................................. 72
Seats ..................................................... 72
Steering wheel ....................................... 77
Mirrors ................................................... 78
Lights and windshield wipers ............80
Useful information ................................. 80
Exterior lighting ..................................... 80
Interior lighting ...................................... 85
Changing bulbs ...................................... 87
Windshield wipers .................................. 94
Climate control .................................... 97
Useful information ................................. 97
Overview of climate control systems ..... 97
Operating the climate control system .. 100
Adjusting the air vents ......................... 104
Operating the auxiliary heating sys-
tem ...................................................... 105
Operating the cargo compartment air
vents .................................................... 115
Driving and parking ..........................116
Useful information ............................... 116
Breaking-in notes ................................. 116
Driving ................................................. 116
Automatic transmission ....................... 121
Refueling ............................................. 124
Parking ................................................ 127
Driving tips .......................................... 130
Driving systems ................................... 137
Working mode ..................................... 151
Towing a trailer .................................... 152
On-board computer and displays ....158
Useful information ............................... 158
Important safety notes ........................ 158
Instrument cluster ............................... 158
On-board computer (vehicles without
steering wheel buttons) ....................... 160
On-board computer (vehicles with
steering wheel buttons) ....................... 161
Display messages ................................ 173
2Contents
Indicator and warning lamps in the
instrument cluster ............................... 190
Stowing and features.......................200
Useful information ............................... 200
Stowage spaces and stowage com-
partments ............................................ 200
Cup holder ........................................... 204
Bottle holder ........................................ 204
Ashtray ................................................ 205
Cigarette lighter ................................... 205
12 V socket .........................................2 06
Mobile phone ....................................... 206
Additional communications equip-
ment .................................................... 207
Transporting loads ............................208
Useful information ............................... 208
Loading guidelines ............................... 208
Load distribution ................................. 210
Securing loads ..................................... 210
Carrier systems ................................... 212
Maintenance and care ......................214
Useful information ............................... 214
Engine compartment ........................... 214
Vehicle interior ....................................2 21
Maintenance ........................................ 221
Battery ................................................. 223
Care ..................................................... 229
Breakdown assistance .....................236
Useful information ............................... 236
Where will I find...? .............................. 236
Flat tire ................................................ 238
Jump-starting ....................................... 238
Tow-starting and towing away ............. 239
Electrical fuses ....................................2 42
Wheels and tires............................... 243
Useful information ............................... 243
Important safety notes ........................ 243
Operation ............................................ 243
Operation in winter .............................. 245
Tire pressure ....................................... 246 Loading the vehicle .............................. 254
What you should know about wheels
and tires .............................................. 257
Flat tire ................................................ 262
Changing wheels ................................. 262
Wheel and tire combination ................. 268
Spare wheel ......................................... 268
Technical data
................................... 271
Useful information ............................... 271
Vehicle electronics .............................. 271
Identification plates .............................2 72
Service products and capacities .......... 273
Vehicle data ......................................... 281
Contents3
Problem with the rear window
defroster ........................................103
Problems with the windshield
heating .......................................... 103
Rear-compartment air condition-
ing ................................................. 100
Rear-compartment heating .............. 99
Reheat function (air dehumidifica-
tion) ............................................... 102
Setting the air distribution ............. 101
Setting the air vents ......................1 04
Setting the airflow ......................... 101
Setting the temperature ................ 101
Switching air-recirculation mode
on/off ............................................ 103
Switching on/off ........................... 100
Switching the rear window
defroster on/off ............................ 103
Switching windshield heating on/
off ..................................................1 03
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 140
COMAND display
Cleaning ......................................... 233
Combination switch ............................ 82
Communications equipment
Operation ....................................... 207
PND fittings ................................... 207
Ports .............................................. 207
Type approval/frequency .............. 271
Consumption statistics (on-board
computer) .......................................... 171
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door ....................................3 8
Left and right side of the steering
wheel ............................................... 38
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 219
Checking the level .........................2 18
Display message ............................ 185 Displaying the temperature (on-
board computer) ............................ 164
Filling capacity ............................... 280
Important safety notes .................. 218
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................... 88
Cornering light function
Function/notes ................................ 83
Courtesy lights
Replacing bulbs ............................... 92
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 138
Activation conditions ..................... 138
Cruise control lever ....................... 137
Deactivating ................................... 138
Display message ............................ 186
Driving system ............................... 137
Function/notes .............................1 37
Important safety notes .................. 137
Problem (malfunction) ................... 139
Resuming the stored speed ........... 138
Setting a speed .............................. 138
Storing and maintaining current
speed ............................................. 138
Cup holder ......................................... 204
Center console .............................. 204
Cup holder
see Cup holders
Cup holders ........................................ 204
Curtains (cleaning instructions) ...... 235
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 168
8Index
Fuel tanksee Fuel tank
Fuel tank content
Reserve, display message .............. 185
Fuses .................................................. 242
G
Gasoline
Reserve fuel warning lamp ............ .196
General driving tips
Driving short distances .................. 131
Genuine parts ...................................... 29
Glove box ...........................................2 00
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 260
H
Handbrake
see Parking brake
Handbrake
see Parking brake
Hazard warning lamps ........................ 83
Head restraints
Adjusting ......................................... 76
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 220
Cleaning system (function) .............. 83
Fogging up ....................................... 84
see Automatic headlamp mode
Headliner (cleaning instructions) .... 234
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 84
Replacing bulbs ............................... 88
Switching on/off .............................. 82
Highbeam Assist
Function/notes ................................ 84
Switching Highbeam Assist
on/off ............................................ 168
Hood
Closing ...........................................2 15
Display message ............................ 189
Important safety notes .................. 214
Indicator lamp ................................ 198 Opening ......................................... 214
Hot-water auxiliary heater
Problem (malfunction) ................... 111
Hydroplaning ..................................... 134
I
Ignition lock
see Key positions
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 57
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 29
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 265
Instrument cluster
Fuel gage ....................................... 159
Important safety notes .................. 158
Instrument cluster lighting ............. 159
Outside temperature display .......... 159
Overview .......................................... 33
Speedometer ................................. 159
Tachometer ................................... 159
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 159
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 85
Front ................................................ 85
Motion detectors ............................. 86
Notes on replacing bulbs ................. 93
Overview .......................................... 85
Replacing bulbs ............................... 93
Switching the rear compartment
lighting on centrally ......................... 85
Interior motion sensor
Arming ............................................. 58
Deactivating ..................................... 58
Function ........................................... 58
Switching off .................................... 58
12Index
Checking the battery .......................61
Display message ............................ 189
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 62
Problem (malfunction) ..................... 62
SmartKey positions (ignition lock) .. 117
Snow chains ...................................... 246
Sockets .............................................. 206
Spare wheel
General notes ................................ 268
Important safety notes .................. 268
Removing/mounting ...................... 269
Special seat belt retractor .................. 48
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 167
Digital (vehicles without steering
wheel buttons) ............................... 160
Selecting display unit (vehicles
with steering- wheel buttons) ........ 167
see Instrument cluster
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................... 88
Replacing bulbs (rear) ...................... 90
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ...................... 91
Start-off assist
Display message ............................ 179
Starting (engine) ................................ 118
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 36
Cleaning ......................................... 234
Step
see Electrical step
Stickers
General safety notes ........................ 25 Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ............... 201
Glove box ....................................... 200
Important safety notes .................. 200
Paper holder .................................. 203
Stowage co
mpartment above the
windshield ..................................... 202
Stowage compartment in the cen-
ter console ..................................... 202
Stowage compartment in the
dashboard ...................................... 201
Stowage space above the head-
liner ............................................... 202
Stowage space under the rear
bench seat ..................................... 203
Stowage space under the twin co-
driver's seat ................................... 202
Summer tires ..................................... 245
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 57
Switching the heater booster func-
tion on/off ......................................... 110
Switching the surround lighting
on/off (on-board computer) ............. 169
Swivel seat ........................................... 73
T
Tachometer ........................................ 159
Tail lamps
Changing ......................................... 91
Replacing bulbs ............................... 90
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 91
Tank content
Fuel gauge ..................................... 159
Range (vehicles with steering
wheel buttons) ............................... 171
Reserve fuel warning lamp ............. 196
Technical data
Capacities ...................................... 273
Cargo tie-down points .................... 281
18Index
Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
Introduction29
Z
Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance
Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer159
;Tachometer159
=f, gBrightens/dims th e
instrumen tcluste rlighting15 9
?Fue lgage wit hfuel filler flap
location indicator15 9
ADisplay
Vehicles without steering
whee lbuttons16 0
Vehicles wit hsteering whee l
buttons16 1
FunctionPag e
BReset butto n933
CMen ubutto n4
• changes standard display16 0
•select smenus16 1
DService butto nË
Checks th eengin eoil level21 6
Instrument cluster33
At a glance