2017 MERCEDES-BENZ METRIS engine oil

Adding coolant
XIfthe coolant drops under marker bar=in
the filler neck, add coolant.
Observe the information on the correct cool-
ant mixture rat ioand the required water qual-
ity under "Service products and capacities"
(
Ypage 309). To prevent damage to the
engine co oling system, use only appr oved
corrosion inh ibitor/antifreeze that co mplies
wit h the Mercedes-Benz Specifications for
Service Products.
XReplac e cap:and tighten ina clock wise
dire ction.
XStart the engine.
XSet the temperature inthe veh icleinterior to
the maximum output on the air-conditioning
system control panel.
XAfter approximate lyfive minutes, switch off
the engine again and allow itto cool down.
XCheck the coolant level again and add coolant
ifnecessary.
XClose the hood.
Brake fluid
GWAR NING
Service products may be poisonous and haz-
ardous to health. There isa risk of injury.
Comp ly with instructions on the use, storage
and dispo sal of service products on the labels
of the respective original containers. Always
store service products sealed intheir original
containers. Always keep service products out
of the reach of ch ildren.
GWAR NING
Opening the hood when the engine isover-
heated or when there isa fire inthe engine
compartment could expose you to hot gases
or other service products. There isa risk of
injury.
Let an overheated engine cool downbefore
opening the hood. Ifthere isa fire inthe
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool downand
touch only the components describe d in the
foll owin g.
Brake fluid is hazardous to health. Also observe the safety notes under "Service products and
capacities" (
Ypage 304).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. Ifthe boilin g point of the brake
fluid is too low,vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
!Brake fluid corrodes paint, plastic and rub-
ber. Ifpaint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every two years at a qualified specialist workshop. Observe the
information regarding brake fluid in the "Service
products and capacities" section (
Ypage 309).
Engine compartment255
Maintenance and care
Z

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 304)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance257
Maintenance and care
Z

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
258Battery
Maintenance and care

and associated spray produced by the power
washer could cause extensive damage to thevehicle.
!When using high-pressure cleaning equip-
ment, maintain a minimum distance of
approx. 1 ft (30 cm)betwee nthe spra ynozzle
and th evehicl eparts. Do no tuse apowe r
washer wit h around-jet nozzle. You could
damage th evehicl eor engin eparts.
!Kee pth ewater je tmovin gconstantl ywhile
cleaning .This will avoid causin gdamage to
th evehicle.
Do no tpoin tth ewater je tat:
Rdoo rjoints
Rrear vie wcamera
Rair bellows
Rbrak ehoses
Rwhee lbalance weights
Relectrica lcomponent s
Relectricalconnection s
Rseals
Rdrive train ,especially no tat th eintermedi-
ate bearin gof th epropelle rshaf t
Cleaning the engine
!Water mus tno tente rintak eor ventilation
openings. Whe ncleaning wit hhigh pressur e
water or steam cleaners ,th espray mus tno t
be aime ddirectl yat electrica lcomponent sor
th eterminals of electrica llines.
Preserve th eengin eafter th eengin ehas been
cleaned. Protect th ebelt drive system from
exposure to th epreservative agent.
Also observ eth einformation under "Powe r
washers " (
Ypage 264).
Cleaning the paintwork
!Do notaffix:
Rstickers
Rfilm s
Rmagneti cplates or similar items
to painte dsurfaces. You could otherwise
damage th epaintwork .
Scratches, corrosiv edeposits, area saffecte dby
corrosio nand damage caused by inadequate
car ecanno talways be completely repaired. In
suc hcases, visit aqualified specialist workshop .
XRemove impurities immediately, wher epos -
sible, whils tavoidin grubbin gto ohard.
XSoak insec tremain swit hinsec tremove rand
rinse off th etreated area safterwards .
XSoak birddroppings wit hwater and rinse off
th etreated area safterwards .
XRemove coolant, brak efluid, tree resin ,oils ,
fuel sand greases by rubbin ggentl ywit h a
cloth soaked in petroleum ether or lighte r
fluid.
XUse tar remove rto remove tar stains.
XUse silicon eremove rto remove wax .
Cleaning the windows
GWARNING
You could become trapped by th ewindshield
wiper sif they start movin gwhile cleaning th e
windshield or wiper blades. There is aris kof
injury.
Always switch off th ewindshield wiper sand
th eignition before cleaning th ewindshield or
wiper blades.
!Do no tfol dth ewindshield wiper saway from
th ewindshield unless th ehoo dis closed .Oth-
erwise, you could damage th ehood.
!Hold th ewiper arm securel ywhen foldin g
back. The windshield could be damaged if th e
wiper arm smack sagainst it suddenly.
!Do no tuse dry cloths, abrasiv eproducts ,
solvents or cleaning agents containin gsol-
vents to clean th einside of th ewindows .Do
no ttouch th einside sof th ewindows wit h
har dobjects ,e.g. an ice scrape ror ring. There
is otherwise aris kof damagin gth ewindows .
!Clean thewater drainag echannels of th e
windshield and th erear window at regular
intervals. Deposit ssuc has leaves, petals and
pollen may under certain circumstances pre -
ven twater from draining away. This can lead
to corrosio ndamage and damage to elec -
tronic components.
XClean th einside and outside of th ewindows
wit h a damp cloth and acleaning agen tthat is
recommended and approve dby Mercedes -
Benz .
Care265
Maintenance and care
Z

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position R.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care267
Maintenance and care
Z

rectly, it could tip over while the vehicle is
raised.
RThe vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Never disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in(3 cm).
RNever place your hands or feet under the
raised vehicle.
RNever lie under the raised vehicle.
RNever start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate/
door when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Jacking points :(rubber stoppers) are located
just behind the front wheel arches and just in
front of the rear wheel arches.
XPlace jack ;beneath corresponding jacking
points :.
XTurn handwheel =until jack plate ;sits
securely on jacking point :.
XMake sure the base of jack ;is positioned
vertically beneath jacking point :.
XAssemble adapter?and ratchet Afrom the
vehicle tool kit.
XPlace adapter ?and ratchet Aon the hex-
agon nut of jack ;so that the lettering AB/
DOWN is visible.
XTurn ratchet Ain the AUF/UP direction until
the tire is a maximum of 3 cm off the ground.
When doing so, jack ;may move to one of
the side support surfaces.
Removing a wheel
!Do not place wheel bolts in sand or on a dirty
surface. The bolt and wheel hub threads could
otherwise be damaged when you screw them
in.
XUnscrew the wheel bolts.
XRemove the wheel.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 296).
298Changing wheels
Wheels and tires

Example: vehicle identification plate (US vehicles)
Example: vehicle identification plate (vehicles for
Canada)
;
VIN
=Paint code
iThe data shown on the vehicle identification
plate is sample data. This data differs for
every vehicle and may deviate from what is
shown here. The data valid for your vehicle
can be found on the identification plate of
your vehicle.
Vehicle identification number (VIN)
VIN in the engine compartment
The VIN can be found on the vehicle identifica-
tion plate (Ypage 303).
VIN :is also stamped into the longitudinal
member in the engine compartment next to the
fuse box.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
When handling, storing and disposing of any
service products, please observe the relevant
regulations.
Service products include the following:
RFuels, e.g. gasoline
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
Mercedes-Benz Specifications for Service Prod-
ucts. Only use service products approved for the
vehicle. This is an important condition for the
Limited Warranty.
You will recognize the service products
approved by Mercedes-Benz by the following
304Service products and capacities
Technical data

The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Details on fuel consumption can be called up in
the on-board computer:
Ron vehicles without steering wheel buttons
(Ypage 172)
Ron vehicles with steering wheel buttons
(Ypage 179)
Engine oil
General notes
When handling engine oil, observe the important
safety notes on operating fluids (Ypage 304).
The quality of the engine oil used is of decisive
importance for the engine's functionality and
operating life. Mercedes-Benz continually
approves engine oils based on complex experi-
ments according to the current state of the art. Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Mercedes-Benz recommends having
the oil changed at a qualified specialist work-
shop. Information about engine oils approved by
Mercedes-Benz can be obtained:
Rfrom any Mercedes-Benz Commercial Van
Center
Ron the Internet at
http://bevo.mercedes-benz.co
mbyenterin g
th edesignation ,e.g. 229.5.
Mercedes-Ben zapprova lis indicate don th eoil
container by th einscription „MB-Freigabe “or
„MB Approval“ and th ecorrespondin gdesigna-
tion ,e.g. MB-Freigabe or MB Approval 229.5.
Designation sof th eapprove dengin eoils for
your vehicl e
MB-Freigabe or MB
Approval229.5
Mercedes-Ben zrecommends that you only use
approve dmultigrade engin eoils of th eSA E
classe sSA E0W-30 and SA E0W-40 or
SA E5W-30 and SA E5W-40. These engin eoils
ensur eoptimum lubrication eve nat ver ylow
outside temperatures (
Ypage 308).
Whe ntoppin gup, we recommen dthat you only
use engin eoil of th esam egrade (MB-Freigabe
or MB Approvaldesignation )and SA Eclass as
th eoil filled at th elast oil change.
iIf th eengin eoils listed in th etable are no t
available, you may add th efollowin gengin e
oils until th enext oil change:
RMB-Freigabe or MB Approval 229.1, or
ACE AA3
This mus tonly be added once and th eamount
mus tno tbe greate rthan 1qt (1. 0l).
Subsequentl yhav eth eengin eoil changed at
th eearliest possibl eopportunity.
!Using engin eoils of another grade qualit yis
no tpermitted.
Capacities
!Do no tadd to omuc hoil. addin gto omuc h
engin eoil can result in damage to th eengin e
or to th ecatalytic converter. Hav eexcess
engin eoil siphoned off .
Oil change includin goil filter
Engin eoilApprox. 2US gal
(7.75 l)
Service products and capacities307
Technical data
Z