
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Key
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices, e.g. a mobile phone
or another key
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions
:Battery check lamp
;& To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To prevent theft, only use the
key in the immediate vicinity of the vehicle.
Change the batteries immediately if battery
check lamp :does not light up briefly with
every press of a button (
Ypage 72).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key69
Opening and closing
Z

XPress sliding door button in the door frame
A.
or
XBriefly pull back rocker switch =.
iIn unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5sliding door button on the
key can only be programmed for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5button on
the key.
:Sliding door button for sliding door on the
left-hand side
;Sliding door button for sliding door on the
right-hand side
XMake sure that the sliding door to be pro-
grammed is open.
XTurn the key to position 2in the ignition lock.
XPress and hold the ÅorÆ sliding door
button in the center console for the appropri-
ate sliding door until the sliding door is closed
and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmedor L. Slide Door Pro‐grammed/R.SlideDoorProgrammedmes-
sage.
Resetting the sliding door
You must reset the sliding door if there has been
a malfunction or an interruption in the voltage
supply.
XIf the sliding door is open: close it by hand.
XUsing the ÅorÆ sliding door button on
the center console, open the sliding door at
least 15.8 in (40 cm) and then close the slid-
ing door completely.
XWhen the sliding door is closed, open the slid-
ing door fully using the ÅorÆ sliding
door button on the center console.
The sliding door is reset and operational.
XClose the sliding door if required.
Problems with the sliding door
The electric sliding door is locked in place.
Unfavorable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door.
XPress and hold the sliding door button until
the sliding door has opened or closed.
The sliding door moves with increased force.
Observe that, in such circumstances, the
obstacle detection is less sensitive. To stop
the movement, release the sliding door but-
ton.
XRemove the cause of the blockage at the ear-
liest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
78Tailgate
Opening and closing

Display messagesPossible causes/consequences andMSolutions
Check CoolantLevel
+
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, making sur eto observ eth ewarning note s
(Ypage 253).
XHav eth eengin ecoolin gsystem checke dat aqualified specialist
workshop if th ecoolan tneeds to be refilled mor eoften than usual.
4
Check Engine OilLevel
An additional warning tone sounds. The engin eoil level has dropped to
th eminimum level.
XChec kth eoil level at th elatest when next refuelin g (Ypage 252).
XIf necessary, add engineoil (Ypage 253).
XTo confir mtheoil check :press and hold 3.
XHaveth eengin echecke dat aqualified specialist workshop if you
need to add engin eoil mor eoften than usual.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
Manually Check OilLevelReminder to chec kth eoil level.
XChec kth eoil level at th elatest when next refuelin g (Ypage 252).
XIf necessary, add engineoil (Ypage 253).
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
4
Sto pVehicl eTur nEng.Off
The oil level is to olow. There is aris kof engin edamage.
XStop th evehicl eimmediately, payin gattention to roa dand traffic
conditions, and switch off th eengine.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 133).
XCheckth eoil level (Ypage 252).
XIf necessary, add engin eoil (Ypage 253).
æ
Reserv eFue l
The fuel level has dropped to th ereserv erange.
XRefue lat th eneares tgas station .
ÏThere is ver ylittl efuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
Display messages (vehicles without steering wheelbu ttons)199
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
?The fan motor is faulty.
XCheckth e? coolan ttemperature gage in th einstrumen tclus -
ter.
If th ecoolan ttemperature is belo wthemaximum value specified
below, you can continu edrivin gto th eneares tqualified specialist
workshop .
Avoid heav yloads on th eengine, e.g. drivin gin mountainous terrain ,
and stop-start traffic.
Under normal operating condition sand wit hth especified coolan t
level, th e? gage may ris eto 24 8 ‡(120†).
+
CheckCoolan tLevelSee Oper. Manual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, making sur eto observ eth ewarning note s
(Ypage 253).
XHav eth eengin ecoolin gsystem checke dat aqualified specialist
workshop if th ecoolan tneeds to be refilled mor eoften than usual.
4
CheckEngineOilAtNex tRefueling
XChec kth eoil level at th elatest when next refuelin g (Ypage 252).
XIf necessary, add engineoil (Ypage 253).
XTo confir mtheoil check :press a.
XHaveth eengin echecke dat aqualified specialist workshop if you
need to add engin eoil mor eoften than usual.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
4
Manually Check OilLevel
Reminder to chec kth eoil level.
XChec kth eoil level at th elatest when next refuelin g (Ypage 252).
XIf necessary, add engineoil (Ypage 253).
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
4
Eng .OilLevelLow:StopVehicl eTur nEngine Off
The oil level is to olow. There is aris kof engin edamage.
XStop th evehicl eimmediately, payin gattention to roa dand traffic
conditions, and switch off th eengine.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 133).
XCheckth eoil level (Ypage 252).
XIf necessary, add engin eoil (Ypage 253).
æ
Fue lLevel Low
The fuel level has dropped to th ereserv erange.
XRefue lat th eneares tgas station .
ÏThere is ver ylittl efuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
Display messages (vehicles withsteering whee lbu ttons)213
On-board computer and displays
Z

In the event of an accident, have a damaged
cargo compartment floor or loading area, the
cargo tie-down rings and the tie down checked
at a specialist workshop. Otherwise, the load
may not be correctly secured the next time any-
thing is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the information in the "Secur-ing a load" (
Ypage 244) and "Load distribution"
(Ypage 243) sections.
You will find information about the maximum
roof load under "Cargo tie-down points and car-
rier systems" (
Ypage 312). You will find infor-
mation about roof carriers under "Carrier sys-
tems" (
Ypage 248).
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 280).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 243).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 244).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tail-
gate/rear door is open when the engine is
running, particularly if the vehicle is moving,
exhaust fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the tail-
gate/rear door. Never drive off with the tail-
gate/rear door open.
XSecuring luggage/loads: make sure that
the luggage and/or load is secure before
every journey and at regular intervals during a
long journey, and correct it if necessary.
XDoors/tailgate: close the sliding doors and
tailgate/door.
XTire pressure: adjust the tire pressure
according to the vehicle load (Ypage 280).
XDriving style: adapt your driving style
according to the vehicle load.
Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
Load distribution243
Transporting loads
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system operates with a high volt- age. If you touch the live components, you
could receive an electric shock. There is an
increased risk of injury.
Never touch components of the ignition sys-
tem if:
Rthe engine is running or being started
Rthe key is in radio position or drive position
in the ignition lock
The live components of the ignition system are,
for example:
Rignition coils
Rspark plug connectors
Rdiagnostic sockets
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
Rhood
Roil dipstick
Rengine oil filler neck cap
Rwasher fluid reservoir cap
Rcoolant expansion tank cap
250Engine compartment
Maintenance and care

XHold support strut?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with a little more momentum.
Overview of the engine compartment
Engine compartment (example)
:
Engine oil filler neck cap (Ypage 252)
;Brake fluid reservoir cap (Ypage 255)
=Coolant expansion tank cap (Ypage 253)
?Washer fluid reservoir cap (Ypage 256)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil stains
on the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 307). You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait for five minutes.
252Engine compartment
Maintenance and care

XOpen the hood (Ypage 251).
XPull out oil dipstick:.
XWipe oil dipstick:using a lint-free cloth.
XInsert oil dipstick :back into the guide tube
as far as it will go and remove it again.
If the level is between MIN mark =and MAX
mark ;, the oil level is adequate.
XIf the oil level has dropped to or below mini-
mum mark =, open cap ?and add engine oil
(
Ypage 253).
The difference in quantity between marks ;
and =is approximately 2 US quarts (2 liters).
XClose the hood.
Adding engine oil
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil filler neck (example)
Observe the information regarding approved
motor oil under "Service products and capaci-
ties" (
Ypage 307).
XOpen the hood (Ypage 251).
XUnscrew and remove cap :.
XAdd engine oil.
XReplace cap:on the filler neck and tighten.
When doing so, make sure that the cap
engages correctly.
XCheck the oil level with the oil dipstick
(Ypage 252).
XClose the hood.
Coolant
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
Engine compartment253
Maintenance and care
Z