Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
Seats, steering wheel and mirrors ....84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking ..........................120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
On-board computer and displays ....169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
2Contents
Cleaningsee Care
Climate control
Air conditioning in the rear com-
partment ........................................ 111
Control panel for dual-zone auto-
matic climate control .................... .110
Controlling automatically ...............1 13
Cooling with air dehumidification .. 112
Defrosting the windows ................. 116
Defrosting the windshield .............. 115
Important safety notes .................. 108
Information on dual-zone auto-
matic climate control ..................... 110
Information on TEMPMATIC (air-
conditioning system) ..................... 109
Overview of systems ......................1 08
Problem with the rear window
defroster ........................................ 116
Rear-compartment air condition-
ing ................................................. 111
Refrigerant ..................................... 310
Refrigerant filling capacity ............. 310
Setting the air distribution ............. 114
Setting the air vents ......................1 18
Setting the airflow ......................... 114
Setting the temperature ................ 113
Switching air-recirculation mode
on/off ............................................ 116
Switching on/off ........................... 111
Switching residual heat on/off ...... 117
Switching the rear window
defroster on/off ............................ 116
Switching the synchronization
function on and off ........................ 115
TEMPMATIC control panel (air
conditioning) .................................. 109
Clock
Setting (vehicle without steering
wheel buttons) ............................... 176
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 39
Instrument cluster (vehicle with-
out steering wheel buttons) ............. 37
Overview .......................................... 36
see Instrument cluster Coffee cup symbol
see ATTENTION ASSIST
C
OLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 185
Adaptive Brake Assist .................... 145
Display message ............................ 214
Distance warning function ............. 144
Operation/notes ............................ 144
Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning ......................................... 268
Combination switch ............................ 96
Communications equipment
Operation ....................................... 241
Type approval/frequency .............. 303
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 179
Fuel (vehicle without steering
wheel buttons) ............................... 172
Control panel
Above the windshield ....................... 43
Center console ................................ 42
Climate control ................................ 42
Driver's door ....................................4 3
Convenience closing feature .............. 83
Convenience opening
With the SmartKey ........................ .117
Convenience opening feature ............ 82
Conversions/equipment .................... 32
Coolant (engine)
Adding ...........................................2 55
Checking the level ......................... 253
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Displaying the temperature (on-
board computer) ............................ 173
Filling capacity ............................... 310
Notes ............................................. 309
Temperature display in the instru-
ment cluster .................................. 170
Warning lamp ................................. 225
Cooling
see Climate control
8Index
Tires ............................................... 217
Vehicle ...........................................218
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 189
Driving systems .............................2 00
Engine ............................................ 198
Hiding ............................................ 189
Important safety notes .................. 189
Introduction ................................... 189
Key ................................................ 203
Lamps ............................................ 196
Setting the language ......................1 74
Tires ............................................... 201
Vehicle ...........................................2 02
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 227
Distance warning function ...............144
Door
Changing bulbs (ambient lamp) ....... 99
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Indicator lamp ................................ 229
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 136
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 128
Driver's door and front-passenger
door ...................................................... 74 Driving abroad
Fuel ..................... ........................... 137
Low
-beam headlamps .................... 137
Mercedes-Benz Service ................. 137
Driving off-road
see Off-road driving
Driving on flooded roads .................. 139
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
ESP
®(Electronic Stability Pro-
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 144
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Driving systems
Active Parking Assist ..................... 154
ATTENTION ASSIST ........................ 150
Blind Spot Assist ............................ 146
Cruise control ................................ 142
Display messages (vehicle with
steering wheel buttons) ................. 214
Lane Keeping Assist ......................1 48
PARKTRONIC ................................. 151
Rear view camera .......................... 158
Driving tips
Automatic transmission ................. 130
Brakes ...........................................1 37
Break-in period .............................. 120
Checking brake lining thickness .... 138
Downhill gradient ........................... 137
Drinking and driving ....................... 136
Driving abroad ............................... 137
Driving in mountainous areas ........1 41
Driving in winter .............................1 39
Driving on flooded roads ................ 139
Driving on wet roads ......................1 39
Exhaust check ............................... 136
Fuel ................................................ 136
General .......................................... 135
Hydroplaning ................................. 139
Icy road surfaces ........................... 139
Important safety notes .................. 120
10Index
Equipment and conversionssee Vehicle bodies
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ........ .184
Activating/deactivating (vehicle
without steering wheel buttons) .... 174
Crosswind Assist .............................6 7
Deactivating/activating ................... 66
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 194
Function/notes ................................ 65
Important safety information ........... 66
Trailer stabilization ........................... 67
Warning lamp ................................. 222
Exhaust check ................................... 136
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 92
Out of position (troubleshooting) ..... 92
Eyeglasses compartment ................. 238
F
First-aid kit......................................... 272
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 297
Fogged up-up windows
see Climate control
Frequencies
Mobile phone ................................. 303
Two-way radio ................................ 303
Front fog lamps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Switching on/off .............................. 95
Front-passenger's seat
see Seats Fuel
Additives (gasoline) ........................ 306
Consumption information .............. 306
Consumption statistics (vehicle
with steering wheel buttons) ......... 179
Consumption statistics (vehicle
without steering wheel buttons) .... 172
Displaying the current consump-
tion (vehicle with steering wheel
buttons) ......................................... 178
Displaying the current consump-
tion (vehicle without steering
wheel buttons) ............................... 173
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Driving abroad ............................... 137
Driving tips .................................... 136
Fuel content display (vehicle with-
out steering wheel buttons) ........... 171
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Grade (gasoline) ............................ 305
Important safety notes .................. 305
Problem (malfunction) ................... 133
Refueling ........................................ 132
Tank content/reserve fuel ............. 305
Fuel content
Display (vehicle without steering
wheel buttons) ............................... 171
F
uel level
Gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel tank
Problem (malfunction) ................... 133
Fuel tank
see Fuel tank
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Fuses .................................................. 276
G
Gasoline ............................................. 305
12Index
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................49
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Off-road driving
Checklist after driving off-road ...... 141
Important safety notes .................. 140
Rules for driving off-road ............... 140
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 183
Audio menu ................................... 181
Date menu ..................................... 187
Display messages .......................... 203
Factory settings ............................. 188
Important safety notes .................. 169
Instrument cluster menu ............... 186
Lights menu ................................... 187
Menu overview .............................. 178
Message memory .......................... 203
Navigation menu ............................ 180
Operating ....................................... 176 P
ermanent display ......................... 186
Service menu ................................. 185
Setting the date ............................. 187
Setting the display ......................... 186
Setting the display language .......... 186
Setting the language ...................... 186
Setting the time ............................. 187
Settings menu ............................... 186
Standard display ............................ 178
Telephone menu ............................ 182
Time menu ..................................... 187
Trip menu ...................................... 178
Vehicle menu ................................. 188
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 173
Current fuel consumption menu .... 173
Date menu ..................................... 176
Digital speedometer menu ............. 173
Display messages .......................... 189
Distance menu ............................... 172
Factory settings ............................. 174
Important safety notes .................. 169
Menu overview .............................. 172
Message memory .......................... 189
Operating ....................................... 171
Permanent display ......................... 175
Range menu ................................... 173
Setting the date ............................. 176
Setting the display ......................... 175
Setting the display language .......... 174
Setting the language ...................... 174
Setting the time ............................. 176
Settings menu ............................... 174
Standard display menu .................. 172
Time menu ..................................... 176
Trip computer menu ...................... 172
On-board computer (vehicles with
steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles with-
out steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
16Index
Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Index19
Ventilationsee Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
WarningStickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
ESP
®.............................................. 222
ESP®OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Operati on ......................................... 52
Wi
ndows
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Index25
Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction