2017 MERCEDES-BENZ METRIS towing

Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
Seats, steering wheel and mirrors ....84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking ..........................120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
On-board computer and displays ....169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
2Contents

Indicator and warning lamps in the
instrument cluster ............................... 219
Multimedia systems in brief............230
Introduction .........................................2 30
Audio 15 .............................................. 232
Stowing and features .......................238
Useful information ............................... 238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ...........................................2 39
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241
Transporting loads ............................242
Useful information ............................... 242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 245
Securing loads ..................................... 247
Carrier systems ................................... 248
Maintenance and care ......................250
Useful information ............................... 250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263
Breakdown assistance .....................270
Useful information ............................... 270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses ....................................2 76
Wheels and tires............................... 277
Useful information ............................... 277 Important safety notes ........................ 277
Operation ............................................ 277
Operation in winter .............................. 279
Tire pressure ....................................... 280
Loading the vehicle .............................. 288
What you should know about wheels
and tires .............................................. 291
Changing wheels ................................. 296
Wheel and tire combination ................. 300
Spare wheel ......................................... 301
Technical data
................................... 303
Useful information ............................... 303
Vehicle electronics .............................. 303
Identification plates .............................3 03
Service products and capacities .......... 304
Vehicle data ......................................... 311
Contents3

1, 2, 3 ...
12 V socket........................................ 241
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) ................ .204
Display message (vehicle without
steering wheel buttons) ................. 190
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 222
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating/deactivating cooling
with air dehumidification ................. 112
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 158
Detecting parking spaces .............. 155
Display message ............................ 214
Exiting a parking space .................. 157
Function/notes .............................1 54
Important safety notes .................. 154
Parking .......................................... 156
Towing a trailer .............................. 154
Add-on equipment ............................... 32
Additional indicators
Replacing bulbs .............................1 02
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 186
On-board computer (vehicle with-
out steering wheel buttons) ........... 175
Additives
Engine oil ....................................... 308
Gasoline ......................................... 306
Air bag
Display message (vehicle with
steering wheel buttons) ................. 205
Display message (vehicle without
steering wheel buttons) ................. 191 Air bags
Deployment ..................................... 56
Front air bag (driver, front
passenger) ....................................... 51
Important safety notes .................... 50
Introduction ..................................... 49
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................4 6
Si

de impact air bag .......................... 51
Window curtain air bag .................... 52
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 118
Setting the center air vents ........... 118
Setting the rear-compartment air
vents .............................................. 118
Setting the side air vents ............... 118
Air vents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assistant
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) ............ 99
Changing a bulb (tailgate) ................ 99
Changing a bulb (vanity mirror) ........ 99
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 90
Ashtray ............................................... 240
ATA (Anti-Theft Alarm system) ........... 68
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Activating/deactivating (vehicle
without steering wheel buttons) .... 175
Display messages (vehicle with
steering wheel buttons) ................. 214
4Index

Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
®settings ....................... 234
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126 Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
Rocking the
vehi
cle free ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Index5

Before driving offImportant safety notes .................. 121
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 148
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Collision warning ........................... 148
Display message ............................ 216
Important safety notes .................. 146
Monitoring range of the sensors .... 147
Notes/function .............................. 146
Trailer towing ................................. 148
Warning display ............................. 148
Blower
see Climate control
Bluetooth
®Audio ............................... 182
Brake
Display message (vehicle without
steering wheel buttons) ................. 190
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Notes ............................................. 309
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs ............................. 103
Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Brake pads/linings
New ............................................... 138 Brakes
ABS .................................................. 64
Adaptive Brake Assist .................... 145
Applying the parking brake ............ 134
BAS .................................................. 65
Brake fluid (notes) ......................... 309
Checking brake fl
uid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 204
EBD .................................................. 65
Hill start assist ............................... 123
Important safety notes .................. 137
New brake pads/linings ................ 138
Parking brake (notes) ..................... 138
Riding tips ...................................... 137
Warning lamp ................................. 221
Breakdown
Vehicle tool kit ............................... 270
see Towing away
Buttons
On the instrument cluster .............. 171
On the steering wheel .................... 176
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 267
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 264
Rear view camera .......................... 267
Roof lining ...................................... 269
6Index

Limited braking efficiency on sal-
ted roads ....................................... 138
New brake disks ............................ 138
New brake pads/linings ................ 138
Off-road driving .............................. 140
Overrun cut-off .............................. 136
Snow chains .................................. 280
Speed limitation .............................136
Towing a trailer .............................. 163
Wet road surface ........................... 138
E
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 124
Automatic engine switch-off .......... 124
Deactivating/activating ................. 125
General information ....................... 123
Important safety notes .................. 124
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 78
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 8Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine) .......... 141
Changing the power output ............. 31
Check Engine warning lamp ........... 225
Cleaning instr uctio
ns ..................... 265
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
ECO start/stop function ................ 123
Engine number ............................... 304
Irregular running ............................ 125
Jump-starting ................................. 272
Operating safety .............................. 31
Starting .......................................... 122
Starting problems .......................... 125
Switching off .................................. 135
Tow-starting (vehicle) ..................... 276
Engine electronics
Notes ............................................. 303
Problem (malfunction) ................... 125
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 253
Additives ........................................ 308
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Filling capacity ............................... 307
Information about oil consump-
tion ................................................ 308
Notes about oil grades ................... 307
Oil change ...................................... 308
Oil level (note) ............................... 252
Viscosity ........................................ 308
Index11

Limited Warranty .............................27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 176
On-board computer (vehicle with-
out steering wheel buttons) ........... 171
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 170
Overhead control panel ...................... 43
Overrevving range ............................. 170
Overrun cutoff ................................... 136
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 265
Parking ............................................... 133
Important safety notes .................. 133
Parking brake ................................ 134
Rear view camera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC Parking brake
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 195
Notes/function .............................. 134
Warning lamp ................................. 134
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 102
PARKTRONIC
Deactivating/activating ................. 153
Display messages .......................... 214
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 152
Roll-back warning .......................... 153
Trailer towing ................................. 154
Warning display ............................. 153
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 264
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 121
Visual check of the vehicle exte-
rior ................................................. 121
Program selector button .................. 129
Protection against theft
see ATA (Anti-Theft Alarm system)
Protectio n o
f the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 122
Index17

Tire size designation, load-bearing
capacity, speed rating .................... 291
Tire tread ....................................... 278
Tire tread (definition) ..................... 295
Total load limit (definition) ............. 296
Traction (definition) ....................... 296
TWR (permissible trailer drawbar
noseweight) (definition) ................. 296
Uniform Tire Quality Grading
Standards (definition) .................... 294
Wear indicator (definition) ............. 296
Wheel and tire combination ........... 300
Wheel rim (definition) .................... 294
Wheel/tire combinations ............... 300
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 276
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 154
Axle load, permissible .................... 314
Cleaning the trailer tow hitch ......... 267
Coupling up a trailer ...................... 165
Decoupling a trailer ....................... 167
Driving tips .................................... 163
Notes on retrofitting ...................... 313
Power supply ................................. 168
Trailer loads ................................... 314
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 275
Towing eye ......................................... 270
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 167
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 209
Lights display messages (vehicle
without steering wheel buttons) .... 196Trai
ler towing
Blind Spot Assist ............................ 148
ESP
®................................................ 67
PARKTRONIC ................................. 154
Permissible trailer loads and
drawbar noseweights ..................... 167
Transmission
see Automatic transmission
Transmission oil ........................ 308, 309
Transmission positions
Automatic transmission ................. 127
Display (DIRECT SELECT lever) ...... 128
Transport
Lashing straps ............................... 245
Loading guidelines ......................... 242
Stickers ......................................... 245
Vehicle ........................................... 276
Transport by rail ................................ 137
Transportation
Rail ................................................ 137
Transportation aids
Load protection net ....................... 247
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Resetting (vehicle with steering
wheel buttons) ............................... 179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Selecting the display units (vehi-
cle with steering wheel buttons) .... 186
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 175
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Index23