2017 MERCEDES-BENZ METRIS phone

Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
®settings ....................... 234
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126 Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
Rocking the
vehi
cle free ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Index5

Equipment and conversionssee Vehicle bodies
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ........ .184
Activating/deactivating (vehicle
without steering wheel buttons) .... 174
Crosswind Assist .............................6 7
Deactivating/activating ................... 66
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 194
Function/notes ................................ 65
Important safety information ........... 66
Trailer stabilization ........................... 67
Warning lamp ................................. 222
Exhaust check ................................... 136
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 92
Out of position (troubleshooting) ..... 92
Eyeglasses compartment ................. 238
F
First-aid kit......................................... 272
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 297
Fogged up-up windows
see Climate control
Frequencies
Mobile phone ................................. 303
Two-way radio ................................ 303
Front fog lamps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Switching on/off .............................. 95
Front-passenger's seat
see Seats Fuel
Additives (gasoline) ........................ 306
Consumption information .............. 306
Consumption statistics (vehicle
with steering wheel buttons) ......... 179
Consumption statistics (vehicle
without steering wheel buttons) .... 172
Displaying the current consump-
tion (vehicle with steering wheel
buttons) ......................................... 178
Displaying the current consump-
tion (vehicle without steering
wheel buttons) ............................... 173
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Driving abroad ............................... 137
Driving tips .................................... 136
Fuel content display (vehicle with-
out steering wheel buttons) ........... 171
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Grade (gasoline) ............................ 305
Important safety notes .................. 305
Problem (malfunction) ................... 133
Refueling ........................................ 132
Tank content/reserve fuel ............. 305
Fuel content
Display (vehicle without steering
wheel buttons) ............................... 171
F
uel level
Gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel tank
Problem (malfunction) ................... 133
Fuel tank
see Fuel tank
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Fuses .................................................. 276
G
Gasoline ............................................. 305
12Index

Gearshift recommendationDisplay (vehicle with steering
wheel buttons) ...............................1 77
Display (vehicle without steering
wheel buttons) ............................... 171
Genuine parts ...................................... 33
Glove box ...........................................2 38
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 294
Guide rail
Maximum tensile strength ............. 313
H
Handbrakesee Parking brake
Handling control system
see ESP
®(Electronic Stability Program)
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 96
Head restraints
Adjusting (manually) ........................ 89
Important safety notes .................... 89
Removing/installing ........................ 89
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 100
Fogging up ....................................... 97
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 102
Switching on/off .............................. 96
Hill start assist .................................. 123
Hood
Closing ........................................... 251
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................. 250
Opening ......................................... 251 Hydroplaning
..................................... 139
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 171
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ........................................... 38
Instrument cluster lighting .............. 169
Interior lighting
Automatic control ............................ 97
Delayed switch-off (on-board
computer) ...................................... 188
General notes .................................. 97
Manual control ................................. 98
Notes on changing bulbs ................. 98
Overview .......................................... 97
Reading lamp ................................... 97
Rear interior light in the grab han-
dle .................................................... 98
Replacing bulbs ............................... 98
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................... 98
Switching the cargo compartment
lighting on/off (dashboard) .............. 98
Switching the rear compartment
lighting on centrally ......................... 98
Index13

Load protection net...........................247
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 313
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 209
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Driving abroad ............................... 137
Replacing bulbs .............................1 01
Switching on/off .............................. 95
Lumbar support ................................... 85
M
M+S tires............................................ 279
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum speed
Speed limitation .............................1 36
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 182
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 203
On-board computer (vehicle with-
out steering wheel buttons) ........... 189 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 92
Important safety notes .................... 91
Rear-view mirror .............................. 92
see Vanity mirror
Mobile phone
Type approval/frequency .............. 303
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 299
Mounting a new wheel ................... 298
Preparing the vehicle ..................... 297
Raising the vehicle ......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Securing the vehicle against roll-
ing away ........................................ 297
MP3
Operation ....................................... 182
Multimedia system
Important safety notes .................. 230
N
NavigationMenu (on-board computer) ............ 180
Notes on breaking-in a new vehi-
cle ....................................................... 120
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test ............................... 55
Occupant safety
Air bags ........................................... 49
Index15

Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................49
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Off-road driving
Checklist after driving off-road ...... 141
Important safety notes .................. 140
Rules for driving off-road ............... 140
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 183
Audio menu ................................... 181
Date menu ..................................... 187
Display messages .......................... 203
Factory settings ............................. 188
Important safety notes .................. 169
Instrument cluster menu ............... 186
Lights menu ................................... 187
Menu overview .............................. 178
Message memory .......................... 203
Navigation menu ............................ 180
Operating ....................................... 176 P
ermanent display ......................... 186
Service menu ................................. 185
Setting the date ............................. 187
Setting the display ......................... 186
Setting the display language .......... 186
Setting the language ...................... 186
Setting the time ............................. 187
Settings menu ............................... 186
Standard display ............................ 178
Telephone menu ............................ 182
Time menu ..................................... 187
Trip menu ...................................... 178
Vehicle menu ................................. 188
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 173
Current fuel consumption menu .... 173
Date menu ..................................... 176
Digital speedometer menu ............. 173
Display messages .......................... 189
Distance menu ............................... 172
Factory settings ............................. 174
Important safety notes .................. 169
Menu overview .............................. 172
Message memory .......................... 189
Operating ....................................... 171
Permanent display ......................... 175
Range menu ................................... 173
Setting the date ............................. 176
Setting the display ......................... 175
Setting the display language .......... 174
Setting the language ...................... 174
Setting the time ............................. 176
Settings menu ............................... 174
Standard display menu .................. 172
Time menu ..................................... 176
Trip computer menu ...................... 172
On-board computer (vehicles with
steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles with-
out steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
16Index

Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Index19

Starting (engine)................................ 122
Status overview (on-board com-
puter) .................................................. 184
Steering
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Warning lamps ...............................2 29
Steering wheel
Adjusting ......................................... 91
Button overview ............................... 41
Buttons (on-board computer) ......... 176
Cleaning ......................................... 268
Paddle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 38
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires ..................................... 279
Sun visor
Changing a bulb (mirror lamp) ......... 99
Overview ........................................ 239
Surround lighting (on-board com-
puter) ..................................................1 87
Switching air-recirculation mode
on/off ................................................. 116
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 170
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs .............................1 03Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Tailgate
Changing bulbs (ambient lamp) ....... 99
Changing bulbs (signal and ambi-
ent light) ........................................ 100
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 78
Opening dimensions ......................3 11
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Technical data
Capacities ...................................... 304
Cargo tie-down points .................... 312
Guide rail ....................................... 313
Loading rails .................................. 313
Roof carrier .................................... 313
Tires/wheels ................................. 300
Trailer tow hitch ............................. 313
Vehicle data ................................... 311
Vehicle dimensions ........................ 311
Telephone
Accepting a call ............................. 183
Display message ............................ 219
Introduction ................................... 182
Number from the phone book ........ 183
Redialing ........................................ 183
Rejecting/ending a call ................. 183
Temperature
Coolant (display in the instrument
cluster) .......................................... 170
Coolant (display in the on-board
computer) ...................................... 173
Outsi de te
mperature ...................... 170
Setting (climate control) ................ 113
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Index21

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction