Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
Seats, steering wheel and mirrors ....84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking ..........................120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
On-board computer and displays ....169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
2Contents
Seat belt ........................................ 269
Seat cover ..................................... 268
Sensors ......................................... 266
Sliding door ................................... 267
Steering wheel ............................... 268
Trim pieces .................................... 268
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266
Cargo compartment
Options .......................................... 244
Seating ............................................ 86
Cargo compartment lamp
Changing bulbs ................................ 99
Cargo compartment lighting
Switching on centrally ...................... 98
Switching on locally ......................... 98
Cargo tie-down rings
Permissible tensile load ................. 312
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 188
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 188
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ........ 99
Halogen headlamps ....................... 100
Mirror lamp in the headliner ............ 99
Signal and ambient light in the tail-
gate ............................................... 100
Trunk lamp in the side trim panel .... 99
Changing bulbs
Additional turn signals ................... 102
Ambient lamp in tailgate .................. 99
Backup lamps ................................ 103 Brake lamps ................................... 103
Cargo compartment lamp ................ 99
Daytime running lamps .................. 102
High-beam headlamps ................... 102
Installing/removing a rear lamp
cluster ........................................... 103
Installi
ng/removing the cover in
the wheel arch ............................... 101
Installing/removing the tail lamp ... 103
Interior light ..................................... 98
Interior lighting ................................ 98
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs) ............................................. 102
Parking lamps ................................ 102
Rear fog lamp ................................ 103
Rear interior light in the headliner ... 99
Standing lamps (front) ................... 102
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Trunk lamp in the headliner ............. 98
Turn signals (front) ......................... 102
Turn signals (rear) .......................... 103
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 267
Index7
Load protection net...........................247
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 313
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 209
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Driving abroad ............................... 137
Replacing bulbs .............................1 01
Switching on/off .............................. 95
Lumbar support ................................... 85
M
M+S tires............................................ 279
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum speed
Speed limitation .............................1 36
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 182
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 203
On-board computer (vehicle with-
out steering wheel buttons) ........... 189 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 92
Important safety notes .................... 91
Rear-view mirror .............................. 92
see Vanity mirror
Mobile phone
Type approval/frequency .............. 303
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 299
Mounting a new wheel ................... 298
Preparing the vehicle ..................... 297
Raising the vehicle ......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Securing the vehicle against roll-
ing away ........................................ 297
MP3
Operation ....................................... 182
Multimedia system
Important safety notes .................. 230
N
NavigationMenu (on-board computer) ............ 180
Notes on breaking-in a new vehi-
cle ....................................................... 120
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test ............................... 55
Occupant safety
Air bags ........................................... 49
Index15
Hill start assist ............................... 123
Q
QR codeRescue card .....................................3 4
Qualified specialist workshop ........... 31
R
Radiator cover.....................................3 3
Radio
Important safety notes .................. 230
Selecting a station ......................... 181
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Radio/navigation
Important safety notes .................. 230
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 104
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 188
Setting the sensitivity (vehicle
without steering wheel buttons) .... 175
Reading lamp ....................................... 97
Rear bench seat
EASY-ENTRY/EXIT feature ............... 87
General notes .................................. 86
Installation options .......................... 86
Removing/installing (standard
rear bench seat) ............................... 88
Seat anchorage ................................ 86
Seat rails .......................................... 86
Seating variants ............................... 86
Rear compartment
Activating/deactivating climate
control ........................................... 111
Seating variants ............................... 86
Setting the air vents ...................... 118
Setting the temperature ................ 113
Switching the interior lighting on/off .................................................... 98 Rear door
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 79
Indicator lamp ................................ 229
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 311
Opening/closing from inside ........... 80
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 79
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steeri
ng wheel buttons) ........... 197
Replacing bulbs ............................. 103
Switching on/off .............................. 95
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 162
Function/notes ............................. 158
General notes ................................ 158
Important safety notes .................. 159
Messages in the display ................. 160
Reverse parking ............................. 161
Switching on/off ........................... 159
Rear window defroster
Problem (malfunction) ................... 116
Switching on/off ........................... 116
Rear window wiper
Replacing the wiper blade .............. 106
Switching on/off ........................... 104
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 92
Recuperation display ........................ 173
Recycling
see Protection of the environment
18Index
Cockpit
FunctionPage
:Steering wheel paddle shift-
ers130
;• Cup holder239
• Ashtray240
=Combination switch96
?PARKTRONIC warning indi-
cators151
AHorn
B• Instrument cluster (vehicle
without steering wheel but-
tons)
37
• Instrument cluster (vehicle
with steering wheel buttons)39
CDIRECT SELECT lever126
DCenter console control panel42
ERear-view mirror91
F• Overhead control panel43
• Interior lamp97
GGlove box238
HCup holder239
FunctionPage
I• 12 V socket241
• Cigarette lighter240
JIgnition lock121
KAdjusts the steering wheel91
LDiagnostics connection31
Opens the hood251
MApplies the parking brake134
NDoor control panel43
OReleases the parking brake134
PLight switch94
Q• Coin/card holder
• Driving system control
panel
ÇDeactivates/activates
Lane Keeping Assist148
c Deactivates/activates
PARKTRONIC151
RCruise control lever142
36Cockpit
At a glance
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Rear-view mirror
XAnti-glare mode:push anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting manually
XBefore starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically
XBefore pulling away, turn the key to position 1
or 2in the ignition lock.
XPress the Zbutton for the left exterior
mirror or the \button for the right exterior
mirror.
The indicator lamp for the button switches on
and the selected exterior mirror can be adjus-
ted.
The indicator lamp goes out again after some
time.
XIf the indicator lamp for button Zor\
lights up, press adjustment button 7up or
down, to the right or left.
Adjust the exterior mirrors in such a way that
you have a good overview of traffic condi-
tions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Disengaged exterior mirrors
If an exterior mirror has been pushed out of
position, proceed as follows:
XMove the exterior mirror into the correct posi-
tion manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual.
Exterior mirror heating
i
Vehicles without rear window defroster:
when the temperature is below 15 °C the
mirror heating switches on automatically
after engine start and remains on.
iVehicles with rear window defroster: at
temperatures below 15 °C, the mirror heating
switches on automatically after engine start
for 10 min. In addition, mirror heating can be switched on together with the rear window
defroster.
XTo switch the mirror heating on manually:
turn the key to position 2in the ignition lock.
XPress the ¤button on the control panel.
If the indicator lamp in the ¤button lights
up, both the mirror heating and the rear win-
dow defroster are switched on.
92Mirrors
Seats, steering wheel and mirrors
Control panel for the air-conditioning system
:Sets the temperature (Ypage 113)
z Defrosts the windshield (
Ypage 115)
;/Switches the rear-compartment air conditioning on/off (Ypage 111)
=_Sets the air distribution (Ypage 114)
¯ Defrosts the windshield (
Ypage 115)
?hActivates/deactivates air-recirculation mode (Ypage 116)
AKSets the airflow (Ypage 114)
z Defrosts the windshield (
Ypage 115)
B¿Switches the cooling with air dehumidification function on/off (Ypage 112)
C¤Switches the rear window defroster and mirror heating on/off (Ypage 116)
Optimum use of the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †).Only
ch ange the temperature in small increments.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h
switch comes on when the function is
switched on.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 123).
Overview of climate control systems109
Climate control
Control panel for dual-zone automatic climate control
:Sets temperature to the left and at rear (only for vehicles with rear air conditioning)
(Ypage 113)
;ÃActivates automatic mode – controls the climate control automatically (Ypage 113)
=¬Defrosts the windshield (Ypage 115)
?KIncreases the airflow (Ypage 114)
AÄSets the air distribution (Ypage 114)
BDisplay
ChSwitches air-recirculation mode on or off (Ypage 116)
D/Switches operation to rear air conditioning (2nd menu level) (Ypage 111)
ESets temperature to the right and at rear (only for vehicles with rear air conditioning)
(Ypage 113)
F0Switches synchronization on or off (Ypage 115)
G¿Switches the cooling with air dehumidification function on or off (Ypage 112)
HIReduces the airflow (Ypage 114)
I¤Switches the rear window defroster and mirror heating on or off (Ypage 116)
JÌSwitches the residual heat utilization on or off (Ypage 117)
Optimum use of dual-zone automatic
climate control
Below, you can find a number of notes and rec-
ommendations to help you use dual-zone auto-
matic climate control optimally.
RActivate automatic mode. All basic functions
are controlled automatically. The indicator
lamp in the Ãswitch comes on when the
function is switched on.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ button comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †) for both
sides. Only change the temperature in small
increments.
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again. The
indicator lamp in the ¬button comes on
when the function is switched on.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h button comes on when the function is
switched on.
110Overview of climate control systems
Climate control