2017 MERCEDES-BENZ METRIS service

Welcome to the world of Mercedes-Benz
Before you first drive off, read the Operating
Instructions carefully and familiarize yourself
with your vehicle. Please adhere to the informa-tion and warning notes in this Operating Instruc-
tions for your own safety and to ensure a longer operating duration of the vehicle. Failure to
observe the instructions may lead to damage to
the vehicle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
RModel
ROrder
RCountry specification
RAvailability
The illustrations in this Operating Instructions
show a left-hand-drive vehicle. The location of
vehicle parts and controls for right-hand drive
vehicles differ accordingly.
Mercedes-Benz is constantly updating its vehi-
cles to the state of the art.
Mercedes-Benz reserves the right to introduce
changes in:
RDesign
REquipment
RTechnology
Therefore, the descriptions provided may occa- sionally differ from your own vehicle.
The following are integral parts of the vehicle:
ROperating Instructions
RMaintenance or Service Booklet
REquipment-dependent operating instructions
Keep these printed documents in the vehicle at
all times. Should you sell the vehicle, always
pass the documents on to the new owner.
4475842503
É4475842503TËÍ

Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
Seats, steering wheel and mirrors ....84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking ..........................120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
On-board computer and displays ....169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
2Contents

Indicator and warning lamps in the
instrument cluster ............................... 219
Multimedia systems in brief............230
Introduction .........................................2 30
Audio 15 .............................................. 232
Stowing and features .......................238
Useful information ............................... 238
Stowage spaces and stowage com-
partments ............................................ 238
Sun visors ............................................ 239
Cup holder ...........................................2 39
Bottle holder ........................................ 240
Ashtray ................................................ 240
Cigarette lighter ................................... 240
12 V socket ......................................... 241
Mobile communications equipment ..... 241
Transporting loads ............................242
Useful information ............................... 242
Loading guidelines ............................... 242
Load distribution ................................. 243
Securing loads ..................................... 244
Lashing straps ..................................... 245
Securing loads ..................................... 247
Carrier systems ................................... 248
Maintenance and care ......................250
Useful information ............................... 250
Engine compartment ........................... 250
Maintenance ........................................ 257
Battery ................................................. 258
Care ..................................................... 263
Breakdown assistance .....................270
Useful information ............................... 270
Where will I find...? .............................. 270
Flat tire ................................................ 272
Jump-starting ....................................... 272
Tow-starting and towing away ............. 274
Electrical fuses ....................................2 76
Wheels and tires............................... 277
Useful information ............................... 277 Important safety notes ........................ 277
Operation ............................................ 277
Operation in winter .............................. 279
Tire pressure ....................................... 280
Loading the vehicle .............................. 288
What you should know about wheels
and tires .............................................. 291
Changing wheels ................................. 296
Wheel and tire combination ................. 300
Spare wheel ......................................... 301
Technical data
................................... 303
Useful information ............................... 303
Vehicle electronics .............................. 303
Identification plates .............................3 03
Service products and capacities .......... 304
Vehicle data ......................................... 311
Contents3

Crosswind Assist................................ .67
Cruise control
Activating ...................................... .143
Activation conditions ..................... 143
Cruise control lever ....................... 142
Deactivating ................................... 143
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Displaying the speed ..................... 142
Driving system ............................... 142
Function/notes ............................. 142
Important safety notes .................. 142
Problem (malfunction) ................... 144
Resuming the stored speed ........... 143
Setting a speed .............................. 143
Storing and maintaining current
speed ............................................. 143
Cup holder ......................................... 240
Important safety notes .................. 239
Cup holder
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Date
Setting (vehicle with steering
wheel buttons) ............................... 187
Setting (vehicle without steering
wheel buttons) ............................... 176
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Changing bulbs .............................. 102
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 197 Switching on/off (switch) ................ 95
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 31
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 187
Interior lighting .............................. 188
Diagnostics connection
Operating safety and vehicle
approval ........................................... 31
Digital speedometer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 173
Dimensions ........................................ 311
DIRECT SELECT lever
Automatic transmission ................. 126
Display
Function/notes (vehicle with
steering wheel buttons) ................. 177
Function/notes (vehicle without
steering wheel buttons) ................. 171
Permanent display (vehicle with
steering wheel buttons) ................. 186
Permanent display (vehicle with-
out steering wheel buttons) ........... 175
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Safety systems .............................. 204
Service i
nterval display .................. 257
Display message (vehicle without
steering wheel buttons)
Safety systems .............................. 190
Service interval display .................. 257
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 203
Driving systems ............................. 214
Engine ............................................ 212
Hiding ............................................ 203
Important safety notes .................. 203
Introduction ................................... 203
Key ................................................ 219
Lights ............................................. 209
Setting the language ...................... 186
Index9

Tires ............................................... 217
Vehicle ...........................................218
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 189
Driving systems .............................2 00
Engine ............................................ 198
Hiding ............................................ 189
Important safety notes .................. 189
Introduction ................................... 189
Key ................................................ 203
Lamps ............................................ 196
Setting the language ......................1 74
Tires ............................................... 201
Vehicle ...........................................2 02
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 227
Distance warning function ...............144
Door
Changing bulbs (ambient lamp) ....... 99
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Indicator lamp ................................ 229
Doors
Central locking/unlocking
(SmartKey) ....................................... 69
Control panel ................................... 43
Emergency locking ........................... 71
Emergency unlocking ....................... 71
Drinking and driving ......................... 136
Drinks holder
see Bottle holder
Drive program
Automatic transmission ................. 129
Display (DIRECT SELECT lever) ...... 128
Driver's door and front-passenger
door ...................................................... 74 Driving abroad
Fuel ..................... ........................... 137
Low

-beam headlamps .................... 137
Mercedes-Benz Service ................. 137
Driving off-road
see Off-road driving
Driving on flooded roads .................. 139
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) .............. 65
EBD (electronic brake force distri-
bution) ............................................. 65
ESP
®(Electronic Stability Pro-
gram) ............................................... 65
Important safety information ........... 64
Overview .......................................... 64
Driving system
COLLISION PREVENTION ASSIST .. 144
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Driving systems
Active Parking Assist ..................... 154
ATTENTION ASSIST ........................ 150
Blind Spot Assist ............................ 146
Cruise control ................................ 142
Display messages (vehicle with
steering wheel buttons) ................. 214
Lane Keeping Assist ......................1 48
PARKTRONIC ................................. 151
Rear view camera .......................... 158
Driving tips
Automatic transmission ................. 130
Brakes ...........................................1 37
Break-in period .............................. 120
Checking brake lining thickness .... 138
Downhill gradient ........................... 137
Drinking and driving ....................... 136
Driving abroad ............................... 137
Driving in mountainous areas ........1 41
Driving in winter .............................1 39
Driving on flooded roads ................ 139
Driving on wet roads ......................1 39
Exhaust check ............................... 136
Fuel ................................................ 136
General .......................................... 135
Hydroplaning ................................. 139
Icy road surfaces ........................... 139
Important safety notes .................. 120
10Index

Limited braking efficiency on sal-
ted roads ....................................... 138
New brake disks ............................ 138
New brake pads/linings ................ 138
Off-road driving .............................. 140
Overrun cut-off .............................. 136
Snow chains .................................. 280
Speed limitation .............................136
Towing a trailer .............................. 163
Wet road surface ........................... 138
E
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 124
Automatic engine switch-off .......... 124
Deactivating/activating ................. 125
General information ....................... 123
Important safety notes .................. 124
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 78
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 8Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine) .......... 141
Changing the power output ............. 31
Check Engine warning lamp ........... 225
Cleaning instr uctio
ns ..................... 265
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
ECO start/stop function ................ 123
Engine number ............................... 304
Irregular running ............................ 125
Jump-starting ................................. 272
Operating safety .............................. 31
Starting .......................................... 122
Starting problems .......................... 125
Switching off .................................. 135
Tow-starting (vehicle) ..................... 276
Engine electronics
Notes ............................................. 303
Problem (malfunction) ................... 125
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 253
Additives ........................................ 308
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Filling capacity ............................... 307
Information about oil consump-
tion ................................................ 308
Notes about oil grades ................... 307
Oil change ...................................... 308
Oil level (note) ............................... 252
Viscosity ........................................ 308
Index11

Load protection net...........................247
Loading guidelines ............................ 242
Loading rails
Maximum tensile strength ............. 313
Loads
Securing ........................................ 244
Transporting .................................. 242
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 209
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Driving abroad ............................... 137
Replacing bulbs .............................1 01
Switching on/off .............................. 95
Lumbar support ................................... 85
M
M+S tires............................................ 279
Maintenance ...................................... 257
Maintenance points under the
hood .................................................... 252
Maximum speed
Speed limitation .............................1 36
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 182
Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 272
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 203
On-board computer (vehicle with-
out steering wheel buttons) ........... 189 Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 92
Important safety notes .................... 91
Rear-view mirror .............................. 92
see Vanity mirror
Mobile phone
Type approval/frequency .............. 303
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 299
Mounting a new wheel ................... 298
Preparing the vehicle ..................... 297
Raising the vehicle ......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Securing the vehicle against roll-
ing away ........................................ 297
MP3
Operation ....................................... 182
Multimedia system
Important safety notes .................. 230
N
NavigationMenu (on-board computer) ............ 180
Notes on breaking-in a new vehi-
cle ....................................................... 120
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test ............................... 55
Occupant safety
Air bags ........................................... 49
Index15

Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................49
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Off-road driving
Checklist after driving off-road ...... 141
Important safety notes .................. 140
Rules for driving off-road ............... 140
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 183
Audio menu ................................... 181
Date menu ..................................... 187
Display messages .......................... 203
Factory settings ............................. 188
Important safety notes .................. 169
Instrument cluster menu ............... 186
Lights menu ................................... 187
Menu overview .............................. 178
Message memory .......................... 203
Navigation menu ............................ 180
Operating ....................................... 176 P
ermanent display ......................... 186
Service menu ................................. 185
Setting the date ............................. 187
Setting the display ......................... 186
Setting the display language .......... 186
Setting the language ...................... 186
Setting the time ............................. 187
Settings menu ............................... 186
Standard display ............................ 178
Telephone menu ............................ 182
Time menu ..................................... 187
Trip menu ...................................... 178
Vehicle menu ................................. 188
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 173
Current fuel consumption menu .... 173
Date menu ..................................... 176
Digital speedometer menu ............. 173
Display messages .......................... 189
Distance menu ............................... 172
Factory settings ............................. 174
Important safety notes .................. 169
Menu overview .............................. 172
Message memory .......................... 189
Operating ....................................... 171
Permanent display ......................... 175
Range menu ................................... 173
Setting the date ............................. 176
Setting the display ......................... 175
Setting the display language .......... 174
Setting the language ...................... 174
Setting the time ............................. 176
Settings menu ............................... 174
Standard display menu .................. 172
Time menu ..................................... 176
Trip computer menu ...................... 172
On-board computer (vehicles with
steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles with-
out steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostics interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
16Index