Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
®settings ....................... 234
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126 Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
Rocking the
vehi
cle free ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Index5
Seat belt ........................................ 269
Seat cover ..................................... 268
Sensors ......................................... 266
Sliding door ................................... 267
Steering wheel ............................... 268
Trim pieces .................................... 268
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266
Cargo compartment
Options .......................................... 244
Seating ............................................ 86
Cargo compartment lamp
Changing bulbs ................................ 99
Cargo compartment lighting
Switching on centrally ...................... 98
Switching on locally ......................... 98
Cargo tie-down rings
Permissible tensile load ................. 312
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 188
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 188
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ........ 99
Halogen headlamps ....................... 100
Mirror lamp in the headliner ............ 99
Signal and ambient light in the tail-
gate ............................................... 100
Trunk lamp in the side trim panel .... 99
Changing bulbs
Additional turn signals ................... 102
Ambient lamp in tailgate .................. 99
Backup lamps ................................ 103 Brake lamps ................................... 103
Cargo compartment lamp ................ 99
Daytime running lamps .................. 102
High-beam headlamps ................... 102
Installing/removing a rear lamp
cluster ........................................... 103
Installi
ng/removing the cover in
the wheel arch ............................... 101
Installing/removing the tail lamp ... 103
Interior light ..................................... 98
Interior lighting ................................ 98
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs) ............................................. 102
Parking lamps ................................ 102
Rear fog lamp ................................ 103
Rear interior light in the headliner ... 99
Standing lamps (front) ................... 102
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Trunk lamp in the headliner ............. 98
Turn signals (front) ......................... 102
Turn signals (rear) .......................... 103
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 267
Index7
Limited braking efficiency on sal-
ted roads ....................................... 138
New brake disks ............................ 138
New brake pads/linings ................ 138
Off-road driving .............................. 140
Overrun cut-off .............................. 136
Snow chains .................................. 280
Speed limitation .............................136
Towing a trailer .............................. 163
Wet road surface ........................... 138
E
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 124
Automatic engine switch-off .......... 124
Deactivating/activating ................. 125
General information ....................... 123
Important safety notes .................. 124
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 78
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 8Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine) .......... 141
Changing the power output ............. 31
Check Engine warning lamp ........... 225
Cleaning instr uctio
ns ..................... 265
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
ECO start/stop function ................ 123
Engine number ............................... 304
Irregular running ............................ 125
Jump-starting ................................. 272
Operating safety .............................. 31
Starting .......................................... 122
Starting problems .......................... 125
Switching off .................................. 135
Tow-starting (vehicle) ..................... 276
Engine electronics
Notes ............................................. 303
Problem (malfunction) ................... 125
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 253
Additives ........................................ 308
Checking the oil level using the
dipstick .......................................... 252
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Filling capacity ............................... 307
Information about oil consump-
tion ................................................ 308
Notes about oil grades ................... 307
Oil change ...................................... 308
Oil level (note) ............................... 252
Viscosity ........................................ 308
Index11
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb, speed bump or pothole
Ra heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
30Introduction
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction33
Z
Instrument cluster (vehicles without steering wheel buttons)
Displays and controls
FunctionPage
:Speedometer170
;Display171
=Tachometer170
?f, g
Adjusts th einstrumen tclus -
te rlighting16 9
Changes value sor setting sor
scrolls in list s171
FunctionPag e
A3
Selects asubmen uor reset
value s171
BÈ
Selects th emen uor display17 1
iYou can fin dinformation about displayin g
th eoutside temperature or th ecoolan ttem-
peratur ein th edisplay under:
R"Outside temperature display"
(Ypage 170)
R"Coolan ttemperature gauge "
(Ypage 170)
Instrument cluster (vehicles without steering wheel buttons)37
At a glance
Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp:
shows you whether the front-passenger front air
bag is deactivated.
XTurn the SmartKey to position 1or2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then displays the status of the front-passenger
front air bag. If the status of the front-passenger
front air bag changes while the vehicle is in
motion, an air bag display message may appear
in the instrument cluster:
Rin vehicles without steering wheel buttons
(Ypage 191)
Rin vehicles with steering wheel buttons
(Ypage 205)
When the front-passenger seat is occupied,
always pay attention to the PASSENGER AIR
BAG OFF indicator lamp. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
Ris lit : the front-passenger front air bag is
deactivated. It will then not be deployed in the
event of an accident.
Ris not lit : the front-passenger front air bag is
enabled. If, in the event of an accident, all
deployment criteria are met, the front-
passenger front air bag is deployed.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front-passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
GWARNING
If you secure a child in a child restraint system on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been deactivated. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
NEVER use a rearward-facing child restraint
on a seat protected by an ACTIVE FRONT AIR
BAG in front of it; DEATH or SERIOUS INJURY
to the child can occur.
Occupant safety53
Safety
Z
XTo unlock the sliding doors and the tail-
gate or rear door only: press the5but-
ton.
The turn signals flash once.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rthe anti-theft protection is armed again.
XTo lock centrally: press the&button.
The indicator lamps flash three times if:
Rthe anti-theft protection is armed.
Rall the doors and the tailgate or rear door
are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(
Ypage 70).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
Rusing the on-board computer on vehicles with
steering wheel buttons (Ypage 188)
Rat a specialist qualified workshop for vehicles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goe s o
n in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactivated
in the on-board computer (
Ypage 187).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
Rthe driver's and front-passenger door (Cargo
Van)
or
Rthe driver's door (Passenger Van)
XTo change the setting: press and hold down
the % and& buttons simultaneously
until the battery check lamp flashes twice
(
Ypage 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the & or% button to:
Rlock or
Runlock the vehicle
The key now functions as follows:
XTo unlock the driver's door or front doors: press the %button once.
XTo unlock centrally: briefly press the%
button twice.
XTo lock centrally: press the&button.
XTo restore factory settings: press and hold
down the %and& buttons simultane-
ously until the battery check lamp flashes
twice (
Ypage 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
Ypage 68).
The alarm can be stopped in the following two
ways:
XPress the %or& button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
70Key
Opening and closing