2017 MERCEDES-BENZ GLC SUV display

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
RtheF indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, theCall
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in the ïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
298Features
Stowage and features

The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 132).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
Features299
Stowage and features
Z

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
300Features
Stowage and features

existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see theRoadside Assistance Con‐
nectedmessage in the display. If the Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 132).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 32).
Information on Roadside Assistance
(
Ypage 29).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do
youwanttostart route guidance? DestinationReceived destination has been savedin "Previous destinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
Features301
Stowage and features
Z

Where possible, let the engine cool down andtouch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
Checking coolant level
Checking the coolant level (example)
XPark the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 132).
or
XPress the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (
Ypage 133).
XCheck the coolant temperature display in the
instrument cluster (Ypage 36).
The coolant temperature must be below
158 ‡ (70 †).
XTurn the SmartKey to position gin the igni-
tion lock (Ypage 132).
or
XPress the Start/Stop button once on vehicles with KEYLESS-GO or the KEYLESS-GO start
function (
Ypage 133).
XSlowly turn cap :half a turn counter-clock-
wise and allow excess pressure to escape.
XTurn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler neck
when warm, there is enough coolant in expan-
sion tank ;.
XIf necessary, add coolant that has been tested
and approved by Mercedes-Benz.
XReplace cap :and turn it clockwise as far as
it will go.
For further information on coolant, see
(
Ypage 368).
Engine compartment309
Maintenance and care
Z

Adding washer fluid to the windshield
washer system
GWARNING
Windshield washer concentrate could ignit eif
it comes int ocontact wit hhot engin ecompo -
nent sor th eexhaust system. There is aris kof
fir eand injury.
Mak esur ethat no windshield washer con-
centrat eis spilled next to th efiller neck .
Example: addin gliquid to th ewindshield
washer system
XTo open :pull cap :upwards by th etab and
open .
XAddth epremixed washer fluid .
XTo close:press cap :onto th efiller neck
until it engages.
If th ewasher fluid level drops belo wtherecom-
mended minimum fluid level of 1. 1US qt (1. 0l),
a message appear sin th emultifunction display
prompting you to add washer fluid (
Ypage 254).
Further information on washer fluid
(
Ypage 369).
ASSYST PLUS
Service message
The ASSYS TPLU Sservic einterval display
inform syou of th enext servic edue date.
Information on th etyp eof servic eand servic e
intervals (see th eseparat eMaintenance Book -
let).
Further information can be obtained at aquali-
fie dspecialis tworkshop ,e.g. an authorize d
Mercedes-Benz Center, or at
http://www.mbusa.co m(US Aonly).
iThe ASSYS TPLU Sservic einterval display
does no tsho wany information on th eengin e
oil level. Observ eth enote son th eengin eoil
level (
Ypage 307).
The multifunction display shows aservic emes -
sage for several seconds, for example:
RServic e Ain XX Day s
RService ADue
RServic e AOverdu eby XX Day s
Dependingon th eoperating condition sof th e
vehicle, th eremaining time or distanc euntil th e
next servic edue dat eis displayed.
The lette rA
or B,possibl yin connection wit h a
number or another letter, indicates th etyp eof
service. A
standsfor aminor servic eand Bfora
major service.
You can obtain further information from an
authorize dMercedes-Benz Center.
The ASSYS TPLU Sservic einterval display does
no ttak eint oaccoun tany periods of time during
whic hth ebattery is disconnected.
Maintainin gth etime-dependen tservic esched-
ule:
XNot edown th eservic edue dat edisplayed in
th emultifunction display before disconnect -
ing th ebattery.
or
XAfte rreconnecting th ebattery, subtrac tth e
battery disconnection periods from th eser -
vic edat eshown on th edisplay.
Hiding a service message
XPress th ea or% buttonon th esteering
wheel.
Displaying service messages
XSwitc hon th eignition .
XUseò on thesteering whee lto call up th e
list of menus.
XPress 9or: on thesteering whee lto
select th eServic emenuand confirm wit h
a.
XPress 9or: on thesteering whee lto
select th eASSYST PLU Ssubmenuand con-
fir m wit ha.
The servic edue dat eappear sin th emulti-
function display.
310ASSYST PLUS
Maintenance and care

Information about Service
Resetting the ASSYST PLUS service
interval display
!If th eASSYS TPLU Sservic einterval display
has been inadvertentl yreset ,this setting can
be correcte dat aqualified specialist work-
shop.
Hav eservic ewor kcarried out as describe din
th eMaintenance Booklet .This may otherwise
lead to increased wear and damag eto th e
major assemblies or th evehicle.
A qualified specialist workshop, e.g. an author-
ize dMercedes-Ben zCenter, will reset th e
ASSYS TPLU Sservic einterval display after th e
servic ewor khas been carried out .You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specifie dmaintenance interval takes only
th enormal operation of th evehicl eint o
account. Under arduous operating condition sor
increased load on th evehicle, maintenance
wor kmust be carried out mor efrequently, for
example:
RRegular cit ydriving wit hfrequen tintermedi-
ate stops
RIf th evehicl eis primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
Rif th eengin eis often lef tidlin gfor lon gperiods
Under these or similar conditions, have, for
example, th eair filter, engin eoil and oil filter
replace dor changed mor efrequently. Under
arduous operating conditions, th etires must be
checke dmor eoften .Further information can be
obtained at aqualified specialist workshop, e.g.
an authorize dMercedes-Ben zCenter.
Driving abroad
An extensive Mercedes-Ben zService network is
also available in other countries .You can obtain
further information from any authorize d
Mercedes-Ben zCenter.
Care
General notes
!
Fo rcleaning your vehicle, do no tuse any of
th efollowing:
Rdry, roug hor har dcloth s
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do no tscrub.
Do no ttouch th esurfaces or protective film s
wit hhar dobjects ,e.g. arin gor ice scraper.
You could otherwise scratch or damag eth e
surfaces and protective film .
!Do notpark your vehicl efor alon gperiod of
time directly after cleaning ,particularly after
cleaning th ewhee lrim wit hwhee lcleaner.
Whee lcleane rcan lead to th eincreased cor-
rosion of th ebrak edisc sand pads. Therefore,
driv efor afew minute safter cleaning .By
heating up th ebrakes, th ebrak edisc sand
pads dry. The vehicl ecan then be parked for a
lon gperiod of time.
HEnvironmental not e
Dispose of empty packaging and cleaning
cloth sin an environmentally responsible man -
ner.
Regular car eof your vehicl eis acondition for
retaining th equalit yin th elon gterm .
Use car eproducts and cleaning agents recom-
mended and approve dby Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washing
th evehicle. Ther eis aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full braking power is restored .
!When DISTRONICPLU Sor th eHOLD func-
tion is activated, th evehicl ebrakes automat -
ically in certain situations.
Care311
Maintenance and care
Z

Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 132).
or
XPress the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (
Ypage 133).
XOpen the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
XTo clean the camera: use clean water and a
soft cloth to clean camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
316Care
Maintenance and care