
Adding your own favorite
XSelectVehicl eQClimate Contro l.
XPress and hold theg buttonuntil th e
favorite sare displayed.
XAd d a favorite at th edesired position.
If afavorite has already been added at this
position, it will be overwritten .
Climate control settings
General notes
You can adjust th eclimat econtrol settings
usin gth eclimat econtrol bar or th eclimat econ-
trol menu.
Importan tclimat econtrol function scan be set
in th eclimat econtrol bar:
RTemperatur e
RAirflow
RAir distribution
The climat econtrol bar is visible in mos tdis-
plays.
You can fin dall available climat econtrol func-
tions in th eclimat econtrol menu. You can use
th eclimat econtrol bar to switch to th eclimat e
control menu.
Overview
Climat econtrol bar (COMAND)
:
Adjusts temperature, air distribution on th e
left and airflow, displays th ecurren tsettings
;Calls up th eclimat econtrol menu, displays
th ecurren tcoolin gand climat emod eset -
tings
=Adjusts temperature and air distribution on
th eright ,displays th ecurren tsettings
Ther emay be fewe rsettings or none depending
on your vehicle's equipment.
Calling up the climate control bar
Multimedia system:
XSelec tVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
Calling up the climate control menu
Multimedia system:
XSelec tVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
XTo select from climat econtrol bar ;:turn
and press th econtroller.
The men ufor selecting th eclimat econtrol
function is activated.
XTo select th eclimat econtrol function :tur n
and press th econtroller.
The selected climat econtrol function
appears.
Settings in the climate menu
Adjusting the climate mode settings
The climat emod edetermine sth etyp eof air-
flow. The settin gis active when th eair-condi-
tionin gsystem is set to Ã(
Ypage 125).
XCall up th eclimat econtrol men u
(Ypage 272).
XTo select ClimateMod e:tur nand press th e
controller.
XTo chang eth esetting: tur nth econtroller.
XTo exit th emenu: press th e% button.
The climat emod ebar displays th ecurren tair-
flo wsetting: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfu meatomi zer
The perfum eatomizer makes it possible to scen t
th eair in individual compartments in th evehicl e
interior. Further information (
Ypage 128).
XCall up theclimat econtrol men u
(Ypage 272).
XTo select AirFreshener:tur nand press th e
controller.
The settin gelemen tis active.
XTo start/sto pth eperfum eatomizer: press
th econtroller.
272Operating system
Multimedia system

XTo set the intensity: turn the controller when
the atomizer is switched on.
XTo exit the menu:press the%button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 129).
XCall up the climate control menu
(Ypage 272).
XTo select Ionization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on or off: turn the
controller.
XTo exit the menu: press the%button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 272).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
XCall up the climate control menu
(Ypage 272).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OSync: turn and press the con-
troller.
XSwitch the synchronization function on Oor
off ª. For further information on synchronizing climate
control settings, see (
Ypage 126).
Navigation mode
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin
®MAP PILOT
(see the manufacturer's operating instructions).
The Garmin
®MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD
card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelect NaviQNavigation.
XSelectOptionsQRoute Settings.
iIf route guidance is active, first slide 6the
controller and show the menu.
XSelect a route type.
Operating system273
Multimedia system
Z

Notes for route types:
REco Route
Calculates an economic route.
RDynamic Traffic Route(only available in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Start, select the Continuemenu item.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
XSelectDestinationQAddress Entry.
iIf route guidance is active, first slide 6the
controller and show the menu.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rcountry, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rkeyword search
The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
274Operating system
Multimedia system

Connecting a mobile phone
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
B ook Access Profile) and MAP (M essage
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
iFurther information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Audio 20:
XSelect
Tel/®QConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
COMAND:
XSelect PhoneQConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
#Mobile phone is authorized and
connected.
Connecting a mobile phone
Authorization using Secure Simple Pairing:
XSelect mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
XIf codes match: selectYeson the multimedia
system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
Operating system275
Multimedia system
Z

minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different:selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey (passcode):
XSelect Bluetooth®name of the mobile phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system:
XSelect Connect Device.
XSelect a mobile phone from the device list.
Media mode
General notes
If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND)
RSD cards
Rvia devices connected by Bluetooth®
Activating media mode
Multimedia system:
XSelect MediaQDevices.
The available media sources will be shown.
XSelect the media source.
Playable files are played.
Inserting and removing an SD card
Important safety notes
GWARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
!If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card
The SD card slot is located in the stowage com-
partment under the armrest.
XInsert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down.
XSelect the media source (Ypage 276).
Removing an SD card
XPress the SD card.
The SD card is ejected.
XRemove the memory card.
Connecting USB devices
276Operating system
Multimedia system

Left and right seat backrest:
XMove the driver's or front-passenger seat
forward if necessary.
XFold rear seat backrest:back until it
engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the multifunction display in the instrument cluster. A warning
tone also sounds.
XAdjust the head restraints if necessary
(Ypage 101).
XMove the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest:
XMove the driver's or front-passenger seat
forward if necessary.
XFold seat backrest :back until it engages.
Red lock status indicator ;is no longer visi-
ble.
XAdjust the head restraints if necessary
(Ypage 101).
XMove the driver's or front-passenger seat
back if necessary.
Locking the center rear seat backrest
In order to prevent the cargo compartment from
being accessed by unauthorized persons, the
center seat backrest can be locked using a
catch. The center seat backrest can only be fol-
ded forward together with the left seat backrest.
XTo lock: fold the left and center seat backr-
ests forward. Make sure that the center and
left seat backrests are engaged and joined
together.
XSlide catch :upwards.
The release mechanism of the center seat
backrest is locked.
XTo unlock: fold the left and center seat backr-
ests forward.
XSlide catch :downwards.
Adjusting the angle of the rear seat
backrests (cargo position)
Stowage areas283
Stowage and features
Z

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
Rafter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 295).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
296Features
Stowage and features

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 300).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz Service Center.
You may be charged for services such as repair
work and/or towing.
Features297
Stowage and features
Z