2017 MERCEDES-BENZ GLC SUV snow chains

Problem (malfunction) ..................... 81
Starting the engine ........................ 134
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 268
Snow chains ...................................... 338
Socket (12 V)
Cargo compartment ....................... 293
Center console .............................. 293
General notes ................................ 293
Rear compartment .........................2 93
Sound
Switching on/off ........................... 269
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 223
Digital ............................................ 213
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit ...............2 23
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 261
Standing lamps
Display message ............................ 239
Switching on/off ........................... 112
Start button
Display message ............................ 256
Start/Stop button
Key positions ................................. 133
Starting the engine ........................ 134
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 133
STEER CONTROL .................................. 75
Steering
Display message ............................ 254
Warning lamps ............................... 267
Steering Assist and Stop&Go Pilot .. 169Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 248
Steering assistant STEER CON-
TROL
see STEER CONTROL
Stee ring w
heel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 104
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 317
EASY ENTRY/EXIT feature ............. 105
Important safety notes .................. 104
Storing settings (memory func-
tion) ............................................... 109
Steering wheel heating
Problem (malfunction) ................... 105
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 145
Stop&Go Pilot and Steering Assist .. 169
Stopwatch (RACETIMER) ................... 225
Stowage areas ................................... 278
Stowage compartments
Armrest (under) ............................. 279
Center console .............................. 279
Cup holders ................................... 290
Door ............................................... 280
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Map pockets .................................. 280
Rear ............................................... 280
Stowage net ................................... 280
see Stowage areas
Stowage net ....................................... 280
Summer tires
In winter ........................................ 338
Sun visor ............................................ 291
Suspension settings
AIR BODY CONTROL ...................... 173
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 225
20Index

Using ............................................. 323
Tires
Aspect ratio (definition) ................. 355
Average weight of the vehicle
occupants (definition) .................... 354
Bar (definition) ...............................3 54
Changing a wheel .......................... 356
Characteristics .............................. 354
Checking ........................................ 336
Curb weight (definition) ................. 355
Definition of terms ......................... 354
Direction of rotation ...................... 356
Display message ............................ 250
Distribution of the vehicle occu-
pants (definition) ............................ 356
DOT (Department of Transporta-
tion) (definition) ............................. 354
DOT, Tire Identification Number
(TIN) ............................................... 353
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 354
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 355
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 355
Important safety notes .................. 336
Increased vehicle weight due to
optional equipment (definition) ...... 354
Information on driving .................... 336
Kilopascal (kPa) (definition) ........... 355
Labeling (overview) ........................ 351
Load bearing index (definition) ...... 356
Load index ..................................... 353
Load index (definition) ................... 355
Maximum load on a tire (defini-
tion) ............................................... 355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum permissible tire pres-
sure (definition) ............................. 355
Maximum tire load ......................... 353
Maximum tire load (definition) ....... 355
MOExtended tires .......................... 338
Optional equipment weight (defi-
nition) ............................................ 356
P

SI (pounds per square inch) (def-
inition) ........................................... 355
Replacing ....................................... 356 Service life ..................................... 337
Sidewall (definition) ....................... 355
Snow chains .................................. 338
Speed rating (definition) ................ 355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Summer tires in winter .................. 338
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356
Tire bead (definition) ...................... 355
Tire pressure (definition) ................ 355
Tire pressures (recommended) ...... 354
Tire size (data) ............................... 360
Tire size designation, load-bearing
capacity, speed rating .................... 351
Tire tread ....................................... 337
Tire tread (definition) ..................... 355
Total load limit (definition) ............. 356
Traction ......................................... 350
Traction (definition) ....................... 356
Tread wear ..................................... 350
Uniform Tire Quality Grading
Standards ...................................... 349
Uniform Tire Quality Grading
Standards (definition) .................... 354
Wear indicator (definition) ............. 356
Wheel and tire combination ........... 360
Wheel rim (definition) .................... 354
see Flat tire
Top Tether ............................................ 61
Topping up
DEF ................................................ 151
Touchpad
Changing the station/music
track .............................................. 271
Character suggestions ................... 270
Deleting characters ....................... 270
Entering a space ............................ 270
Entering characters ....................... 270
Gesture control .............................. 270
Handwriting recognition ................ 270
Operating the touchpad ................. 270
Overview ........................................ 270
Quick access for Audio .................. 271
Switching ....................................... 270
Switching input line ....................... 270
22Index

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lampsABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP
®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 122
24Index

Rear window wiper ........................ 120
Replacin gth ewiper blade s ............ 120
Switching on/off ........................... 119
Winter driving
Important safety notes .................. 338
Slippery road surfaces ................... 161
Snow chains .................................. 338
Winter operation
Radiator cover ............................... 307
Summer tires ................................. 338
Winter tires
M+S tires ....................................... 338
Wiper blades
Cleaning ......................................... 315
Important safety notes .................. 120
Replacing ....................................... 120
Replacing (rear window) ................ 121
Replacing (windshield) ................... 120
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions) .................................................. 317
Workshop
see Qualified specialist workshop
Index25

Important safety notes
If you fail to adapt your driving style or if you are
inattentive, thedriving safet ysystems can nei-
ther reduce th eris kof an acciden tno roverride
th elaws of physics .Drivin gsafet ysystems are
merely aids designed to assist driving .You are
responsible for maintainin gth edistanc eto th e
vehicl ein front, for vehicl espeed, for braking in
goo dtime, and for staying in lane. Always adapt
your driving style to suit th eprevailing road and
weather condition sand maintai n asafedistanc e
from th evehicl ein front. Drive carefully.
The driving safet ysystems describe donly wor k
as effectivel yas possible when there is ade-
quat econtact between th etires and th eroad
surface. Pay particular attention to th einforma-
tion regarding tires ,recommended minimum
tire tread depths etc. in th e"Wheels and tires "
section (
Ypage 336).
In wintr ydriving conditions, always use winte r
tires (M+ Stires )and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (
Ypage 259) and dis-
play messages which may be shown in the
instrument cluster (
Ypage 228).
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a reminder to take extra care while driving.
BAS (Brake Assist System)
General information
BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Driving safety systems65
Safety
Z

You can select between the following states of
ESP®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Spinning the wheels results in a cutting action
which provides better grip.
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
Deactivating/activating ESP®
XTo deactivate: press button:.
The å ESP®OFF warning lamp in the
instrument cluster lights up.
XTo activate: press button :.
The å ESP®OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster flashes. In such situations,
ESP
®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
RTraction control is still activated.
RCOLLISION PREVENTION ASSIST is no longer
available; nor is it activated if you brake firmly
with assistance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
Deactivating/activating ESP®
(Mercedes ‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
You can select between the following states of
ESP
®:
RESP®is activated.
RSPORT handling mode is activated.
RESP®is deactivated.
GWARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and acci-
dents.
Only activate SPORT handling mode in the sit-
uations described in the following.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Driving safety systems71
Safety
Z

Only deactivate ESP®in the situations descri-
bed in the following.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP
®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Ron specially designated roads when the vehi-
cle's own oversteering and understeering
characteristics are desired
Spinning the wheels results in a cutting action
which provides better grip.
Driving in SPORT handling mode or without
ESP
®requires an extremely qualified and expe-
rienced driver.
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP®
XTo activate SPORT handling mode: briefly
press button :.
The M SPORT handling mode warning
lamp in the instrument cluster lights up. The
SPORT handling mode
message appears in
the multifunction display.
XTo deactivate SPORT handling mode:
briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
XTo deactivate ESP®: press button :until
the å ESP®OFF warning lamp lights up in
the instrument cluster.
The ÷ OFF
message appears in the multi-
function display.
XTo activate ESP®: briefly press button :.
The å ESP®OFF warning lamp in the
instrument cluster goes out. The ÷ON
message appears in the multifunction display.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one or
more wheels start to spin, the ÷ESP®warn-
ing lamp in the instrument cluster flashes. ESP®
only stabilizes the vehicle to a limited degree.
When SPORT handling mode is activated:
RESP®only improves driving stability to a limi-
ted degree.
RTraction control is still activated.
REngine torque is no longer limited and the
drive wheels are able to spin.
RESP®still provides support when you brake
firmly.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster does not flash. In such situa-
tions, ESP
®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
RTraction control is still activated.
RCOLLISION PREVENTION ASSIST is no longer
available; nor is it activated if you brake firmly
with assistance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
72Driving safety systems
Safety

braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to positioni.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 338).
For more information on driving with summer
tires, see (
Ypage 338).
Observe the notes in the "Winter operation" sec-
tion (
Ypage 338).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 64).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid exceeding the set speed. Change into a lower gear in good time on long and steep downhill
gradients. This is especially important if the
vehicle is laden or towing a trailer. By doing so,
you will make use of the braking effect of the
engine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes
Cruise control can neither reduce the risk of an
accident if you fail to adapt your driving style nor override the laws of physics. Cruise control can-
not take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for maintaining a safe
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
iThe speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
162Driving systems
Driving and parking