2017 MERCEDES-BENZ GLC SUV b-pillar

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
32Data stored in the vehicle
Introduction

passenger front air bag is deactivated
(Ypage 44).
RAlways observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" (
Ypage 51) and on "Children in the
vehicle" (Ypage 59) in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air
bag.
Rthere are no objects between the seat, door
and B-pillar.
Rno hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
Rno accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls.
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place.
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
!Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced.
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (
Ypage 44).
The front-passenger front air bag will only
deploy if:
Rthe system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied (
Ypage 51). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (
Ypage 51)
Rthe restraint system control unit predicts a
high accident severity
Occupant safety49
Safety
Z

You will find permissible trailer loads under
"Technical data" (Ypage 371).
Loading a trailer
RWhen loading the trailer, make sure that nei-
ther the permissible gross trailer weight nor
the permissible gross vehicle weight are
exceeded. The permissible gross vehicle
weight is indicated on the identification plate
on the B-pillar on the driver's side of the vehi-
cle.
You can find the maximum permissible valueson the type plates of your vehicle and the
trailer. When calculating how much weight
the vehicle and trailer may carry, pay atten-
tion to the respective lowest values.
RThe trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle weight.
The permissible gross vehicle weight is indi-
cated on the identification plate on the B-pil-
lar on the driver's side of the vehicle.
Mercedes-Benz recommends a trailer load
where the trailer drawbar noseweight accounts
for 8% to 15% of the permissible gross trailer
weight.
Additional accessories, passengers and load
reduce the permissible trailer load and nose-
weight that your vehicle can tow.
Checking the vehicle and trailer weight
RHave the towing vehicle, including the driver,
passengers and load, and completely loaded
trailer weighed on a suitable weighing
machine. This will allow you to ensure that the
weights of the towing vehicle and trailer com-
ply with the maximum permissible values.
RCheck the gross axle weight rating of the front
and rear axles, the gross weight of the trailer
and trailer drawbar load.
Towing a trailer207
Driving and parking
Z

Stowage areas
Loading guidelines
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door.
RThe cargo compartment is the preferred place
to carry objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load behind unoccupied
seats if possible.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for protection.
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (
Ypage 278).
278Stowage areas
Stowage and features

It is important to use a cargo net if you load the
vehicle with small objects above the seat backr-
ests. For safety reasons, always use a cargo net
when transporting loads.
Damaged cargo nets can no longer fulfill their
protective function and must be replaced. Visit a
qualified specialist workshop.
Using the cargo net
Preparing the cargo net
The cargo net can be used in two different posi-
tions (behind the B-pillar or the C-pillar):
RThe brackets behind B-pillar:are required
for the cargo compartment enlargement
(
Ypage 281).
The corresponding cargo tie-down rings to
tighten the net are located in the footwell of
the rear bench seat (
Ypage 284).
RThe brackets behind C ‑pillar;are required
for the cargo compartment behind the rear
bench seat.
The corresponding cargo tie-down rings to
tension the net are located in the cargo com-
partment (
Ypage 284).
The cargo net is located in the stowage space
under the cargo compartment floor.
XOpen both Velcro fasteners and remove the
cargo net.
XUnroll and unfold the cargo net.
The upper and lower guide rods must engage
audibly.
Attaching and tightening the cargo net
Cargo net installed behind the C-pillar
XTo attach and tighten: insert guide rod:
into bracket ;and slide forward.
XAttach belt hook ?to the cargo tie-down ring
and pull down on the loose end of the lashing
strap until the cargo net is taut.
XAfter driving a short distance, check the ten-
sion of the cargo net and retighten it if nec-
essary.
XTo release and detach: pull the belt clamp
= up.
XUnhook belt hook ?from the cargo tie-down
ring.
XDetach guide rod :from bracket ;.
Storing the cargo net
XPress the red button on the upper and lower
guide rods.
XFold the cargo net and roll it up.
XClose the two Velcro fasteners on the cargo
net holder.
XPut the cargo net in the stowage space under
the cargo compartment floor.
Parcel net
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
286Stowage areas
Stowage and features

If your clothes are soiled with tire sealant, have
them cleaned with perchloroethylene at a dry
cleaner as soon as possible.
Tire pressure not reached
If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XVery slowly drive forwards or reverse approx-imately 30 ft (10 m).
XPump up the tire again.
After a maximum of ten minutes, the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
GWARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driver's
field of vision. If a tire pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed.
XStow the tire sealant bottle and the tire infla-
tion compressor.
XPull away immediately
.
XStop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con- tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the B-pillar on
the driver's side or the tire pressure table in
the fuel filler flap for values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
324Flat tire
Breakdown assistance

Important safety notes
GWARNING
If wheels and tires of th ewrong siz eare used,
th ewhee lbrakes or suspension component s
may be damaged. Ther eis aris kof an acci-
dent.
Always replace wheels and tires wit hthose
that fulfill th especification sof th eoriginal
part .
When replacing wheels, mak esur eto use th e
correct:
Rdesignation
Rmodel
When replacing tires ,mak esur eto use th e
correct:
Rdesignation
Rmanufacturer
Rmodel
GWARNIN G
A flat tire severely impairs th edriving ,steer -
ing and braking characteristics of th evehicle.
Ther eis aris kof accident.
Tires without run-flat characteristics :
Rdo notdriv ewit h a flat tire.
Rimmediately replace th eflat tire wit hyour
emergenc yspar ewhee lor spar ewheel, or
consult aqualified specialist workshop.
Tires wit hrun-flat characteristics :
Rpay attention to theinformation and warn -
ing notice son MOExtended tires (tire swit h
run-flat characteristics).
Accessories that are no tapprove dfor your vehi-
cle by Mercedes-Ben zor are no tbein gused cor-
rectl ycan impair th eoperating safety.
Before purchasing and usin gnon-approve d
accessories, visit aqualified specialist work-
sho pand inquire about :
Rsuitability
Rlegal stipulation s
Rfactory recommendation sFurther information regarding wheels and tires
can be foun
dunder "Wheel/tire combinations"
(
Ypage 360).
You can ask for information regarding permitte d
wheel-tire combination sat an authorize d
Mercedes-Ben zCenter.
Information on tire pressur ecan be found:
Ron th eTir eand Loading Information placard
on th eB-pillar on th edriver' sside
(
Ypage 346)
Rin th etire pressur etable in th efuel filler flap
(Ypage 339)
Runder "Tir epressure" (Ypage 339)
Operation
Information on driving
Checkth etire pressur ewhen th evehicl eis
heavily laden and adjust prio rto atrip.
While driving ,pay attention to vibrations, noises
and unusual handlin gcharacteristics ,e.g. pull-
ing to on eside .This may indicat ethat th e
wheels or tires are damaged. If you suspec tthat
a tire is defective, reduce your spee dimmedi-
ately. Stop th evehicl eas soo nas possible to
chec kth ewheels and tires for damage. Hidden
tire damag ecould also be causing th eunusual
handlin gcharacteristics .If you fin dno sign sof
damage, hav eth etires and wheels checke dat a
qualified specialist workshop.
When parking your vehicle, mak esur ethat th e
tires do no tget deformed by th ecur bor other
obstacles. If they canno tbe avoided, driv eove r
obstacles suc has curbs slowly and at an obtuse
angle. Otherwise, you may damag eth ewheels
or tires .
Regular checking of wheels and tires
GWARNIN G
Damaged tires can caus etire inflation pres-
sur eloss .As aresult ,you could lose control of
your vehicle. Ther eis aris kof accident.
Chec kth etires regularly for sign sof damag e
and replace any damaged tires immediately.
Chec kwheels and tires for damag eat least once
a month .Chec kwheels and tires after driving
336Operation
Wheels and tires

Tire and Loading Information placard
:Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side (
Ypage 346).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table
The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).
The tire pressure table contains the recommen-
ded pressures for cold tires for various operat-
ing conditions, i.e. differing load and speed con-
ditions.
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid for that tire size; see illustration (example).
The load conditions "partially laden" and "fully
laden" are defined in the table for different num-
bers of occupants and amounts of luggage. The
actual number of seats may differ.
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g. R18.
The rim diameter is part of the tire size and can
be found on the tire sidewall (
Ypage 351).
If the tire pressures have been set to the lower
values for lighter loads and/or lower road
speeds, the pressures should be reset to the
higher values:
Rif you want to drive with an increased load
and/or
Rif you want to drive at higher road speeds
The tire pressures for increased loads and/or
higher road speeds, shown in the tire pressure
table, may have a negative effect on driving
comfort.
If the tire pressure is not set correctly, this can
lead to an excessive build up of heat and a sud-
den loss of pressure.
For more information, contact a qualified spe-
cialist workshop.
340Tire pressure
Wheels and tires