
Display messages
Possible causes/consequences and
M
MSolutions Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before Before
starting
starting the
the
engine, turn the
engine, turn the
steering wheel. steering wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 306).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery(Y page 82). Display
messages
263On-board computer and displays Z

oil level. Observe the notes on the engine oil
level (Y
page 304).
The multifunction display shows a service mes-
sage for a few seconds, e.g.:
R Service A in .. days Service A in .. days
R Service A due
Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major ser-
vice. A number or another letter may be dis-
played after the letter.
For certain countries only: the position after the
letter A Aor B
Bindicates any necessary additional
maintenance work. If you notify a qualified spe-
cialist workshop of this display, you will receive a statement on the associated costs.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display. Information about service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
R In particularly dusty conditions, or if air-recir-
culation mode is frequently used.
In these or similar operating conditions, have
the interior filter, engine air cleaner, engine oil
and oil filter, for example, changed more fre-
quently. The tyres must be checked more fre-
quently if the vehicle is operated under
increased loads. Further information can be
obtained at a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. ASSYST PLUS
307Maintenance and care Z

become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear
lever or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wood trim and trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
X Wipe the wooden trim and trim elements with
a damp, lint-free cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean covers
made out of real leather, artificial leather or DINAMICA. If used frequently, this can dam-
age the cover.
Note that regular care is essential to make sure
that the appearance and comfort of the covers
are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences
These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
R Clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the Care
313Maintenance and care
Z

X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each use and checked every one or two years. It may oth-
erwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under the
luggage compartment floor.
Vehicles with an emergency spare wheel, see
"Removing the emergency spare wheel"
(Y page 348).
Apart from some country-specific variants, vehi- cles are not equipped with a tyre-change tool kit.Some tools for changing a tyre are specific to
the vehicle. For more information on which tyre-
changing tools are required and approved for
performing a tyre change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tyre-changing tools may include, for
example:
R jack
R wheel chock
R Wheel wrench
R Centring pin
i The jack weighs approximately 3.4 kg.
The maximum load-bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe-
cialist workshop. Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Towing eye
= Tyre sealant bottle
X Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Use the TIREFIT kit (Y page 319) or remove it.
Towing eye =is located under tyre inflation
compressor :.
i The tyre inflation compressor weighs
approximately 1.2 kg.
The tyre inflation compressor is maintenance-
free. If there is a malfunction, please contact a qualified specialist workshop.
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 318) Flat tyre
317Breakdown assistance

Vehicle preparation is not necessary on vehi-
cles with MOExtended tyres.
R a TIREFIT kit (Y page 317)
R an emergency spare wheel (certain countries
only) (Y page 348)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Information on changing and fitting a wheel
(Y page 342).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 166).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in position
g. This is the same as “key removed”.
X Vehicles with KEYLESS-GO start function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (Y page 144).
X Make sure that the passengers are not endan-
gered as they get out of the vehicle. Make
sure that no one is near the danger area while
a wheel is being changed. Anyone who is not directly assisting in the wheel change should, for example, stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable distance
away (Y page 316). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi- cle even if there is a total loss of pressure in one
or more tyres. The affected tyre must not show
any clearly visible damage.
You can recognise MOExtended tyres by the
"MOExtended" mark that appears on the tyre
sidewall. You will find this mark next to the tyre
size designation, the load-bearing capacity and
the speed index.
MOExtended tyres may be used only in conjunc- tion with an activated tyre pressure loss warning
system or tyre pressure monitor.
If a pressure loss warning message appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 256)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible in run-flat mode depends on the:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/ manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode iscounted from the moment the tyre pressure loss
warning appears on the multifunction display.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, observe the fol-
lowing specifications for your vehicle's tyres:
R size
R type and
R the "MOExtended" marking
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre may
be used as a temporary measure. Make sure 318
Flat tyreBreakdown assistance

that you use the proper size and type (summer
or winter tyre).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures down
to
Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! After use, excess tyre sealant may run out of
the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop. Flat tyre
319Breakdown assistance Z

X
Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
i.
Vehicles with manual transmission: X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and engage
neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 118).
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard warning lamps start flashing again. Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with automatic transmission:
turn the key to position
2in the ignition lock
(Y page 144).
X Shift the transmission to position i.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Vehicles with manual transmission: fully
depress the clutch pedal and engage first or
reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position
j.
X Turn the key to position gin the ignition lock
and remove it.
X Secure the vehicle.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. 330
Towing away and tow-startingBreakdown assistance

R
Do not drive with tyres that have too little
tread depth. This significantly reduces trac-
tion on wet roads (aquaplaning).
R Replace the tyres after six years at the latest,
regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 348). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat char- acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one or more tyres.
MOExtended tyres may be used only in conjunc-tion with an activated tyre pressure loss warning
system or with an activated tyre pressure mon-
itor and only on wheels specifically tested by
Mercedes-Benz.
Notes on driving with MOExtended tyres with a
flat tyre (Y page 318).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that
do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop. Winter operation
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 342). Driving with summer tyres
At temperatures below +7 †, summer tyres lose
elasticity and therefore traction and braking
power. Change the tyres on your vehicle to
M+S tyres. Using summer tyres at very cold
temperatures could cause tears to form,
thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced.
At temperatures below +7 †, use winter tyres or all-season tyres. Both types of tyre are identified
by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions. Only these tyres will allow driving safety sys-
tems such as ABS and ESP ®
to function opti-
mally in winter. These tyres have been devel-
oped specifically for driving in snow.
Use M+S tyres of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tyres you have fit-
ted.
If you fit M+S tyres that have a lower maximum
permissible speed than that of the vehicle, affix
an appropriate warning label in the driver's field
of vision. This can be obtained at a qualified
specialist workshop.
Under these circumstances, you should also
restrict the maximum design speed of the vehi- cle using the permanent limiter to the maximumpermissible speed for the M+S tyres
(Y page 180). 336
Winter operationWheels and tyres