2017 MERCEDES-BENZ GLA SUV tow

X
Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the jump
lead. Connect the jump lead to donor battery Bfirst.
X if the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from positive
clamp ;and positive terminal =. Each time, begin at the contacts on your own vehicle.
X Close cover :of positive clamp ;after removing the jump leads.
X Close the bonnet.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 351).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow Towing away and tow-starting
327Breakdown assistance Z

hitch. You could otherwise damage the vehi-
cle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with automatic transmission must
not be tow-started. The transmission may
otherwise be damaged.
Observe the legal requirements for the relevant countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the transmission to position i
on vehicles with automatic transmission
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may no longer be possible to shift the trans-
mission to position j
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before towing the vehicle (Y page 229). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi- cle is towed (Y page 77). Fitting/removing the towing eye
Fitting the towing eye 328
Towing away and tow-startingBreakdown assistance

The brackets for the screw-in towing eye are
located in the bumpers. They are located at the rear and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the luggage compartment floor
(Y page 317).
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor
(Y page 317).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop.
Vehicles with a trailer tow hitch only have a
bracket at the front for the screw-in towing eye.
If you intend to use the vehicle for towing, fold
out the ball coupling (Y page 214) and secure
the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 317).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor (Y page 317).Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 327).
Only vehicles without 4MATIC can be towed
with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed with
both axles on the ground or be loaded and trans- ported.
! The ignition must be switched off if you are
towing the vehicle with the front axle raised. Intervention by ESP
®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 145).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with automatic transmission:
shift the automatic transmission to position
j.
or X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 77).
X Deactivate automatic locking (Y page 229).
X Switch on the hazard warning lamps
(Y page 118).
X Turn the key in the ignition lock to position g
and leave the key in the ignition lock. Towing the vehicle away with all
wheels on the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 327).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 145).
Vehicles with automatic transmission: The
automatic transmission automatically shifts to
position jwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
automatic transmission stays in position i
when towing away the vehicle, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock. Towing away and tow-starting
329Breakdown assistance Z

X
Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
i.
Vehicles with manual transmission: X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and engage
neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 118).
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard warning lamps start flashing again. Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with automatic transmission:
turn the key to position
2in the ignition lock
(Y page 144).
X Shift the transmission to position i.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Vehicles with manual transmission: fully
depress the clutch pedal and engage first or
reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position
j.
X Turn the key to position gin the ignition lock
and remove it.
X Secure the vehicle.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. 330
Towing away and tow-startingBreakdown assistance

Vehicles with 4MATIC may only be either towed
away with both axles on the ground or be loadedup and transported.
If the vehicle has transmission damage or dam-
age to the front or rear axle, have it transported on a transporter or trailer.
In the event of damage to the electrical sys-
tem:
If the battery is defective, the automatic trans-
mission will be locked in position j. To shift the
automatic transmission to position i, you
must provide power to the vehicle's on-board
electrical system in the same way as when jump- starting (Y page 325).
Have the vehicle transported on a transporter or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
i You can find information on "Jump-starting"
under (Y page 325).
Before tow-starting, the following conditions
must be fulfilled: R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 327) and the
legal requirements in each respective country.
X Switch on the hazard warning lamps
(Y page 118).
X Fit the towing eye (Y page 328).
X Secure the rigid towing bar or the towing
rope.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Depress the clutch pedal fully, engage second
gear and continue to keep the clutch pedal
fully depressed.
X Release the brake pedal.
X Tow-start the vehicle.
X Release the clutch pedal slowly; do not
depress the accelerator pedal while doing so. X
When the engine has been started, immedi-
ately depress the clutch pedal fully and shift
to neutral.
X Pull over at a suitable place and stop the vehi-
cle safely, paying attention to road and traffic
conditions.
X Use the electric parking brake to secure the
vehicle and prevent it from rolling away.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 329).
X Switch off the hazard warning lamps. Fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified newfuses of the correct amperage.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Compo-
nents or systems could otherwise be dam-
aged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper- ation of the fuses.
The fuses in your vehicle disconnect faulty cir-
cuits. If a fuse blows, all the components in the circuit and their functions will fail.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the
colour and fuse rating. The fuse ratings are listed
in the fuse allocation chart.
The fuse allocation chart is in the fuse box in the front-passenger footwell (Y page 332).
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- Fuses
331Breakdown assistance Z

Tyre pressure loss warning system
General notes While the vehicle is in motion, the tyre pressure
loss warning system monitors the set tyre pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tyre. If the rotational speed of
a wheel changes as a result of a loss of tyre
pressure, a corresponding warning message will
appear on the multifunction display.
You can recognise the tyre pressure loss warn-
ing by the Run Flat Indicator active
Run Flat Indicator active
Restart with OK Restart with OK message which appears in
the multifunction display in the Serv.
Serv.menu.
Information on the message display can be
found in the "Restarting the tyre pressure loss
warning system" section (Y page 339).
Important safety notes The tyre pressure warning system does not warn
you of an incorrectly set tyre pressure. Observe the notes on the recommended tyre pressure
(Y page 337).
The tyre pressure loss warning system does not
replace the need to regularly check the tyre
pressure. An even loss of pressure on several
tyres at the same time cannot be detected by
the tyre pressure loss warning system.
The tyre pressure loss warning system is not
able to warn you of a sudden loss of air, e.g. if the
tyre is penetrated by a foreign object. In this
event, bring the vehicle to a halt by braking
carefully. Avoid abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted on your vehicle
R road conditions are wintry
R you are driving on a loose surface (e.g. sand or
gravel)
R you adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates of
acceleration)
R you are towing a very heavy or large trailer
R you are driving with a heavy load (in the vehi-
cle or on the roof) Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system if
you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres for
the respective operating conditions. The rec-
ommended tyre pressures can be found in the
tyre pressure table on the fuel filler flap.
The tyre pressure loss warning system can
only give reliable warnings if you have set the correct tyre pressure. If an incorrect tyre
pressure is set, this incorrect value will be
monitored.
X Observe the notes in the section on tyre pres-
sures (Y page 337).
X Make sure that the key is in position 2in the
ignition lock (Y page 144).
X Press =or; on the steering wheel to
select the Serv. Serv.menu.
X Press the 9or: button to select
Tyre pressure
Tyre pressure.
X Press the abutton.
The Run Flat Indicator active
Run Flat Indicator active
Restart with OK
Restart with OK message appears in the
multifunction display.
If you wish to confirm the restart: X Press the abutton.
The Tyre
Tyre press.
press. now
nowOK?
OK?message appears
in the multifunction display.
X Press the 9or: button to select Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted mes-
sage appears in the multifunction display.
After a teach-in period, the tyre pressure loss warning system will monitor the set tyre pres-
sures of all four tyres.
If you wish to cancel the restart: X Press the %button.
or X If the Tyre press. now OK?
Tyre press. now OK? message
appears, press the 9or: button to
select Cancel Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure
339Wheels and tyres Z

X
Tighten the wheel bolts evenly in a crosswise
pattern in the sequence indicated (: toA).
The tightening torque must be 130 Nm.
X Turn the jack back to its initial position.
X Stow the jack and the rest of the vehicle tools
in the vehicle again.
X Mercedes-AMG vehicles and vehicles
with AMG Line:
use the cover of the outer sill.
X Check the tyre pressure of the newly fitted
wheel and adjust if necessary.
Observe the recommended tyre pressures
(Y page 337).
If you are driving with the emergency spare
wheel fitted, the tyre pressure loss warning sys-
tem or the tyre pressure monitor cannot func-
tion reliably. Restart the tyre pressure loss warn- ing system or tyre pressure monitor only once
the defective wheel has been replaced with a
new wheel.
Vehicles with tyre pressure monitor: all fitted
wheels must be equipped with functioning sen-
sors. Wheel and tyre combinations
General notes
You can ask for information regarding permitted
wheel/tyre combinations at a Mercedes-Benz
Service Centre.
You should regularly check the pressure of all
your tyres, including the emergency spare
wheel, particularly prior to long trips, and cor-
rect the pressure as necessary (Y page 337).
The value on the wheel is valid.
! For safety reasons, Mercedes-Benz recom-
mends that you only use tyres and wheels
which have been approved by Mercedes-Benz specifically for your vehicle.
These are specially adapted to the control
systems, such as ABS or ESP ®
and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tyres featuring run-flat characteristics)
R MO1 = Mercedes-Benz Original (only cer-
tain AMG tyres)
Mercedes-Benz Original Extended tyres may
only be used on wheels that have been spe-
cifically approved by Mercedes-Benz. Only use tyres, wheels or accessories tested
and approved by Mercedes-Benz. Certain
characteristics, e.g. handling, vehicle noise
emissions or fuel consumption, may other-
wise be adversely affected. In addition, when
driving with a load, tyre dimension variations
could cause the tyres to come into contact
with the bodywork and axle components. This
could result in damage to the tyres or the
vehicle.
Mercedes-Benz accepts no liability for dam-
age resulting from the use of tyres, wheels or accessories other than those tested and
approved.
Further information about wheels, tyres and
approved combinations can be obtained from
any qualified specialist workshop.
! Retreaded tyres are neither tested nor rec-
ommended by Mercedes-Benz, since previ-
ous damage cannot always be detected on
retreaded tyres. As a result, Mercedes-Benz
cannot guarantee vehicle safety if retreaded
tyres are fitted. Do not fit used tyres if you
have no information about their previous
usage.
! Large wheels: the lower the section width
for a certain wheel size, the lower the ride
comfort is on poor road surfaces. Roll comfort and suspension comfort are reduced and therisk of damage to the wheels and tyres as a
result of driving over obstacles increases.
The recommended tyre pressures for various
operating conditions can be found on the tyre
pressure table on the fuel filler flap. Further
information on tyre pressure (Y page 337).
Check tyre pressures regularly and only when
the tyres are cold.
Notes on the vehicle equipment – always fit the
vehicle:
R with tyres of the same size across an axle
(left/right)
R with the same type of tyre (summer tyres,
MOExtended tyres, winter tyres)
Exception: it is permissible to fit a different
type or make in the event of a flat tyre.
Observe the "MOExtended tyres (tyres with
run-flat characteristics)" section
(Y page 318).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that Wheel and tyre combinations
347Wheels and tyres Z

tion of aftermarket radio frequency transmitting
equipment") when retrofitting RF transmitters.
Comply with the legal requirements for add-on
parts.
If your vehicle has fittings for two-way radio
equipment, use the power supply or aerial con-
nections intended for use with the basic fittings.
Be sure to observe the manufacturer's addi-
tional instructions when installing.
Deviations in respect of wavebands, maximum
transmission outputs or aerial positions must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) at the base of the aerial must not exceed the followingvalues: Waveband Maximum
transmission output Short wave
3–54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144–174 MHz 50 W
Trunked radio/Tetra
380–460 MHz 10 W
70 cm waveband
400–460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions:
R RF transmitters with a maximum transmis-
sion output of up to 100 mW
R RF transmitters with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra)
R Mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of the vehicle for the fol-
lowing wavebands:
R Trunked radio/Tetra
R 70 cm waveband
R 2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
X
Open the front right-hand door.
You will see the vehicle identification
plate :. Vehicle identification plate (example: vehicles with
a trailer tow hitch)
: Vehicle manufacturer (Daimler AG)
; EU type approval number (for certain coun-
tries only)
= VIN
? Maximum gross vehicle weight (kg)
A Maximum gross weight of vehicle combina-
tion (kg) (for certain countries only)
B Permissible front axle load (kg)
C Permissible rear axle load (kg)
D Paint code Identification plates
351Technical data Z