2017 MERCEDES-BENZ E-CLASS ESTATE phone

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If an emergency call is una vailable, ames‐
sag etot his ef fect also appea rsinthem ulti‐
function displa yofthe instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R thei gnition is switched on.
R thes tarter batter yissufficiently charge d.
If re stra int sy stems suc hasairbags or seat belt
te nsioner shave been activated af terana cci‐
dent, theM ercedes-Benz emer gency cal lsyst em
ma yautomaticall yinitiat eane mergency call.
The emergency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcentre.
R Am essa gewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcentre.
The Mercedes-Benz emergency cal lcentre
can transmit thev ehicle position dat atoone
of thep ublic emer gency service scallc en‐
tres. R
In cer tain situations dat aisalso transmitted
in thes peec hchannel totheM ercedes-Benz
emer gency cal lcentre.
Thi sallow sm easu resf or rescue, reco very or
to wing toaM ercedes-Ben zServic eCentreto
be initiated quickl y.
If yo ur vehicle is equipped wit hanSOS button in
th eo verhead control panel, it flashes until the
emer gency cal lhas been compl eted.
It is no tpossible toimmediatel yend an auto‐
matic emer gency call.
If th eM ercedes-Benz emer gency cal lsyst em
cann otconnect totheM ercedes-Benz emer‐
ge ncy cal lcentre, thee mer gency cal lisautomat‐
icall ysent tothep ublic emer gency service scall
centre.
If no connectio ncan be made tothep ublic
emer gency services, acorresponding message
appears inthed ispla y. #
Dialthe emer gency cal lnumbe r999 or 11 2
on your mobile phone. If an eme
rgency call has been initiated:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer‐
ge ncy cal lcentr eoperato r.
R Ontheb asis of thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea cciden tsite.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately.
Tr iggering amanual emer gency call #
Ifth ev ehicle has an SOS button in theo ver‐
head control panel :press and hold theb ut‐
to nf or at leas tone second.
The emer gency cal lhas been made:
R avoice connection is made totheM ercedes-
Benz emer gency cal lcentre.
R remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer‐
ge ncy cal lcentr eoperato r. Multimedia sy
stem 355

R
ontheb asis of thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea cciden tsite.
R am essag ewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcentre.
The Mercedes-Benz emergency cal lcentre
can transmit thev ehicle position dat atoone
of thep ublic emer gency service scallc en‐
tres.
R in cer tain situations dat aisalso transmitted
in thes peec hchannel totheM ercedes-Benz
emer gency cal lcentre.
Thi sallow sm easu resf or rescue, reco very or
to wing toaM ercedes-Ben zServic eCentreto
be initiated quickl y.
If th eM ercedes-Benz emer gency cal lsystem
cann otconnect totheM ercedes-Benz emer‐
ge ncy cal lcentre, thee mer gency cal lisautomat‐
icall ysent tothep ublic emer gency service scall
centre.
If no connectio ncan be made tothep ublic
emer gency services, acorresponding message
appears inthed ispla y. #
Dialthe emer gency cal lnumbe r999 or 11 2
on your mobile phone.
Ending an unin tentional emer gency call #
Select ~onthem ultifunction steering
wheel.
Tr ansmitted data with th eMercedes-Benz
emer gency call sy stem
The following dat aistransmit tedtot he
Mercedes-Benze mergency cal lcentre:
R thev ehicle's GPS position data
R thel astG PS position dat aontheroute(af ew
hundred metres befor ethe incident)
R direction of tr avel
R vehicle identification number
R thev ehicle driv etype
R thee stimated number of people in thev ehi‐
cle
R whe ther Mercedes me connect is available or
not
R whe ther thee mer gency cal lwas initia ted
manually or automatically R
thet ime of thea ccident
R thel anguag esetting on them ultimedia sys‐
tem
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R thec urrent vehicle position can be called up
R avoice connection tothev ehicle occupants
can be es tablished
% ForR ussia: various functions, e.g. receiving
traf fici nformation, canno tbeu sedf or up to
tw oh ours afte rs ending an emergency call.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star terb atter yiss ufficiently charge d.
R The ignition is switched on.
R The vehicle has been stationar yfor at least
one minute. 356
Multimedia sy stem

The Interne
tconnection via Wi-Fi is restricted or
doe snotfunction if:
R them obile phone is switched off
R mobile dat ause is deactivated on them obile
phone
R theW i-Fifunctio nisd eacti vatedont he multi‐
media sy stem
R theW i-Fifunctio nisd eacti vatedont heexter‐
nal device
R Interne taccess via Wi-Fi is deacti vatedon
th ee xternal device
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings .
Search for Wi-Fi networks #
Select then etwo rk. #
Logging in totheW i-Finetwo rk
( → page 298).
Setting up an Interne tconnectio nusingb usi‐
nes stelephony
Re quirements:
R Foru se with amobil ephone: -
The mobil ephone supports theB lue‐
tooth ®
SA Pp rofile (SIM Access Profile)
(see manufacturer's operatin ginstruc‐
tions).
R Using aSIM card:
- ASIM car disinserted in thec ards lotin
th eg love box(→ pag e338).
- The SIM car dPIN is entered in them ulti‐
media sy stem.
The Interne tconnection using business teleph‐
on yc an be restricted or no tfunction if:
R them obile phone is switched off
R them obile phone is onl yconnected in the
Hands-F reeP rofile and no tasanSAPtele‐
phone
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Select mobile phone or SIM card. #
Toselect thep redefined access data of
th em obil ephone networ kprovider: select
Predefined settings.
Al istofc ountries appears. #
Selec tthe countr yofyour mobile phone net‐
wo rkprov ider.
The lis tofavailable pr ovider sappears. #
Selec tyour mobile phone networ kprovide r.
When an overviewoft he provider settings
appears, mak ethe necessar ysettings. #
Select Confirm settings. #
Tomanuall ysetthe access dat aofthe
mobil ephone networ kprovider: select
Manuals ettings.
An ove rviewoft he provider settings appears. #
Seta ccess data. #
Select Confirm settings.
% Setthe access dat ainaccordance wit hyour
dat apacka ge .O therwise, additiona lcosts
ma ybei ncurred. Youc an contact your
mobile phon enetwo rkprov ider toobtain the
precise access data. 358
Multimedia sy stem

Setting up an Interne
tconnection via Blue‐
to oth ®
Re quirements:
R Am obile phon eisconnec tedtot he multime‐
dia sy stem via Blue tooth®
(→ pag e337).
To connect via Blu etoo th®
,t he mobile phone
supports one of thef ollowing Blue tooth®
pro‐
fi les:
R DUN (Dial- UpNet working)
R PAN( Personal AreaNet wo rk)
The Interne tconnection via Blue tooth®
is restric‐
te dord oes no tfunction if:
R them obile phone is switched off
R them obile phone networ kcoverag eisi nsuf‐
fi cient
R mobil edatau se is deactivated on them obile
phone
R theB luetooth ®
function on them ultimedia
sy stem is switched of fand them obile phone
is to be connec tedv ia Blue tooth® R
theB luetooth ®
function is switched of fon
th em obile phone and them obile phone is to
be connec tedv ia Blue tooth®
R neither them obile phone networ knorthe
mobil ephone allow simultaneous use of a
te lephon eand an Interne tconnection
R them obile phone has no tbeen enabled for
Interne taccess via Blue tooth®
If am obilep hone is connected tothem ultimedia
sy stem fort he firs tt im ev ia Blu etoo th®
,y ou will
be assi sted thro ugh thep rocess of setting up an
Interne tconnection.
The Interne tconnection can also be confi gured
manually.
Fu rther information can be obtained at http://
www.mercedes-benz.com/connect or from a
Mercedes-BenzS ervice Centre. Multimedia sy
stem:
, System .
ö Connectivity .
Inter-
net settings
Blue tooth ®
connection via PAN #
Select them obile phone.
The Interne tconnection is es tablished.
Blue tooth ®
connection via DUN #
Select them obile phone. #
Select thep redefined access dat aofthe
mobile phone networ kprovider
(→ pag e358).
or #
Manuall ysetthea ccess dat aofthe mobile
phone networ kprovide r(→pag e358).
% Setthe access dat ainaccordance wit hyour
dat apacka ge .O therwise, additiona lcosts
ma ybei ncurred. Youc an contact your
mobile phon enetwo rkprov ider toobtain the
precise access data. Multimedia sy
stem 359

Switching
theB luet oo th®
pr ofile
Re quirements:
R The mobile phon esupports theD UN and
PA NB luetooth ®
profiles.
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Toswitc hfromD UNtoPAN: select the
mobil ephone. #
Select ¥. #
Select Change configuration. #
Activate OAutomatic configuration.
The Interne tconnectio nisa utomatically con‐
fi gured using theP AN Blue tooth®
profile. #
Toswitc hfromP ANtoDUN: select the
mobil ephone. #
Select ¥. #
Select Change configuration. #
Deactivate ªAutomatic configuration. #
Select Configure settings using COMAND . #
Configuri ngtheI nterne tconnection using
prese torm anual access dat a(→pag e359).
% While using business telephon y,it is no tpos‐
sible toswitc hBluetooth ®
profiles.
Editing access data
Requ irements:
R The mobile phon esupports theB luetooth ®
DUN profile.
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight them obile phone. #
Select ¥. #
Select Change configuration . #
Form obil ephone swithP AN an dDUN:
select Configur esettings using COMAND. #
Configur ethe Interne tconnection using pre‐
se torm anual access dat a(→pag e359). Cancelling Interne
taccess permission fora
mobil ephone
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight them obile phone. #
Select ¥. #
Select Deleteconfiguration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight them obile phone. #
Select ¥. #
Select Details.
Establishing an Interne tconnection
Multimedia sy stem:
, Connect #
Fore xamp le, select zBrowser . 360
Multimedia sy stem

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The multimedia sy stem usually es tablishes
th eI nterne tconnection automaticall y.Ifthe
multimedia sy stem is no tconnected tothe
Internet, theI nterne tconnection is es tab‐
lished when an Interne tapplication is used. Connection
status Connectio
nstatus overview 1
Displa yofexisting connection an dthe recep‐
tion field stre ngt hoft he connected Blue‐
tooth ®
device Displaying
thec onnection status
Multimedi asystem:
, System .
ö Connectivity #
Select Internet status . #
If business telephon yisconnec tedasah ot‐
spo t:select Internet status.
% When connected via Wi-Fi or aBluet oo th®
device, thea ppr oximat edatav olume trans‐
mitted is displa yed. The exact values can be
re qu estedf romy our mobile phone network
pr ov ider. Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re
quirements:
R The registration fort he use of Mercedes-
Benz Apps has been comple ted.
R The general term sa nd conditions ha vebeen
con firm ed. Multimedia sy
stem:
, Connect .
Ú Mercedes-Benz Apps #
Select an app.
Fu rther Mercedes-BenzA pps and information
can be obtained at :http://apps.mercedes-
benz.com/apps/
% The available features ar ecountr y-depend‐
ent.
Licence fees ma ybea pplicable.
Operating Mercedes-Benz Apps using voice
control
Re quirements:
R The registration fort he use of Mercedes-
Benz Apps has been comple ted.
R The general term sa nd conditions ha vebeen
con firm ed.
The ? symbol indicates that aM ercedes-
Ben zapp can be used via voice control. #
Selec taMercedes-Benz App (→ page361).
The app men uisdisplayed. Multimedia sy
stem 361

#
Activate Oor deacti vate ª thef unction.
Deleting br owser data
Multimedia sy stem:
, Con-
nect .
z Browser .
Z Options .
Del
ete browser data
The following option sareavailable:
R All
R Cache
R Cookies
R Entered URLs
R Formd ata #
Select an option. #
Select Yes.
Managing bookmar ks
Multimedia sy stem:
, Con-
nect .
z Browser .
ß Bookmarks
Selecting abookmark #
Select an entry. Creating
abookmark #
Select Add new bookmark. #
EnteraU RL and aname. #
Select ¡.
Editin gabookmark #
Highlight abookmar k. #
Select ¥. #
Select Edit. #
Enter aURLand aname. #
Select ¡.
Deleting abookmark #
Highlight abookmar k. #
Select ¥. #
Select Delete. #
Select Yes.
Closin gthe br owser
Multimedia sy stem:
, Connect .
z Browser #
Select åClose browser . Interne
tradio Calling up the Interne
tradio
Re quirements:
R Ther eisana ccount on http://
www.me rcedes.me.
R The Interne tradio service is activated.
R The dat avolume is available.
Dependin gonthe countr y,dat avolume may
need tobe pur chased.
R AfastInterne tconnection ford atat ransmis‐
sion free of inter fere nce.
The service sarecountr y-dependent.
Fo rm orei nformation, consult aMercedes-
Benz Service Centre.
Multimedi asystem:
, Radio .
Þ Radio source #
Select TuneIn radio.
The Interne tradio displ ayappears. The last
st atio nsetstarts playing.
% The connectio nqualit ydepends on thel ocal
mobile phone reception. Multimedia sy
stem 363

Setting
theI nterne tradio options
Multimedia sy stem:
, Radio .
Þ Radio source .
TuneIn
Radio .
Z Options
The following option sareavailable:
R Select Stream:s electthe stre am qualit y.
R Login to TuneIn Account :log in to your
Tu neIn user account.
R Log Ou tofAccount :log outofy ourTuneIn
user account. #
Select an option. Media
Au
dio mode In
fo rm ation on thea udio mode &
WARNING Risk of di stra ction whe nhan‐
dling da tastorag emedia
If yo uh andle adatas torage medium while
driving, your attentio nisdivertedf romt he traf
ficc onditions .Thisc ould also cause you
to lose control of thev ehicle. #
Onlyhandle adatas tora ge medium
when thev ehicle is stationar y. Pe
rm issible file sy stems:
R FAT32
R exFAT
R NTFS
Pe rm issible dat astorage medium:
R SD card
R USB storag edevice
R iPod ®
/iPhone ®
R MTP devices
R Blue tooth ®
audio equipment
% R
The multimedia sy stem supports atotal
of up to50,000 files.
R Dat astorage media up to2TBa resup‐
por ted( 32-bit address space). Suppor
tedf ormats:
R MP3
R WMA
R AAC
R WAV
R FLAC
R ALAC
% Obser vethef ollowing no tes:
R Due tothel arge variet yofa vailable
music files rega rding encoders, sampling
ra tesa nd dat arates, playba ckcannot
alw aysbeg uaranteed.
R Due tothew ide rang eofU SB devices
av ailable on them arke t, pl aybac kcann ot
be guaranteed fora ll USB devices.
R Cop y-pr otected music files or DRM
enc rypte dfiles canno tbeplaye db ack.
R MP3 pla yers mus tsuppor tMediaTrans‐
fe rP rotocol (MTP). Multimedia sy
stem 365