2017 MAZDA MODEL CX-9 Owners Manual (in English)

5–67
Interior Features
Audio Set
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
 


 Press the hang-up button.



 Say, “Cancel”.



 Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




 The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.




 Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
 


 Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
 


 Do not speak too slowly or loudly (no
loud voice).
 


 Speak clearly, without pausing between
words or numbers.
 


 Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specifi ed by the voice
commands.
 


 It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
  Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airfl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
 


 Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-73 .

CX-9_8FS7-EA-16K_Edition2.indb 67CX-9_8FS7-EA-16K_Edition2.indb 672016/12/15 18:35:392016/12/15 18:35:39

5–68
Interior Features
Audio Set
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be verifi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-57 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-57 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-57 .

CX-9_8FS7-EA-16K_Edition2.indb 68CX-9_8FS7-EA-16K_Edition2.indb 682016/12/15 18:35:392016/12/15 18:35:39

5–69
Interior Features
Audio Set
Entertainment (audio) related command
Voice command Function Corresponding audio
source
(Go to/Play) AM (Radio) Switches the audio source to AM radio. All
(Go to/Play) FM (Radio) Switches the audio source to FM radio. All
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio. All
(Go to/Play) Pandora Switches the audio source to Pandora
® All
(Go to/Play) Aha (Radio) Switches the audio source to Aha™ Radio. All
(Go to/Play) Stitcher Switches the audio source to Stitcher™ Radio. All
(Go to/Play) USB 1 Switches the audio source to USB 1. All
(Go to/Play) USB 2 Switches the audio source to USB 2. All
Play Playlist {Playlist name} Plays the selected playlist. USB
Play Artist {Artist name} Plays the selected artist. USB
Play Album {Album name} Plays the selected album. USB
Play Genre {Genre name} Plays the selected genre. USB
Play Folder {Folder name} Plays the selected folder. USB

Navigation related command
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
 


 Some commands cannot be used depending on the grade and specifi cation.



 Some commands cannot be used depending on the device connection conditions and the
use conditions.
  The commands are examples of the available commands.
CX-9_8FS7-EA-16K_Edition2.indb 69CX-9_8FS7-EA-16K_Edition2.indb 692016/12/15 18:35:402016/12/15 18:35:40

5–70
Interior Features
Audio Set
Settings














NOTE
Depending on the grade and specifi cation, the screen display may differ.
Select the icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:

Tab Item Function
AD-Disp Height
Brightness Control
Other Refer to Active Driving Display on page
4-29 .
Display Refer to Volume/Display/Sound Controls on page 5-24 .
Safety Smart City Brake Support
Blind Spot Monitoring Volume
Other Refer to Personalization Features on page
9-11 .
Sound Refer to Volume/Display/Sound Controls on page 5-24 .
Clock Adjust Time Displays the currently set time is displayed.
Press
to advance the hour/minute, and select
to move the hour/minute back.
AM/PM can only be selected with the 12-hour
clock display.
GPS Sync Synchronizes with GPS when turned on.
When turned off, the time can be changed from
“Adjust Time”.
Time Format Changes the display between 12 and 24-hour
clock time.
Time Zone Select When it's not synchronized with GPS, select
the region you want to specify.
Daylight Savings Time Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.
Vehicle Rain Sensing Wiper
Door Locks
Other Refer to Personalization Features on page
9-11 .
Devices Bluetooth Refer to Bluetooth
® Preparation on page
5-43 .
CX-9_8FS7-EA-16K_Edition2.indb 70CX-9_8FS7-EA-16K_Edition2.indb 702016/12/15 18:35:402016/12/15 18:35:40

5–71
Interior Features
Audio Set
Tab Item Function
System Tool Tips Turns button explanations ON/OFF.
Language Changes the language.
Temperature Changes the setting between Fahrenheit and
Celsius.
Distance Changes the setting between miles and
kilometers.
Music Database Update Used to update Gracenote
® . Gracenote is used
with USB Audio, and provides:
1. Supplemental music information (Such as
song name, artist name)
2. Voice recognition assistance for Play Artist
and Play Album
Gracenote can be downloaded from the Mazda
Handsfree Website.
Refer to Gracenote Database on page 5-38 .
Restore All Factory Settings Memory and settings are initialized to the
factory settings.
The initialization launches by selecting the

button.
About Agreements and
Disclaimers Verify the disclaimer and agree.
Version Information Can verify the current audio unit OS version
and Gracenote Database version.

CX-9_8FS7-EA-16K_Edition2.indb 71CX-9_8FS7-EA-16K_Edition2.indb 712016/12/15 18:35:402016/12/15 18:35:40

5–72
Interior Features
Audio Set
Applications
NOTE
Depending on the grade and specifi cation,
the screen display may differ.
Select the icon on the home screen to
display the Applications screen. The
following information can be verifi ed.

Top screen Item Function
HD Radio™ Traffi c
Map — —
Fuel Economy
Monitor Fuel
Consumption
Display Refer to Fuel
Economy
Monitor on
page 4-77 .
Vehicle
Status
Monitor
Maintenance
Scheduled
Maintenance
Tire Rotation
Oil Change Refer to
Maintenance
Monitor on
page 6-19 .
Warning
Guidance Warnings
currently
active can be
verifi ed. Refer to If
a Warning
Light Turns
On or
Flashes on
page 7-30 .

CX-9_8FS7-EA-16K_Edition2.indb 72CX-9_8FS7-EA-16K_Edition2.indb 722016/12/15 18:35:412016/12/15 18:35:41

5–73
Interior Features
Audio Set
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


 U.S.A. 
 Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
 
 Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca


 Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
— First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

CX-9_8FS7-EA-16K_Edition2.indb 73CX-9_8FS7-EA-16K_Edition2.indb 732016/12/15 18:35:412016/12/15 18:35:41

5–74
Interior Features
Audio Set
NOTE
 


 When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


 If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 
 Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 


 If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.



 The device is set to power-saving mode. 


 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 

 The Bluetooth ® connection of the device is disconnected.



 Noise occurs in the Hands-Free audio.


 Hands-Free operates slowly.

Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
CX-9_8FS7-EA-16K_Edition2.indb 74CX-9_8FS7-EA-16K_Edition2.indb 742016/12/15 18:35:412016/12/15 18:35:41