2017 MAZDA MODEL CX-5 ECO mode

5–65
Interior Features
Audio Set [Type A (non-touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetoot\
h
® unit

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5–85
Interior Features
Audio Set [Type B (touchscreen)]
How to use USB mode
Type Playable data
USB mode MP3/WMA/AAC/OGG fi le

This unit does not support a USB 3.0 device. In addition, other devices \
may not be
supported depending on the model or OS version.
USB devices formatted to FAT32 are supported (USB devices formatted to other formats
such as NTFS are not supported).
Playback
1. Select the icon on the home screen to display the Entertainment screen.
2. Select
or to switch the USB mode. The following icons are displayed in the
lower part of the center display.

Icon Function

Displays the Entertainment menu. Use to switch to a different audio source.

Category list is displayed.

Current track list is displayed.
Select a desired track to play it.

Plays the current track repeatedly.
Select it again to play the tracks in the current track list repeatedly.
When selected again, the function is canceled.

Tracks in the current track list are played randomly.
Select it again to cancel.

Starts playing a track similar to the current track using Gracenote
® 's More Like This™.
Select the desired song from the category list to cancel More Like This™.

If selected within a few seconds from the beginning of a song which has \
started to play, the
previous song is selected.
If more than a few seconds have elapsed, the song currently being played\
is replayed from
the beginning.
Long-press to fast reverse. It stops when you remove your hand from the \
icon or the
commander knob.

Track is played. When selected again, playback is temporarily stopped.
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5–94
Interior Features
Audio Set [Type B (touchscreen)]
Bluetooth ® Preparation
Device pairing
To use Bluetooth ® audio and Hands-Free,
the device equipped with Bluetooth ® has
to be paired to the unit using the following
procedure. A maximum of seven devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
NOTE
   The Bluetooth ® system may not operate
for 1 or 2 minutes after the ignition
is switched to ACC or ON. However,
this does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconnect the Bluetooth
®
device from the vehicle side.
   If Bluetooth ® -enabled devices are used
in the following locations or conditions,
connection via Bluetooth
® may not be
possible.
   The device is in a location hidden
from the center display such as
behind or under a seat, or inside the
glove compartment.
  The device contacts or is covered by
a metal object or body.
  The device is set to power-saving
mode.


Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth ® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing code into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the displayed 6-digit code on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions of the device connected to Bluetooth
® are
displayed.
10. (Devices compatible with Mazda E-mail / SMS function)
SMS (Short Message Service) messages, and E-mail for the device are
downloaded automatically. A download
permission operation for your device
may be required depending on the
device.

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5–99
Interior Features
Audio Set [Type B (touchscreen)]
Switching to Bluetooth ® audio mode
To listen to music or voice audio recorded to a Bluetooth ® audio device, switch to the
Bluetooth ® audio mode to operate the audio device using the audio system control p\
anel.
Any Bluetooth ® audio device must be paired to the vehicle's Bluetooth ® unit before it can be
used.
Refer to Bluetooth
® Preparation on page 5-94 .
1. Turn on the Bluetooth ® audio device's power.
2. Switch the ignition to ACC or ON.
3. Select the
icon on the home screen to display the Entertainment screen.
4. When
is selected, switches to the Bluetooth ® audio mode to begin playback.
NOTE
   If Bluetooth ® audio is used after using Pandora ® , Aha™ or Stitcher™ radio, the
application on the mobile device has to be closed fi rst.
   If the Bluetooth ® audio device does not begin playback, select the icon.  If the mode is switched from Bluetooth ® audio mode to another mode (radio mode), audio
playback from the Bluetooth ® audio device stops.
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5–114
Interior Features
Audio Set [Type B (touchscreen)]
Numeral or symbol entry
Use the dial pad.
Long-press the
to input +.
Select
to delete the currently input
value.
Long-press
to delete all input values.
Redial Function
Makes a call to the last person called
(latest person on outgoing call record)
from the mobile phone/vehicle.

1. Press the talk button.
2. Wait for the beep sound.
3. Say: “Redial”

Call back Function
Makes a call to the last person who called
your (latest person on incoming call
record) mobile phone/vehicle.

1. Press the talk button.
2. Wait for the beep sound.
3. Say: “Call back”

Mobile 911 (U.S.A./Canada only)
If the vehicle is involved in a moderate
to severe collision, a call is made
automatically to 911 from the connected
device. The “Emergency Assistance Call”
setting must be on.
Refer to Communication Settings on page
5-120 .
CAUTION
Though the system can be set to
not call 911, doing so will defeat
the purpose of the system. Mazda
recommends that the Mobile 911
system remain activated.

NOTE
   Mobile 911 is a secondary function
of the audio entertainment system.
Therefore, the mobile 911 function
does not assure that the call is always
made to 911 after an accident occurs.
  A Hands-free device must be paired and
connected. The 911 operator can verify
the vehicle's position information using
the Hands-free device GPS if equipped.

1. If the vehicle is involved in a moderate to severe collision, noti fi cation of the
call to 911 is made via audio and screen
display. To cancel the call, press

or hang-up
button within 10 seconds.
2. If
or hang-
up button is not pressed within
10 seconds, the call is made to 911
automatically.

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5–121
Interior Features
Audio Set [Type B (touchscreen)]
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
  Press the hang-up button.  Say, “Cancel”.  Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
   The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.
   Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
   Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
   Do not speak too slowly or loudly (no
loud voice).
   Speak clearly, without pausing between
words or numbers.
   Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci fi ed by the voice
commands.
   It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
   Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the air fl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
   Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-127 .

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5–122
Interior Features
Audio Set [Type B (touchscreen)]
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the\
audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be veri fi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-111 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-111 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-111 .

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5–127
Interior Features
Audio Set [Type B (touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — Make sure that the Bluetooth ®
device is compatible with the
Bluetooth
® unit, and that Bluetooth ®
and Find Mode *1 are on and
the airplane mode is off in the
Bluetooth
® device setting. Turn
off the power of the Bluetooth ®
device once, then turn it back on. If
pairing is still not possible after this,
contact an Authorized Mazda Dealer
or Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Bluetooth ®
device on the Mazda Connect.
2. Delete “Mazda” from the Bluetooth
® search screen of the
Bluetooth ® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power
of the Bluetooth
® device once, then
turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
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