2017 INFINITI QX60 HYBRID Owner's Manual

SymptomPossible cause Possible solution
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the
following: a voice guidance is announced, a tone sounds,
and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white
on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once. Place a pause between the appropriate digits for correct
recognition by the system. When speaking a telephone
number, place a pause between area codes and dial
codes, etc.
Voice Recognition does not operate, and a tone sounds
twice after pushing the
switch. Theswitch is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouchTM, wait for the Voice Rec-
ognition system to be ready before giving voice
commands.
The USB memory device cannot operate with Voice
Recognition. Depending on the device, an iPhone® or iPod® may be
recognized as a USB memory device. This is not a malfunction.
More than one audio device is connected to the USB port. Only one audio device can be operated with the Voice Recognition system even when multiple numbers of de-
vices are connected. Select an audio source to operate
with the Voice Recognition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice Recognition
system has not been selected. Select an audio source to be operated with the Voice Rec-
ognition system.
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SymptomPossible cause Possible solution
An error message is displayed when trying to select a track
and operate the USB/iPod®. The track information is being processed for registration by
the system. Song information will be loaded into the system when a
new audio device is registered for the first time or when
the song information in the pre-registered device has been
changed. Wait for the loading to complete (this may take
from a few minutes up to an hour) .
The number of songs stored on the connected audio de-
vice exceeds its capacity. Decrease the number of songs stored on the audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs
with information such as artist name, album name, song
name, and playlist, etc. will make Voice Recognition song
search available.
The Navigation item is not displayed in the voice operation
menu screen. Voice Recognition command preparation for the navigation
system is not completed immediately after the system is
started. Display any screen other than the Voice Recognition
screen, and then push the
switch.
The system does not correctly recognize a Point of Interest
(POI) name spoken. There are some rare cases where a POI is unavailable by
Voice Recognition but the location can be found on the
map. This is not a malfunction. Consider using an alternative
search method, like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched when
nearby. This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-161

Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-162Monitor, climate, audio, phone and voice recognition systems

●In some situations, the system may not be
able to recognize your command even if you
say the exact command. This can be due to
noise conditions or an accent.
● In some unique cases, the system may ex-
pect a word to be spoken as it is spelled as
opposed to the way it is normally pro-
nounced.
ADDITIONAL HELP
For additional technical information, it is recom-
mended that you visit the following websites or
contact the support line.
Websites:
www.infinitiusa.com (for U.S)
www.infiniti.ca (for Canada)
Support line:
1–855–444–7244
Monitor, climate, audio, phone and voice recognition systems4-163

5 Starting and driving
Precautions when starting and driving................5-4
Exhaust gas (carbon monoxide) ..................5-4
Three-way catalyst ..............................5-4
Tire Pressure Monitoring System (TPMS) ..........5-5
On-pavement and off-road driving
precautions ....................................5-9
Avoiding collision and rollover . . ..................5-9
Off-road recovery ...............................5-9
Rapid air pressure loss ......................... 5-10
Drinking alcohol/drugs and driving ...............5-10
Driving safety precautions ......................5-11
Intelligent All-Wheel Drive (AWD) driving
safety precautions (if so equipped) ..............5-13
Push-button ignition switch ........................5-13
Operating range ............................... 5-14
Push-button ignition switch positions . . . .........5-15
Emergency hybrid system shut off ...............5-15
INFINITI Intelligent Key battery discharge .........5-16
INFINITI Vehicle Immobilizer System .............5-16
Before starting the INFINITI Direct Response
Hybrid System ................................... 5-17
Starting the INFINITI Direct Response Hybrid
System .......................................... 5-17
Remote hybrid start (if so equipped) .............5-17Driving the vehicle
................................ 5-18
Continuously Variable Transmission (CVT) ........5-18
Parking brake .................................... 5-23
INFINITI Drive Mode Selector ......................5-23
Standard mode ................................ 5-24
Sport mode ................................... 5-24
Snow mode ................................... 5-24
ECO mode ................................... 5-24
Lane Departure Warning (LDW) (if so equipped) .....5-26
LDW system operation ......................... 5-27
How to enable/disable the LDW system .........5-28
LDW system limitations ........................ 5-29
System temporarily unavailable ..................5-30
System maintenance ........................... 5-30
Lane Departure Prevention (LDP) (if so equipped) ....5-31
LDP

system operation .......................... 5-32
How to enable/disable the LDP system ..........5-33
LDP system limitations ......................... 5-34
System temporarily unavailable ..................5-35
System maintenance ........................... 5-36
Blind Spot Warning (BSW) (if so equipped) .........5-37
BSW system operation ........................ 5-38
How to enable/disable the BSW system .........5-39

BSW system limitations........................ 5-40
BSW driving situations ......................... 5-41
System temporarily unavailable ..................5-44
System maintenance ........................... 5-45
Blind Spot Intervention® (BSI) (if so equipped) ......5-46
BSI system operation .......................... 5-48
How to enable/disable the BSI system ...........5-49
BSI system limitations .......................... 5-50
BSI driving situations .......................... 5-51
System temporarily unavailable ..................5-56
System malfunction ............................ 5-56
System maintenance ........................... 5-56
Back-up Collision Intervention (BCI)
(if so equipped) .................................. 5-58
BCI system operation .......................... 5-60
Turning the BCI system on/off ...................5-62
BCI system limitations ......................... 5-63
System temporarily not available .................5-64
System malfunction ............................ 5-65
System maintenance ........................... 5-65
Rear Cross Traffic Alert (RCTA) (if so equipped) .....5-66
RCTA system operation ........................ 5-67How to enable/disable the RCTA system .
........5-69
RCTA system limitations ........................ 5-70
System temporarily unavailable ..................5-73
System maintenance ........................... 5-74
Cruise control (if so equipped) .....................5-75
Precautions on cruise control . ..................5-75
Cruise control operations .......................5-76
Intelligent Cruise Control (ICC) (if so equipped) ......5-77
ICC system operation .......................... 5-78
The ICC switch ............................... 5-81
Operating ICC ................................ 5-85
Operating conventional (fixed speed) cruise
control mode .................................. 5-89
ICC system limitations ......................... 5-91
System
temporarily unavailable ..................5-94
System maintenance ........................... 5-96
Distance Control Assist (DCA) (if so equipped) ......5-97
DCA system operation ......................... 5-97
How to enable/disable the DCA system .........5-100
DCA system limitations ........................ 5-101
DCA driving situations ........................ 5-103
System temporarily unavailable .................5-105

System maintenance.......................... 5-107
Forward Emergency Braking (FEB) with Pedestrian
Detection system (if so equipped) . . ...............5-108
System operation ............................. 5-109
Turning the FEB with Pedestrian Detection
system ON/OFF .............................. 5-111
FEB with Pedestrian Detection system
limitations .................................... 5-112
System temporarily unavailable .................5-114
System malfunction ........................... 5-115
System maintenance .......................... 5-116
Predictive Forward Collision Warning (PFCW)
(if so equipped) ................................. 5-117
PFCW system operation ......................5-119
Turning the PFCW system on/off ...............5-120
PFCW system limitations ......................5-122
System temporarily unavailable .................5-126
System malfunction ........................... 5-127
System maintenance .......................... 5-127
Break-in schedule ............................... 5-128
Fuel-efficient driving tips ......................... 5-128
Increasing fuel economy .......................... 5-130
Intelligent All-Wheel Drive (AWD) (if so equipped) . .5-130
Parking/parking on hills ........................... 5-133Power steering
.................................. 5-134
Brake system ................................... 5-134
Brake precautions ............................ 5-134
Anti-lock Braking System (ABS) ................5-135
Brake assist ................................. 5-136
Vehicle Dynamic Control (VDC) system ............5-136
Active Trace Control (if so equipped) ...........5-138
Brake force distribution ....................... 5-138
Hill start assist system ........................... 5-139
Front and Rear Sonar System (if so equipped) ......5-140
System operation ............................. 5-140
How to enable/disable the sonar system . .......5-142
Sonar limitations .............................. 5-143
System temporarily unavailable .................5-143
System

maintenance .......................... 5-143
Cold weather driving ............................. 5-144
Freeing a frozen door lock .....................5-144
Antifreeze .................................... 5-144
Battery ...................................... 5-144
Draining of coolant water ......................5-144
Tire equipment . . ............................. 5-144
Special winter equipment ......................5-145
Driving on snow or ice ........................ 5-145

Engine block heater (if so equipped)............5-145 Active noise cancellation .........................5-146