For descriptions specified for all-wheel drive
models, anAWDmark is placed at the beginning
of the applicable sections/items.
As with other vehicles with features for
off-road use, failure to operate all-wheel
drive models correctly may result in loss of
control or an accident. For additional infor-
mation, refer to “Driving safety precau-
tions” in the “Starting and driving” section
of this manual.
ON-PAVEMENT AND OFF-ROAD DRIV-
ING
This vehicle will handle and maneuver
differently from an ordinary passenger
car because it has a higher center of
gravity for off-road use. As with other
vehicles with features of this type, fail-
ure to operate this vehicle correctly may
result in loss of control or an accident.
For additional information, refer to “On-
pavement and off-road driving
precautions”, “Avoiding collision and
rollover” and “Driving safety precau-
tions” in the “Starting and driving” sec-
tion of this manual.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified.
Modification could affect its
performance, safety, emissions or dura-
bility and may even violate governmental
regulations. In addition, damage or per-
formance problems resulting from modi-
fications may not be covered under
INFINITI warranties.
WARNING
Installing an aftermarket On-Board Diag-
nostic (OBD) plug-in device that uses the
port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause inter-
ference or damage to vehicle systems. We
do not recommend or endorse the use of
any aftermarket OBD plug-in devices, un-
less specifically approved by INFINITI. The
vehicle warranty may not cover damage
caused by any aftermarket plug-in device. This manual includes information for all features
and equipment available on this model. Features
and equipment in your vehicle may vary depend-
ing on model, trim level, options selected, order,
date of production, region or availability. There-
fore, you may find information about features or
equipment that are not included or installed on
your vehicle.
All information, specifications and illustrations in
this manual are those in effect at the time of
printing. INFINITI reserves the right to change
specifications, performance, design or compo-
nent suppliers without notice and without obliga-
tion. From time to time, INFINITI may update or
revise this manual to provide Owners with the
most accurate information currently available.
Please carefully read and retain with this manual
all revision updates sent to you by INFINITI to
ensure you have access to accurate and up-to-
date information regarding your vehicle. Current
versions of vehicle Owner’s Manuals and any
updates can also be found in the Owner section
of the INFINITI website at
https://owners.infinitiusa.com/owners/
navigation/manualsandGuides. If you have
questions concerning any information in your
Owner’s Manual, contact INFINITI Consumer Af-
fairs. See the INFINITI CUSTOMER CARE PRO-
GRAM page in this Owner’s Manual for contact
information.
WHEN READING THE MANUAL
INFINITI INTOUCHTMAPPS
OVERVIEW
Laws in some jurisdictions may restrict the use of
some of the applications and features, such as
social networking and texting. Check local regu-
lations for any requirements.
Infiniti InTouch
TMApps provides in-vehicle ac-
cess to two types of applications: Vehicle Apps
and Mobile Apps (if so equipped) .
Some pre-installed Vehicle Apps can be used
without taking any extra steps.
CAUTION
● While driving, some operations are lim-
ited in order to prevent distracting the
driver. While driving, avoid keeping a
close watch on the display.
● Some application services may be sub-
ject to change or termination without
prior notice. For Canada:
The system allows you to download new applica-
tions, update downloaded applications and de-
lete downloaded applications in a similar manner
as popular smartphone operating systems.
You will need to connect a compatible smart-
phone to the vehicle in order to update Vehicle
Apps or use Mobile Apps.
The usage of applications is only guaranteed for
smartphones that have been tested and ap-
proved for use with Infiniti InTouch
TMApps. Only
iPhone® and Android devices are currently sup-
ported. Android smartphones must support
Bluetooth® and SPP (Serial Port Profile) .
USING APPLICATIONS
NOTE:
To use APP functions on the models with-
out a navigation system, the calendar set-
ting is necessary for checking the SSL ex-
piration date. For additional information,
refer to “Clock settings” in this section.
Main operation
Push the APPS button to display the menu
screen.
Touch the icon for the desired application. The
selected application will be launched.
The applications shown on the menu screen and
the display order can be customized. For addi-
tional information, refer to “App Garage Settings
screen” in this section.
Some applications can be set to launch automati-
cally upon vehicle ignition.
VEHICLE APPS
Vehicle Apps are unique applications developed
by INFINITI.
INFINITI INTOUCHTMAPPS
Monitor, climate, audio, phone and voice recognition systems4-131
VOICE RECOGNITION SETTINGS
Voice recognition functions can be set.1. Press the SETTING button.
2. Touch the “Voice Recognition” key.
3. Touch the item you want to set.
Available settings ● “Minimize Voice Feedback” key:
Set the Minimize Voice Feedback function “ON”
key (short feedback) . ● “Audio Device Setting” key
Select an audio device to be operated via voice
recognition system from the list of devices regis-
tered to the in-vehicle audio system. The device
with an indicator light illuminated can be oper-
ated with voice recognition system.
CUSTOMER ASSISTANCE
For assistance or inquiries about Infiniti
InTouchTM, or to order updated map data for the
navigation system (if so equipped) , it is recom-
mended that you contact an INFINITI retailer.
TROUBLESHOOTING GUIDE
4-150Monitor, climate, audio, phone and voice recognition systems
Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-162Monitor, climate, audio, phone and voice recognition systems