2017 INFINITI QX30 ESP

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible causeRemedy
You cannot
lock or un-
lock the ve-
hicle using
the keyThe key battery
is discharged or
nearly dis-
charged:
•Vehicles without Intelligent Key:try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of
the key at the driver’s door handle from close range and press the/button.
If this does not work:
•Check the key battery (seeChecking the batteryin the8. Do-it-yourselfsection) and replace it necessary
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is inter-
ference from a
powerful source
of radio waves
•Vehicles without Intelligent Key: try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of
the key at the driver’s door handle from close range and press the/button.
If this does not work:
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
The key is faulty
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI retailer for this service.
You can no
longer lock or
unlock the
vehicle using
Intelligent
KeyThe key battery
is discharged or
nearly dis-
charged
•Check the key battery (seeChecking the batteryin the8. Do-it-yourselfsection) and replace it necessary
If this does not work:
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is inter-
ference from a
powerful source
of radio waves
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is a fault
with the Intelli-
gent Key system
•Lock/unlock the vehicle using the remote control function of the key.•Have the vehicle and key checked. It is recommended you visist an INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote control function
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
3-12Pre-driving checks and adjustments

1Button for the exterior mirror on the left
hand side.
2Button for the exterior mirror on the
right hand side.
3Adjustment button.
4Memory button M.
Setting and storing the parking position using
reverse gear
:
You can set the front-passenger side exterior
mirror so that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
1. Make sure that the vehicle is stationary.
2. Switch the ignition switch to the ON posi-
tion.
3. Press button
2for the external mirror on
the front-passenger side.4. Engage reverse gear. The exterior mirror on
the front-passenger side moves to the preset
parking position.
5. Use adjustment button
3to adjust the
exterior mirror. You should see the rear
wheel and the curb in the exterior mirror The
parking position is stored.
NOTE
•If you shift the transmission to another
position, the exterior mirror on the front
passenger side returns to the driving posi-
tion.
•If the driver’s side mirror is currently se-
lected, the passenger side mirror will not
move when reverse gear is engaged.
Setting and storing the parking position using
the memory button
:
You can set the front-passenger side exterior
mirror so that you can see the rear wheel on
that side as soon as you engage reverse gear.
This setting can be stored using memory button
M
4.
1. Make sure that the vehicle is stationary.
2. Switch the ignition switch to the ON posi-
tion.3. Press button
2for the external mirror on
the front-passenger side.
4. Engage reverse gear. The exterior mirror on
the front-passenger side moves to the preset
parking position.
5. Use adjustment button
3to adjust the
exterior mirror. You should see the rear
wheel and the curb in the exterior mirror.
6. Press memory button M
4and one of the
arrows on adjustment button
3within
three seconds. The parking position is
stored if the exterior mirror does not move.
7. If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
:
1. Switch the ignition switch to the ON posi-
tion.
2. Adjust the exterior mirror on the front
passenger side with the corresponding but-
ton.
3. Engage reverse gear. The exterior mirror on
the front-passenger side moves to the stored
parking position
NIC2639
Pre-driving checks and adjustments3-19

The exterior mirror on the front-passenger side
moves back to its original position:
•As soon as you exceed a speed of 15 km/h.
•About ten seconds after you have disen-
gaged reverse gear.
•If you press button1for the exterior mirror
on the driver’s side.
WARNING
•If you use the memory function on the driv-
er’s side while driving, the adjustments
could cause you to lose control of the ve-
hicle. There is a risk of an accident. Only use
the memory function on the driver’s side
while the vehicle is stationary.
Only use the memory function on the driv-
er’s side while the vehicle is stationary.
•If the memory function adjusts the seat, you
and other vehicle occupants-particularly
children-could become trapped. There is a
risk of injury.
While the memory function is making ad-
justments, make sure that no one has any
part of their body within the sweep of the
seat. If someone becomes trapped, immedi-ately release the memory function position
button The adjustment is stopped.
•If children activate the memory function,
they could become trapped, especially if
they are unattended. There is a risk of in-
jury.
When leaving the vehicle, always take the
key with you and lock the vehicle. Never
leave children unattended in the vehicle.
The memory function can be used at any time,
e.g. even when the key isn’t in the ignition lock.
STORING SETTINGS
With the memory function, you can store up to
three different settings.
•Seat and seatback position
•Driver’s side: position of the exterior mirrors
on the driver’s and front-passenger sides.
To store settings:
1. Adjust the seat (seePower seat
adjustmentin the1. Safety — seats, seat
belts and supplemental restraint system
section).
NIC2637
MEMORY FUNCTION (IF EQUIPPED)
3-20Pre-driving checks and adjustments

ADDITIONAL SYSTEM INFORMATION
System Start-Up
Due to the large number of features and capa-
bilities that the INFINITI InTouch system needs
to load on start-up, it may take up to a minute
for all functions (such as Apps) to be available.
The system will display the message indicating
that the application is loading during this time.
During the start-up period, hard button controls
for audio will become available before start-up
is complete. Features will become available in
the following order.
•Audio volume and music playback
•Audio Full Screen Access
•Full App Availability – System will display
the message indicating the completion of the
application loading process.
System Response Delay
INFINITI InTouch uses an operating system like
those found on many computers, tablets and
cell phones. Like these devices, processing
speed may vary, and system response delays or
resets may occur intermittently. This does not
indicate a malfunction, and further information
on system operation can be found below.In most situations, simply waiting a few mo-
ments longer should be sufficient for the pend-
ing operations to complete.
If the system temporarily does not respond to
commands, the system can be easily reset.
Simply push down the Audio Power knob for at
least 5 seconds. The system will turn off and
restart.
After restart, all functions should be available.
•Audio will resume, but if you were using
Bluetooth® Audio or an Audio App, the
connection may need to be re-established.
•If a navigation route was set, the route
should resume automatically (models with
navigation system).
•If a phone call was in progress, the call may
be temporarily transferred back to the hand-
set.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a
particular feature is not loading or responding.
Often, a quick system reset will resolve any
issue you may be experiencing. After restart, all
functions will be available as described above.System Updates
Like many digital devices, the INFINITI InTouch
system is designed to allow for software up-
dates as enhancements are developed and ad-
ditional features added. If you have questions
about system performance, it is recommended
you contact your INFINITI retailer to ensure that
your vehicle has had the latest available soft-
ware installed.
Operating Tips
INFINITI InTouch provides several methods of
operation to suit your preferences. The follow-
ing are suggested operating tips.
•Operating the INFINITI Controller, Steering
Wheel Controls, or other controls too quickly
can cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
•INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen functional-
ity is intentionally unavailable during driving.
Please view the available voice commands by
pushing<
>on the steering wheel and
then selecting a category on the display.
4-16Display screen, heater and air conditioner, and audio system

AAround View Monitor display
BINFINITI controller
C

NOTE
•You can also activate several of the air
distribution settings simultaneously. In order
to do this, press several of the air distribu-
tion buttons. The air is then routed through
different air ventilators.
•Regardless of the air distribution setting,
airflow is always directed through the side
air ventilators. The side air ventilators can
only be closed if the adjusters are turned
clockwise until they engage.
To set air distribution:
1. Make sure the engine is running.
2. Press one or more of the
,,orbuttons. The corresponding indicator
lamp comes on.
Setting the airflow
1. Make sure the ignition switch is in the ON
position.
2. To increase or reduce airflow: turn control
5counterclockwise or clockwise.
Defogging the windshield
You can use this function to de-ice the wind-
shield or to defog the inside of the windshield
and the side windows.NOTE
You should only select theWindshield demist-
ingfunction until the windshield is clear again.
Activating theWindshield demistingfunction
:
Make sure the ignition switch is in the ON
position.
To activate: press the
button The indica-
tor light in thebutton lights up.
The climate control system switches to the
following functions:
•High airflow
•High temperature
•Air distribution to the windshield and front
side windows
•Air-recirculation mode off
NOTE
•TheWindshield demistingfunction auto-
matically sets the blower output to the opti-
mum demisting effect. As a result, the airflow
may increase or decrease automatically after
the
button is pressed.
•You can adjust the blower output manually
while theWindshield demistingfunction is
in operation. Turn airflow control
5counter-
clockwise or clockwise.Deactivating theWindshield demistingfunc-
tion
:
Press thebutton. The indicator lamp in
thebutton goes out. The previous set-
tings are reactivated. Air-recirculation mode
remains deactivated.
or
Turn temperature control
1counterclockwise
or clockwise.
Defogging the windows
Windows misted up on the inside:
1. Activate theCooling with air dehu-
midificationfunction.
2. If the windows continue to mist up, activate
the
Windshield demistingfunction.
NOTE
You should only select this setting until the
windshield is clear again.
Windows misted up on the outside
:
1. Activate the windshield wipers.
2. Set the air distribution to
or.
NOTE
You should only select this setting until the win-
dows are clear again.
4-46Display screen, heater and air conditioner, and audio system

FM radio reception
MAXIMUM SIGNAL DISTANCES
•FM : 25 to 30 miles (40 to 48 km)
•AM : 60 to 130 miles (97 to 209 km)
Range: FM range is normally limited to 25 to 30
miles (40 to 48 km), with monaural (single
station) FM having slightly more range than
stereo FM. External influences may sometimes
interfere with FM station reception even if the
FM station is within 25 miles (40 km). The
strength of the FM signal is directly related to
the distance between the transmitter and re-
ceiver. FM signals follow a line-of-sight path,
exhibiting many of the same characteristics as
light. For example they will reflect off objects.
Fade and drift: As your vehicle moves away from
a station transmitter, the signals will tend to
fade and/or drift.Static and flutter: During signal interference
from buildings, large hills or due to antenna
position, usually in conjunction with an in-
creased distance from the station transmitter,
static or flutter can be heard. This can be
reduced by lowering the treble setting to reduce
the treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and re-
flected signals reach the receiver at the same
time. The signals may cancel each other, result-
ing in momentary flutter or loss of sound.
AM radio reception
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can bounce off the
ionosphere and be bent back to earth. Because
of these characteristics, AM signals are also
subject to interference as they travel from trans-
mitter to receiver.
Fading: This occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic
lights.
HD RadioTMTechnology reception
(for U.S.)
HD RadioTMTechnology reception needs to be
activated to receive HD Radio broadcasts, see
Audio settingslater in this section.
This enables you to receive radio broadcasts
digitally (where available), providing a better
quality sound with clear reception. When this
feature is not activated or HD Radio broadcasts
are not available, you will receive analog radio
(AM/FM) broadcasts.
Satellite radio reception
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a
malfunction. Wait more than 10 minutes with
the satellite radio ON and the vehicle outside of
any metal or large building for the satellite
radio to receive all of the necessary data.
The satellite radio requires an active SiriusXM
Satellite Radio subscription. The satellite ser-
vice is a available only to those at least 18 and
older in the 48 contiguous United States.
The satellite radio performance may be affected
if cargo carried on the roof blocks the satellite
radio signal.
SAA0306Z
4-54Display screen, heater and air conditioner, and audio system

If possible, do not put cargo near the satellite
antenna.
The build up of ice on the satellite radio an-
tenna can affect satellite radio performance.
Remove the ice to restore satellite radio recep-
tion.
Trademarks
HD Radio Technology manufactured under li-
cense from iBiuity Digital Corporation. U.S. and
Foreign Patents. HD Radio
TMand the HD, HD
Radio, and “Arc” logos are proprietary trade-
marks of iBiquity Digita; Corp.
The Bluetooth® word mark and logos are reg-
istered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by DENSO
CORPORATION is under license. Other trade-
marks and trade names are those of their
respective owners.
SiriusXM services require a subscription after
trial period and are sold separately or as a
package. Our satellite service is available only
to those at least 18 and older in the 48 contigu-
ous USA and DC. For more information visit
www.siriusxm.com.
Required SiriusXM Satellite Radio and SiriusXM
Travel Link monthly subscriptions are sold
separately. Sirius XM Travel Link is only avail-
able in select markets. For more information,
see www.sirius.com/travellink
“Made for iPodR” and “Made for iPhoneR”
mean that an electronic accessory has been
designed to connect specifically to iPod
Ror
iPhone
R, respectively, and has been certified
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance with
safety and regulatory standards. Please note
that the use of this accessory with iPod
Ror
iPhone
Rmay affect wireless performance.
Apple, the Apple logo, iPhone
R, iPodR, iPod
classic
R, iPod nanoR, and iPod touchRare trademarks of Apple Inc., registered in the
U.S. and other countries. Lightning is a trade-
mark of Apple Inc. App Store is a service mark of
Apple Inc.
Music recognition technology and related data
are provided by Gracenote®. Gracenote is the
industry standard in music recognition technol-
ogy and related content delivery. For more
information, visit www.gracenote.com.
CD and music-related data from Gracenote, Inc.,
copyright
c2000 to present Gracenote.
Gracenote Software, copyright
c2000 to pres-
ent Gracenote. One or more patents owned by
Gracenote apply to this product and service.
See the Gracenote website for a non-exhaustive
list of applicable Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the Gracenote
logo and logotype, and the “Powered by
Gracenote” logo are either registered trade-
marks or trademarks of Gracenote in the United
States and/or other countries.
App Store
SM
Apple and the Apple logo are trademarks of Apple
Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Google PlayTM
Google Play is a trademark of Google Inc.
Google
c2012 Google Inc. All rights reserved. Google
CalendarTMcalendaring application is a trade-
mark of Google Inc.
Display screen, heater and air conditioner, and audio system4-55