2017 FORD TAURUS Owners Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico , Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266FORDFord Middle East80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]+1 313 390 0804+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+63-2-717-6410South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go tohttp://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
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Customer AssistanceE142557

Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery beforeservicing high current fuses.
To reduce risk of electrical shock,always replace the cover to thepower distribution box beforereconnecting the battery or refilling fluidreservoirs.
The power distribution box is in the enginecompartment. It has high-current fusesthat protect the vehicle's main electricalsystems from overloads.
If you disconnect and reconnect thebattery, you will need to reset somefeatures. See Changing the 12V Battery(page 252).
Protected componentsFuse amp ratingFuse or relay number
Not used.-1
Not used.-2
Not used.-3
Wiper motor relay.30A24
Anti-lock brake system pump.50A25
Not used.-6
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FusesE173618
97
98
77 96
95
94
93 92 91 90 89
88
66
44 78
56
39 26 18 1617
3 12
456789
192021222324
2728293031 40414243 55
575859606162636465 798081828384858687
67
45
32
10111213
333435
464748495051
6869707172
74
73
76
75
53
37 36
54
38
25
15
1452

Protected componentsFuse amp ratingFuse or relay number
Not used.-7
Moonroof.20A28Power sunshade.
Second row power point.20A29
Not used.-10
Heated rear window relay.Relay11
Not used.-12
Starter motor relay.Relay13
Left-hand cooling fan number 2 relay.Relay14
Fuel pump relay.Relay15
Not used.-16
Not used.-17
Front blower motor relay.40A218
Starter relay.30A219
Storage bin power point.20A220
Rear heated seat module.20A221
Not used.-22
Driver power seat.30A223Memory module.
Not used.-24
Not used.-25
Heated rear window relay.40A226
Cigar lighter.20A227
Climate controlled seats.30A228
Electric fan relay 1.40A229
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Fuses

Protected componentsFuse amp ratingFuse or relay number
Electric fan relay 2.40A230
Electric fan relay 3.25A231
Massage control seat relay.Relay32
Right-hand cooling fan relay.Relay33
Blower motor relay.Relay34
Left-hand cooling fan Number 1 relay.Relay35
Not used.-36
Not used.-37
Not used.-38
Not used.-39
Not used.-40
Not used.-41
Passenger power seat.30A242
Anti-lock brake system valves.20A243
Not used.-44
Rain sensor.5A145
Not used.-46
Not used.-47
Not used.-48
Not used.-49
Heated mirrors.15A 150
Not used.-51
Not used.-52
Not used.-53
Not used.-54
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Fuses

Protected componentsFuse amp ratingFuse or relay number
Wiper relay.Relay55
Not used.-56
Left-hand high intensity discharge head-lamp.20A157
Alternator A-line.10A158
Brake on/off switch.10A159
Not used.-60
Not used.-61
A/C clutch relay.10A 162
Not used.-63
Massage control seats.15A164
Fuel pump relay.30A165Fuel injectors.
Powertrain control module relay.Relay66
Oxygen sensor heater.20A167Mass airflow sensor.Variable camshaft timing solenoid valve.Canister vent solenoid.Canister purge solenoid.
Ignition coils.20A168
Vehicle power 1 (powertrain controlmodule).20A169
A/C clutch.15A170Fan control relay coils 1-3.Variable air conditioning compressor.Auxiliary transmission warmup.Turbo charge waste-gate control.Electronic compressor bypass valve.All-wheel drive module.Positive crankcase ventilation heater.
Not used.-71
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Fuses