Cruise Control.................................................69
Information Display Control.......................70
Wipers and Washers
Windshield Wipers..........................................71
Autowipers.........................................................71
Windshield Washers......................................72
Rear Window Wiper and Washers...........73
Lighting
Lighting Control...............................................74
Autolamps........................................................74
Instrument Lighting Dimmer......................75
Headlamp Exit Delay.....................................75
Daytime Running Lamps.............................76
Front Fog Lamps............................................76
Direction Indicators........................................76
Interior Lamps.................................................76
Ambient Lighting.............................................77
Windows and Mirrors
Power Windows..............................................78
Global Opening...............................................79
Exterior Mirrors................................................79
Interior Mirror....................................................81
Sun Visors.........................................................82
Sun Shades......................................................82
Instrument Cluster
Gauges...............................................................84
Warning Lamps and Indicators.................87
Audible Warnings and Indicators..............91
Information Displays
General Information......................................92
Information Messages.................................101
Climate Control
Automatic Climate Control......................109
Hints on Controlling the InteriorClimate...........................................................111
Heated Windows and Mirrors....................112
Cabin Air Filter.................................................113
Remote Start...................................................113
Seats
Sitting in the Correct Position...................114
Head Restraints..............................................114
Manual Seats..................................................116
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats.................................................120
Rear Seat Armrest........................................120
Universal Garage DoorOpener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console..............................................128
Overhead Console........................................128
Starting and Stopping theEngine
General Information....................................129
Ignition Switch...............................................129
Keyless Starting............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character-istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
EcoSelect........................................................139
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Table of Contents
Hybrid Vehicle Frequently AskedQuestions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption.......................................148
Emission Control System..........................149
High Voltage Battery
General Information.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-OffSwitch...........................................................158
Transmission
Automatic Transmission...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-LockBrakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid...........................................168
Front Parking Aid..........................................169
Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control.....................................177
Driving Aids
Blind Spot Information System...............179
Cross Traffic Alert..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers.............................................186
Load Limit........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats.......................................................195
Roadside Emergencies
Roadside Assistance...................................197
Hazard Warning Flashers..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)............................205
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Table of Contents
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Introduction
PROTECTING THE
ENVIRONMENT
You must play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
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Environment
GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNINGS
Always make sure your child issecured properly in a device that isappropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
All children are shaped differently.The National Highway Traffic SafetyAdministration and other safetyorganizations, base their recommendationsfor child restraints on probable child height,age and weight thresholds, or on theminimum requirements of the law. Werecommend that you check with a NHTSACertified Child Passenger Safety
WARNINGS
Technician (CPST) to make sure that youproperly install the child restraint in yourvehicle and that you consult yourpediatrician to make sure you have a childrestraint appropriate for your child. Tolocate a child restraint fitting station andCPST, contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.ca tofind a Child Car Seat Clinic in your area.Failure to properly restrain children in childrestraints made especially for their height,age and weight, may result in an increasedrisk of serious injury or death to your child.
On hot days, the temperature insidethe vehicle can rise very quickly.Exposure of people or animals tothese high temperatures for even a shorttime can cause death or serious heatrelated injuries, including brain damage.Small children are particularly at risk.
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Child Safety
8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that will exist once the extraweight of the child is added to the childrestraint. It also helps to achieve theproper snugness of the child restraintto your vehicle. Sometimes, a slightlean toward the buckle will additionallyhelp to remove remaining slack fromthe belt.
9. Attach the tether strap (if the childrestraint is equipped).
10. Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place. To check this, grab theseat at the belt path and attempt tomove it side to side and forward andback. There should be no more than1 in (2.5 cm) of movement for properinstallation.
We recommend checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with Transport Canada for referralto a Child Car Seat Clinic.
Using Lower Anchors and Tethersfor CHildren (LATCH)
WARNINGS
Do not attach two child safetyrestraints to the same anchor. In acrash, one anchor may not be strongenough to hold two child safety restraintattachments and may break, causingserious injury or death.
Depending on where you secure achild restraint, and depending on thechild restraint design, you may blockaccess to certain seatbelt buckleassemblies and LATCH lower anchors,rendering those features potentiallyunusable. To avoid risk of injury, make sureoccupants only use seating positionswhere they are able to be properlyrestrained.
The LATCH system is composed of threevehicle anchor points: two lower anchorswhere the seatback and seat cushion meet(called the seat bight) and one top tetheranchor behind that seating position.
LATCH compatible child safety seats havetwo rigid or webbing mountedattachments that connect to the two loweranchors at the LATCH equipped seatingpositions in your vehicle. This type ofattachment method eliminates the needto use seatbelts to attach the childrestraint. However, you can still use theseatbelt to attach the child restraint. Forforward-facing child restraints, attach thetop tether strap to the proper top tetheranchor if a top tether strap has beenprovided with your child restraint.
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Child SafetyE142534
If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the vehicle seatupon which the child seat is installed allthe way back. When possible, all childrenage 12 and under should be properlyrestrained in a rear seating position. If allchildren cannot be seated and restrainedproperly in a rear seating position, properlyrestrain the largest child in the front seat.
Always carefully follow theinstructions and warnings providedby the manufacturer of any childrestraint to determine if the restraint deviceis appropriate for your child's size, height,weight, or age. Follow the child restraintmanufacturer's instructions and warnings
WARNINGS
provided for installation and use inconjunction with the instructions andwarnings provided by your vehiclemanufacturer. A safety seat that isimproperly installed or utilized, isinappropriate for your child's height, age,or weight or does not properly fit the childmay increase the risk of serious injury ordeath.
Never let a passenger hold a child onhis or her lap while your vehicle ismoving. The passenger cannotprotect the child from injury in a crash,which may result in serious injury or death.
Never use pillows, books, or towelsto boost a child. They can slidearound and increase the likelihoodof injury or death in a crash.
Always restrain an unoccupied childseat or booster seat. These objectsmay become projectiles in a crash orsudden stop, which may increase the riskof serious injury.
Never place, or allow a child to place,the shoulder belt under a child's armor behind the back because itreduces the protection for the upper partof the body and may increase the risk ofinjury or death in a crash.
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Child SafetyE142597
If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion andthe center console.
•Objects hanging off the seatback.
•Objects stowed in the seatback mappocket.
•Objects placed on the occupant's lap.
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat.
•Rear passenger feet and knees restingor pushing on the seat.
The conditions listed above may cause theweight of a properly seated occupant tobe incorrectly interpreted by the passengersensing system. The person in the frontpassenger seat may appear heavier orlighter due to the conditions described inthe list above.
Make sure the front passengersensing system is operatingproperly. See Crash Sensorsand Airbag Indicator (page 45).
If the airbag readiness lamp is lit, dothe following:
The driver or adult passengers shouldcheck for objects that lodged underneaththe front passenger seat, or cargointerfering with the seat.
If there are lodged objects, or cargo isinterfering with the seat, take the followingsteps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers shouldcheck for any objects lodgedunderneath the front passenger seator cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verifythat the airbag readiness lamp is nolonger illuminated.
•If the airbag readiness lamp remainsilluminated, this may or may not be aproblem due to the front passengersensing system.
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact yourauthorized dealer.
SIDE AIRBAGS
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
Do not use accessory seat covers.The use of accessory seat coversmay prevent the deployment of theside airbags and increase the risk of injuryin an accident.
Do not lean your head on the door.The side airbag could injure you as itdeploys from the side of theseatback.
Do not attempt to service, repair, ormodify the airbag, its fuses or theseat cover on a seat containing anairbag as you could be seriously injured orkilled. Contact your authorized dealer assoon as possible.
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Supplementary Restraints SystemE67017