2017 FORD C MAX ENERGI transmission

Hybrid Vehicle Frequently AskedQuestions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption.......................................148
Emission Control System..........................149
High Voltage Battery
General Information.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-OffSwitch...........................................................158
Transmission
Automatic Transmission...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-LockBrakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid...........................................168
Front Parking Aid..........................................169
Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control.....................................177
Driving Aids
Blind Spot Information System...............179
Cross Traffic Alert..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers.............................................186
Load Limit........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats.......................................................195
Roadside Emergencies
Roadside Assistance...................................197
Hazard Warning Flashers..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)............................205
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Table of Contents

The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents

On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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Introduction

Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckleyour safety belts before you switch theignition on or less than 1-2 minutes elapseafter you switch the ignition on...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
You or the front seat passenger do notbuckle your safety belts before your vehiclereaches at least 6 mph (9.7 km/h) and 1-2minutes elapse after you switch the ignitionon...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you and the front seat passengerbuckle your safety belts.
The safety belt for the driver or frontpassenger is unbuckled for about 1 minutewhile the vehicle is traveling at least 6 mph(9.7 km/h) and more than 1-2 minuteselapse after you switch the ignition on...
Deactivating and Activating theBelt-Minder Feature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of beingsafely belted and surviving an accident.We recommend you leave the systemactivated for yourself and others who mayuse the vehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1.Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). AfterStep 2, wait an additional five secondsbefore proceeding with Step 3. Onceyou start Step 3, you must completethe procedure within 60 seconds.
3.For the seating position being disabled,buckle then unbuckle the safety beltthree times at a moderate speed,ending in the unbuckled state. AfterStep 3, the safety belt warning lightturns on.
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Seatbelts

Note:If locking was not successful or if anydoor or the liftgate is open, or if the hood isopen on vehicles with a perimeter alarm orremote start, the horn does sound twice andthe lamp does not flash.
Sounding a Panic Alarm (If Equipped)
Note:The panic alarm only operates whenthe ignition is off.
Press the button to activate thealarm. Press the button again orswitch the ignition on todeactivate it.
Remote Start (If Equipped)
WARNING
To avoid exhaust fumes, do not useremote start if your vehicle is parkedindoors or in areas that are not wellventilated.
Note:Do not use remote start if your vehicleis low on fuel.
The remote start button is on thetransmitter.
This feature allows you to start yourvehicle from outside the vehicle. Thetransmitter has an extended operatingrange.
Vehicles with automatic climate controlcan be configured to operate when thevehicle is remote started. See AutomaticClimate Control (page 109).
Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The alarm system triggers.
•You disable the feature.
•The hood is open.
•The transmission is not in P.
•The vehicle battery voltage is too low.
•The powertrain fault indicator was onthe last time your vehicle was driven.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notremote start, the exterior lamps do not flashtwice, and the horn does not sound.
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button to lock all thedoors.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 92).
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Keys and Remote ControlsE138624 E138625 E138626

POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
If there is a problem with the open or closerequest, a tone will sound for one of thefollowing reasons:
•The ignition is on and the transmissionis not in park (P).
•The battery voltage is below theminimum operating voltage.
•The liftgate is not fully closed and yourvehicle speed is at or above 3 mph(5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
Note:Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note: Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
From the Instrument Panel
Press the button on theinstrument panel.
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Doors and LocksE159323

Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 149).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have your vehiclechecked as soon as possible.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 149).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 167).
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Instrument Cluster E144692 E138639

Stability Control Off
Lights when you switch thesystem off. It will go out whenyou switch the system back onor when you switch the ignition off. SeeUsing Stability Control (page 167).
Stop Safely
Indicates an electricalcomponent fault or failure thatwill cause the vehicle toshutdown or enter into a limited operatingmode. A message may also display.
Vehicle Plugged in (If Equipped)
Lights after you plug in yourvehicle. A correspondingmessage may display afterattempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's doorand you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any dooris opened if the vehicle exceeds a relativelylow speed.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit thevehicle and the keyless vehicle is in RUN,indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Parking Brake On Warning Chime
Sounds when you have left the parkingbrake on and drive your vehicle. If thewarning chime remains on after you havereleased the parking brake, have thesystem checked by your authorized dealerimmediately.
Automatic Transmission WarningChime
Sounds when you have not moved thetransmission selector lever to position P.A message will be shown in the display.
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Instrument ClusterE130458 E144693 E144694