Hybrid Vehicle Frequently AskedQuestions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption.......................................148
Emission Control System..........................149
High Voltage Battery
General Information.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-OffSwitch...........................................................158
Transmission
Automatic Transmission...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-LockBrakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid...........................................168
Front Parking Aid..........................................169
Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control.....................................177
Driving Aids
Blind Spot Information System...............179
Cross Traffic Alert..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers.............................................186
Load Limit........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats.......................................................195
Roadside Emergencies
Roadside Assistance...................................197
Hazard Warning Flashers..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)............................205
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Table of Contents
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have programmed a MyKey, youcan access the following information usingthe information display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin remotetransmitter are present, the admin remotetransmitter will be recognized by the vehiclewhile switching the ignition on to start thevehicle.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seat belt reminder or Belt Minder. Youcannot disable this feature. The audiosystem will mute when the front seatpassengers' safety belts are notfastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle. You can alsochange the settings afterward with anadmin key.
•A vehicle speed limit can be set.Warnings will be shown in the displayfollowed by an audible tone when yourvehicle reaches the set speed. Youcannot override the set speed by fullydepressing the accelerator pedal or bysetting cruise control.
WARNING
Do not set MyKey maximum speedlimit to a limit that will prevent thedriver from maintaining a safe speedconsidering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
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MyKey™
Settings
Menu level 6Menu level 5Menu level 4Menu level 3Menu level 2
—On or OffTraction CtrlDriver Assist
—On or OffBlindspot
—On or OffCross Traffic
—On or OffECO Cruise1
—On or OffEV+ Mode
—On or OffRear Park Aid
—Hold OK toResetTire Monitor
—On or OffAuto EngineOffVehicle
On or OffAuto LightRainLighting
On or OffDaytimeLights
Select time intervalHome Light
Auto or LastSettingsHeater - A/CClimateControlRemote Start
Auto or OffFront Defrost
Auto or OffRear Defrost
Auto or OffDriver Seat
Auto or OffPassenger Seat
5, 10 or 15 minutesDuration
On or OffQuiet Start
Enable or DisableSystem
—Selectnumber ofyears
Tire MobilityKit
—Hold OK toCreate MyKeyCreate MyKeyMyKey
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Information Displays
Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1.Shift into neutral and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, shiftinto park (P) or neutral (N) and switchthe ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your vehicle inspectedimmediately. Do not drive if you smellexhaust fumes.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
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Starting and Stopping the Engine
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
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Fuel and Refueling
AUTOMATIC TRANSMISSION
WARNINGS
Always apply the parking brake fullyand make sure you shift into park (P).Switch the ignition off and removethe key whenever you leave your vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
Note:Do not leave your vehicle with thetransmission in neutral (N). Leaving yourvehicle with the transmission in neutral (N)will drain the battery and you may not beable to start your vehicle.
Understanding the Shift Positionsof your Automatic Transmission
1. Fully press down the brake pedal.
2.Move the gearshift lever to the desiredgear.
3. Come to a complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the front wheels from turning.Come to a complete stop before puttingyour vehicle into and out of park (P).
Reverse (R)
With the gearshift lever in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
Grade assist:
Press the transmission control switch onthe side of the gearshift lever to activategrade assist.
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TransmissionE241455
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
The grade assist lamp willappear in the instrument clusterwhen grade assist is turned on.
Press the transmission control switchagain to return to normal drive (D).
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
WARNINGS
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature will bedisabled.
Use the brake shift interlock lever to movethe gearshift lever from the park positionin the event of an electrical malfunction orif your vehicle has a dead battery.
Apply the parking brake and turn theignition off before performing thisprocedure.
1. Remove the shifter boot using asuitable tool
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GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 252).
See Warning Lamps andIndicators (page 87).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you turn theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve therange of your vehicle. The standard brakesystem is designed to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated by
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BrakesE144522 E144522