2017 FORD C MAX ENERGI engine coolant

The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
4
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Introduction E71340 E71880 E231160 E67017 E161353

Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Blind Spot Monitor (If Equipped)
It illuminates when you switchthis feature off or in conjunctionwith a message. See Blind SpotInformation System (page 179). SeeInformation Messages (page 101).
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It may take you longer to stopyour vehicle. Have your vehicle checked assoon as possible. Driving extendeddistances with the parking brake engagedcan cause brake failure and the risk ofpersonal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 238).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See EcoSelect (page139).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
88
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E151262 E144522 E71340 E194390

Display/Trip
Menu level 5Menu level 4Menu level 3Menu level 2
——HelpEngage(Split Power + AvgFuel Economy +Battery Gauge + FuelGauge)
——HelpEmpower(Power (with engineon/off threshold) +Avg Fuel Economy +Battery Gauge + FuelGauge)
Vehicle RangeVehicle RangeChange MyViewMyView(MyView + BatteryGauge + Fuel Gauge)
Average FuelAverage Fuel
Instantaneous FuelSplit Power
Coolant Temp.Power + Threshold
Accessory PowerTach rpm x1000
Trip 1Accessory Power
Trip 2Trip 1
Fuel HistoryTrip 2
CoachFuel History
BlankCoach
—Blank
——Help
——HelpMiles (or km)/FullCharge (Energi only)Shown in Plug-inPower Mode
93
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Information Displays

MyView
You can choose what to display in thisview. Selecting Change MyView in theoptions menu allows you to scroll throughtwo columns of content choices.
•Press the up or down arrow to viewcontent.
•Press OK to save your selectedcontent.
•You must select content in bothcolumns before you can save your newMyView.
Unique content available in MyView:
•Vehicle Range (Energi vehicles only) –Indicates the estimated distance yourvehicle will travel with the energycurrently onboard. Separately displaysrange available in Hybrid Mode fueledby gasoline, electric range available inPlug-in Power Mode, and total range.Gasoline range and electric range arealso shown on the bottom of the rightinformation display. Changes in drivingpattern and climate control use willcause the values to vary.
•Accessory Power— Indicates electricalpower demands from your vehicle’saccessory systems. Accessories usepower but do not contribute topropelling your vehicle. The gaugeseparately displays power demand inkilowatts (kW) for climate and otheraccessories. Climate includes thepower being used by high voltageclimate control components such asthe electric A/C compressor and theelectric heater (Energi vehicles only).Other includes all power being used bythe low voltage accessories (cabinfans, headlights, heated seats, etc.).
•Coolant Temp – Indicates enginecoolant temperature. At normaloperating temperature, the levelindicator will be white and will be in thenormal range (between H and C). If theengine coolant temperature exceedsthe normal range, the level indicatorwill change to red to indicate that theengine is overheating. Stop your vehicleas soon as safely possible, turn yourvehicle off and let the engine cool.
•Tach rpm x 1000 — When the gasolineengine is running, the tachometergauge displays the engine speed inrevolutions per minute (RPM). Whenyour vehicle is operating on batterypower only with the engine off, EVdisplays and the tachometer is greyedout.
Note:The trip data, and average fueleconomy cannot be reset in MyView.
Miles (or km)/Full Charge (Energi only)
In Hybrid Mode the display changes to FuelEconomy. Miles or Kilometers per FullCharge is an estimate of your EV Rangewith a fully charged battery.
This display is only available in Plug-inPower Mode.
Average Miles or Kilometers per FullCharge is provided along with anInstantaneous gauge. This information isbased on your energy usage while driving.Energy usage is affected by your drivingstyle and route, climate control use,outside temperature and other factors. Formore information refer to Next Full Charge.See Gauges (page 84).
When you select EV Now operation thisscreen will automatically be shown. Youcan press OK to enable the engine whenviewing this screen during EV Nowoperation. See Plug-In Hybrid VehicleOperation (page 137).
95
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Information Displays

ActionMessage
Displayed during spare key programming, when an intelligentaccess key is programmed to the system.Key Programmed x KeysTotal
Displayed during spare key programming when the maximumnumber of keys have been programmed.Max Number of KeysLearned
Displayed when an attempt is made to program a spare keyusing two existing MyKeys.Could Not ProgramIntegrated Key
Informs you that upon exiting your vehicle that the vehicle isstill on.Vehicle is ON
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues tocome on with your engine running, contact your authorizeddealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 226).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine OilCheck (page 226).Oil Change Required
Indicates the brake fluid level is low and the brake systemshould be inspected immediately. See Brake Fluid Check(page 232).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.Check Brake System
Displays when the engine coolant temperature is excessivelyhigh.Engine Coolant OverTemperature
Displays when the motor coolant temperature is excessivelyhigh.Motor Coolant OverTemperature
Displayed when the kit needs service. See your authorizeddealer.Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.See Manual
Displays when EV functionality is disabled and the engine isrunning to maintain oil quality.Engine ON Due to LowUse Normal Operation
105
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Information Displays

The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
133
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you switch the key on, highvoltage contactors inside the battery areclosed to make the electricity available tothe motor and generator and enable thevehicle to drive. The clicks are the sound ofthese contactors as they close and openduring start up and shut down.
What are the series of clicks from the cargoarea when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or ifthe outside temperature is low. (For C-MAXEnergi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start atkey-on?
There are several reasons the engine stayson for an extended amount of time whenyou first start it. One common reason is tomake sure that the emissions componentsare warm enough to minimize tailpipeemissions. As the climate gets cooler, thisengine-on time is extended.
Why does it take a long time before theengine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard-ware.
Why does my engine never shut downabove 85 mph (137 km/h)
In order to make sure that the climatecontrol system can begin heating the cabinor defrosting the windshield as soon as adriver requests it, the engine coolanttemperature has to be kept sufficiently hot.Keeping the engine on is required to main-tain the correct coolant temperature.
Why does my engine stay on when it isextremely cold outside?
140
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving Characteristics