2017 FORD C MAX ENERGI sat nav

Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................293
Audio Unit - Vehicles With: Sony AM/FM/CD..................................................................294
Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio..........................................298
Digital Radio.................................................300
Satellite Radio..............................................303
USB Port.........................................................305
Media Hub......................................................305
SYNC™
General Information...................................306
Using Voice Recognition...........................308
Using SYNC™ With Your Phone.............310
SYNC™ Applications and Services.......322
Using SYNC™ With Your MediaPlayer............................................................327
SYNC™ Troubleshooting.........................336
SYNC™ 3
General Information...................................344
Home Screen.................................................357
Using Voice Recognition...........................358
Entertainment..............................................365
Phone...............................................................375
Navigation......................................................380
Electric Vehicle Information....................389
Apps.................................................................409
Settings............................................................412
SYNC™ 3 Troubleshooting......................425
Accessories
Accessories....................................................437
Ford Protect
Ford Protect..................................................439
Scheduled Maintenance
General Maintenance Information........441
Normal Scheduled Maintenance..........445
Special Operating Conditions ScheduledMaintenance.............................................447
Scheduled Maintenance Record...........449
Appendices
End User License Agreement.................459
5
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

DescriptionItemCallout
This icon displays when 911 Assist is set to off andyour phone is connected to SYNC.911 Assist OffH
This icon displays when there is an active Bluetoothalert.Bluetooth AlertI
This icon displays to show an active Bluetoothconnection.BluetoothJ
Messages may also appear in the statusbar to provide you with notifications. Youcan select the message to view theassociated feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing inyour vehicle. You can control all audiofeatures including AM, FM and satelliteradio, CDs, and media streaming over aBluetooth device or through a USBconnection.
Audio
Allows you to make calls, receive calls, andaccess the phonebook of your connecteddevice.
Phone
Allows you to see your vehicle's location ona virtual road map, get driving directions toyour destination and find points of interestalong your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatibleapps running on your iphone or androiddevice. Also, access built-in additionalfeatures such as SiriusXM Traffic and TravelLink (if equipped).
Apps
This is where you find the Hybrid vehiclePower Flow information.
You can customize your system withvarious settings for the touchscreen display,feature preferences, and how you want tointeract with your vehicle.
Settings
347
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™ 3

Action and DescriptionMenu Item
This allows you to view the version level of the Gracenote Database.Gracenote® Data-base Info
This allows you to view the manufacturer and model number of yourmedia device.Device Informa-tion
Erase the stored in media information in order to re-index.Update MediaIndex
Clock
To adjust the time, select the up and downarrows on either side of the screen. Thearrows on the left adjust the hour andarrows on the right adjust the minute. Youcan then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time ZoneUpdateThis feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock toGPS Time
The system automatically saves anyupdates you make to the settings.Bluetooth
Pressing this button allows you to accessthe following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permitnew connections.Bluetooth
You must activate Bluetooth to pair aBluetooth-enabled device.
The processes of pairing a Bluetoothdevice is the same as pairing a phone.SeePairing a Device in Phone settings for howto pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
414
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC™ 3

may award the same damages to Youindividually as a court could. The arbitratormay award declaratory or injunctive reliefonly to You individually, and only to theextent required to satisfy Your individualclaim.
(g) Arbitration fees and incentives.
•I. Disputes involving $75,000 or less.FORD MOTOR COMPANY willpromptly reimburse your filing fees andpay the AAA’s and arbitrator’s fees andexpenses. If you reject FORD MOTORCOMPANY’S last written settlementoffer made before the arbitrator wasappointed (“last written offer”), yourdispute goes all the way to anarbitrator’s decision (called an“award”), and the arbitrator awardsyou more than the last written offer,FORD MOTOR COMPANY will give youthree incentives: (1) pay the greater ofthe award or $1,000; (2) pay twice yourreasonable attorney’s fees, if any; and(3) reimburse any expenses (includingexpert witness fees and costs) thatyour attorney reasonably accrues forinvestigating, preparing, and pursuingyour claim in arbitration. The arbitratorwill determine the amounts.
•ii. Disputes involving more than$75,000. The AAA rules will governpayment of filing fees and the AAA’sand arbitrator’s fees and expenses.
•iii. Disputes involving any amount. Inany arbitration you commence, FORDMOTOR COMPANY will seek its AAAor arbitrator’s fees and expenses, orYour filing fees it reimbursed, only if thearbitrator finds the arbitration frivolousor brought for an improper purpose. Inany arbitration FORD MOTORCOMPANY commences, it will pay all
filing, AAA, and arbitrator’s fees andexpenses. It will not seek its attorney’sfees or expenses from you in anyarbitration. Fees and expenses are notcounted in determining how much adispute involves.
(h) Claims or disputes must be filedwithin one year. To the extent permittedby law, any claim or dispute under thisEULA to which this Section applies mustbe filed within one year in small claimscourt (Section c) or in arbitration (Sectiond). The one-year period begins when theclaim or dispute first could be filed. If sucha claim or dispute is not filed within oneyear, it is permanently barred.
(I) Severability. If the class action waiver(Section e) is found to be illegal orunenforceable as to all or some parts of adispute, then that portion of Section e willnot apply to those parts. Instead, thoseparts will be severed and proceed in a courtof law, with the remaining parts proceedingin arbitration. If any other provision of thatportion Section e is found to be illegal orunenforceable, that provision will besevered with the remainder of Section eremaining in full force and effect.
Telenav Software End User LicenseAgreement
Please read these terms and conditionscarefully before you use the TeleNavSoftware. Your use of the TeleNavSoftware indicates that you accept theseterms and conditions. If you do not acceptthese terms and conditions, do not breakthe seal of the package, launch, orotherwise use the TeleNav Software.TeleNav may revise this Agreement andthe privacy policy at any time, with orwithout notice to you. You agree to visithttp://www.telenav.com from time to timeto review the then current version of thisAgreement and of the privacy policy.
466
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Appendices

Satellite Radio..............................................303Satellite Radio Electronic Serial Number(ESN)................................................................304Satellite Radio Reception Factors..............303SIRIUS® Satellite Radio Service.................303Troubleshooting................................................304Scheduled Maintenance Record...........449Scheduled Maintenance...........................441Seatbelt Extension........................................36Seatbelt Height Adjustment......................33Seatbelt Reminder........................................34Belt-Minder™........................................................34Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................33Conditions of operation.....................................34Seats...................................................................114Security..............................................................66Settings............................................................412911 Assist................................................................417Ambient Lighting...............................................422Bluetooth...............................................................414Clock........................................................................414Display...................................................................424General...................................................................421Media Player.........................................................413Mobile Apps........................................................420Navigation.............................................................418Phone......................................................................414Radio........................................................................417Sound......................................................................412Valet Mode...........................................................424Vehicle....................................................................422Voice Control.......................................................424Wi-Fi........................................................................422Side Airbags.....................................................42Sitting in the Correct Position...................114Snow ChainsSee: Using Snow Chains..................................276Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................447Exceptions...........................................................448
Speed ControlSee: Cruise Control.............................................177Stability Control............................................166Principle of Operation......................................166Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering............................................................184Electric Power Steering....................................184Steering Wheel...............................................68Storage Compartments.............................128Sun Shades......................................................82Bounce-Back.........................................................82Opening and Closing the Sun Shade...........82Sun Shade Relearning........................................82Sun Visors.........................................................82Illuminated Vanity Mirror...................................82Supplementary Restraints System.........38Principle of Operation........................................38Symbols Glossary.............................................7SYNC™ 3........................................................344General Information.........................................344SYNC™ 3 Troubleshooting......................425SYNC™ Applications and Services.......322911 Assist...............................................................322SYNC Mobile Apps............................................324SYNC™...........................................................306General Information.........................................306SYNC™ Troubleshooting.........................336
T
TailgateSee: Manual Liftgate............................................61See: Power Liftgate.............................................62Technical SpecificationsSee: Capacities and Specifications............282
492
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Index