2017 FORD C MAX ENERGI tow

The Blind Spot Information Systemilluminates an amber alert indicator in theoutside mirror on the side of your vehiclethe approaching vehicle is coming from.When the Blind Spot Information Systemis alerting on a vehicle and thecorresponding turn signal is ON, the BlindSpot Information System alert indicatorflashes as an increased warning level.
The alert indicator dims when the systemdetects nighttime darkness.
Note:The alert indicator flashes in case ofan alert and the turn signal is set to that sideat the same time.
System Sensor Blockage
WARNING
To help avoid injuries, NEVER use theBlind Spot Information System as areplacement for using the interiorand exterior mirrors or looking over yourshoulder before changing lanes. The BlindSpot Information System is not areplacement for careful driving.
The system uses radar sensors that arelocated behind the bumper fascia on eachside of your vehicle. Any dirt, mud andsnow in front of the sensors and/or drivingin heavy rain can cause systemdegradation. Also, other types ofobstructions in front of the sensor cancause system degradation. This is referredto as a ‘blocked’ condition.
Note:Do not apply bumper stickers and/orrepair compound to these areas, this cancause degraded system performance.
If the system detects a degradedperformance condition, a message warningof a blocked sensor will appear in theinformation display. Also the BLIS alertindicators will remain ON and BLIS will nolonger provide any vehicle warnings. Youcan clear the information display warningbut the alert indicators will remainilluminated.
A "blocked" condition can be cleared intwo ways:
•After the blockage in front of thesensors is removed or therainfall/snowfall rate decreases orstops, drive for a few minutes in trafficto allow the sensors to detect passingvehicles.
•By cycling the ignition from ON to OFFand then back ON.
Note:If your vehicle has a tow bar with afactory equipped trailer tow module and itis towing a trailer, the sensors willautomatically turn the Blind SpotInformation System off. If your vehicle hasa tow bar but no factory equipped trailertow module, it is recommended to turn theBlind Spot Information System offmanually. Operating the Blind SpotInformation System with a trailer attachedwill cause poor system performance.
System Errors
If the system senses a problem with theleft or right sensor, the telltale willilluminate and a message will appear inthe information display. See InformationMessages (page 101).
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Driving AidsE205199

Zone coverage also decreases whenparking at shallow angles. Here, the leftsensor is mostly obstructed; zone coverageon that side is severely limited.
System Lights, Messages andAudible Alerts
The Cross Traffic Alert illuminates anamber alert indicator in the outside mirroron the side of your vehicle the approachingvehicle is coming from. Cross Traffic Alertalso sounds an audible alert and amessage appears in the informationdisplay indicating a vehicle is coming fromthe right or left. Cross Traffic Alert workswith the reverse sensing system thatsounds its own series of tones. See RearParking Aid (page 168).
The system uses radar sensors that arelocated behind the bumper fascia on eachside of your vehicle. Do not allow mud,snow or bumper stickers to obstruct theseareas, this can cause degraded systemperformance. See Blind Spot
Information System (page 179). If theBlind Spot Information System is blocked,Cross Traffic Alert is also blocked. Acorresponding message appears in theinformation display as soon as you shiftthe transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;situations such as severe weatherconditions or debris build-up on the sensorarea may limit vehicle detection.
The following are other situations that maylimit the Cross Traffic Alert performance:
•Adjacently parked vehicles or objectsobstructing the sensors.
•Approaching vehicles passing atspeeds greater than 37 mph(60 km/h).
•Driving in reverse faster than 7 mph(12 km/h).
•Backing out of an angled parking spot.
False Alerts
Note:If your vehicle has a tow bar with afactory equipped trailer tow module and itis towing a trailer, the sensors willautomatically turn the Cross Traffic Alertoff. If your vehicle has a tow bar but nofactory equipped trailer tow module, it isrecommended to turn the Cross Traffic Alertoff manually. Operating Cross Traffic Alertwith a trailer attached will cause poor CrossTraffic Alert performance.
There may be certain instances when thereis a false alert by the Cross Traffic Alertsystem that illuminates the alert indicatorwith no vehicle in the coverage zone. Someamount of false alerts are normal; they aretemporary and self-correct.
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Payload is the combined weightof cargo and passengers that yourvehicle is carrying. The maximumpayload for your vehicle appearson the Tire and Loading label. Thelabel is either on the B-pillar or theedge of the driver door. Vehiclesexported outside the US andCanada may not have a tire andloading label. Look for “Thecombined weight of occupantsand cargo should never exceedXXX kg OR XXX lb” for maximumpayload. The payload listed on theTire and Loading Information labelis the maximum payload for yourvehicle as built by the assemblyplant. If you install any additionalequipment on your vehicle, youmust determine the new payload.Subtract the weight of theequipment from the payload listedon the Tire and Loading label.When towing, trailer tongueweight or king pin weight is alsopart of payload.
WARNING
The appropriate loadingcapacity of your vehicle canbe limited either by volumecapacity (how much space isavailable) or by payload capacity(how much weight the vehicleshould carry). Once you havereached the maximum payload ofyour vehicle, do not add morecargo, even if there is spaceavailable. Overloading orimproperly loading your vehicle
can contribute to loss of vehiclecontrol and vehicle rollover.
GAWR (Gross Axle WeightRating)
GAWR is the maximum allowableweight that a single axle (front orrear) can carry. These numbersare on the Safety ComplianceCertification label. The label islocated on the door hinge pillar,door-latch post, or the door edgethat meets the door-latch post,next to the driver seating position.
The total load on each axle mustnever exceed its Gross AxleWeight Rating.
GVWR (Gross Vehicle WeightRating)
GVWR is the maximum allowableweight of the fully loaded vehicle.
This includes all options,equipment, passengers and cargo.It appears on the SafetyCompliance Certification label.The label is located on the doorhinge pillar, door-latch post, or thedoor edge that meets thedoor-latch post, next to the driverseating position.
The gross vehicle weight mustnever exceed the Gross VehicleWeight Rating.
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Load Carrying

Safety Compliance Certification LabelExample:
WARNING
Exceeding the SafetyCompliance Certificationlabel vehicle weight rating limitscould result in substandardvehicle handling or performance,engine, transmission and/orstructural damage, seriousdamage to the vehicle, loss ofcontrol and personal injury.
Maximum Loaded TrailerWeight
Maximum loaded trailer weight isthe highest possible weight of afully loaded trailer the vehicle cantow. Consult an authorized dealer(or the RV and Trailer TowingGuide available at an authorizeddealer) for more detailedinformation.
GCWR (Gross CombinedWeight Rating)
GCWR is the maximum allowableweight of the vehicle and theloaded trailer, including all cargoand passengers, that the vehiclecan handle without riskingdamage. (Important: The towing
vehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)Separate functional brakes shouldbe used for safe control of towedvehicles and for trailers where theGross Combined Weight of thetowing vehicle plus the trailerexceed the Gross Vehicle WeightRating of the towing vehicle.
The gross combined weight mustnever exceed the Gross CombinedWeight Rating.
Note: For trailer towinginformation refer to the RV andTrailer Towing Guide available atan authorized dealer.
WARNINGS
Do not exceed the GVWR orthe GAWR specified on theSafety Compliance Certificationlabel.
Do not use replacement tireswith lower load carryingcapacities than the original tiresbecause they may lower yourvehicle’s GVWR and GAWRlimitations. Replacement tireswith a higher limit than the originaltires do not increase the GVWRand GAWR limitations.
Exceeding any vehicle weightrating limitation could resultin serious damage to your vehicle,personal injury or both.
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Load CarryingE198828

Steps for determining thecorrect load limit:
1. Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggage
load capacity of your vehicle.
Helpful examples for calculatingthe available amount of cargoand luggage load capacity
Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You andone of your friends decide to pickup cement from the local homeimprovement store to finish thatpatio you have been planning forthe past two years. Measuring theinside of the vehicle with the rearseat folded down, you have roomfor twelve 100-pound(45-kilogram) bags of cement. Doyou have enough load capacity totransport the cement to yourhome? If you and your friend eachweigh 220 pounds (99 kilograms),
the calculation would be: 1400 -(2 x 220) - (12 x 100) = 1400 - 440
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Load Carrying

TOWING A TRAILER
WARNING
Your vehicle is not approvedfor trailer towing. Never towa trailer with your vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Tow only in the forward direction.
•The transmission in position N. If youcannot move the transmission into N,you may need to override it. SeeAutomatic Transmission (page 159).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 109).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Wedesigned these guidelines to preventdamage to your transmission.
You can tow your vehicle with all fourwheels on the ground or with the frontwheels off the ground by using a tow dolly.If you are using a tow dolly follow theinstructions specified by the equipmentprovider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Shift the transmission into N.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brakepedal, and then pressing the ENGINESTART/STOP button until the vehiclestarts.
2. Press the brake pedal and shift thetransmission into position N.
3. Turn the vehicle off by pressing theENGINE START/STOP button once.(Trip Summary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:You can remove the key fob from thevehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brakepedal, and then turning the ignition keyuntil the vehicle starts.
2. Press the brake pedal and shift thetransmission into position N.
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Towing

3. Turn the vehicle off by turning theignition key past the accessory position.The key position is between theaccessory and off positions. SeeIgnition Switch (page 129). (TripSummary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:If your vehicle is equipped with anignition key, you cannot remove the key fromthe ignition cylinder when the transmissionis in position N and the vehicle is off.
All Vehicles
•Do not exceed 70 mph (113 km/h).
•Place the transmission in position P,start the vehicle, and allow the engineto run for one minute at the beginningof each day (you may need to press theaccelerator pedal in order to start theengine). After allowing the vehicle torun, place the transmission back intoposition N and the ignition in the offposition.
Note:A SHIFT TO PARK orTRANSMISSION NOT IN PARK messagemay appear in the information display whenthe transmission is in position N and theignition is in the off position.
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Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies