Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 297
keep the vehicle in good workingcondition, improves fuel economy,and reduces vehicle emissions.
Because of the way people usevehicles, maintenance needs vary.There may need to be morefrequent checks and services.
Normal Service
All maintenance services, includingthose listed under AdditionalRequired Services, are forvehicles that:
.Carry passengers and cargowithin recommended limits onthe Tire and Loading Informationlabel. SeeVehicle LoadLimits0171.
.Are driven on reasonable roadsurfaces within legal drivinglimits.
.Use the recommended fuel. SeeFuel0198.
Severe Service
In addition to the normal serviceschedule, some vehicles requireservice more often. Severe serviceis for vehicles that are:
.Mainly driven in heavy city trafficin hot weather.
.Mainly driven in hilly ormountainous terrain.
.Frequently towing a trailer.
.Used for high-speed orcompetitive driving.
.Used for taxi, police, or deliveryservice.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work0216.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. SeeEngine Oil0219.
Once a Month
.Check the tire inflationpressures. SeeTirePressure0260.
.Inspect the tires for wear. SeeTire Inspection0265.
.Check the windshield washerfluid level. SeeWasherFluid0233.
Engine Oil Change
When the CHANGE ENGINE OILSOON message displays, have theengine oil and filter changed withinthe next 1 000 km/600 mi. If drivenunder the best conditions, theengine oil life system may notindicate the need for vehicle servicefor up to a year. The engine oil andfilter must be changed at least once
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 299
.Check ignition transmission lock.SeeIgnition Transmission LockCheck0239.
.Check parking brake andautomatic transmission parkmechanism. SeePark Brake andP(Park)MechanismCheck0239.
.Check accelerator pedal fordamage, high effort, or binding.Replace if needed.
.Visually inspect gas strut forsigns of wear, cracks, or otherdamage. Check the hold openability of the strut. See yourdealer if service is required.
.Lubricate the steering linkage(greasable joints). See Normaland Severe MaintenanceSchedules. For severecommercial use vehicles, seeSpecial ApplicationServices0302.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
300 Service and Maintenance
Maintenance ScheduleAdditional RequiredServices - Normal
12 000 km/7,500 mi24 000 km/15,000 mi36 000 km/22,500 mi48 000 km/30,000 mi60 000 km/37,500 mi72 000 km/45,000 mi84 000 km/52,500 mi96 000 km/60,000 mi108 000 km/67,500 mi120 000 km/75,000 mi132 000 km/82,500 mi144 000 km/90,000 mi156 000 km/97,500 mi168 000 km/105,000 mi180 000 km/112,500 mi192 000 km/120,000 mi204 000 km/127,500 mi216 000 km/135,000 mi228 000 km/142,500 mi240 000 km/150,000 mi
Rotate tires and perform Required Services.Check engine oil level and oil life percentage.Change engine oil and filter, if needed.Lubricate the steering linkage.@@@@@@@@@@@@@@@@@@@@
Inspect evaporative control system. (1)@@@
Replace engine air cleaner filter. (2)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (3)@
Visually inspect accessory drive belts. (4)@
Replace brake fluid. (5)
Footnotes—MaintenanceSchedule Additional RequiredServices - Normal
(1)Visually check all fuel and vaporlines and hoses for properattachment, connection, routing, andcondition.
(2)Or every four years, whichevercomes first. If driving in dustyconditions, inspect the filter at eachoil change or more often as needed.
(3)Or every five years, whichevercomes first. SeeCoolingSystem0226.
(4)Or every 10 years, whichevercomes first. Inspect for fraying,excessive cracking, or damage;replace, if needed.
(5)Replace brake fluid every fiveyears. SeeBrake Fluid0234.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 301
Maintenance ScheduleAdditional RequiredServices - Severe
12 000 km/7,500 mi24 000 km/15,000 mi36 000 km/22,500 mi48 000 km/30,000 mi60 000 km/37,500 mi72 000 km/45,000 mi84 000 km/52,500 mi96 000 km/60,000 mi108 000 km/67,500 mi120 000 km/75,000 mi132 000 km/82,500 mi144 000 km/90,000 mi156 000 km/97,500 mi168 000 km/105,000 mi180 000 km/112,500 mi192 000 km/120,000 mi204 000 km/127,500 mi216 000 km/135,000 mi228 000 km/142,500 mi240 000 km/150,000 mi
Rotate tires and perform Required Services.Check engine oil level and oil life percentage.Change engine oil and filter, if needed.Lubricate the steering linkage.@@@@@@@@@@@@@@@@@@@@
Inspect evaporative control system. (1)@@@
Replace engine air cleaner filter. (2)@@@
Change automatic transmission fluid and filter.@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (3)@
Visually inspect accessory drive belts. (4)@
Replace brake fluid. (5)
Footnotes—MaintenanceSchedule Additional RequiredServices - Severe
(1)Visually check all fuel and vaporlines and hoses for properattachment, connection, routing, andcondition.
(2)Or every four years, whichevercomes first. If driving in dustyconditions, inspect the filter at eachoil change or more often as needed.
(3)Or every five years, whichevercomes first. SeeCoolingSystem0226.
(4)Or every 10 years, whichevercomes first. Inspect for fraying,excessive cracking, or damage;replace, if needed.
(5)Replace brake fluid every fiveyears. SeeBrake Fluid0234.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 307
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 315
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0308.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 321
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?060.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycled
original GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.