2017 CHEVROLET EXPRESS CARGO VAN service

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 23
Seats and Restraints . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . 87
Lighting . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 158
Driving and Operating . . . . . . . . . 164
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . 296
Te c h n i c a l D a t a . . . . . . . . . . . . . . . . 3 0 8
Customer Information . . . . . . . . . 312
Reporting Safety Defects . . . . . . 323
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 326
Index . . . . . . . . . . . . . . . . . . . . 336

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
2 Introduction
Introduction
The names, logos, emblems,slogans, vehicle model names, andvehicle body designs appearing inthis manual including, but not limitedto, GM, the GM logo, CHEVROLET,the CHEVROLET Emblem, andEXPRESS are trademarks and/orservice marks of General MotorsLLC, its subsidiaries, affiliates,or licensors.
For vehicles first sold in Canada,substitute the name“GeneralMotors of Canada Company”forChevrolet Motor Division wherever itappears in this manual.
This manual describes features thatmay or may not be on the vehiclebecause of optional equipment thatwas not purchased on the vehicle,model variants, countryspecifications, features/applicationsthat may not be available in yourregion, or changes subsequent tothe printing of this owner manual.
If the vehicle has the Duramax®
Diesel engine, see the Duramaxdiesel supplement for additional andspecific information on this engine.
If the vehicle has the CNG engine,see the Express/Savana CNGCompressed Natural Gassupplement for additional andspecific information on this engine.
Refer to the purchasedocumentation relating to yourspecific vehicle to confirm thefeatures.
Keep this manual in the vehicle forquick reference.
Canadian Vehicle Owners
AFrenchlanguagemanualcanbeobtained from your dealer, atwww.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire dece guide en français auprès duconcessionnaire ou à l'adressesuivante:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170USA
Using this Manual
To q u i c k l y l o c a t e i n f o r m a t i o n a b o u tthe vehicle, use the Index in theback of the manual. It is analphabetical list of what is in themanual and the page number whereit can be found.
Litho in U.S.A.Part No. 23213070 A First Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehiclelabels and in this manual describehazards and what to do to avoid orreduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
Acirclewithaslashthroughitisasafety symbol which means“DoNot,”“Do not do this,”or“Do not letthis happen.”
Symbols
The vehicle has components andlabels that use symbols instead oftext. Symbols are shown along withthe text describing the operation orinformation relating to a specificcomponent, control, message,gauge, or indicator.
M:Shown when the ownermanual has additional instructionsor information.
*:Shown when the servicemanual has additional instructionsor information.
0:Shown when there is moreinformation on another page—“see page.”
Vehicle Symbol Chart
Here are some additional symbolsthat may be found on the vehicleand what they mean. For moreinformation on the symbol, refer tothe Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controlsor OnStar®(if equipped)
J:Brake System Warning Light
":Charging System
I:Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_:Flame/Fire Prohibited
.:Fuel Gauge
+:Fuses
3:Headlamp High/Low-BeamChanger

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
18 In Brief
Achoiceofadditionalinformationsuch as Channel, Song, Artist, andCAT (category) can display.Continue pressing to highlight thedesired tab, or press the softkeylocated under any one of the tabsand the information about that tabdisplays.
For more information about theseand other radio features, seeInfotainment0132.
Storing a Favorite Station
Depending on which radio thevehicle has, radio stations arestored as either favorites or presets.
For vehicles with a FAV button, amaximum of 36 stations can bestored as favorites using the sixsoftkeys below the radio stationfrequency tabs and by using theradio FAV button. Press FAV to gothrough up to six pages of favorites,each having six favorite stationsavailable per page. Each page offavorites can contain anycombination of AM and FM stations.
For more information on storing afavorite station, seeOperation0136.
Setting the Clock
To s e t t h e t i m e a n d d a t e f o r t h eRadio with CD/MP3:
1. PressHand the HR, MIN, MM,
DD, and YYYY (hour, minute,month, day, and year) display.
2. Press the softkey under anyone of the tabs to be changed.
3. Press©SEEK or¨SEEK,s
REV or\FWD, or turnf
clockwise or counterclockwiseto increase or decrease thetime or date.
For detailed instructions on settingthe clock for your specific audiosystem, seeClock092.
Satellite Radio
SiriusXM®is a satellite radio servicebased in the 48 contiguous UnitedStates and 10 Canadian provinces.SiriusXM satellite radio has a wide
variety of programming andcommercial-free music, coast tocoast, and in digital-quality sound.
AfeeisrequiredtoreceivetheSiriusXM service.
For more information, refer to:
.www.siriusxm.com or call1-888-601-6296 (U.S.)
.www.siriusxm.ca or call1-877-438-9677 (Canada)
SeeSatellite Radio0139.
Portable Audio Devices
This vehicle may have an auxiliaryinput on the radio faceplate and aUSB port on the instrument panel.External devices such as an iPod®,laptop computer, MP3 player,or USB storage device can beconnected to the auxiliary port usinga3.5mm(1/8in)inputcableortheUSB port depending on the audiosystem.
See "Using the Auxiliary Input Jack"and "Using the USB Port" inAuxiliary Devices0146.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Keys, Doors, and Windows 25
Interference from radio-frequencyidentification (RFID) tags mayprevent the key from starting thevehicle. Keep RFID tags away fromthe key when starting the vehicle.
The key is used for the ignition andall door locks.
The key has a bar-coded key tagthat the dealer or qualified locksmithcan use to make new keys. Storethis information in a safe place, notin the vehicle.
See your dealer if a replacementkey or additional key is needed.
If it becomes difficult to turn a key,inspect the key blade for debris.Periodically clean with a brushor pick.
With an active OnStar subscription,an OnStar Advisor may remotelyunlock the vehicle. SeeOnStarOverview0326.
Remote Keyless Entry
(RKE) System
SeeRadio FrequencyStatement0322.
If there is a decrease in the RemoteKeyless Entry (RKE) operatingrange:
.Check the distance. Thetransmitter may be too far fromthe vehicle.
.Check the location. Othervehicles or objects may beblocking the signal.
.Check the transmitter's battery.See“Battery Replacement”laterin this section.
.If the transmitter is still notworking correctly, see yourdealer or a qualified technicianfor service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitterfunctions work up to 60 m (197 ft)away from the vehicle.
Other conditions can affect theperformance of the transmitter. SeeRemote Keyless Entry (RKE)System025.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
34 Keys, Doors, and Windows
If the engine does not start and thesecurity message comes on, thekey may have a damagedtransponder. Turn the ignition offand try again.
If the engine still does not start, andthe key appears to be undamaged,try another ignition key. If the enginestill does not start with the other key,the vehicle needs service. If thevehicle does start, the first key maybe faulty. See your dealer or alocksmith who can service thePA S S - K e y I I I + t o h a v e a n e wkey made.
It is possible for the PASS-Key III+decoder to learn the transpondervalue of a new or replacement key.Up to eight keys may beprogrammed for the vehicle. Thisprocedure is for learning additionalkeys only. If all the currentlyprogrammed keys are lost or do notoperate, you must see your dealeror a locksmith who can servicePA S S - K e y I I I + t o h a v e k e y s m a d eand programmed to the system.
See your dealer or a locksmith whocan service PASS-Key III+ to get anew key blank that is cut exactly asthe ignition key that operates thesystem.
To p r o g r a m t h e n e w k e y :
1. Verify the new key has1
stamped on it.
2. Insert the original, alreadyprogrammed key into theignition lock cylinder and startthe engine. If the engine willnot start, see your dealer forservice.
3. After the engine has started,turn the key to LOCK/OFF andremove the key.
4. Insert the key to beprogrammed and turn it to ON/RUN within 10 seconds ofremoving the previous key.
The security message will turnoff once the key has beenprogrammed. It may not beapparent that the securitymessage went on due to howquickly the key is programmed.
5. Repeat Steps 1–4ifadditionalkeys are to be programmed.
If you lose or damage aPA S S - K e y I I I + k e y, s e e y o u r d e a l e ror a locksmith who can servicePA S S - K e y I I I + t o h a v e a n e wkey made.
Do not leave the key or device thatdisarms or deactivates thetheft-deterrent system in the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Seats and Restraints 61
the windshield or being able to steerthe vehicle, nor does it preventpeople from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To a v o i d t h i s , e v e r y o n e i n t h e
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that mayautomatically unlock the doors(if equipped with power door locks),turn on the interior lamps andhazard warning flashers, and shutoff the fuel system after the airbags
inflate. The feature may alsoactivate, without airbag inflation,after an event that exceeds apredetermined threshold. You canlock the doors, and turn off theinterior lamps and the hazardwarning flashers by using thecontrols for those features.
{Warning
Acrashsevereenoughtoinflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough toinflate the airbag, windshields arebroken by vehicle deformation.
Additional windshield breakage mayalso occur from the front outboardpassenger airbag.
.Airbags are designed to inflateonly once. After an airbaginflates, you will need some newparts for the airbag system.If you do not get them, the airbagsystem will not be there to helpprotect you in another crash.Anew system will include airbagmodules and possibly otherparts. The service manual forthe vehicle covers the need toreplace other parts.
.The vehicle has a crash sensingand diagnostic module whichrecords information after acrash. SeeVehicle DataRecording and Privacy0324andEvent DataRecorders0324.
.Let only qualified technicianswork on the airbag systems.Improper service can mean thatan airbag system will not workproperly. See your dealer forservice.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
64 Seats and Restraints
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To h e l p a v o i d i n j u r y t o y o u r s e l f o r
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light099for more information,
including important safety
information.
United StatesCanada and Mexico
To t u r n t h e f r o n t o u t b o a r d p a s s e n g e rairbag on again, insert the ignitionkey into the switch, push in, andmove the switch to the on position.
The front outboard passengerfrontal airbag is now enabled, andmay inflate. SeeAirbag On-OffLight0100.