Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi
cle's value.
It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au
thorized Service Facility. Read and follow the in
structions for use on the packaging .
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health .
- Always store cleaning and care products out
of reach of children to reduce the risk of poi
soning .
@ For the sake of the environment
- Preferably purchase environmentally-friend
ly cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect .
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
Also, wash the underside of your vehicle once road salt stops being used for the season .
Pressure washers
When washing your veh icle w ith a pressure wash
er, always follow the operating instructions pro
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
354
seals on the side windows, doors, lids or the sun
roof* or at tires, rubber hoses, insulating materi
al, sensors* or camera lenses* . Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °().
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off . Follow instruc
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work
ing down using a soft sponge or cleaning brush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply the product using a microfiber cloth. To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro
fiber cloth .
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois .
A WARNING
-
- Only wash the vehicle when the ignition is
off and follow the instructions from the car
u co ...... N r-... N ...... 0
0
:E: '
Component Situation Solution
T ex til es
Deposits adhering to Vacuum cleaner
art ifici al leat her, the surface
A lcan tara Water-based deposits Absorbent
cloth and mild soap solutiona>
such as coffee, tea,
b lood, etc.
Oil -based deposits Apply a m ild soap solution
a), blot away the dissolved o il or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Special stain
remover, blot with absorbent material, treat
as ink, nail polish, la- afterward with mild soap solution, if necessary
a)
tex paint, shoe pol-
ish, etc.
Natu ral le ath er Fresh stains Wool cloth with a mild soap solution a)
Water-based deposits Fresh stains: absorbent cloth
such as coffee, tea, dried stains: stain
remover suitable for leather
b lood , etc.
Oi [-based deposits Fresh stains: absorbent cloth and stain
remover suitable
such as oil, make-up, for leather
etc. dried stains: oil cleaning spray
Special deposits such Spot remove r suitab le for leather
as ink, nail polish, la-
tex paint, shoe pol-
ish, etc.
Care Regularly apply condit ion ing c ream that protects from
lig ht and penet rates into the material. Use specia lly-co l-
ored conditioning cream, if necessary .
Carbon part s Deposits clean the same way as plast ic parts
a) Mi ld soap solution: maximum two tablespoons of neutral soap in 1 q uart (1 liter) of water
.8, WARNING
The windshield may not be trea ted with wa
ter-repelling windshield coating agents. Un
favorable cond itions such as wetness, dark
ness, or low sun can result in increased glare.
Wiper blade chatter is also possible.
@ Note
- Headlight s/tail li ght s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con
tains alcohol, because they could cause
cracks to form.
- Whe els
-
- Never use any pa int polish or other abra
sive materials .
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately .
-Sen sor s/cam era l enses
- Neve r use warm or hot water to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- Neve r use ab rasive cleaning materials or
a lcohol to clean the camera lens. This
could cause scratches and cracks .
-Doo r window s
-Remove snow and ice on windows and ex-
terior mirrors w ith a plast ic scraper . To
357
Emerg ency assis ta nce
• Using the hex socket wrench © (from the vehi
cle tool kit), turn the vehicle jack* under the
li ft ing point on the side sill unt il it is high
enough that the arm@¢
fig. 283 is under the
designated plastic mount.
• Al ign the vehicle jack* so the arm @engages in
the des ignated lift ing po int i n the door s ill and
the base @ lies f lat on the ground . The base @
mus t be d irectly unde r the lifting point @.
• To lift the vehicle , place the ratchet @(from
the vehicle too l kit) with the correct side on the
hex socket wrench ©-
• Move the ratchet @clockwise back and forth
unt il the wheel lifts up slightly from the
ground.
A WARNING
- Make sure the vehicle jack* is stable. There
is a risk of injury when the ground is slick or
soft, because the vehicle jack* could slide or
sink.
- Only raise your vehicle with the vehicle jack*
provided by the facto ry .
If you use a vehicle
jack des igned for ano ther veh icle, yo ur vehi
cle can slide and cause in jury.
- Position the vehicle jack* on ly at the desig
nated mounting points on the s ide s ill and
align the jac k. O therwise, the veh icle jack *
could slip and ca use an in jury if it does not
have sufficient hold on the vehicle.
- Vehicles with a ir suspension*: changes in
temperature or load can affect the height of
the stopped vehicle.
- To reduce the risk of an accident, never start
the engine when the vehicle is raised.
- T o reduce the risk of injury, support the ve
hicle securely with suitab le stands if work is
to be performed underneath the vehicle.
- To help prevent injury to you rself and yo ur
passenge rs :
- Do not ra ise the vehicle unt il you are sure
the jack* is securely engaged.
- Passengers must not remain in the vehicle
when it is jacked up .
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traff ic .
364
- Make sure jack position is correct, adjust
as necessary and then continue to ra ise
the jack*.
- If work has to be done under the vehicle,
ensure that it is safely supported on suita
ble stands -risk of injury!
- Never start the engine when the vehicle is
on the jack* -risk of accident!
(D Note
Do not lift the vehicle by the si ll. Position the
vehicle jack* only at the designated mounting po ints on the side sill. Otherw ise, your vehicle
will be damaged.
@ Tips
The vehicle jack mode* switches off automati
cally at speeds above 6 mph (10 km/h).
Removing and installing a wheel
Fig . 28 4 Whee l: in terna l hex socke t to t urn th e whee l
bo lts
Fig . 285 Whee l: alignme nt pin in t he top ho le
Remo ving a wheel
• Remove the top wheel bolt completely using
the hex socket in the screwdriver handle (in the .,,_
Fuses and bulbs
Fuse color identification
Color Current rating
in amps
Black 1
Purple 3
Light brown 5
Brown 7.5
Red 10
Blue 15
Yellow 20
White or transparent 25
Green 30
Orange 40
A WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys
tem and increases the risk of fire.
(D Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili
ty .
Q) Tips
-The following table does not list fuse loca
tions that are not used.
- Some of the equipment listed in the follow
ing tables applies only to certain model ver
sions or certain optional equipment.
368
Fuse assignment - driver's/front
passenger's footwell
Fig. 288 Driver's footwell (left-hand drive vehicle): fuse
panel with plas tic clip
Fig. 289 Front passe nger's footwell (right -hand drive vehi-
cle): fuse panel with plastic clip
Ill>
u co .... N r-... N .... 0
0
:E: '
11 AdBlue heating
12 Third row seats
Fuse panel © (brown)
No . Equipment
2 Telephone
3 Lumbar support
4 Audi side assist
8 Smart module (tank)
9 CD /DVD player
12 Homelink
13 Rearview camera, peripheral cameras
14 Right tail lights
16 Right safety belt tensioner
Fuse panel @ (red)
No .
I Equipment
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you.
It is becoming increasingly more and more diffi
cult to replace vehicle light bulbs since in many
cases, other parts of the car must first be re
moved before you are able to get to the bulb.
This applies especially to the light bulbs in the
front of your car wh ich you can only reach
through the eng ine compartment.
Sheet metal and bulb ho lders can have sharp
edges that can cause serious cuts, parts must be
correctly taken apart and then properly put back
together to help prevent breakage of parts and long term damage from water that can enter
housings that have not been properly resea led.
For your safety, we recommend that you have
your author ized Audi dealer replace any bulbs for
you, s ince your dealer has the proper tools, the
correct bulbs and the expert ise.
Gas discharge lamps (Xenon lights):
Fuses and bulbs
Due to the high e lectrica l voltage, have the bulbs
rep laced by a qualified technician. Headlights
with Xenon light are identified by the high volt
age sticker.
LED headlights*
LED headlights require no maintenance. Please
contact your authorized Audi dealer if a bulb
needs to be replaced.
& WARNING ~ -
Changing Xenon lamps without the necessary
equipment can cause serious personal injury.
- Bulbs are pressurized and can explode when
being changed . Potential risk of injury!
- On veh icles equipped with gas discharge
bu lbs (Xenon light) life-threatening injuries
can resu lt from improper handling of the
h igh-vo ltage portions of such lamps!
- Only your authorized Audi dealer or quali
fied workshop shou ld change the bulbs in
gas discharge lamps. There are parts with
sharp edges on the openings and on the bulb holders that can cause serious cuts. If
you are uncerta in about what to do, have
the work performed by an authorized Audi deale r or qualified workshop. Ser ious per
sonal injury may result from improperly per
formed work.
(D Tips
-If you st ill prefer to replace the light bulbs
yourself, be awa re that the engine compa rt
ment is a hazardous area to work in~.&..
in
Working in the engine compartment on
page 322.
-It is best to ask your authorized Audi dealer
whenever you want to change a bulb.
371
Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine con be started by con
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis
charged or weak battery, the battery can be con
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables.
If you do not, this in-
372
creases the risk of an explosion and chemi
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial
ly different "Ah" rating may cause an explo
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak
ened.
- Use of batteries of different voltage or sub
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
r=:> poge 322.
([) Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al
ready start to flow as soon as the positive
(+) terminals are connected.
u (0 ...... N r--. N ...... 0
0
:E
The discharged battery must be properly con
nected to the vehicle's electrical system .
When jump starting or charg ing the battery,
never connect the negative ground cable to
the battery negative post because the battery
manager system must be able to detect the
battery's state of charge. Always connect the
negative ground cable to the negative ground
post of the battery manager control unit.
Using the jump start
cable
Both jump start cables must be connected in the
correct order!
Fig. 292 Engine compartment: connect ors for jump start
cables and a charger
Fig. 293 Ju mp starting us ing a battery in another vehicle:
@ -providing current, @-drained
The procedure described below for connecting
jumper cables is intended to prov ide a jump start
for your vehicle .
Vehicle with discharged battery
•Turnoff lights and accessories, move automatic
transmission lever to N (Neutral) or P (Park)
and set parking brake.
Emergency situations
Connecting the positive cable (red) to the
positive terminal
• Open the red cover on the positive terminal
r=>fig. 292 .
1. Secure one end of the positive cable (red) to
the jump start pin
r=> fig. 293 (D (pin under
the red cover = "posit ive") on the vehicle that
needs to be started @.
2. Secure the other end of the positive cable
(red) to the positive termina l@ on the bat
tery provid ing the current @.
Connecting the negative cable (black) to the
negative terminal
3. Secure one end of the negative cable (black)
to the nega tive term inal @ on the battery
that is providing the current @.
4. Secure the other end of the negative cable
(black) to the jump start pin@ (hex head pin
= "negative") on the vehicle that needs to be
started @.
Starting the engine
• Start the engine on the vehicle providing the
jump start @and let it run at idle.
• Now start the engine on the vehicle with the
drained battery @.
• If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approx imately 30 seconds.
• Remove the cables when the engines are run
ning. Remove them in reverse order from the
way they were installed.
• Close the red cover on the positive terminal.
T he battery is vented to the outside to prevent
gases from enter ing the vehicle interior . Make
sure that the jumper clamps are well connected
with their
metal parts in full contact with the
battery terminals.
_& WARNING
-To avoid serious personal injury and damage to the vehicle, heed all warnings and instruc
tions of the jumper cable manufacturer. If in
doubt, call for road service.
- Jumper cables must be long enough so that
the vehicles do not touch . ..,_
373
u co ,....,
N r-... N ,....,
0
0
:E: '
Gross Vehi cle We ight Rating
The G ross Veh icle Weight Rating (GVWR) , and
the Gross Axle Weight Rating (GAWR) for front
and rear ar e listed on a sticker on the driver's side
B-pillar.
The G ross Veh icle Weight Rating includes the
weight of the basic vehicle p lus full fuel tank, oi l
and coolant, p lus maximum load, which includes
passeng er w eight (150 lbs/68 kg p er designated
seating position) and luggage we ight
c:> A .
Gross Axle Weight Rating
The Gross Axle We ight Rating is the max imum
l oad that can be applied at each axle of the vehi
cle
c:> &, .
Vehicle capacity weight
The vehicle capac ity we ight (max . load) is listed
on the drive r's side 8-p illar.
& WARNING
-
- T he act ual Gross Ax le Weight Rating at the
front and rear axles sho uld not exceed the
permissible weights, and their combination
must not exceed the Gross Vehicle We ight
Rating.
- Exceedi ng perm iss ible weight ratings can
result in vehicle damage, acc idents and per
sonal injury .
Dimensions
Technical data
(D Note
- The vehicle capacity weig ht figures apply
when the load is d istributed evenly in the
vehicle (passengers and luggage) . When
transport ing a heavy load in the luggage
compartment, carry the load as near to the
rear axle as possible so that the vehicle's
hand ling is no t impa ired .
- Do not exceed the maximum perm iss ible
ax le loads or the maximum g ross ve hicle
we igh t. A lways remember that the vehi cle's
hand ling will be affected by the extra load.
T he refore, adjust your speed acco rd ingly.
- Always observe lo cal regulations.
Length (in (mm)) Width (in (mm ))
Width across the Height at curb
mirrors (in (mm )) weight (in (mm))
Q7 199
.6 (5069) 7 7.5 (1968) 8 7.1 ( 2212) 68.5 (1740)
Capacities
Approximate capaci-
ties
Fuel tank 2
2.5 gal (85 L)
Windsh ield and headlight washer system* 7.4 qt (7 L)
379