
HIGHLANDER_HV_U (OM48F12U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93 2. Instrument cluster
Warning lights and indicators .................... 98
Gauge and meters ............. 103
Multi-information display (with monochrome
display) ............................ 107
Multi-information display (with color display)........... 111
Energy monitor/ consumption screen ........ 117
3-1. Key information Keys................................... 124
3-2. Opening, closing and locking the doors
Side doors ......................... 128
Back door .......................... 134
Glass hatch........................ 144
Smart key system .............. 148
3-3. Adjusting the seats Front seats......................... 156
Rear seats ......................... 158
Driving position memory ........................... 165
Head restraints .................. 169
1For safety and security
2Instrument cluster
3Operation of each
component

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8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 382
Cleaning and protecting the vehicle interior ................. 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance ........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood.................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure........ 425
Wheels .............................. 428
Air conditioning filter .......... 430
Electronic key battery ........ 432
Checking and replacing fuses ............................... 434
Light bulbs ......................... 438 7-1. Essential information
Emergency flashers ........... 454
If your vehicle has to be stopped in an
emergency....................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 456
If you think something is wrong ........................... 460
If a warning light turns on or a warning buzzer
sounds ............................. 461
If a warning message is displayed ......................... 470
If you have a flat tire .......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............... 516
If the electronic key does not operate properly ........ 517
If the 12-volt battery is discharged ....................... 520
If your vehicle overheats.... 525
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises

16
HIGHLANDER_HV_U (OM48F12U)
Pictorial index
Pictorial index
■
Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 179
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 517
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 472
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 134
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 473
Glass hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 144
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 474
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 165
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 330
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 319
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . . . . . P. 331
1
2
3
4
5

17Pictorial index
HIGHLANDER_HV_U (OM48F12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 535
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 415
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 540
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 319
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 415
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 490
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 525
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 473
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 295
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 438, Watts: P. 543)
*: If equipped
9
10
11
12
13
14
15

18Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 229
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 229
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 455
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 514
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 485
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 456
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 516
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
Reading the meters/adjusting the meter light . . . . . . . . . . . . . P. 103
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 461
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 117
When a warning message or indicator is displayed . . . . . . . . . P. 4701
2
3

19Pictorial index
HIGHLANDER_HV_U (OM48F12U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 320
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 470
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 244
Front fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 255, 259
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255, 259
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 409
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 480
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 454
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 173
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 173
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 328
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 328
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 330
Audio system
*
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Power back door main switch . . . . . . . . . . . . . . . . . . . . . . . P. 136
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 263
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
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14

391-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
WARNING
■People suffering illness
Obtain medical advice and wear the seat belt in the proper way. ( P. 32)
■ When children are in the vehicle
Do not allow children to play with the seat belt. If the seat belt becomes
twisted around a child’s neck, it may lead to choking or other serious injuries
that could result in death.
If this occurs and the buckle cannot be unfastened, scissors should be used
to cut the belt.
■ Seat belt pretensioners (front seats)
If the pretensioner has activated, the SRS warning light will come on. In that
case, the seat belt cannot be used again and must be replaced at your
Toyota dealer.
■ Adjustable shoulder anchor (front seats)
Always make sure the shoulder belt is positioned across the center of your
shoulder. The belt should be kept away from your neck, but not falling off
your shoulder. Failure to do so could reduce the amount of protection in an
accident and cause death or serious injuries in the event of a sudden stop,
sudden swerve or accident. ( P. 35)
■ Seat belt damage and wear
●Do not damage the seat belts by allowing the belt, plate, or buckle to be
jammed in the door.
● Inspect the seat belt system periodically. Check for cuts, fraying, and loose
parts. Do not use a damaged seat belt until it is replaced. Damaged seat
belts cannot protect an occupant from death or serious injury.
● Ensure that the belt and plate are locked and the belt is not twisted.
If the seat belt does not function correctly, immediately contact your Toyota
dealer.
● Replace the seat assembly, including the belts, if your vehicle has been
involved in a serious accident, even if there is no obvious damage.
● Do not attempt to install, remove, modify, disassemble or dispose of the
seat belts. Have any necessary repairs carried out by your Toyota dealer.
Inappropriate handling may lead to incorrect operation.