5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 382
Cleaning and protecting the vehicle interior ................. 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance ........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood.................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure........ 425
Wheels .............................. 428
Air conditioning filter .......... 430
Electronic key battery ........ 432
Checking and replacing fuses ............................... 434
Light bulbs ......................... 438 7-1. Essential information
Emergency flashers ........... 454
If your vehicle has to be stopped in an
emergency....................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 456
If you think something is wrong ........................... 460
If a warning light turns on or a warning buzzer
sounds ............................. 461
If a warning message is displayed ......................... 470
If you have a flat tire .......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............... 516
If the electronic key does not operate properly ........ 517
If the 12-volt battery is discharged ....................... 520
If your vehicle overheats.... 525
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises
17Pictorial index
HIGHLANDER_HV_U (OM48F12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 535
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 415
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 540
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 319
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 415
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 490
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 525
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 473
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 295
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 438, Watts: P. 543)
*: If equipped
9
10
11
12
13
14
15
1022. Instrument cluster
HIGHLANDER_HV_U (OM48F12U)
*1: These lights turn on when the power switch is turned to ON mode to indi-cate that a system check is being performed. They will turn off after the
hybrid system is on, or after a few seconds. There may be a malfunction in
a system if a light does not come on, or if the lights do not turn off. Have
the vehicle inspected by your Toyota dealer.
*2: If equipped
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-UAL”.
*4: The light comes on when the system is turned off. The light flashes fasterthan usual to indicate that the system is operating.
*5: In order to confirm operation, the BS M outside rear view mirror indicators
illuminate in the following situations:
• When the power switch is turned to ON mode while the BSM main switch is set to ON.
• When the BSM main switch is set to ON while the power switch is in ON mode.
If the system is functioning correctly, the BSM outside rear view mirror indi-
cators will turn off after a few seconds.
If the BSM outside rear view mirror indicators do not illuminate or do not
turn off, there may be a malfunction in the system.
If this occurs, have the vehicle inspected by your Toyota dealer.
*6: This light illuminates on the outside rear view mirrors.
*7: This light illuminates on the center panel.
WARNING
■ If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS warning lights not
come on when you start the engine, this could mean that these systems are
not available to help protect you in an accident, which could result in death
or serious injury. Have the vehicle inspected by your Toyota dealer immedi-
ately if this occurs.
1062. Instrument cluster
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to the engine and its components
●Do not let the indicator needle of the tachometer enter the red zone, which
indicates the maximum engine speed.
● The engine may be overheating if the engine coolant temperature gauge is
in the red zone (H). In this case, immediately stop the vehicle in a safe
place, and check the engine after it has cooled completely. (P. 525)
1132. Instrument cluster
2
Instrument cluster
HIGHLANDER_HV_U (OM48F12U)
●Current fuel consumption*1
Displays the current rate of fuel consumption
● Average fuel economy (after reset
*2/after start/after refuel)*1
Displays the average fuel economy since the function was reset,
the engine was started, and the ve hicle was refueled, respectively
Use the displayed average fuel economy as a reference.
●Average vehicle speed (after reset*2/after start)*1
Displays the average vehicle speed since the function was reset
and the engine was started, respectively
● Elapsed time (after reset
*2/after start)*1
Displays the elapsed time since the function was reset and the
engine was started, respectively
● Distance (driving range/after start/after reset
*2)*1
Displays the estimated maximum distance that can be driven with
the quantity of fuel remaining an d the distance driven after the
engine was started, respectively.
• This distance is computed based on your average fuel consumption. As a result, the actual distance that can be driven may differ from that dis-
played.
• When only a small amount of fuel is added to the tank, the display may
not be updated.
When refueling, turn the power switch off. If the vehicle is refueled with-
out turning the power switch off, the display may not be updated.
● Energy monitor
P. 1 1 7
*1: Can be registered to Drive information 1 through 3. ( P. 114)
*2: Resetting procedures
• Select a function to be reset using the meter control switches and then press and hold to reset.
• If there are two functions that can be reset, check boxes will be dis-
played next to those functions.
Drive information
1994-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When driving the vehicle
●Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 237)
● Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle.
● Do not drive in excess of the speed limit. Even if the legal speed limit per-
mits it, do not drive over 85 mph ( 140 km/h) unless your vehicle has high-
speed capability tires. Driving over 85 mph (140 km/h) may result in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on y our vehicle are high-speed capability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
●Sudden braking, acceleration and steering may cause tire slippage and
reduce your ability to control the vehicle.
● Sudden acceleration, engine braking due to shifting, or changes in engine
speed could cause the vehicle to skid.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads may prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected.
2014-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■If you hear a squealing or scraping noise (brake pad wear limit indica-
tors)
Have the brake pads checked and replaced by your Toyota dealer as soon
as possible.
Rotor damage may result if the pads are not replaced when needed.
It is dangerous to drive the vehicle when the wear limits of the brake pads
and/or those of the brake discs are exceeded.
■ When the vehicle is stopped
●Do not depress the accelerator pedal unnecessarily.
If the vehicle is in any gear other than P or N, the vehicle may accelerate
suddenly and unexpectedly, causing an accident.
● In order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while the “READY” indicator is on. Apply the
parking brake as necessary.
● If the vehicle is stopped on an incline, in order to prevent accidents caused
by the vehicle rolling forward or backward, always depress the brake pedal
and securely apply the parking brake as needed.
● Avoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped may cause
the exhaust system to overheat, which could result in a fire if combusti\
ble
material is nearby.
2044-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■When parking the vehicle
Always shift the shift lever to P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is
accidentally depressed.
■ Avoiding damage to vehicle parts
●Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
●It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 490)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.