Page 265 of 344

The maximum length of the mounted accessories (from the ball of the towing
device) is 70 cm » Fig. 321 .
The total permitted weight of the accessories including load changes with in-
creasing distance of the load centre of gravity from the ball head of the towing
device.Distance of the centre of
gravity of the load from the ball headPermissible total weight of the accessories, including loadA0 cm75 kg / 72 kga)
/ 66 kg b)B30 cm75 kg / 72 kg a)
/ 66 kg b)C60 cm35 kg / 30 kg a)
b)D70 cm0 kga)
Applies to the seven-seat version with the 1.4 / 110 kW TSI ACT engine and the DSG gearbox.
b)
Applies to the seven-seat version with the 1.4 / 92 kW TSI engine and the MG-gear.
CAUTION
Never exceed the permissible
total weight of the accessories incl. load and
maximum length of the accessories - There is a risk of damage to the towing
device.
Note
We recommend that you use accessories from ŠKODA Original Accessories.
Using hitch
Trailer (accessory) connect and disconnect
Fig. 322
Housing of the 13 pin socket,
safety eyelet
Connect / disconnect›Swing out the tow bar » page 262.›
Place the trailer (the accessory) onto the ball head.
›
Open the socket cap and insert the plug of the trailer (accessories) into the
13-pin socket
A
» Fig. 322 . (If the trailer / accessories have a 7-pin connector,
use a corresponding reduction piece from the ŠKODA Original Accessories).
›
Suspend the breakaway cable of the trailer at the safety eyelet
B
(the
breakaway cable must sag in all trailer settings in view of the vehicle).
Uncoupling takes place in reverse order.
Exterior mirrors
You should have additional exterior mirrors fitted if you are not able to see the
traffic behind the trailer using the standard rear-view mirrors.
Headlights
The front of the vehicle may lift up when a trailer (accessory) is being towed
and the headlights may dazzle other road users. Set the range of the head-
lights » page 66 , Operating the lights 1)
.
Power supply of the trailer / accessory power system
In the electrical connection between the vehicle and trailer (accessory), the
trailer (accessories) is supplied with power from the vehicle (with ignition
switched on and off).
With the engine switched off, the vehicle battery is discharged by the connec-
ted consumers.
At low charge state of the vehicle battery, the power supply to the trailer (ac-
cessories) is interrupted.
WARNING■ An improperly connected electrical installation of the trailer (accessories)
may result in an accident or serious injury from electrical shock.■
Do not make any adjustments to the electrical installation of the vehicle
and the trailer (accessories) - risk of an accident or serious injury from elec-
trical shock.
■
After the electrical connection between the vehicle and trailer (accessory)
the trailer / accessory lights should be checked for function.
■
Never use the securing eye to tow - risk of accident!
1)
Does not apply to vehicles with headlights with LED lamps.
263Towing device and trailer
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CAUTION■An improperly connected electrical installation of the trailer (accessories) can
lead to the inoperability of the vehicle electronics.■
The total power consumption of all the connected loads to the trailer power
supply must not exceed 350 watts, otherwise there is a risk of damage to the
electrical system of the vehicle.
Loading a trailer
Correct the tyre inflation pressure on the vehicle for “full load” » page 286.
Distribution of the cargo
Distribute the cargo in the trailer in such a way that heavy items are located as
close to the trailer axle as possible. Secure the load from slipping.
The distribution of the weight is very poor if your vehicle is unladen and the
trailer is laden. Nevertheless, maintain a particularly low speed if you cannot
avoid driving with this combination.WARNINGSliding cargo can significantly adversely affect stability and driving safety -
risk of accident!
Trailer
The permissible trailer load must not be exceeded under any circumstances.Permissible trailer weight - five-seat versionEngineTransmissionPermissible trailer weight, braked (kg) with gradients up to 12%.Permissible trailer weight, unbraked (kg)1.4 ltr./92 kW TSIMG16007501.4 l/110 kW TSI ACTMG 4x42000750DSG18007501.4 ltr./110 kW TSIDSG 4x420007502.0 ltr./132 kW TSIDSG 4x4 (EU6)2200750
2.0 ltr./110 kW TDI CR
MG 4x42000750DSG2000750DSG 4x4 (EU6)2300 / 2500 a)7502.0 ltr./140 kW TDI CRDSG 4x42300 / 2500a)750a)
Applies to vehicles of category M1G.
264Driving
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Permissible trailer weight - seven-seat versionEngineTransmissionPermissible trailer weight, braked (kg)with gradients up to 12%.Permissible trailer weight, unbraked (kg)1.4 ltr./92 kW TSIMG16007501.4 l/110 kW TSI ACTMG 4x42000750DSG18007501.4 ltr./110 kW TSIDSG 4x420007502.0 ltr./132 kW TSIDSG 4x4 (EU6)2000750
2.0 ltr./110 kW TDI CR
MG 4x4--DSG2000750DSG 4x4 (EU6)20007502.0 ltr./140 kW TDI CRDSG 4x42000750WARNINGThe maximum vertical load and the maximum trailer load must not be ex-
ceeded - there is risk of accident!
Towing a trailer
Driving speed
For safety reasons, do not drive faster than 100 km/h when hitching a trailer.
Immediately reduce your speed as soon as even the slightest swaying of the
trailer is detected. Never attempt to stop the trailer from “swaying” by acceler-
ating.
Brakes
Apply the brakes in good time! If the trailer is fitted with a trailer brake, apply
the brakes gently at first, then brake firmly. This will avoid brake jolts resulting
from the trailer wheels locking.
On downhill sections shift down a gear in good time to also use the engine as
a brake.
WARNINGAlways drive particularly carefully with the trailer.CAUTIONWith frequent towing, the vehicle is excessively loaded so this must also be
checked between service intervals.
Anti-theft alarm system
The alarm is triggered if, with a vehicle with activated anti-theft alarm (herein-
after only warning system), the electrical connection to the trailer (accessory)
is interrupted.
Always switch off the anti-theft alarm system before a trailer (accessory) is
coupled or uncoupled » page 57.
Conditions for including a trailer (accessory) in the anti-theft alarm system. The vehicle is factory-fitted with an anti-theft alarm system and a towing
device.
The trailer (accessory) is electrically connected to the towing vehicle by
means of the trailer socket.
The electrical system of the vehicle and trailer (accessory) is functional.
The vehicle is locked and the anti-theft alarm system is activated.
The trailer (accessory) is not equipped with LED taillights.
265Towing device and trailer
Page 268 of 344

General Maintenance
Care and maintenance
Service work, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
266
Statutory checks
266
ŠKODA Service Partner
266
ŠKODA Original parts
267
ŠKODA Original accessories
267
Spoiler
267
Component protection
267
Airbags
267
Acceptance and recycling of used vehicles
268
The instructions and guidelines from ŠKODA AUTO must be observed when
carrying out any modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and
helps keep your vehicle in a good technical condition.
WARNING■ Adjustments, repairs and technical changes to the vehicle are to be car-
ried out only by a specialist garage. Improperly conducted work (including
work on the electronic components and their software) can cause faults -
there is a risk of accidents and increased wear on parts!■
We advise you only to use ŠKODA Original Accessories and ŠKODA Origi-
nal Parts which have been expressly approved for use on your vehicle. Reli-
ability, safety and suitability for your vehicle are guaranteed with these.
■
ŠKODA AUTO cannot assume any liability for products which have not
been approved by ŠKODA even though these may be products with a type
approval or have been approved by a nationally recognised testing labora-
tory.
Vehicle operating under different weather conditions
Read and observe
on page 266 first.
If you would like to operate your vehicle in countries other than those with itsintended weather conditions, you should contact a ŠKODA Partner. They will
advise you if certain precautions need to be taken to ensure the full function-
ing of the vehicle or to prevent damage (e.g. coolant / battery replacement
etc.).
Statutory checks
Read and observe
on page 266 first.
Many countries have legislation requiring the operational reliability and road-worthiness and/or exhaust gas properties of a vehicle to be tested at specific
intervals. These tests can be carried out by workshops or testing stations that
have been legally authorized for this purpose.
Upon request, the ŠKODA Service Partners can prepare the vehicle for the
tests or have this carried out.
Even if you want to take your vehicle to an officially approved test centre for
prior checking in preparation for a legally required test, we recommend that
you consult the service consultant of your ŠKODA Service Partner beforehand.
ŠKODA Service Partner
Read and observe
on page 266 first.
All ŠKODA Service Partners operate according to the most recent guidelinesand instructions from ŠKODA AUTO . All service and repair work is therefore
carried out on time and at the appropriate quality. Adhering to these instruc-
tions and guidelines helps ensure road safety and helps keep your vehicle in a
good technical condition.
We therefore advise you to have all modifications, repairs and technical altera-
tions to your vehicle carried out by a ŠKODA Service Partner.
266General Maintenance
Page 269 of 344

ŠKODA Original partsRead and observe
on page 266 first.
We recommend the use of ŠKODA Original Parts for your vehicle, as these
parts are approved by ŠKODA AUTO. These parts correspond exactly to the
ŠKODA AUTO regulations and are identical to the parts used in series produc-
tion.
ŠKODA AUTO is able to warrant the safety, suitability, and long life of these
products.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for
a period of 2 years after sale in accordance with the materials defect liability,
unless agreed otherwise in the purchase agreement.
ŠKODA Original accessories
Read and observe
on page 266 first.
If you wish to fit accessories to your vehicle, you should remember the follow-ing.
We recommend that you use ŠKODA Genuine Accessories in your vehicle.
ŠKODA AUTO has selected such accessories to ensure that they are reliable,
safe and suitable for your particular vehicle. Although we constantly monitor
the market, we are not able to assess or vouch for other products, even
though in some instances such parts may have operational approval or may have been approved by a nationally recognised testing laboratory.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accesso- ries for a period of 2 years after installation or delivery in accordance with the
materials defect liability, unless agreed otherwise in the purchase agreement
or any other agreements.
Spoiler
Read and observe
on page 266 first.
WARNINGIf your vehicle is equipped with an original spoiler on the front bumper in
combination with the spoiler on the boot lid, the following instructions
must be observed - otherwise there is a risk of accidents and serious inju-
ries!■
The vehicle must always be equipped with a spoiler on the front bumper
only in combination with the corresponding spoiler on the boot lid.
■
This kind of spoiler cannot be left on the front bumper either on its own,
in combination with another spoiler not on the luggage compartment lid or
in combination with an unsuitable spoiler on the luggage compartment lid.
■
We recommend that you consult the ŠKODA Service Partner for any re-
pairs to or replacement, addition or removal of spoilers.
■
Improperly conducted work on the spoilers of your vehicle may result in
malfunction.
Component protection
Read and observe
on page 266 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection. This ensures the functional limita-
tion of these components in a non-legitimate installation in another vehicle
(e.g. after a theft) or operation outside the vehicle.
Airbags
Read and observe
on page 266 first.
WARNING■Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also se-
riously impair the effectiveness of the airbag system – risk of accident and
fatal injury!■
A change to the vehicle's wheel suspension, including the use of non-ap-
proved wheels and tyre combinations, can alter the functioning of the air-
bag system - risk of accident and fatal injury!
267Care and maintenance
Page 270 of 344

WARNING■No changes may be made to parts of the airbag system, the front bumper
and the body.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag is triggered, the airbag system must be exchanged.
WARNINGThe airbag system operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). The resulting
damage can negatively affect the function of the airbag system - there is a
risk of accidents and fatal injuries! The following guidelines must be ob-
served.■
Any work on the front doors and their door panels must be carried out by
a specialist garage.
■
Never drive with removed inner door panels or openings in the panels.
Acceptance and recycling of used vehicles
Read and observe
on page 266 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
269
Fixed service intervals QI1 - QI4
269
Flexible service interval QI6
269
Digital Service Plan
270
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting them » page 49.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of difficult operating conditions, it is necessary to have some serv-
ice work performed before the date of the next service or between the speci-
fied service intervals. This applies mainly to the cleaning or the replacement of
the air filter insert in regions with heavy dust pollution as well as checking and
replacing the toothed belt, but also to vehicles with diesel particle filters,
which can put greater strain on the engine oil.
The following is understood under difficult conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is often the case in city driving, for ex-
ample.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply from the particular scope of work required,
depending on the vehicle type and equipment and the status of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO. warranty terms or other agreements.■
You will be informed about the current service scopes for the particular serv-
ice work by the specialist garage.
268General Maintenance
Page 271 of 344

Overview of service intervalsFig. 323
Vehicle data carrier: service interval
The service interval prescribed by the manufacturer is indicated on the vehicle
data » Fig. 323 . The vehicle data is pasted in the instructions and under the
floor covering in the luggage compartment (for vehicles with spare or emer-
gency wheel, the vehicle data carrier is below the respective wheel).
One of the following service intervals applies to your vehicle:
▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
▶ Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a flexible service interval, it is necessary
that only the prescribed engine oil is used.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 280.■For vehicles with flexible service interval QI6, you can initiate a return to the
fixed service interval or back to the flexible service interval to be performed by
a specialist garage.Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5,000 km or every 1 year a)
.QI2Every 7,500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year. a)Inspectionb)
Variant 1
QI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Inspection b)
Variant 2Every 15,000 km or every 1 year. a)Inspectionb)
Variant 3Every 10,000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Note
For diesel operation with a high sulphur content, the oil must be changed ev-
ery 7,500 km. Ask your specialist garage for information on the countries
where diesel fuel has a high sulphur content.
Flexible service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore flexible.
Oil change serv-
iceAccording to the service interval display (at the latest af-
ter 30,000 km or 2 years a)
).Inspection b)
Variant 1After the first 30,000 km or 2 years a)
, then every 30,000
km or every 1 year a)
. 269Care and maintenance
Page 272 of 344

Inspectionb)
Variant 2Every 15,000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Digital Service Plan
A specialist garage does not confirm the corresponding service evidence in this
Owner´s Manual, but in the service information system called Digital Service
Plan.
Therefore, we recommend that you always print the respective Service Certifi-
cate as evidence of the service work carried out.
Benefits of the digital service plan
▶ High level of security when it comes to the manipulation of the event entries.
▶ Transparent documentation of service work carried out.
▶ Protection against loss or damage of the event entries – you receive a com-
plete service-verification if required.
▶ Optional; request of complete verification in electronic form.
▶ You can have the vehicle serviced in any specialist garage (also abroad) – the
database is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to event entries
being stored centrally.
▶ The system entries support you in the enforcement of obligations under the
ŠKODA extended warranty and mobility guarantee.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Washing the vehicle
270
Caring for the outside of the vehicle
271
Remove ice and snow from the windows
273
Caring for the interior
273
Regular and thorough care retains the value of your vehicle.
When using the care product, always observe the instructions on the packag-
ing. We recommend that you use the preservative from the ŠKODA Original Ac-
cessories.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - there is a dan-
ger of damaging the material that is to be cleaned.
Note
We recommend that the vehicle is cleaned and cared for by a ŠKODA Service
Partner.
Washing the vehicle
Read and observe
and on page 270 first.
The best way to protect your vehicle against harmful environmental influencesis frequent washing.
270General Maintenance